Casa Malca | Hotel in Tulum

| 9.2 (461 Reviews) |   Pet Friendly  1 Bathroom
Zona Hotelera Hotel | Casa Malca

Experience Unforgettable Stays at Casa Malca in Tulum

At Casa Malca, you will immerse yourself in family-friendly fun right on the stunning shores of Tulum Beach. Whether you want to soak up the sun or indulge in a day of pampering at the hotel's full-service spa, this accommodation offers it all. After a day of relaxation, delight in exquisite dining at one of the two on-site restaurants.

Your stay includes access to 70 air-conditioned rooms, each thoughtfully designed with unique decor and furnishings. Each accommodation features an inviting balcony or patio where you can unwind in your separate sitting area, complete with a cozy day bed. Sleep soundly on pillowtop beds adorned with Egyptian cotton sheets, down comforters, and high-quality bedding. To elevate your experience, enjoy in-room amenities such as espresso makers, minibars, and luxury bathrooms equipped with rainfall showers, plush bathrobes, slippers, and designer toiletries.

This exceptional hotel in Tulum ensures you stay connected with complimentary wireless Internet access throughout the premises. If you're traveling for business, you'll appreciate the dedicated workspaces complete with desks and ergonomic chairs. Rooms also offer safes, complimentary bottled water, and hair dryers for added convenience. Feel free to request in-room massages, hypo-allergenic bedding, or towel changes to make your stay even more comfortable. A nightly turndown service and daily housekeeping further enhance your visit.

For those looking to stay active, the hotel boasts a well-equipped health club along with complimentary bicycles for exploring the scenic surroundings. Enjoy the indoor pool, outdoor pool, children's pool, and hot tub on-site. Additional recreational options include a sauna and fitness center, catering to all your wellness needs.

Experience all that Casa Malca has to offer, where unforgettable memories await you in the beautiful setting of Tulum.

Where to Stay in Tulum: Discover the Charms of This Coastal Oasis

Tulum, QROO, Mexico, is a captivating coastal destination known for its stunning beaches, ancient Mayan ruins, and vibrant eco-friendly culture. When searching for where to stay in Tulum, you'll find a unique blend of luxury and tranquility that attracts travelers from around the globe. The town's bohemian vibe is complemented by chic beachfront hotels and wellness retreats, making it an ideal spot for relaxation and adventure alike. From the picturesque shores of Tulum Beach to the lush jungles surrounding the city, every corner offers breathtaking views and unforgettable experiences.

Located near Tulum Beach, Casa Malca serves as an exceptional base for exploring the region's numerous attractions. Enjoy sunbathing on soft sands or unwinding at the hotel's full-service spa after a day filled with activities. Take advantage of complimentary bicycles to explore the nearby cenotes and archaeological sites like Tulum Ruins, which are just a short ride away. After a day of exploration, indulge your taste buds at one of Casa Malca's two restaurants or unwind by their outdoor pool. With amenities like air-conditioned accommodations featuring furnished balconies and premium bedding, this hotel provides a comfortable retreat for families and couples alike, ensuring you have everything you need for an unforgettable stay in Tulum.

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Carretera Tulum-Boca Paila Km 9.5, Tulum, 77780, Mexico

