Casa Malca | Hotel in Tulum

| 9.0 (375 Reviews) | Pet Friendly 5 Bathrooms 17 Guests

Hotel in Zona Hotelera, Tulum

Casa Malca is located on an unspoiled beach in Tulum, on the edge of the Sian Ka’an Biosphere Reserve. It offers a bar-restaurant, tropical gardens and stylish accommodations with air conditioning. Each room and suite at Casa Malca is decorated in elegant white and has views of the gardens or the Caribbean Sea. The private bathrooms come with free toiletries and towels. Tulum town and the beautiful Mayan ruins of Tulum are both around 6.2 mi from the property, while Cancún International Airport is 78 mi away. Free parking is available on site.

Casa Malca is located in Tulum.

This 5 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Entertainment, Breakfast, Parking, and several others. This is a 5 star rated property and has over 375 reviews with the average score of 9 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 5 Bedrooms Hotel if you want to learn more about this Hotala place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This Casa Malca in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Casa Malca”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Carretera Tulum-Boca Paila Km 9.5, Tulum, 77780, Mexico

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Designated Smoking Area

View

Private Pool

Private Beach

Ocean View

Balcony/Terrace

Oceanfront

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Restaurant

Special diet meals (on request)

Breakfast in the room

Kids' meals

Wine/Champagne

Fruit

Parking

Private Parking

Free parking

Parking

Parking on site

Activities

Foot massage

Back massage

Body scrub

Massage

Indoor pool (seasonal)

Walking tours

Hand massage

Playground

Themed dinners

Fitness

Happy hour

Spa facilities

Spa lounge/Relaxation area

Body wrap

Waxing services

Head massage

Full-body massage

Personal trainer

Beachfront

Makeup services

Steam room

Spa/Wellness packages

Body treatments

Pool table

Yoga classes

Bike tours

Couples' massage

Neck massage

Tour or class about local culture

Fitness classes

Beach

Temporary art galleries

Cycling

Pedicure

Hot tub/Jacuzzi

Facial treatments

Fitness center

Beauty services

Fishing

Private beach area

Indoor pool

Indoor pool (year-round)

Sauna

Manicure

Entertainment

Board games/Puzzles

Outdoor play equipment for kids

General

Air conditioning

Designated smoking area

Family rooms

Wifi in all areas

Hypoallergenic room available

Safe

Pet friendly

Non-smoking rooms

Guest Services

Laundry

Room service

Shuttle service (additional charge)

Airport shuttle

Meeting/Banquet facilities

Baggage storage

Airport shuttle (additional charge)

Private check-in/out

Shuttle service

Tour desk

Fax/Photocopying

Currency exchange

24-hour front desk

Car rental

Daily housekeeping

Concierge

Babysitting/Child services

Ironing service

Packed lunches

Invoice provided

Internet

Free Wifi

Wifi

Internet

Outdoors

Terrace

Sun deck

Garden

Outdoor pool

Outdoor pool (year-round)

Outdoor furniture

Security/Safety

Fire extinguishers

CCTV outside property

24-hour security

Key access

Security alarm

CCTV in common areas

Guests have the option to cancel any cleaning services for their accommodation during their stay

Guest accommodation sealed after cleaning

Linens, towels, and laundry washed in accordance with local authority guidelines

Property cleaned by professional cleaning companies

Guest accommodation disinfected between stays

Use of cleaning chemicals that are effective against coronavirus

Delivered food covered securely

Food can be delivered to guest accommodation

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Breakfast to-go containers

Hand sanitizer in guest accommodation and common areas

Staff follow all safety protocols as directed by local authorities

Thermometers for guests provided by property

Process in place to check health of guests

Access to healthcare professionals

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

First aid kits available

Cashless payment available

Physical distancing rules followed

Mobile app for room service

Spa

Beach chairs/Loungers

Swimming pool

Shallow end

Pool with view

Transportation/Shuttle

Airport drop-off

Airport pickup

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are allowed and charges may apply.

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

License number: 01348

Reviews

Value for money:

8.19

Location:

9.12

Staff:

9.26

Facilities:

9.33

Comfort:

9.43

Cleanliness:

9.41

Dilenia

Dec 16, 2025 08:00:00 AM

Review Score: 10

USA

Reviewer Type: Couple

Travel Purpose: leisure

Positive: I loved the aesthetic of the property. The employees were extremely friendly and I felt completely safe.

Negative: Everything was exceptional

Summary: Can’t wait to come back.

