JEN Penang Georgetown by Shangri-La | Hotel in George Town

| 8.8 (1007 Reviews) |  1 Bathroom
Downtown George Town Hotel | JEN Penang Georgetown by Shangri-La

Discover JEN Penang Georgetown by Shangri-La for Your Next Stay

Welcome to the vibrant George Town, where you can experience the exceptional hospitality of JEN Penang Georgetown by Shangri-La. This family-friendly hotel is conveniently located adjacent to a shopping center and just steps away from the popular 1st Avenue Mall.

Your stay at this hotel includes access to an inviting outdoor pool, a delightful restaurant, and a fully-equipped 24-hour health club. You will also benefit from complimentary WiFi in public areas and free on-site parking, ensuring your visit is both comfortable and convenient. Additional amenities include a bar/lounge, snack bar/deli, and a relaxing sauna for unwinding after a day of exploring.

Featuring 443 air-conditioned guest rooms, JEN Penang Georgetown by Shangri-La offers modern accommodations equipped with laptop-compatible safes and complimentary bottled water. Enjoy restful nights on beds adorned with luxurious down comforters. Stay entertained with the 40-inch LED televisions that provide premium satellite channels, while bathrooms come complete with bathtubs or showers, bathrobes, slippers, and complimentary toiletries for your convenience.

This hotel ensures you remain connected during your visit with complimentary wired and wireless Internet access available throughout. For your business needs, spacious work desks and telephones are provided in each room, along with hairdryers and irons/ironing boards. Housekeeping services are offered daily to maintain your comfort.

Recreational opportunities abound with the outdoor pool and children's pool, as well as the 24-hour health club and sauna, allowing you to enjoy a refreshing and revitalizing stay in George Town.

Where to Stay in George Town: Experience the Charm of Penang

When you think about where to stay in George Town, imagine a vibrant blend of rich history and modern culture in one of Malaysia's most enchanting cities. George Town, the capital of Penang, is renowned for its well-preserved colonial architecture and a unique street art scene that reflects its multicultural heritage. You’ll find yourself immersed in local flavors, from bustling hawker centers serving delicious street food to charming cafes that line the streets. The city's UNESCO World Heritage status only adds to its allure, making every corner an exploration of history and creativity.

Choosing JEN Penang Georgetown by Shangri-La places you in an ideal location to experience all this cultural richness. Just steps away from the lively 1st Avenue Mall, you can indulge in shopping and entertainment at your convenience. After a day of exploring, relax by the hotel's outdoor pool or unwind in the sauna. Families will appreciate the kid-friendly amenities, including a children’s pool. Not to forget, the hotel offers complimentary WiFi and spacious accommodations featuring modern comforts, ensuring a pleasant stay while you discover nearby attractions like the fascinating Penang Street Art and the stunning The Blue Mansion. Whether you seek adventure or relaxation, your stay at JEN Penang Georgetown promises a memorable experience in this captivating city.

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Magazine Road, George Town, 10300, Malaysia

Amenities

Air Conditioner
Parking
Other
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 6:00 am express check-in available minimum check-in age: 18
Check-out
Check-out before noon express check-out available
Child Policy
Children are welcome. kids stay free! one child 5 years old or younger stays free when using existing bedding. free cribs (infant beds)!
Payment Policy
Fee for continental breakfast: approximately myr 70 for adults and myr 35 for children airport shuttle fee: myr 96 per vehicle (one-way, maximum occupancy 4) nearby parking fee: myr 72 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

Jul 12, 2025 12:35:41 PM
Review Score:   8
Summary: A little old. But over all is good
See All Reviews

FAQ's

Is this Downtown George Town hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Downtown George Town hotel have a swimming pool?

Yes, this Downtown George Town hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown George Town hotel?

Best-rates for the Downtown George Town hotel starts from $92 per night with includes Air Conditioner, Pool, Spa, Breakfast, Parking, Other, Wheelchair Accessible, Balcony/Terrace, Toiletries, Guest Services, Child Friendly, Designated Smoking Area, TV, Business Services, Wellness Facilities, Restaurant, Bar, Accessibility, Bedding/Linens, Internet, Laundry with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Downtown George Town hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown George Town hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown George Town hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown George Town hotel?

Based on the information reported by the owner or manager, the Downtown George Town hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown George Town hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Downtown George Town hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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