Scandic Hamburg Emporio | Hotel in Hamburg

| 8.7 (8289 Reviews) |   Pet Friendly  5 Bathrooms  12 Guests
Neustadt Hotel | Scandic Hamburg Emporio

Hotel in Neustadt, Hamburg

This Nordic Swan ecolabeled hotel in central Hamburg features a 24-hour reception, free WiFi and a gym. It is located 656 feet from Gänsemarkt Underground Station. Rooms at the Scandic Hamburg Emporio are inspired by the theme of water, and offer natural wooden furnishings and large windows. Cable TV, air cooling system, a work desk and a private bathroom are included in every room, while many rooms are also suitable for guests with limited mobility. In the mornings, you can watch the chefs prepare the Scandic breakfast in the open kitchen in the hotel's H2O Restaurant and treat yourself to a varied, extensive breakfast buffet with gluten-free, lactose-free and organic products. In the evening, you can relax in the heart of the hotel, our H2O Bar & Lounge, and enjoy refreshing drinks. The terrace in the inner courtyard is extremely popular in nice weather. Jungfernstieg street, one of Hamburg’s main boulevards, is 2625 feet from the hotel. Hamburg Messe und Congress exhibition center is 1.2 mi away. Guests can also rent bikes from the property. Hamburg Airport is 8.7 mi from Scandic Hamburg Emporio, while Hamburg Central Train Station can be reached in just 1.2 mi.

Scandic Hamburg Emporio is located in Hamburg.

This 340 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Balcony/Terrace, Guest Services, Kitchen, and several others. This is a 4 star rated property and has over 8289 reviews with the average score of 8.7 . Coming to Hamburg and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 340 Bedrooms Hotel if you want to learn more about this Hotala place in Hamburg. These details are authentic, as they are provided by our partner, booking.com.

This Scandic Hamburg Emporio in Hamburg is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Scandic Hamburg Emporio”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Dammtorwall 19, Hamburg, 20355, Germany

Amenities

Air Conditioner
Parking
Pet Friendly
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Fruit
  • Snack bar
  • Bar
  • Wine/Champagne
  • Kid-friendly buffet
Parking
  • Parking
  • Private Parking
  • Parking garage
  • Parking on site
  • Electric vehicle charging station
  • Accessible parking
Accessibility
  • Raised toilet
  • Visual aids (Braille)
  • Visual aids (tactile signs)
  • Wheelchair accessible
  • Auditory guidance
  • Toilet with grab rails
  • Bathroom emergency cord
  • Lowered sink
Activities
  • Fitness center
  • Spa facilities
  • Locker rooms
  • Sauna
  • Cycling
  • Fitness
  • Spa lounge/Relaxation area
Entertainment
  • Indoor play area
General
  • Heating
  • Convenience store on site
  • Air conditioning
  • Non-smoking rooms
  • Facilities for disabled guests
  • Wifi in all areas
  • Designated smoking area
  • Elevator
  • Family rooms
  • Safe
  • Hypoallergenic room available
  • Soundproof rooms
  • Smoke-free property
  • Pet friendly
Guest Services
  • Packed lunches
  • Pet bowls
  • Baggage storage
  • Shared lounge/TV area
  • Pet basket
  • Ironing service
  • Meeting/Banquet facilities
  • 24-hour front desk
  • Express check-in/out
  • Fax/Photocopying
  • Concierge
  • Daily housekeeping
  • Tour desk
  • Laundry
  • Dry cleaning
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Sun deck
  • Outdoor furniture
  • Terrace
Security/Safety
  • Key card access
  • 24-hour security
  • Smoke alarms
  • CCTV in common areas
  • Security alarm
  • Fire extinguishers
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are allowed upon request and charges may apply.
Please note that dogs are only allowed in the standard double or twin room and the superior family room, breakfast is free of charge for children up to the age of 12 years.

Reviews

Value for money:
7.9
Location:
9.23
Staff:
9.31
Facilities:
8.68
Comfort:
8.94
Cleanliness:
8.94
Luis
Dec 12, 2025 08:00:00 AM
Review Score:   9
Germany
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Standard Double or Twin Room
Room Type: Twin/Double
Room Size: 26 m2
2 Twin bed(s) Bed
1 Queen bed(s) Bed
Standard Double or Twin Room

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Body soap, Shower, Towels, Toilet, Bathtub, Bathtub or shower, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shampoo, Private bathroom

General

Heating, Key card access, Air conditioning, Interconnecting room(s) available, Iron, Hypoallergenic, Soundproof, Ironing facilities, Hardwood or parquet floors, Smoke Alarm, Safe, Lockers, Laptop safe, Trash cans

Media & Technology

Satellite channels, Telephone, Flat-screen TV, TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

View

Inner courtyard view, City view, Quiet street view, View

Bedroom

Linens, Childrens' cribs

Accessibility

Adapted bath, Accessible by elevator, Upper floors accessible by elevator, Shower chair, Toilet with grab rails, Emergency cord in bathroom, Lower sink, Entire unit wheelchair accessible, Roll-in shower

Room Amenities

Hypoallergenic pillow, Clothes rack, Non-feather pillow, Feather pillow, Socket near the bed

Layout

Window
Superior Double Room
Room Type: Double
Room Size: 28 m2
1 Queen bed(s) Bed
Superior Double Room

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Body soap, Shower, Towels, Toilet, Bathtub or shower, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shampoo, Private bathroom

