Silvana Mountain Hotel | Hotel in Zermatt

| 9.6 (128 Reviews) |   Pet Friendly  11 Bathrooms  29 Guests
Zermatt Hotel | Silvana Mountain Hotel

Hotel in Zermatt

Located in Zermatt and with Schwarzsee reachable within 1.4 miles, Silvana Mountain Hotel provides concierge services, allergy-free rooms, a shared lounge, free WiFi throughout the property and a terrace. Providing a restaurant, the property also features a garden, as well as an indoor pool and a sauna. The property has room service, a tour desk and currency exchange for guests. All guest rooms at the hotel are equipped with a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with free toiletries and a hairdryer. The rooms feature a desk. At Silvana Mountain Hotel guests will find a spa and wellness center and a hammam. You can play table tennis at this 3-star hotel, and the area is popular for hiking and skiing. Zermatt-Matterhorn is 2.2 miles from the accommodation, while Gorner Ridge is 4.5 miles away.

Silvana Mountain Hotel is located in Zermatt.

This 23 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pool, Ocean View, Oceanfront, and several others. This is a 3 star rated property and has over 128 reviews with the average score of 9.6 . Coming to Zermatt and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 23 Bedrooms Hotel if you want to learn more about this Hotala place in Zermatt. These details are authentic, as they are provided by our partner, booking.com.

This Silvana Mountain Hotel in Zermatt is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Silvana Mountain Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Furi 265, Zermatt, 3920, Switzerland

Amenities

Pet Friendly
Pool
TV
View
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Sports/Activities
Skiing
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Wine/Champagne
  • Coffee house on site
  • Special diet meals (on request)
  • Breakfast in the room
  • Snack bar
  • Kid-friendly buffet
  • Restaurant
  • Bar
Activities
  • Sauna
  • Foot massage
  • Walking tours
  • Steam room
  • Massage
  • Hand massage
  • Indoor pool
  • Playground
  • Bike tours
  • Turkish/Steam Bath
  • Indoor pool (year-round)
  • Spa
  • Skiing
  • Hiking
  • Spa/Wellness packages
  • Spa facilities
  • Spa lounge/Relaxation area
  • Full-body massage
  • Hot tub/Jacuzzi
  • Cycling
  • Ping-pong
  • Head massage
  • Locker rooms
  • Neck massage
  • Back massage
Entertainment
  • Board games/Puzzles
  • Outdoor play equipment for kids
General
  • Soundproof rooms
  • Safe
  • Wifi in all areas
  • Smoke-free property
  • Heating
  • Family rooms
  • Elevator
  • Non-smoking rooms
  • Hypoallergenic room available
Guest Services
  • Packed lunches
  • Express check-in/out
  • Laundry
  • Pet bowls
  • Baggage storage
  • Shuttle service (additional charge)
  • Room service
  • Ironing service
  • Currency exchange
  • Fax/Photocopying
  • Concierge
  • Private check-in/out
  • Tour desk
  • Lockers
  • Shared lounge/TV area
  • Shuttle service
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Terrace
  • Sun deck
  • Picnic area
  • Garden
  • Outdoor furniture
Security/Safety
  • Fire extinguishers
  • Smoke alarms
  • Key access
  • Key card access
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Face masks for guests available
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Cashless payment available
  • Physical distancing rules followed
  • Contactless check-in/out
Skiing
  • Ski storage
  • Ski school
  • Ski-in, ski-out access
Spa
  • Heated pool
  • Swimming pool
  • Beach chairs/Loungers
  • Beach umbrellas
Transportation/Shuttle
  • Public transit tickets

