Grand Hotel Zermatterhof | Hotel in Zermatt

| 9.6 (374 Reviews) |  1 Bathroom
Zermatt City Centre Hotel | Grand Hotel Zermatterhof

Hotel in Zermatt City Centre, Zermatt

3 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free train station pick-up are also provided. Other amenities include 2 bars/lounges, a fitness center, and a snack bar/deli.
Grand Hotel Zermatterhof offers 69 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.


An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Bahnhofstrasse 55, Zermatt, 3920, Switzerland

Amenities

PoolPool
Designated Smoking AreaDesignated Smoking Area
TVTV
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
Bedding/LinensBedding/Linens
SkiingSkiing
Wellness FacilitiesWellness Facilities
SpaSpa
Fireplace/HeatingFireplace/Heating
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
Hot TubHot Tub
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • Designer toiletriesDesigner toiletries
  • Hair dryerHair dryer
  • ShowerShower
  • BathrobesBathrobes
  • Private bathroomPrivate bathroom
  • TowelsTowels
BedroomBedroom
  • Bed sheetsBed sheets
  • Hypo-allergenic beddingHypo-allergenic bedding
  • Pillow menuPillow menu
  • HeatingHeating
  • DeskDesk
  • SafeSafe
  • Individually furnishedIndividually furnished
  • SoundproofingSoundproofing
  • Turndown serviceTurndown service
  • SlippersSlippers
  • Individually decoratedIndividually decorated
  • Free newspapersFree newspapers
BreakfastBreakfast
  • Free buffet breakfast available daily 7:00 AM–11:00 AMFree buffet breakfast available daily 7:00 AM–11:00 AM
  • 2 bars/lounges2 bars/lounges
  • 3 restaurants3 restaurants
  • 24-hour room service24-hour room service
  • MinibarMinibar
  • Free bottled waterFree bottled water
  • Coffee/tea makerCoffee/tea maker
  • Electric kettleElectric kettle
ParkingParking
  • Area shuttle (surcharge)Area shuttle (surcharge)
  • Free roundtrip train station shuttleFree roundtrip train station shuttle
  • Ski shuttle nearbySki shuttle nearby
  • Roundtrip airport shuttle (surcharge)Roundtrip airport shuttle (surcharge)
  • No onsite parking availableNo onsite parking available
AccessibilityAccessibility
  • ElevatorElevator
  • Well-lit path to entranceWell-lit path to entrance
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
ActivitiesActivities
  • Bicycle rentalsBicycle rentals
  • Skiing lessonsSkiing lessons
  • Hiking/biking trailsHiking/biking trails
  • Ski liftsSki lifts
  • Rock climbingRock climbing
  • Ski runsSki runs
  • SkiingSkiing
  • GolfingGolfing
  • SnowboardingSnowboarding
  • SnowshoeingSnowshoeing
  • Mountain bikingMountain biking
  • Ski equipment rentalsSki equipment rentals
  • Ski areaSki area
  • SleddingSledding
  • Downhill skiingDownhill skiing
  • Steam roomSteam room
  • Bicycle rentalsBicycle rentals
  • Hot tubHot tub
  • Fitness centerFitness center
  • Indoor poolIndoor pool
  • Full-service spaFull-service spa
  • Arcade/game roomArcade/game room
  • SaunaSauna
EntertainmentEntertainment
  • TVTV
GeneralGeneral
  • Meeting rooms -  4Meeting rooms - 4
  • Business centerBusiness center
  • Conference space (398 square feet)Conference space (398 square feet)
  • Computer stationComputer station
  • ElevatorElevator
  • Banquet hallBanquet hall
  • LibraryLibrary
  • Front-desk safeFront-desk safe
  • Free newspapers in lobbyFree newspapers in lobby
  • ATM/banking servicesATM/banking services
  • ItalianItalian
  • GermanGerman
  • FrenchFrench
  • EnglishEnglish
  • Designated smoking areasDesignated smoking areas
  • Fireplace in lobbyFireplace in lobby
Guest ServicesGuest Services
  • In-room child care (surcharge)In-room child care (surcharge)
  • Snack bar/deliSnack bar/deli
  • Soundproofed roomsSoundproofed rooms
  • Arcade/game roomArcade/game room
  • Indoor poolIndoor pool
  • Babysitting (surcharge)Babysitting (surcharge)
  • Laundry facilitiesLaundry facilities
  • Ski storageSki storage
  • Daily housekeepingDaily housekeeping
  • Dry cleaning serviceDry cleaning service
  • Ski passesSki passes
  • Concierge servicesConcierge services
  • Turndown serviceTurndown service
  • Multilingual staffMultilingual staff
  • Wedding servicesWedding services
  • 24-hour front desk24-hour front desk
  • Tour/ticket assistanceTour/ticket assistance
  • Laundry facilitiesLaundry facilities
  • Luggage storageLuggage storage
InternetInternet
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
OutdoorsOutdoors
  • Pool sun loungersPool sun loungers
  • GardenGarden
  • TerraceTerrace
SpaSpa
  • Steam roomSteam room
  • AromatherapyAromatherapy
  • Massage - SwedishMassage - Swedish
  • Massage - hot stoneMassage - hot stone
  • Massage/treatment roomsMassage/treatment rooms
  • ReflexologyReflexology
  • FacialsFacials
  • Manicures and pedicuresManicures and pedicures
  • 5 treatment rooms5 treatment rooms
  • Body wrapsBody wraps
  • Body treatmentsBody treatments
  • Hot tubHot tub
  • Spa open dailySpa open daily
  • Ayurvedic treatmentsAyurvedic treatments
  • Body scrubsBody scrubs
  • SaunaSauna
  • Massage - sportsMassage - sports