Amenities

Air ConditionerAir Conditioner
ParkingParking
Pet FriendlyPet Friendly
PoolPool
Designated Smoking AreaDesignated Smoking Area
ViewView
Ocean ViewOcean View
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
Hot TubHot Tub
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • ShowerShower
  • Toilet paperToilet paper
  • SoapSoap
  • BathrobesBathrobes
  • TowelsTowels
  • ShampooShampoo
  • Hair dryerHair dryer
  • Private bathroomPrivate bathroom
  • Designer toiletriesDesigner toiletries
  • Rainfall showerheadRainfall showerhead
BedroomBedroom
  • Blackout drapes/curtainsBlackout drapes/curtains
  • Premium beddingPremium bedding
  • Egyptian cotton sheetsEgyptian cotton sheets
  • Down comforterDown comforter
  • Day bedDay bed
  • Hypo-allergenic beddingHypo-allergenic bedding
  • Bed sheetsBed sheets
  • Free cribs/infant bedsFree cribs/infant beds
  • Air conditioningAir conditioning
  • Pillow-top mattressPillow-top mattress
  • PhonePhone
  • Electrical adapters/chargersElectrical adapters/chargers
  • Individually decoratedIndividually decorated
  • Desk chairDesk chair
  • Guidebooks/recommendationsGuidebooks/recommendations
  • DeskDesk
  • In-room massageIn-room massage
  • Iron/ironing board (on request)Iron/ironing board (on request)
  • Restaurant dining guideRestaurant dining guide
  • Laptop-friendly workspaceLaptop-friendly workspace
  • Local mapsLocal maps
  • Mobile key entryMobile key entry
  • SafeSafe
  • SlippersSlippers
  • Turndown serviceTurndown service
  • Individually furnishedIndividually furnished
  • SoundproofingSoundproofing
  • Separate sitting areaSeparate sitting area
BreakfastBreakfast
  • Free daily receptionFree daily reception
  • Free cooked-to-order breakfast available daily 8 AM–11 AMFree cooked-to-order breakfast available daily 8 AM–11 AM
  • 2 restaurants2 restaurants
  • Coffee/tea in common area(s)Coffee/tea in common area(s)
  • 24-hour room service24-hour room service
  • 1 bar1 bar
  • Champagne serviceChampagne service
  • Espresso makerEspresso maker
  • MinibarMinibar
  • Local meal delivery serviceLocal meal delivery service
  • Free bottled waterFree bottled water
ParkingParking
  • 24-hour roundtrip airport shuttle (surcharge)24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking includes off-street optionsOnsite parking includes off-street options
  • Free secured, uncovered self parking on siteFree secured, uncovered self parking on site
  • Airport shuttle on requestAirport shuttle on request
AccessibilityAccessibility
  • Hand-held showerheadHand-held showerhead
  • This property does not have elevatorsThis property does not have elevators
  • Magnifying mirrorMagnifying mirror
  • Smooth flooring in roomSmooth flooring in room
  • Area rugs in public areasArea rugs in public areas
  • 1 stairs to reach property1 stairs to reach property
  • Fixed shower seatFixed shower seat
  • Hardwood flooring in public areasHardwood flooring in public areas
  • Transfer showerTransfer shower
  • Area rugs in roomArea rugs in room
  • Accessible airport shuttleAccessible airport shuttle
  • Well-lit path to entranceWell-lit path to entrance
  • Wheelchairs available on siteWheelchairs available on site
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
ActivitiesActivities
  • Hiking/biking trailsHiking/biking trails
  • KayakingKayaking
  • Motor boatingMotor boating
  • EcotoursEcotours
  • SailingSailing
  • Water skiingWater skiing
  • Beach accessBeach access
  • FishingFishing
  • Boat toursBoat tours
  • Health/beauty spaHealth/beauty spa
  • Surf lessonsSurf lessons
  • Surfing/body boardingSurfing/body boarding
  • WindsurfingWindsurfing
  • Theme parksTheme parks
  • SwimmingSwimming
