Nerea Tulum | Hotel in Tulum

| 9.2 (122 Reviews) |  1 Bathroom
Soliman Bay Hotel | Nerea Tulum

Hotel in Soliman Bay, Tulum

On beach with outdoor pool, near Soliman Bay
At Nerea Tulum, catch some rays at the beach, pamper yourself at the full-service spa, or enjoy snorkeling.
Change of towels is available on request.
Nerea Tulum offers 22 air-conditioned accommodations with espresso makers and safes. Rooms open to furnished balconies. Pillowtop beds feature down comforters and premium bedding. 50-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Tulum hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. In-room massages, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.


An outdoor pool and a hot tub are on site. Other recreational amenities include a lazy river.

Guests under 6 years old are not allowed in the swimming pool or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Fraccionamiento tankah III Mza 3 Lote 21, Tulum, 77760, Mexico

Amenities

Air Conditioner
Parking
Pool
TV
View
Ocean View
Balcony/Terrace
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Soap
  • Private bathroom
  • Shampoo
  • Bathrobes
  • Towels
  • Toilet paper
  • Free toiletries
  • Hair dryer
Bedroom
  • Air conditioning
  • Bed sheets
  • Pillow-top mattress
  • Down comforter
  • Premium bedding
  • Blackout drapes/curtains
  • Iron/ironing board (on request)
  • Phone
  • Electrical adapters/chargers
  • Desk chair
  • Turndown service
  • Desk
  • Free international calls
  • Safe
  • Guidebooks/recommendations
  • In-room massage
  • Free local calls
Breakfast
  • 1 restaurant
  • 1 poolside bar
  • Coffee/tea maker
  • Espresso maker
Parking
  • Free secured, uncovered self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
Accessibility
  • Accessible airport shuttle
  • Lever door handles
  • Handrails in stairways
  • Visual alarms in hallways
  • Upper floors accessible by stairs only
  • This property does not have elevators
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
Activities
  • Ecotours
  • Golf lessons
  • Swimming
  • Hiking/biking trails
  • Ziplining
  • Fishing
  • Boat tours
  • Scooter/moped rentals
  • Adjacent to a golf course
  • Snorkeling
  • Outdoor pool
  • Surfing/body boarding
  • Kayaking
  • Canoe available
  • Beach yoga
  • Hot tub
  • Free bicycle rentals
  • Free beach club
  • Full-service spa
Entertainment
  • Streaming services
  • Premium channels
  • Digital channels
  • 50-inch Smart TV
  • Netflix
General
  • Front-desk safe
  • Spanish
  • English
  • Vegetarian dining options
  • Romance packages available
  • Beach towels
  • Couples dining
  • Locally-owned & organized tours & activities
  • At least 80% of food locally-sourced
  • Smoke-free property
  • Vegan dining options
Guest Services
  • Lazy river
  • Snack bar/deli
  • Outdoor pool
  • Tour/ticket assistance
  • Golf clubs
  • Luggage storage
  • Daily housekeeping
  • Change of towels (on request)
  • Turndown service
  • Golf clubhouse
  • 24-hour front desk
  • Water sports equipment
  • Concierge services
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • In-room WiFi speed: 50+ Mbps
Outdoors
  • Terrace
  • Pool umbrellas
  • Pool sun loungers
  • Beachfront location
  • Beach umbrellas
  • Dock
  • Outdoor furniture
  • Beach loungers
  • Furnished balcony
Spa
  • Massage - on the beach
  • Massage - hot stone
  • Body treatments
  • Outdoor treatment areas
  • Treatment room
  • Aromatherapy
  • Massage - deep-tissue
  • Massage - sports
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Couples treatment room(s)
  • Massage/treatment rooms
  • Body scrubs

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available early check-in subject to availability express check-in available minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available express check-out available late check-out fee: usd 50 late check-out subject to availability
Child Policy
Children 5 and younger are not allowed at this property. all guests older than 5 are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Airport shuttle fee: usd 288 per vehicle (roundtrip, maximum occupancy 2) late check-out fee: usd 50 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Bruce James
Jun 3, 2025 05:28:38 AM
Review Score:   10
Summary: Quiet and beautiful retreat, wonderful staff.
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Swim-Up King
Room Size: 432 square feet m2
1 King Bed
Deluxe Swim-Up King

General

Square meters - 40.12, Number of living rooms 0, Pool view, Separate bathtub and shower, Number of bedrooms - 0, Ping - 12, Square feet - 432, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Partial Ocean View King
Room Size: 432 square feet m2
1 King Bed
Partial Ocean View King

General

Square meters - 40.12, Number of living rooms 0, Separate bathtub and shower, Number of bedrooms - 0, Partial ocean view, Ping - 12, Room and bed type depend on availability check-in, Square feet - 432, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Beachfront Lower King
Room Size: 432 square feet m2
1 King Bed
Beachfront Lower King

General

Number of living rooms 0, Number of bedrooms - 0, Sea view, Ping - 12, Room and bed type depend on availability check-in, Square feet - 432, Square meters - 40.15, Separate bathtub and shower, No rollaway/extra beds, No cribs (infant beds), Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Pool View King
Room Size: 432 square feet m2
1 King Bed
Pool View King

General

Number of living rooms 0, Square meters - 40.15, Pool view, Separate bathtub and shower, Number of bedrooms - 0, Ping - 12, Square feet - 432, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Rooftop Suite
Room Size: 684 square feet m2
1 King Bed
Rooftop Suite

General

Number of living rooms 0, Number of bedrooms - 0, Shower only, Room and bed type depend on availability check-in, Square feet - 684, Ping - 19, Square meters - 63.55, No rollaway/extra beds, No cribs (infant beds), Private plunge pool, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1
Beachfront Upper King
Room Size: 432 square feet m2
1 King Bed
Beachfront Upper King

General

Number of living rooms 0, Square meters - 40.15, Separate bathtub and shower, Number of bedrooms - 0, Sea view, Ping - 12, Room and bed type depend on availability check-in, Square feet - 432, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Beachfront Rooftop
Room Size: 684 square feet m2
1 King Bed
Beachfront Rooftop

General

Number of living rooms 0, Number of bedrooms - 0, Sea view, Shower only, Room and bed type depend on availability check-in, Square feet - 684, Ping - 19, Square meters - 63.55, No rollaway/extra beds, No cribs (infant beds), Private plunge pool, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this Nerea Tulum pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Nerea Tulum have a swimming pool?

Yes, this Nerea Tulum has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Nerea Tulum?

Best-rates for the Nerea Tulum starts from $148 per night with includes Pool, View, Accessibility, Bedding/Linens, Wellness Facilities, Guest Services, Entertainment, Internet, Air Conditioner, Bar, Kitchen, Laundry, Ocean View, Balcony/Terrace, Restaurant, Hot Tub, Parking, TV, Security/Safety, Spa, Toiletries with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Nerea Tulum a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Nerea Tulum wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Nerea Tulum has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Nerea Tulum?

Based on the information reported by the owner or manager, the Nerea Tulum indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Nerea Tulum?

Based on the information reported by the owner or manager, details for the cancellation policy for the Nerea Tulum are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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