Policies

Check-in
Check-in
Check-in start time: 3:00 pm; check-in end time: midnight minimum check-in age: 18
Check-out
Check-out
Check-out before noon
Child Policy
Child Policy
Children are welcome. kids stay free! one child 8 years old or younger stays free when using existing bedding. rollaway/extra beds are available for chf 200.0 per night. cribs (infant beds) are not available.
Payment Policy
Payment Policy
Pet fee: chf 35 per pet, per day rollaway bed fee: chf 200.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
Pets allowed for an extra charge of chf 35 per pet, per day
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts major credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

David
Mar 6, 2026 04:00:00 AM
Review Score:   10
Summary: The hotel and service were first class. Staff were very helpful and courteous.
See All Reviews

Room Arrangement

Room InfoFacilities
Suite, 1 Bedroom, Corner (Matterhorn View)
Room Size: 484 square feet m2
2 Double Bed and Twin Bed
Suite, 1 Bedroom, Corner (Matterhorn View)

General

Rollaway/extra beds (surcharge), Number of bedrooms - 1, Square feet - 484, Ping - 14, Extra bed count 1, Square meters - 45, Bed count minimum 2, Bed count maximum 2
Classic Double Room
Room Size: 269 square feet m2
1 Large Twin Bed
Classic Double Room

General

Ping - 8, Rollaway/extra beds (surcharge), Square feet - 269, Number of bedrooms - 1, Square meters - 25, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Single Room
Room Size: 215 square feet m2
1 Queen Bed
Single Room

General

Square meters - 20, Rollaway/extra beds (surcharge), Square feet - 215, Ping - 6, Number of bedrooms - 1, Mountain view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Double Room (Matterhorn View)
Room Size: 323 square feet m2
1 Large Twin Bed
Deluxe Double Room (Matterhorn View)

General

Rollaway/extra beds (surcharge), Ping - 9, Square meters - 30, Number of bedrooms - 1, Square feet - 323, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Superior Suite, 1 Bedroom (Classic)
Room Size: m2
2 Double Bed and Twin Bed
Superior Suite, 1 Bedroom (Classic)