General

Heating, Key card access, Air conditioning, Interconnecting room(s) available, Iron, Hypoallergenic, Soundproof, Ironing facilities, Hardwood or parquet floors, Smoke Alarm, Safe, Lockers, Laptop safe, Trash cans

Media & Technology

Satellite channels, Telephone, Flat-screen TV, TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Coffee machine, Refrigerator, Electric kettle

Living Area

Desk

View

City view, View

Bedroom

Linens, Childrens' cribs

Accessibility

Adapted bath, Accessible by elevator, Upper floors accessible by elevator, Shower chair, Toilet with grab rails, Emergency cord in bathroom, Lower sink, Entire unit wheelchair accessible, Roll-in shower

Room Amenities

Hypoallergenic pillow, Clothes rack, Non-feather pillow, Feather pillow, Socket near the bed
Junior Suite with access to the lounge "Living Room"
Room Type: Suite
Room Size: 38 m2
1 King bed(s) Bed
Junior Suite with access to the lounge "Living Room"

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Body soap, Shower, Towels, Toilet, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shampoo, Private bathroom

General

Heating, Key card access, Air conditioning, Interconnecting room(s) available, Iron, Hypoallergenic, Soundproof, Ironing facilities, Hardwood or parquet floors, Smoke Alarm, Safe, Lockers, Laptop safe, Trash cans

Media & Technology

Satellite channels, Telephone, iPod dock, TV, Flat-screen TV

Services

Executive lounge access, Wake-up service/Alarm clock, Wake-up service

Kitchen

Coffee machine, Refrigerator, Electric kettle

Living Area

Sofa, Sitting area, Desk

View

Inner courtyard view, City view, Quiet street view, View

Bedroom

Linens, Childrens' cribs

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Hypoallergenic pillow, Sofa bed, Clothes rack, Non-feather pillow, Feather pillow, Socket near the bed

Exclusive services

Complimentary afternoon snacks and drinks in the executive lounge, Complimentary evening snacks and drinks in the executive lounge
Superior Plus Double Room with access to the lounge "Living Room"
Room Type: Double
Room Size: 29 m2
2 Twin bed(s) Bed
1 King bed(s) Bed
Superior Plus Double Room with access to the lounge "Living Room"

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Body soap, Shower, Towels, Toilet, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom

General

Heating, Key card access, Air conditioning, Interconnecting room(s) available, Iron, Hypoallergenic, Soundproof, Ironing facilities, Hardwood or parquet floors, Smoke Alarm, Safe, Lockers, Laptop safe, Trash cans

Media & Technology

Satellite channels, Telephone, Flat-screen TV, TV

Services

Executive lounge access, Wake-up service/Alarm clock, Wake-up service

Kitchen

Coffee machine, Refrigerator, Electric kettle

Living Area

Desk

View

City view, View

Bedroom

Linens, Childrens' cribs

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Hypoallergenic pillow, Clothes rack, Non-feather pillow, Feather pillow, Socket near the bed

Exclusive services

Complimentary afternoon snacks and drinks in the executive lounge, Complimentary evening snacks and drinks in the executive lounge
Superior Family Room
Room Type: Family
Room Size: 34 m2
1 King bed(s) Bed
1 Sofa bed Bed
Superior Family Room

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Body soap, Shower, Towels, Toilet, Bathtub, Bathtub or shower, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom

General

Heating, Key card access, Air conditioning, Interconnecting room(s) available, Iron, Hypoallergenic, Soundproof, Ironing facilities, Hardwood or parquet floors, Smoke Alarm, Safe, Lockers, Laptop safe, Trash cans

Media & Technology

Satellite channels, Telephone, Flat-screen TV, TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Coffee machine, Refrigerator, Electric kettle

Living Area

Sofa, Sitting area, Desk

View

City view, Quiet street view, View

Bedroom

Linens, Childrens' cribs

Accessibility

Adapted bath, Accessible by elevator, Upper floors accessible by elevator, Shower chair, Toilet with grab rails, Emergency cord in bathroom, Lower sink, Entire unit wheelchair accessible, Roll-in shower

Room Amenities

Hypoallergenic pillow, Sofa bed, Clothes rack, Non-feather pillow, Feather pillow, Socket near the bed

FAQ's

Is this Scandic Hamburg Emporio pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Scandic Hamburg Emporio?

Check-in time for Scandic Hamburg Emporio starts counting from 4:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Scandic Hamburg Emporio have a swimming pool?

No, this Scandic Hamburg Emporio does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Scandic Hamburg Emporio?

Best-rates for the Scandic Hamburg Emporio starts from $146 per night with includes Entertainment, Child Friendly, Pet Friendly, Balcony/Terrace, Guest Services, Kitchen, Wellness Facilities, Parking, TV, Security/Safety, Wheelchair Accessible, EV Charge Station, Fireplace/Heating, Bar, Toiletries, Breakfast, Internet, Laundry, Spa, Air Conditioner, Designated Smoking Area, Accessibility, Business Services, Sports/Activities with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Scandic Hamburg Emporio a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Scandic Hamburg Emporio wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Scandic Hamburg Emporio is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Scandic Hamburg Emporio?

Based on the information reported by the owner or manager, the Scandic Hamburg Emporio indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Scandic Hamburg Emporio?

Based on the information reported by the owner or manager, details for the cancellation policy for the Scandic Hamburg Emporio are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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