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are allowed upon request and charges may apply.
Please note that the last cable leaves at 17:00. the timetable may vary according to the season. please contact the hotel before hand, please note that zermatt is a car-free village. you can park your car in täsch (indoor parking) and continue to zermatt by train or taxi.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
9.13
Location:
8.95
Staff:
9.76
Facilities:
9.69
Comfort:
9.77
Cleanliness:
9.83
Fezer
Feb 11, 2025 08:00:00 AM
Review Score:   10
Australia
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: I recently had the pleasure of staying at Silvana Mountain Hotel, and I can confidently say it was an unforgettable experience. From the moment I arrived, I was impressed by the professionalism, elegance, and attention to detail that defines this stunning hotel. Every member of the staff treated us like family, going above and beyond to accommodate any request with warmth and genuine care. The hotel's organization and service were flawless, making my stay as effortless as it was luxurious. The location is absolutely perfect for skiing, offering breathtaking views and direct access to the slopes—truly the best spot on the mountain. The hotel itself feels like something out of a fairy tale, with its charming, yet sophisticated ambiance. One of my favorite moments was sitting by the cozy wood fire during dinner, the crackling flames adding to the intimate and inviting atmosphere. The spa facilities are state-of-the-art, providing a relaxing retreat after a day on the slopes. A relaxing message is a must after a day adventuring in the Alps. And the food—words can’t do it justice! Every meal was a delight, crafted to perfection with exquisite flavors that made each dining experience a true pleasure. I can’t recommend Silvana Mountain Hotel highly enough. It’s the epitome of luxury, comfort, and warmth, and I look forward to returning for many more unforgettable stays.
Negative: I loved everything
Summary: This is a magical fairy tale stay
See All Reviews

Room Arrangement

Room Info Facilities
Double Room
Room Type: Double
Room Size: 19 m2
1 Queen bed(s) Bed

Bathroom

Hairdryer, Bathtub or shower, Towels, Toilet, Free toiletries, Private bathroom, Shampoo, Body soap, Bathtub, Shower cap, Bathrobe, Toilet paper

General

Hardwood or parquet floors, Safe, Soundproof, Tile/Marble floor, Hypoallergenic, Smoke Alarm, Heating, Key card access, Trash cans

Media & Technology

Cable channels, Radio, Satellite channels, Telephone, Flat-screen TV, TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sofa, Desk, Sitting area

View

Mountain view, View

Bedroom

Wardrobe or closet, Linens, Alarm clock

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room Amenities

Socket near the bed, Adapter, Non-feather pillow

Accessibility

Accessible by elevator
Double Room with Balcony West
Room Type: Double
Room Size: 19 m2
1 Queen bed(s) Bed

General

Hardwood or parquet floors, Safe, Soundproof, Tile/Marble floor, Hypoallergenic, Smoke Alarm, Heating, Key card access, Trash cans

Media & Technology

Cable channels, Radio, Satellite channels, Telephone, Flat-screen TV, TV

Bathroom

Hairdryer, Bathtub or shower, Towels, Toilet, Free toiletries, Private bathroom, Shampoo, Body soap, Shower cap, Bathrobe, Toilet paper

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Sofa, Desk, Sitting area

View

Mountain view, View

Bedroom

Wardrobe or closet, Linens, Alarm clock, Childrens' cribs

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room Amenities

Socket near the bed, Adapter, Non-feather pillow

Accessibility

Accessible by elevator
Single Room with Balcony
Room Type: Single
Room Size: 14 m2
1 Twin bed(s) Bed

General

Hardwood or parquet floors, Safe, Soundproof, Tile/Marble floor, Hypoallergenic, Smoke Alarm, Heating, Key card access, Trash cans

Media & Technology

Cable channels, Radio, Satellite channels, Telephone, Flat-screen TV, TV

Bathroom

Hairdryer, Bathtub or shower, Towels, Toilet, Free toiletries, Private bathroom, Shampoo, Body soap, Shower cap, Bathrobe, Toilet paper

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Sofa, Desk, Sitting area

View

Mountain view, View

Bedroom

Wardrobe or closet, Linens, Alarm clock

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room Amenities

Socket near the bed, Adapter, Non-feather pillow

Accessibility

Accessible by elevator
Double Room with Balcony East
Room Type: Double
Room Size: 22 m2
1 Queen bed(s) Bed
Double Room with Balcony East

