Casa Malca | Hotel in Tulum

| 9.2 (439 Reviews) |   Pet Friendly  1 Bathroom
Zona Hotelera Hotel | Casa Malca

Experience Unforgettable Stays at Casa Malca in Tulum

At Casa Malca, you will immerse yourself in family-friendly fun right on the stunning shores of Tulum Beach. Whether you want to soak up the sun or indulge in a day of pampering at the hotel's full-service spa, this accommodation offers it all. After a day of relaxation, delight in exquisite dining at one of the two on-site restaurants.

Your stay includes access to 70 air-conditioned rooms, each thoughtfully designed with unique decor and furnishings. Each accommodation features an inviting balcony or patio where you can unwind in your separate sitting area, complete with a cozy day bed. Sleep soundly on pillowtop beds adorned with Egyptian cotton sheets, down comforters, and high-quality bedding. To elevate your experience, enjoy in-room amenities such as espresso makers, minibars, and luxury bathrooms equipped with rainfall showers, plush bathrobes, slippers, and designer toiletries.

This exceptional hotel in Tulum ensures you stay connected with complimentary wireless Internet access throughout the premises. If you're traveling for business, you'll appreciate the dedicated workspaces complete with desks and ergonomic chairs. Rooms also offer safes, complimentary bottled water, and hair dryers for added convenience. Feel free to request in-room massages, hypo-allergenic bedding, or towel changes to make your stay even more comfortable. A nightly turndown service and daily housekeeping further enhance your visit.

For those looking to stay active, the hotel boasts a well-equipped health club along with complimentary bicycles for exploring the scenic surroundings. Enjoy the indoor pool, outdoor pool, children's pool, and hot tub on-site. Additional recreational options include a sauna and fitness center, catering to all your wellness needs.

Experience all that Casa Malca has to offer, where unforgettable memories await you in the beautiful setting of Tulum.

Where to Stay in Tulum: Discover the Charms of This Coastal Oasis

Tulum, QROO, Mexico, is a captivating coastal destination known for its stunning beaches, ancient Mayan ruins, and vibrant eco-friendly culture. When searching for where to stay in Tulum, you'll find a unique blend of luxury and tranquility that attracts travelers from around the globe. The town's bohemian vibe is complemented by chic beachfront hotels and wellness retreats, making it an ideal spot for relaxation and adventure alike. From the picturesque shores of Tulum Beach to the lush jungles surrounding the city, every corner offers breathtaking views and unforgettable experiences.

Located near Tulum Beach, Casa Malca serves as an exceptional base for exploring the region's numerous attractions. Enjoy sunbathing on soft sands or unwinding at the hotel's full-service spa after a day filled with activities. Take advantage of complimentary bicycles to explore the nearby cenotes and archaeological sites like Tulum Ruins, which are just a short ride away. After a day of exploration, indulge your taste buds at one of Casa Malca's two restaurants or unwind by their outdoor pool. With amenities like air-conditioned accommodations featuring furnished balconies and premium bedding, this hotel provides a comfortable retreat for families and couples alike, ensuring you have everything you need for an unforgettable stay in Tulum.

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Carretera Tulum-Boca Paila Km 9.5, Tulum, 77780, Mexico

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
View
Ocean View
Balcony/Terrace
Accessibility
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available early check-in is available for a fee early check-in subject to availability late check-in fee for check-in between 12:30 am and 1:00 pm late check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon contactless check-out available late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Airport shuttle fee: usd 420 per vehicle (roundtrip, maximum occupancy 4) pet fee: usd 40 per pet, per night service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-in fee for check-in between 12:30 am and 1:00 pm late check-out is available for a fee (subject to availability) service fee: 10 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 22 lbs per pet) pets allowed for an extra charge of usd 40 per pet, per night pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Luz
Nov 10, 2025 12:13:41 AM
Review Score:   10
Summary: Amazing facilities. Everyone was so nice and hepful. Amazing good and service. Thr beachfront from here is so peaceful.
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FAQ's

Is this Casa Malca pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Casa Malca have a swimming pool?

Yes, this Casa Malca has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Casa Malca?

Best-rates for the Casa Malca starts from $797 per night with includes Breakfast, Child Friendly, Hot Tub, Pool, Balcony/Terrace, Wellness Facilities, Toiletries, Laundry, View, Sports/Activities, Spa, Entertainment, Kitchen, Parking, Designated Smoking Area, Accessibility, Business Services, Restaurant, Bar, Internet, Air Conditioner, Pet Friendly, Ocean View, Bedding/Linens, Guest Services with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Casa Malca a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Casa Malca wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Casa Malca has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Casa Malca?

Based on the information reported by the owner or manager, the Casa Malca indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Casa Malca?

Based on the information reported by the owner or manager, details for the cancellation policy for the Casa Malca are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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