  • Scooter/moped rentalsScooter/moped rentals
  • Scuba divingScuba diving
  • SnorkelingSnorkeling
  • Outdoor poolOutdoor pool
  • Bicycle tour informationBicycle tour information
  • Steam roomSteam room
  • Art galleryArt gallery
  • Beach volleyballBeach volleyball
  • Lifeguards on siteLifeguards on site
  • Beach yogaBeach yoga
  • VolleyballVolleyball
  • Private picnicsPrivate picnics
  • Free beach clubFree beach club
  • Outdoor padel courtOutdoor padel court
  • Fitness centerFitness center
  • Yoga classesYoga classes
  • SaunaSauna
  • Full-service spaFull-service spa
  • PlaygroundPlayground
  • Bike storageBike storage
  • Hot tubHot tub
  • Billiards/pool tableBilliards/pool table
  • Free bicycle rentalsFree bicycle rentals
  • Bike parkingBike parking
  • Indoor poolIndoor pool
  • Winery release eventsWinery release events
  • Children's poolChildren's pool
GeneralGeneral
  • Meeting rooms - 3Meeting rooms - 3
  • Coworking spaceCoworking space
  • Conference center (1292 square feet of space)Conference center (1292 square feet of space)
  • Business centerBusiness center
  • Banquet hallBanquet hall
  • Front-desk safeFront-desk safe
  • Reception hallReception hall
  • BallroomBallroom
  • LibraryLibrary
  • EnglishEnglish
  • SpanishSpanish
  • FrenchFrench
  • Shared microwaveShared microwave
  • BooksBooks
  • Designated smoking areasDesignated smoking areas
  • Couples diningCouples dining
  • Romance packages availableRomance packages available
  • Communal living roomCommunal living room
  • Music libraryMusic library
  • Beach towelsBeach towels
  • GamesGames
Guest ServicesGuest Services
  • Soundproofed roomsSoundproofed rooms
  • In-room child care (surcharge)In-room child care (surcharge)
  • Outdoor poolOutdoor pool
  • PlaygroundPlayground
  • Fence around the poolFence around the pool
  • Free cribs/infant bedsFree cribs/infant beds
  • Indoor poolIndoor pool
  • Laundry facilitiesLaundry facilities
  • Children's gamesChildren's games
  • Children's poolChildren's pool
  • Beach toysBeach toys
  • Concierge servicesConcierge services
  • Multilingual staffMultilingual staff
  • Daily housekeepingDaily housekeeping
  • Change of towels (on request)Change of towels (on request)
  • Dry cleaning serviceDry cleaning service
  • 24-hour front desk24-hour front desk
  • Porter/bellhopPorter/bellhop
  • Change of bedsheets (on request)Change of bedsheets (on request)
  • Turndown serviceTurndown service
  • Laundry facilitiesLaundry facilities
  • Wedding servicesWedding services
  • Tour/ticket assistanceTour/ticket assistance
  • Luggage storageLuggage storage
InternetInternet
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
OutdoorsOutdoors
  • Free beach cabanasFree beach cabanas
  • TerraceTerrace
  • Outdoor entertainment areaOutdoor entertainment area
  • GardenGarden
  • Lifeguards on siteLifeguards on site
  • Outdoor furnitureOutdoor furniture
  • Free pool cabanasFree pool cabanas
  • Nature reserveNature reserve
  • YardYard
  • Furnished balcony or patioFurnished balcony or patio
SpaSpa
  • AromatherapyAromatherapy
  • Steam roomSteam room
  • Massage - on the beachMassage - on the beach
  • Couples treatment room(s)Couples treatment room(s)
  • Massage - hot stoneMassage - hot stone
  • HydrotherapyHydrotherapy
  • Body treatmentsBody treatments
  • Massage/treatment roomsMassage/treatment rooms
  • Massage - deep-tissueMassage - deep-tissue
  • SaunaSauna
  • Massage - SwedishMassage - Swedish
  • FacialsFacials
  • Hot tubHot tub
  • Massage - sportsMassage - sports
  • Body scrubsBody scrubs
  • Outdoor treatment areasOutdoor treatment areas
  • Body wrapsBody wraps
  • 3 treatment rooms3 treatment rooms
  • Spa open dailySpa open daily