General

Rollaway/extra beds (surcharge), Number of bedrooms - 1, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Deluxe Double Room
Room Size: 323 square feet m2
1 Large Twin Bed
Deluxe Double Room

General

Rollaway/extra beds (surcharge), Ping - 9, Square meters - 30, Number of bedrooms - 1, Square feet - 323, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Classic Double Room (Matterhorn View)
Room Size: 215 square feet m2
1 Large Twin Bed
Classic Double Room (Matterhorn View)

General

Square meters - 20, Rollaway/extra beds (surcharge), Square feet - 215, Ping - 6, Number of bedrooms - 1, Mountain view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Superior Suite, 1 Bedroom
Room Size: 484 square feet m2
2 Double Bed and Twin Bed
Superior Suite, 1 Bedroom

General

Rollaway/extra beds (surcharge), Number of bedrooms - 1, Square feet - 484, Ping - 14, Extra bed count 1, Square meters - 45, Bed count minimum 2, Bed count maximum 2
Superior Suite, 1 Bedroom (Matterhorn View)
Room Size: 484 square feet m2
2 Double Bed and Twin Bed
Superior Suite, 1 Bedroom (Matterhorn View)

General

Rollaway/extra beds (surcharge), Number of bedrooms - 1, Square feet - 484, Ping - 14, Extra bed count 1, Square meters - 45, Bed count minimum 2, Bed count maximum 2
Grand Suite (Matterhorn View)
Room Size: 818 square feet m2
1 Double Bed
Grand Suite (Matterhorn View)

General

Square meters - 76, Number of living rooms 0, Fireplace, Number of bedrooms - 1, Square feet - 818, Ping - 23, Room and bed type depend on availability check-in, Mountain view, Bed count minimum 1, Bed count maximum 1
Suite (Chalet)
Room Size: 700 square feet m2
2 Double Bed and Twin Bed
Suite (Chalet)

General

Square meters - 65, Square feet - 700, Rollaway/extra beds (surcharge), Fireplace, Extra bed count 1, Ping - 20, Bed count minimum 2, Bed count maximum 2
Superior Double Room (Classic)
Room Size: 420 square feet m2
2 Double Bed and Twin Bed
Superior Double Room (Classic)

General

Rollaway/extra beds (surcharge), Number of bedrooms - 1, Square meters - 39, Ping - 12, Extra bed count 1, Bed count minimum 2, Square feet - 420, Bed count maximum 2
Suite (Chalet - Matterhorn View)
Room Size: 700 square feet m2
2 Double Bed and Twin Bed
Suite (Chalet - Matterhorn View)

General

Square meters - 65, Square feet - 700, Rollaway/extra beds (surcharge), Fireplace, Number of bedrooms - 1, Mountain view, Extra bed count 1, Ping - 20, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Grand Hotel Zermatterhof pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Grand Hotel Zermatterhof have a swimming pool?

Yes, this Grand Hotel Zermatterhof has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Grand Hotel Zermatterhof?

Best-rates for the Grand Hotel Zermatterhof starts from $703 per night with includes Balcony/Terrace, Restaurant, Guest Services, Child Friendly, Transportation/Shuttle, Bedding/Linens, Wellness Facilities, Bar, Toiletries, Kitchen, Laundry, Designated Smoking Area, TV, Accessibility, Business Services, Spa, Entertainment, Breakfast, Internet, Pool, Sports/Activities, Skiing, Fireplace/Heating, Hot Tub, Wheelchair Accessible with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Grand Hotel Zermatterhof a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Grand Hotel Zermatterhof wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Grand Hotel Zermatterhof is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Grand Hotel Zermatterhof?

Based on the information reported by the owner or manager, the Grand Hotel Zermatterhof indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Grand Hotel Zermatterhof?

Based on the information reported by the owner or manager, details for the cancellation policy for the Grand Hotel Zermatterhof are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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