General

Hardwood or parquet floors, Safe, Soundproof, Tile/Marble floor, Hypoallergenic, Smoke Alarm, Heating, Key card access, Trash cans

Media & Technology

Cable channels, Radio, Satellite channels, Telephone, Flat-screen TV, TV

Bathroom

Hairdryer, Bathtub or shower, Towels, Toilet, Free toiletries, Private bathroom, Shampoo, Body soap, Shower cap, Bathrobe, Toilet paper

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Sofa, Desk, Sitting area

View

Mountain view, View

Bedroom

Wardrobe or closet, Linens, Alarm clock

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room Amenities

Socket near the bed, Adapter, Non-feather pillow

Accessibility

Accessible by elevator
Triple Room with Balcony
Room Type: Triple
Room Size: 23 m2
1 Sofa bed Bed
1 Queen bed(s) Bed

General

Hardwood or parquet floors, Safe, Soundproof, Tile/Marble floor, Hypoallergenic, Smoke Alarm, Heating, Key card access, Trash cans

Media & Technology

Cable channels, Radio, Satellite channels, Telephone, Flat-screen TV, TV

Bathroom

Hairdryer, Bathtub or shower, Towels, Toilet, Free toiletries, Private bathroom, Shampoo, Body soap, Shower cap, Bathrobe, Toilet paper

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Sofa, Desk, Sitting area

View

Mountain view, View

Bedroom

Wardrobe or closet, Linens, Alarm clock

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room Amenities

Socket near the bed, Adapter, Non-feather pillow

Accessibility

Accessible by elevator
Junior Suite
Room Type: Suite
Room Size: 35 m2
1 Sofa bed Bed
1 Queen bed(s) Bed

General

Hardwood or parquet floors, Safe, Soundproof, Tile/Marble floor, Hypoallergenic, Smoke Alarm, Heating, Key card access, Trash cans

Media & Technology

Cable channels, Radio, Satellite channels, Telephone, Flat-screen TV, TV

Bathroom

Hairdryer, Bathtub or shower, Towels, Toilet, Free toiletries, Private bathroom, Shampoo, Body soap, Shower cap, Bathrobe, Toilet paper

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sofa, Desk, Sitting area

View

Mountain view, View

Bedroom

Wardrobe or closet, Linens, Alarm clock

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room Amenities

Socket near the bed, Adapter, Non-feather pillow

Accessibility

Accessible by elevator
Junior Suite with Balcony
Room Type: Suite
Room Size: 35 m2
1 Sofa bed Bed
1 Queen bed(s) Bed

General

Hardwood or parquet floors, Safe, Soundproof, Tile/Marble floor, Hypoallergenic, Smoke Alarm, Heating, Key card access, Trash cans

Media & Technology

Cable channels, Radio, Satellite channels, Telephone, Flat-screen TV, TV

Bathroom

Hairdryer, Bathtub or shower, Towels, Toilet, Free toiletries, Private bathroom, Shampoo, Body soap, Shower cap, Bathrobe, Toilet paper

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Sofa, Desk, Sitting area

View

Mountain view, View

Bedroom

Wardrobe or closet, Linens, Alarm clock

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room Amenities

Socket near the bed, Adapter, Non-feather pillow

Accessibility

Accessible by elevator
Single Room - Annex
Room Type: Single
Room Size: 14 m2
1 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

General

Hardwood or parquet floors, Safe, Soundproof, Tile/Marble floor, Hypoallergenic, Smoke Alarm, Heating, Key card access, Trash cans

Media & Technology

Cable channels, Radio, Satellite channels, Telephone, Flat-screen TV, TV

Bathroom

Hairdryer, Bathtub or shower, Towels, Toilet, Free toiletries, Private bathroom, Shampoo, Body soap, Shower cap, Bathrobe, Toilet paper

