JEN Penang Georgetown by Shangri-La | Hotel in George Town
Hotel in Downtown George Town, George Town
JEN Penang Georgetown by Shangri-La is located in the heart of the UNESCO World Heritage Site of Georgetown, next to the KOMTAR building, 1st Avenue Shopping Mall and Prangin Mall. It offers an outdoor swimming pool and guests can enjoy meals at the in-house restaurant or have a drink at the bar. Free WiFi is available throughout the property. It is 1640 feet to 5D Interactive World, while Upside Down Museum and Dark Mansion - 3D Glow In The Dark Museum are within 1969 feet of the property. Penang International Airport is 11 mi away. Rooms and suites at JEN Penang Georgetown by Shangri-La feature modern Malaysian décor. Large bay windows provide views of the city. Each room is equipped with a cable TV and safety deposit box. Guests can approach the 24-hour front desk for tour arrangements, ticketing and concierge services. For relaxation, guests can make use of the sauna and steam room. The 24-hour health club features of modern equipment. Other facilities include a salon and business center. Buffet breakfast is available at the hotel. Cafe Jen's menu consists of international dishes with local influences. Light meals and refreshments are served at the Lobby Lounge.
JEN Penang Georgetown by Shangri-La is located in George Town.
This 415 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Designated Smoking Area, Wheelchair Accessible, Ocean View, and several others. This is a 4 star rated property and has over 2069 reviews with the average score of 8.3 . Coming to George Town and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.
You can check the reviews and description of this 415 Bedrooms Hotel if you want to learn more about this Hotala place in George Town. These details are authentic, as they are provided by our partner, booking.com.
This JEN Penang Georgetown by Shangri-La in George Town is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “JEN Penang Georgetown by Shangri-La”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.
Amenities
Facility Overview
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Restaurant
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Snack bar
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Special diet meals (on request)
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Kids' meals
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Wine/Champagne
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Coffee house on site
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Breakfast in the room
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Parking on site
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Accessible parking
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Parking garage
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Parking
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Visual aids (Braille)
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Raised toilet
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Toilet with grab rails
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Wheelchair accessible
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Lowered sink
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Bathroom emergency cord
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Steam room
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Spa/Wellness packages
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Locker rooms
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Fitness center
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Tour or class about local culture
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Sauna
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Ping-pong
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Fitness
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Happy hour
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Spa
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Indoor play area
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Smoke-free property
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Wifi in all areas
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Facilities for disabled guests
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Designated smoking area
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Non-smoking rooms
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Family rooms
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Elevator
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Safe
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Air conditioning
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Ironing service
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Room service
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Car rental
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Laundry
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Baggage storage
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Airport shuttle (additional charge)
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Daily housekeeping
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24-hour front desk
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Concierge
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Vending machine (drinks)
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Dry cleaning
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Packed lunches
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Fax/Photocopying
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Business center
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Tour desk
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Airport shuttle
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Babysitting/Child services
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Meeting/Banquet facilities
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Vending machine (snacks)
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Private check-in/out
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Currency exchange
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Express check-in/out
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Invoice provided
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Internet
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Free Wifi
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Wifi
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Outdoor pool (year-round)
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Outdoor pool
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Smoke alarms
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Security alarm
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24-hour security
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CCTV in common areas
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Fire extinguishers
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Key card access
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Key access
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CCTV outside property
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Linens, towels, and laundry washed in accordance with local authority guidelines
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Guest accommodation disinfected between stays
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Property cleaned by professional cleaning companies
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Guests have the option to cancel any cleaning services for their accommodation during their stay
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Use of cleaning chemicals that are effective against coronavirus
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Delivered food covered securely
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Food can be delivered to guest accommodation
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All plates, cutlery, glasses, and other tableware sanitized
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Physical distancing in dining areas
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First aid kits available
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Process in place to check health of guests
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Staff follow all safety protocols as directed by local authorities
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Access to healthcare professionals
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Face masks for guests available
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Physical distancing rules followed
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Cashless payment available
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Screens or physical barriers between staff and guests in appropriate areas
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Shallow end
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Kids' pool
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Beach chairs/Loungers
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Swimming pool
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Beach umbrellas
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Airport pickup
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Airport drop-off
Policies
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
|
Deluxe King Room
Room Type:
Double
Room Size:
28 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterBathroomShampoo, Body soap, Bathtub or shower, Slippers, Toilet paper, Bathrobe, Shower, Toothbrush, Hairdryer, Towels, Shower cap, Free toiletries, Private bathroom, Guest bathroom, Walk-in shower, Toilet, Bidet, ConditionerGeneralIroning facilities, Interconnecting room(s) available, Trash cans, Laptop safe, Hardwood or parquet floors, Key access, Smoke Alarm, Key card access, Soundproof, Safe, Air conditioning, IronMedia & TechnologyRadio, Flat-screen TV, Satellite channels, TV, Telephone, Cable channelsServicesWake-up service, Wake-up service/Alarm clockLiving AreaSitting area, Desk, SofaViewLandmark view, Garden view, City view, ViewBedroomAlarm clock, Wardrobe or closet, Childrens' cribs, LinensKitchenElectric kettleAccessibilityUpper floors accessible by elevator, Roll-in shower, Emergency cord in bathroom, Entire unit wheelchair accessible, Accessible by elevatorRoom AmenitiesSocket near the bed, Clothes rack, Non-feather pillowPool and SpaPool towels, Shallow endLayoutWindow |
|
Club King Room
Room Type:
Double
Room Size:
28 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterBathroomShampoo, Body soap, Bathtub or shower, Slippers, Toilet paper, Bathrobe, Shower, Toothbrush, Hairdryer, Towels, Shower cap, Free toiletries, Private bathroom, Guest bathroom, Walk-in shower, Toilet, Bidet, ConditionerGeneralIroning facilities, Suit press, Interconnecting room(s) available, Trash cans, Laptop safe, Hardwood or parquet floors, Key access, Smoke Alarm, Key card access, Soundproof, Safe, Air conditioning, IronMedia & TechnologyRadio, Flat-screen TV, Satellite channels, TV, Telephone, Cable channelsServicesWake-up service, Wake-up service/Alarm clock, Executive lounge accessLiving AreaSitting area, DeskViewLandmark view, City view, ViewBedroomAlarm clock, Wardrobe or closet, Childrens' cribs, LinensKitchenElectric kettleAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesSocket near the bed, Clothes rack, Non-feather pillowPool and SpaPool towels, Shallow endLayoutWindowExclusive servicesFree gym access, Complimentary evening snacks and drinks in the executive lounge, Private check-in/out in the executive lounge, Complimentary snacks and drinks in the executive lounge all day |
|
Deluxe Twin Room
Room Type:
Twin
Room Size:
28 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterBathroomShampoo, Body soap, Bathtub or shower, Slippers, Toilet paper, Bathrobe, Shower, Toothbrush, Hairdryer, Towels, Shower cap, Free toiletries, Private bathroom, Guest bathroom, Walk-in shower, Toilet, Bidet, ConditionerGeneralIroning facilities, Interconnecting room(s) available, Trash cans, Laptop safe, Hardwood or parquet floors, Key access, Smoke Alarm, Key card access, Soundproof, Safe, Air conditioning, IronMedia & TechnologyRadio, Flat-screen TV, Satellite channels, TV, Telephone, Cable channelsServicesWake-up service, Wake-up service/Alarm clockLiving AreaSitting area, DeskViewLandmark view, Garden view, City view, ViewBedroomAlarm clock, Wardrobe or closet, Childrens' cribs, LinensKitchenElectric kettleAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesSocket near the bed, Clothes rack, Non-feather pillowPool and SpaPool towels, Shallow endLayoutWindow |
|
Club Twin Room
Room Type:
Twin
Room Size:
28 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterBathroomShampoo, Body soap, Bathtub or shower, Slippers, Toilet paper, Bathrobe, Shower, Toothbrush, Hairdryer, Towels, Shower cap, Free toiletries, Private bathroom, Guest bathroom, Walk-in shower, Toilet, Bidet, ConditionerGeneralIroning facilities, Suit press, Interconnecting room(s) available, Trash cans, Laptop safe, Hardwood or parquet floors, Key access, Smoke Alarm, Key card access, Soundproof, Safe, Air conditioning, IronMedia & TechnologyRadio, Flat-screen TV, Satellite channels, TV, Telephone, Cable channelsServicesWake-up service, Wake-up service/Alarm clock, Executive lounge accessLiving AreaSitting area, DeskViewLandmark view, City view, ViewBedroomAlarm clock, Wardrobe or closet, Childrens' cribs, LinensKitchenElectric kettleAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesSocket near the bed, Clothes rack, Non-feather pillowPool and SpaPool towels, Shallow endLayoutWindowExclusive servicesFree gym access, Complimentary evening snacks and drinks in the executive lounge, Private check-in/out in the executive lounge, Complimentary snacks and drinks in the executive lounge all day |
|
One-Bedroom Apartment
Room Type:
Apartment
Room Size:
56 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterBathroomShampoo, Body soap, Bathtub or shower, Slippers, Toilet paper, Bathrobe, Shower, Toothbrush, Hairdryer, Towels, Shower cap, Free toiletries, Private bathroom, Guest bathroom, Walk-in shower, Toilet, Bidet, ConditionerGeneralIroning facilities, Suit press, Trash cans, Laptop safe, Hardwood or parquet floors, Key access, Smoke Alarm, Key card access, Soundproof, Safe, Air conditioning, IronMedia & TechnologyRadio, Flat-screen TV, Satellite channels, TV, Telephone, Cable channelsServicesWake-up service, Wake-up service/Alarm clock, Executive lounge accessKitchenKitchenware, Refrigerator, Electric kettle, Kitchenette, High chair, Dining table, Kitchen, Dishwasher, Washing machine, Cleaning products, Coffee machine, Dryer, MicrowaveLiving AreaSitting area, Desk, Dining area, SofaViewLandmark view, City view, ViewBedroomAlarm clock, Wardrobe or closet, Childrens' cribs, LinensAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesSocket near the bed, Sofa bed, Clothes rack, Non-feather pillowPool and SpaPool towels, Shallow endLayoutWindowExclusive servicesFree gym access, Complimentary evening snacks and drinks in the executive lounge, Private check-in/out in the executive lounge, Complimentary snacks and drinks in the executive lounge all day |
|
Club Family Room
Room Type:
Family
Room Size:
32 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterBathroomShampoo, Body soap, Bathtub or shower, Slippers, Toilet paper, Bathrobe, Shower, Toothbrush, Hairdryer, Towels, Shower cap, Free toiletries, Private bathroom, Guest bathroom, Walk-in shower, Toilet, Bidet, ConditionerGeneralIroning facilities, Suit press, Trash cans, Laptop safe, Hardwood or parquet floors, Key access, Smoke Alarm, Key card access, Soundproof, Safe, Air conditioning, IronMedia & TechnologyRadio, Flat-screen TV, Satellite channels, TV, Telephone, Cable channelsServicesWake-up service, Wake-up service/Alarm clock, Executive lounge accessLiving AreaSitting area, Desk, SofaViewLandmark view, City view, ViewBedroomAlarm clock, Wardrobe or closet, Childrens' cribs, LinensKitchenElectric kettleAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesSocket near the bed, Sofa bed, Clothes rack, Non-feather pillowPool and SpaPool towels, Shallow endLayoutWindowExclusive servicesFree gym access, Complimentary evening snacks and drinks in the executive lounge, Private check-in/out in the executive lounge, Complimentary snacks and drinks in the executive lounge all day |
|
Family Room
Room Type:
Family
Room Size:
32 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterBathroomShampoo, Body soap, Bathtub or shower, Slippers, Toilet paper, Bathrobe, Shower, Toothbrush, Hairdryer, Towels, Shower cap, Free toiletries, Private bathroom, Guest bathroom, Walk-in shower, Toilet, Bidet, ConditionerGeneralIroning facilities, Trash cans, Laptop safe, Hardwood or parquet floors, Key access, Smoke Alarm, Key card access, Soundproof, Safe, Air conditioning, IronMedia & TechnologyRadio, Flat-screen TV, Satellite channels, TV, Telephone, Cable channelsServicesWake-up service, Wake-up service/Alarm clockLiving AreaSitting area, Desk, SofaViewLandmark view, City view, ViewBedroomAlarm clock, Wardrobe or closet, Childrens' cribs, LinensKitchenElectric kettleAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesSocket near the bed, Sofa bed, Clothes rack, Non-feather pillowPool and SpaPool towels, Shallow endLayoutWindow |
|
Executive Suite
Room Type:
Suite
Room Size:
56 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterBathroomBathtub or shower, Toilet, Shower, Toothbrush, Walk-in shower, Toilet paper, Shower cap, Hairdryer, Towels, Shampoo, Body soap, Additional bathroom, Free toiletries, Private bathroom, Guest bathroom, Slippers, Conditioner, Bathrobe, BidetGeneralIroning facilities, Suit press, Interconnecting room(s) available, Trash cans, Laptop safe, Hardwood or parquet floors, Key access, Smoke Alarm, Key card access, Soundproof, Safe, Air conditioning, IronMedia & TechnologyRadio, Flat-screen TV, Satellite channels, TV, Telephone, Cable channelsServicesWake-up service, Wake-up service/Alarm clock, Executive lounge accessKitchenRefrigerator, Electric kettle, Coffee machineLiving AreaSitting area, Desk, SofaViewLandmark view, City view, ViewBedroomAlarm clock, Wardrobe or closet, Childrens' cribs, LinensAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesSocket near the bed, Sofa bed, Clothes rack, Non-feather pillowPool and SpaPool towels, Shallow endExclusive servicesFree gym access, Complimentary evening snacks and drinks in the executive lounge, Private check-in/out in the executive lounge, Complimentary snacks and drinks in the executive lounge all day |
|
Two Deluxe Rooms Inter-Connecting
Room Type:
Quad
Room Size:
56 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterBathroomShampoo, Body soap, Bathtub or shower, Slippers, Toilet paper, Bathrobe, Shower, Toothbrush, Hairdryer, Towels, Shower cap, Free toiletries, Private bathroom, Guest bathroom, Walk-in shower, Toilet, Bidet, ConditionerGeneralIroning facilities, Interconnecting room(s) available, Trash cans, Laptop safe, Hardwood or parquet floors, Key access, Smoke Alarm, Key card access, Soundproof, Safe, Air conditioning, IronMedia & TechnologyRadio, Flat-screen TV, Satellite channels, TV, Telephone, Cable channelsServicesWake-up service, Wake-up service/Alarm clockLiving AreaSitting area, DeskViewLandmark view, City view, ViewBedroomAlarm clock, Wardrobe or closet, Childrens' cribs, LinensKitchenElectric kettleAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesSocket near the bed, Clothes rack, Non-feather pillowPool and SpaPool towels, Shallow end |
FAQ's
Is this Downtown George Town hotel pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at Downtown George Town hotel?
Check-in time for Downtown George Town hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the Downtown George Town hotel have a swimming pool?
Yes, this Downtown George Town hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Downtown George Town hotel?
Best-rates for the Downtown George Town hotel starts from $94 per night with includes Restaurant, Toiletries, Air Conditioner, Parking, Business Services, Guest Services, Breakfast, Child Friendly, Pool, View, Accessibility, Transportation/Shuttle, Security/Safety, Spa, Internet, Kitchen, Oceanfront, Sports/Activities, Entertainment, Laundry, Wellness Facilities, Designated Smoking Area, Wheelchair Accessible, Ocean View with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.
Is Downtown George Town hotel a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Downtown George Town hotel wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Downtown George Town hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Downtown George Town hotel?
Based on the information reported by the owner or manager, the Downtown George Town hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Downtown George Town hotel?
Based on the information reported by the owner or manager, details for the cancellation policy for the Downtown George Town hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
People Also Ask
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