See All Reviews

Room Arrangement

Room Info	Facilities
Junior Suite with Ocean View Room Type: Suite Room Size: 60 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Conditioner, Towels, Toilet, Body soap, Free toiletries, Private bathroom, Hairdryer, Toilet paper, Shampoo, Shower General Safe, Air conditioning, Key card access, Soundproof Media & Technology Telephone Living Area Sofa, Sitting area View Landmark view, View, Sea view, Pool view Bedroom Linens, Wardrobe or closet, Childrens' cribs Kitchen Wine glasses, Coffee machine Outdoors Terrace, Outdoor furniture Accessibility Upper floors accessible by stairs only Pool and Spa Pool towels Room Amenities Socket near the bed, Adapter, Hypoallergenic pillow Physical distancing Single-room AC for guest accommodation
Master Suite - Beach Front Room Type: Suite Room Size: 90 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Conditioner, Towels, Toilet, Body soap, Free toiletries, Private bathroom, Hairdryer, Toilet paper, Shampoo, Shower General Air conditioning, Key access, Interconnecting room(s) available, Key card access, Soundproof, Safe Media & Technology Telephone Outdoors Terrace, Balcony, Outdoor furniture Living Area Sofa, Sitting area View Landmark view, View, Sea view Bedroom Linens, Wardrobe or closet, Childrens' cribs Kitchen Wine glasses, Coffee machine Accessibility Upper floors accessible by stairs only Pool and Spa Pool towels Room Amenities Socket near the bed, Adapter, Hypoallergenic pillow Physical distancing Single-room AC for guest accommodation
Junior Suite with Garden View Room Type: Suite Room Size: 60 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Conditioner, Towels, Toilet, Body soap, Free toiletries, Private bathroom, Hairdryer, Toilet paper, Shampoo, Shower General Air conditioning, Interconnecting room(s) available, Key card access, Soundproof, Safe Media & Technology Telephone Living Area Sofa, Sitting area View Landmark view, View, Garden view Bedroom Linens, Wardrobe or closet, Childrens' cribs Kitchen Wine glasses, Coffee machine Outdoors Terrace, Outdoor furniture Accessibility Upper floors accessible by stairs only Pool and Spa Pool towels Room Amenities Socket near the bed, Adapter, Hypoallergenic pillow Physical distancing Single-room AC for guest accommodation
Townhouse Labyrinth Suite Room Type: Quad Room Size: 120 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Conditioner, Towels, Toilet, Body soap, Free toiletries, Private bathroom, Hairdryer, Toilet paper, Shampoo, Shower General Safe, Air conditioning, Key card access, Soundproof Media & Technology Telephone Outdoors Terrace, Balcony, Outdoor furniture Living Area Sofa, Sitting area View Landmark view, View, Garden view, Inner courtyard view Bedroom Linens, Wardrobe or closet, Childrens' cribs Kitchen Wine glasses, Coffee machine Pool and Spa Pool towels Room Amenities Socket near the bed, Adapter, Hypoallergenic pillow Physical distancing Single-room AC for guest accommodation
Family Village Suite Room Type: Quad Room Size: 70 m² 1 King bed(s) Bed 1 King bed(s) Bed 1 Queen bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Additional bathroom, Conditioner, Towels, Toilet, Body soap, Free toiletries, Private bathroom, Hairdryer, Toilet paper, Shampoo, Shower General Safe, Air conditioning, Key card access, Soundproof Media & Technology Telephone Outdoors Terrace, Balcony, Outdoor furniture Living Area Sofa, Sitting area View Landmark view, View, Garden view Bedroom Linens, Wardrobe or closet, Childrens' cribs Kitchen Wine glasses, Coffee machine Accessibility Upper floors accessible by stairs only Pool and Spa Pool towels Room Amenities Socket near the bed, Adapter, Hypoallergenic pillow Physical distancing Single-room AC for guest accommodation

FAQ's

Is this Casa Malca pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Casa Malca?

Check-in time for Casa Malca starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Casa Malca have a swimming pool?

Yes, this Casa Malca has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Casa Malca?

Best-rates for the Casa Malca starts from $554 per night with includes Bar, Air Conditioner, Private Beach, Wellness Facilities, Restaurant, Toiletries, Entertainment, Breakfast, Parking, Designated Smoking Area, Ocean View, Balcony/Terrace, Transportation/Shuttle, Security/Safety, Sports/Activities, Guest Services, Pool, Private Pool, Oceanfront, Business Services, Child Friendly, Hot Tub, Internet, Laundry, Pet Friendly, View, Spa with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Casa Malca a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Casa Malca wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Casa Malca has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Casa Malca?

Based on the information reported by the owner or manager, the Casa Malca indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Casa Malca?

Based on the information reported by the owner or manager, details for the cancellation policy for the Casa Malca are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $554