Phoenix Hotel | Hotel in Hakuba

| 9.8 (6 Reviews) |  1 Bathroom
Happo Hotel | Phoenix Hotel

Hotel in Happo, Hakuba

Jump on the free ski shuttle for a day on the slopes before returning to Phoenix Hotel for a meal at the restaurant and a drink at the bar/lounge. Additional amenities include ski storage and ski passes.
Phoenix Hotel offers 12 accommodations with coffee/tea makers and bathrobes. Flat-screen televisions are featured in guestrooms.

Bathrooms include slippers, bidets, toilets with an electronic bidet, and complimentary toiletries. This Hakuba hotel provides complimentary wireless Internet access. Housekeeping is provided daily.


Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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4690-2 Hokujo, Hakuba, 399-9301, Japan

Amenities

ParkingParking
PoolPool
TVTV
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
Sports/ActivitiesSports/Activities
Bedding/LinensBedding/Linens
SkiingSkiing
Wellness FacilitiesWellness Facilities
SpaSpa
Fireplace/HeatingFireplace/Heating
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • BidetBidet
  • Free toiletriesFree toiletries
  • SoapSoap
  • TowelsTowels
  • BathrobesBathrobes
  • Toilet paperToilet paper
  • ShampooShampoo
  • Toothbrush and toothpasteToothbrush and toothpaste
  • Hair dryerHair dryer
BedroomBedroom
  • Extra futon mattress (surcharge)Extra futon mattress (surcharge)
  • HeatingHeating
  • Bed sheetsBed sheets
  • Cribs/infant beds (surcharge)Cribs/infant beds (surcharge)
  • PhonePhone
  • Guidebooks/recommendationsGuidebooks/recommendations
  • Laundry detergentLaundry detergent
  • Restaurant dining guideRestaurant dining guide
  • Local mapsLocal maps
  • SlippersSlippers
  • Tatami (woven mat floors)Tatami (woven mat floors)
BreakfastBreakfast
  • 1 bar1 bar
  • 1 restaurant1 restaurant
  • Free continental breakfast available daily 7 AM–9:00 AMFree continental breakfast available daily 7 AM–9:00 AM
  • Free tea bags/instant coffeeFree tea bags/instant coffee
  • Electric kettleElectric kettle
  • RefrigeratorRefrigerator
  • Coffee/tea makerCoffee/tea maker
ParkingParking
  • Onsite parking available only on requestOnsite parking available only on request
  • Free roundtrip train station shuttle from 7:00 AM - 10:00 PMFree roundtrip train station shuttle from 7:00 AM - 10:00 PM
  • Train station shuttle on request, at scheduled timesTrain station shuttle on request, at scheduled times
  • Free ski shuttleFree ski shuttle
  • Free uncovered self parking on siteFree uncovered self parking on site
  • Free offsite parking within 1640 ft; reservations requiredFree offsite parking within 1640 ft; reservations required
  • Free bus station shuttleFree bus station shuttle
AccessibilityAccessibility
  • This property does not have elevatorsThis property does not have elevators
ActivitiesActivities
  • Hiking/biking trailsHiking/biking trails
  • ParasailingParasailing
  • Health/beauty spaHealth/beauty spa
  • SnowshoeingSnowshoeing
  • Outlet shoppingOutlet shopping
  • Mountain bikingMountain biking
  • Skiing lessonsSkiing lessons
  • SwimmingSwimming
  • EcotoursEcotours
  • KayakingKayaking
  • Boat toursBoat tours
  • SnowboardingSnowboarding
  • Snow tubingSnow tubing
  • FishingFishing
  • Ski equipment rentalsSki equipment rentals
  • Ski liftsSki lifts
  • Ski areaSki area
  • Rock climbingRock climbing
  • Mountain climbingMountain climbing
  • SnowmobilingSnowmobiling
  • RaftingRafting
  • SkiingSkiing
  • Ski runsSki runs
  • Hot springsHot springs
  • SaunaSauna
  • Bicycle tour informationBicycle tour information
EntertainmentEntertainment
  • Flat-screen TVFlat-screen TV
GeneralGeneral
  • Vending machineVending machine
  • Lockers availableLockers available
  • Front-desk safeFront-desk safe
  • ItalianItalian
  • JapaneseJapanese
  • EnglishEnglish
  • FrenchFrench
  • GamesGames
  • Smoke-free propertySmoke-free property
  • BooksBooks
  • Fireplace in lobbyFireplace in lobby
Guest ServicesGuest Services
  • Laundry facilitiesLaundry facilities
  • RefrigeratorRefrigerator
  • Children's gamesChildren's games
  • Cribs/infant beds (surcharge)Cribs/infant beds (surcharge)
  • Daily housekeepingDaily housekeeping
  • Concierge servicesConcierge services
  • Snow sports gearSnow sports gear
  • Multilingual staffMultilingual staff
  • Ski passesSki passes
  • Tour/ticket assistanceTour/ticket assistance
  • Front desk (limited hours)Front desk (limited hours)
  • Laundry facilitiesLaundry facilities
  • Luggage storageLuggage storage
  • Ski storageSki storage
InternetInternet
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
SpaSpa
  • Yukata (Japanese robe)Yukata (Japanese robe)
  • Indoor public bath (no minerals)Indoor public bath (no minerals)

Policies

Check-in
Check-in
Check-in time starts at 4 pm contactless check-in available minimum check-in age: 18
Check-out
Check-out
Check-out before 10 am contactless check-out available
Child Policy
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are available for jpy 4500 per night.
Payment Policy
Payment Policy
Futon bed fee: jpy 10000 per night crib (infant bed) fee: jpy 4500 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
Pets not allowed
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking and high chair safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Adam
Feb 14, 2026 07:21:36 AM
Review Score:   10
Summary: Excellent service Staff happy to help with all requests
See All Reviews

Room Arrangement

Room InfoFacilities
Deluxe Twin Room (Triple Room)
Room Size: m2
2 Twin Futons Bed
Deluxe Twin Room (Triple Room)

General

Number of bedrooms - 0, Extra futon (surcharge), Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Room (Western-Japanese Room)
Room Size: m2
1 Double Bed
2 Twin Beds
Room (Western-Japanese Room)

General

Number of living rooms 0, Number of bedrooms - 1, Bed count minimum 1, Extra futon (surcharge), Number of bathrooms - 1, Bed count maximum 2
Superior Single Room
Room Size: m2
1 Twin Futon Bed
Superior Single Room

General

Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Deluxe Twin Room
Room Size: m2
2 Twin Futons Bed
Deluxe Twin Room

General

Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2

FAQ's

Is this Phoenix Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Phoenix Hotel?

Check-in time for Phoenix Hotel starts counting from 4:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Phoenix Hotel have a swimming pool?

Yes, this Phoenix Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Phoenix Hotel?

Best-rates for the Phoenix Hotel starts from $258 per night with includes Kitchen, Skiing, Wellness Facilities, Entertainment, Laundry, Accessibility, Sports/Activities, Bedding/Linens, Breakfast, Parking, Pool, Security/Safety, Restaurant, Guest Services, Child Friendly, TV, Transportation/Shuttle, Spa, Fireplace/Heating, Bar, Toiletries, Internet with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Phoenix Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Phoenix Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Phoenix Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Phoenix Hotel?

Based on the information reported by the owner or manager, the Phoenix Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Phoenix Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Phoenix Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $258
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