Policies

Check-in
Check-in
Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available early check-in is available for a fee early check-in subject to availability late check-in fee for check-in between 12:30 am and 1:00 pm late check-in subject to availability minimum check-in age: 18
Check-out
Check-out
A late check-out fee will be charged check-out before noon contactless check-out available late check-out subject to availability
Child Policy
Child Policy
Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Payment Policy
Airport shuttle fee: usd 420 per vehicle (roundtrip, maximum occupancy 4) pet fee: usd 40 per pet, per night service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-in fee for check-in between 12:30 am and 1:00 pm late check-out is available for a fee (subject to availability) service fee: 10 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
1 total (up to 22 lbs per pet) pets allowed for an extra charge of usd 40 per pet, per night pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Andrew
Jun 4, 2026 05:16:55 AM
Review Score:   10
Summary: We had an exceptional stay at Casa Malca from start to finish. The entire experience exceeded our expectations. The staff were outstanding throughout our stay—friendly, attentive, and always willing to go the extra mile to ensure everything was perfect. Nothing ever seemed too much trouble, and their genuine hospitality made a lasting impression. The location was ideal for us: peacefully removed from the busier party areas, yet still conveniently close to a great selection of restaurants, bars, and local attractions. The property itself is beautiful, with its unique design, eclectic artwork, and distinctive character creating a truly memorable atmosphere. Every detail adds to the charm and brings the hotel to life. Breakfast was another highlight. Each morning we enjoyed ordering from a varied menu, and every dish we tried was fresh, well-prepared, and delicious. We genuinely could not fault our experience at Casa Malca. It is a special place that combines luxury, character, and exceptional service, and we would highly recommend it to anyone visiting the area.
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Room Arrangement

Room InfoFacilities
Suite, Beachfront (Master)
Room Size: 1076 square feet m2
1 King Bed
Suite, Beachfront (Master)

General

Square feet - 1076, Doorbell/telephone notification, Number of bedrooms - 1, Partial ocean view, In-room playpen, Ping - 30, Bed count minimum 1, Extra bed count 1, Square meters - 100, Bed count maximum 1
Junior Suite, Beachfront
Room Size: 646 square feet m2
1 King Bed
Junior Suite, Beachfront

General

Square feet - 646, Doorbell/telephone notification, Square meters - 60, Number of bedrooms - 1, Ping - 18, Partial ocean view, In-room playpen, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Family Suite, 2 Bathrooms, Garden View (Village)
Room Size: 753 square feet m2
2 King Bed and Queen Bed
Family Suite, 2 Bathrooms, Garden View (Village)

General

Square feet - 753, Doorbell/telephone notification, Square meters - 70, Number of bedrooms - 1, Garden view, Room and bed type depend on availability check-in, In-room playpen, Extra bed count 1, Number of living rooms 1, Bed count minimum 2, Ping - 21, Bed count maximum 2
Junior Suite, Garden View
Room Size: 646 square feet m2
1 King Bed
Junior Suite, Garden View

General

Square feet - 646, Doorbell/telephone notification, Square meters - 60, Number of bedrooms - 1, Ping - 18, Garden view, In-room playpen, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Suite, 2 Bathrooms, Garden View (Townhouse Labyrinth)
Room Size: 1292 square feet m2
1 King Bed
Suite, 2 Bathrooms, Garden View (Townhouse Labyrinth)

General

Square meters - 120, Doorbell/telephone notification, Number of bedrooms - 1, Garden view, Room and bed type depend on availability check-in, Ping - 36, In-room playpen, Square feet - 1292, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, Number of living rooms 2

FAQ's

Is this Casa Malca pet-friendly for guests? 

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Casa Malca have a swimming pool? 

Yes, this Casa Malca has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Casa Malca? 

Best-rates for the Casa Malca starts from $561 per night with includes Air Conditioner, Parking, Pet Friendly, Pool, Designated Smoking Area, View, Ocean View, Balcony/Terrace, Accessibility, Business Services, Sports/Activities, Bedding/Linens, Wellness Facilities, Spa, Restaurant, Bar, Toiletries, Guest Services, Entertainment, Breakfast, Child Friendly, Hot Tub, Internet, Kitchen, Laundry with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Casa Malca a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Casa Malca wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Casa Malca has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Casa Malca? 

Based on the information reported by the owner or manager, the Casa Malca indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Casa Malca? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Casa Malca are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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