Phoenix Hotel | Hotel in Hakuba

| 9.8 (6 Reviews) |  1 Bathroom
Happo Hotel | Phoenix Hotel

Experience Comfort at the Phoenix Hotel in Hakuba

Elevate your vacation by staying at the Phoenix Hotel, a premier destination for those seeking an exceptional mountain ski retreat in Hakuba. Begin your adventure with convenient access to the slopes thanks to the complimentary ski shuttle service, and after an exhilarating day, unwind at the hotel’s restaurant and bar/lounge.

This delightful hotel features 12 well-appointed accommodations that come complete with complimentary bottled water and coffee/tea making facilities. Each guestroom is designed for your comfort, showcasing flat-screen televisions for your entertainment.

The bathrooms are thoughtfully equipped with bathrobes, slippers, electronic bidets, and modern toilets. You will also enjoy free wireless Internet access throughout your stay. Additional amenities include hair dryers and complimentary toiletries. Daily housekeeping ensures your room remains fresh and inviting.

For relaxation, take advantage of the sauna available at the hotel. You’ll find various recreational activities nearby, although some may require additional fees.

Where to Stay in Hakuba: Discover the Essence of Nagano

Hakuba, located in the stunning Nagano Prefecture, is a remarkable destination known for its breathtaking mountain scenery and exceptional skiing opportunities. This vibrant town serves as a gateway to the Japan Alps, where visitors can experience world-class slopes during the winter months and lush hiking trails in the warmer seasons. With a rich blend of traditional Japanese culture and modern amenities, Hakuba is also home to charming local shops, authentic eateries, and welcoming hospitality. If you're wondering where to stay in Hakuba, the Phoenix Hotel stands out as a perfect choice, providing not only comfort but easy access to the area’s many attractions.

When you choose the Phoenix Hotel, you’re ideally situated to explore all that Hakuba has to offer. Take advantage of the complimentary ski shuttle that whisks you away to the nearby slopes, where you can enjoy a thrilling day of skiing or snowboarding. Afterward, unwind at the hotel's restaurant with a delicious meal and relax at the bar/lounge with a refreshing drink. The hotel features ski storage and offers ski passes for added convenience. Each of the 12 accommodations comes equipped with modern amenities like flat-screen televisions and electronic bidets. For those seeking relaxation after an active day, indulge in the sauna facilities available on-site. Whether you're hitting the slopes or discovering local sights, staying at the Phoenix Hotel ensures a memorable Hakuba experience.

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4690-2 Hokujo, Hakuba, 399-9301, Japan

Amenities

Parking
Pool
TV
Accessibility
Transportation/Shuttle
Security/Safety
Sports/Activities
Bedding/Linens
Skiing
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in time starts at 4 pm contactless check-in available minimum check-in age: 18
Check-out
Check-out before 10 am contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy
Pets not allowed
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking and high chair safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards

Reviews

Adam
Feb 14, 2026 07:21:36 AM
Review Score:   10
Summary: Excellent service Staff happy to help with all requests
See All Reviews

FAQ's

Is this Phoenix Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Phoenix Hotel?

Check-in time for Phoenix Hotel starts counting from 4:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Phoenix Hotel have a swimming pool?

Yes, this Phoenix Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Phoenix Hotel?

Best-rates for the Phoenix Hotel starts from $258 per night with includes Breakfast, Parking, TV, Transportation/Shuttle, Restaurant, Guest Services, Child Friendly, Internet, Entertainment, Kitchen, Laundry, Pool, Sports/Activities, Bedding/Linens, Spa, Accessibility, Security/Safety, Skiing, Wellness Facilities, Fireplace/Heating, Bar, Toiletries with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Phoenix Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Phoenix Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Phoenix Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Phoenix Hotel?

Based on the information reported by the owner or manager, the Phoenix Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Phoenix Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Phoenix Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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