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk, Sitting area

View

Mountain view, View

Bedroom

Wardrobe or closet, Linens, Alarm clock

Kitchen

Coffee machine

Accessibility

Entire unit located on ground floor

Pool and Spa

Pool towels

Room Amenities

Socket near the bed, Adapter, Non-feather pillow
Double Room - Annex
Room Type: Double
Room Size: 19 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

General

Hardwood or parquet floors, Safe, Soundproof, Tile/Marble floor, Hypoallergenic, Smoke Alarm, Heating, Key card access, Trash cans

Media & Technology

Cable channels, Radio, Satellite channels, Telephone, Flat-screen TV, TV

Bathroom

Hairdryer, Bathtub or shower, Towels, Toilet, Free toiletries, Private bathroom, Shampoo, Body soap, Shower cap, Bathrobe, Toilet paper

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sofa, Desk, Sitting area

View

Mountain view, View

Bedroom

Wardrobe or closet, Linens, Alarm clock

Kitchen

Coffee machine

Accessibility

Entire unit located on ground floor

Pool and Spa

Pool towels

Room Amenities

Socket near the bed, Adapter, Non-feather pillow
Junior Suite - Annex
Room Type: Suite
Room Size: 35 m2
1 Sofa bed Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

General

Hardwood or parquet floors, Safe, Soundproof, Tile/Marble floor, Hypoallergenic, Smoke Alarm, Heating, Key card access, Trash cans

Media & Technology

Cable channels, Radio, Satellite channels, Telephone, Flat-screen TV, TV

Bathroom

Hairdryer, Bathtub or shower, Towels, Toilet, Free toiletries, Private bathroom, Shampoo, Body soap, Shower cap, Bathrobe, Toilet paper

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sofa, Desk, Sitting area

View

Mountain view, View

Bedroom

Wardrobe or closet, Linens, Alarm clock

Kitchen

Coffee machine

Accessibility

Entire unit located on ground floor

Pool and Spa

Pool towels

Room Amenities

Socket near the bed, Adapter, Non-feather pillow
Family Room with Balcony
Room Type: Family
Room Size: 27 m2
2 Twin bed(s) Bed
1 Queen bed(s) Bed
Family Room with Balcony

General

Hardwood or parquet floors, Safe, Soundproof, Tile/Marble floor, Hypoallergenic, Smoke Alarm, Heating, Key card access, Trash cans

Media & Technology

Cable channels, Radio, Satellite channels, Telephone, Flat-screen TV, TV

Bathroom

Hairdryer, Bathtub or shower, Towels, Toilet, Free toiletries, Private bathroom, Shampoo, Body soap, Shower cap, Bathrobe, Toilet paper

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Sofa, Desk, Sitting area

View

Mountain view, View

Bedroom

Wardrobe or closet, Linens, Alarm clock

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room Amenities

Socket near the bed, Adapter, Non-feather pillow

Accessibility

Accessible by elevator

FAQ's

Is this Silvana Mountain Hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Silvana Mountain Hotel?

Check-in time for Silvana Mountain Hotel starts counting from 12:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Silvana Mountain Hotel have a swimming pool?

Yes, this Silvana Mountain Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Silvana Mountain Hotel?

Best-rates for the Silvana Mountain Hotel starts from $258 per night with includes Transportation/Shuttle, Security/Safety, Wellness Facilities, Fireplace/Heating, Restaurant, Bar, View, Private Pool, Hot Tub, Breakfast, Child Friendly, Entertainment, Laundry, Balcony/Terrace, Guest Services, Skiing, TV, Sports/Activities, Ocean View, Oceanfront, Accessibility, Spa, Internet, Pet Friendly, Pool with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Silvana Mountain Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Silvana Mountain Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Silvana Mountain Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Silvana Mountain Hotel?

Based on the information reported by the owner or manager, the Silvana Mountain Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Silvana Mountain Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Silvana Mountain Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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