Alpen Resort & Spa | Hotel in Zermatt

| 9.1 (2577 Reviews) |   Pet Friendly  7 Bathrooms  24 Guests
Zermatt Hotel | Alpen Resort & Spa

Hotel in Zermatt

Located close to the ski elevators in Zermatt, Alpen Resort & Spa features a restaurant, and spacious rooms with cable TV. WiFi in the entire building and transport from Zermatt Train Station from 07:00 o'clock to 21:00 o'clock are both offered for free. There is also an outdoor tennis court on site . Swiss cuisine and a selection of wines are served in the Matterhorn Restaurant. All rooms come with a mini-bar and tea and coffee making facilities. Private bathrooms include a hairdryer, bathrobes and slippers. Guests can also make use of a ski storage room with a ski boot dryer and personal ski lockers. An Internet corner is available in the lobby. There is a Grill restaurant "Hornox" for meat and vegan dishes.

Alpen Resort & Spa is located in Zermatt.

This 58 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pool, Accessibility, Security/Safety, and several others. This is a 4 star rated property and has over 2577 reviews with the average score of 9.1 . Coming to Zermatt and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 58 Bedrooms Hotel if you want to learn more about this Hotala place in Zermatt. These details are authentic, as they are provided by our partner, booking.com.

This Alpen Resort & Spa in Zermatt is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed โ€œAlpen Resort & Spaโ€. We solely rely on their shared details and are regarded as โ€œaccurateโ€. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Spissstrasse 52, Zermatt, 3920, Switzerland

Amenities

Parking
Pet Friendly
Pool
Designated Smoking Area
View
Private Pool
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Sports/Activities
Skiing
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Breakfast in the room
  • Special diet meals (on request)
  • Bar
  • Kids' meals
Parking
  • Parking garage
  • Accessible parking
  • Electric vehicle charging station
  • Parking
Activities
  • Tennis court
  • Fitness
  • Sauna
  • Playground
  • Ping-pong
  • Hiking
  • Spa
  • Indoor pool (year-round)
  • Skiing
  • Fitness center
  • Hot tub/Jacuzzi
  • Turkish/Steam Bath
  • Pool table
  • Indoor pool
  • Darts
  • Game room
General
  • Heating
  • Smoke-free property
  • Elevator
  • Designated smoking area
  • Pet friendly
  • Wifi in all areas
  • Family rooms
  • Safe
  • Non-smoking rooms
Guest Services
  • Shuttle service (free)
  • Laundry
  • Pet basket
  • Pet bowls
  • Packed lunches
  • Baggage storage
  • Shuttle service
  • Fax/Photocopying
  • Room service
  • Tour desk
  • Concierge
  • Valet parking
  • Daily housekeeping
  • Currency exchange
  • Airport shuttle (additional charge)
  • Ironing service
  • Airport shuttle
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Garden
  • Terrace
  • Outdoor pool (year-round)
  • Outdoor pool
Security/Safety
  • Smoke alarms
  • Key card access
  • Fire extinguishers
  • 24-hour security
  • Key access
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Delivered food covered securely
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Thermometers for guests provided by property
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Face masks for guests available
  • First aid kits available
  • Process in place to check health of guests
  • Cashless payment available
  • Contactless check-in/out
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
Skiing
  • Ski pass vendor
  • Ski storage
Spa
  • Heated pool
  • Rooftop pool
  • Plunge pool
  • Kids' pool
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Child Policy
Children aged 8 years and above are considered adults at this property.
Pet Policy
Pets are allowed and charges may apply.
Please note that zermatt is a car-free village. you can park your car in tรคsch (indoor parking) and continue to zermatt by train or taxi, alpen resort hotel offers transfers from zermatt train station to the hotel free of charge daily from 07:00 until 21:00, please note that the rate for an extra bed includes breakfast, when booking 5 rooms or more, different policies and additional supplements may apply.

Reviews

Value for money:
8.64
Location:
9.13
Staff:
9.04
Facilities:
9.39
Comfort:
9.41
Cleanliness:
9.4
Yuan Ting
Jun 16, 2025 07:00:00 AM
Review Score:   10
Singapore
Reviewer Type: Couple
Travel Purpose: leisure
Positive: The free shuttle service to and from the station was very convenient. We had a seamless check-in, the room was perfect, breakfast was delicious, and the spa facilities were very well maintained. We had a wonderful stay here.
See All Reviews

Room Arrangement

Room Info Facilities
Panorama Double Room with Matterhorn View
Room Type: Double
Room Size: 30 m2
2 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Minibar, Wine/Champagne, Chocolate/Cookies, Tea/Coffee maker, Bottle of water

Bathroom

Shower cap, Toothbrush, Hairdryer, Body soap, Toilet paper, Toilet, Shampoo, Bathtub, Towels, Bathtub or shower, Conditioner, Shower, Bathrobe, Free toiletries, Slippers, Private bathroom

General

Iron, Heating, Fan, Ironing facilities, Carpeted, Fire extinguisher, Laptop safe, Key card access, Lockers, Trash cans, Smoke Alarm, Hypoallergenic, Safe, Key access

Media & Technology

Mobile hotspot device, TV, Flat-screen TV, Cable channels, Satellite channels, Telephone, Radio

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub, Sauna

Outdoors

Outdoor furniture, Balcony, Patio

Living Area

Sofa, Desk, Sitting area, Dining area

View

View, Landmark view, Mountain view, City view

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Alarm clock

Kitchen

Wine glasses, Electric kettle

Accessibility

Adapted bath, Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Adapter, Feather pillow, Fold-up bed, Drying rack for clothing, Hypoallergenic pillow, Non-feather pillow, Clothes rack, Sofa bed, Socket near the bed

Entertainment & Family Services

Books, DVDs or music for children, Baby safety gates, Board games/puzzles

Pool and Spa

Plunge Pool, Heated pool, Saltwater pool, Pool towels
Double Room
Room Type: Double
Room Size: 25 m2
2 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Minibar, Wine/Champagne, Chocolate/Cookies, Tea/Coffee maker, Bottle of water

Bathroom

Shower cap, Toothbrush, Hairdryer, Body soap, Toilet paper, Toilet, Shampoo, Bathtub, Towels, Bathtub or shower, Conditioner, Shower, Bathrobe, Free toiletries, Slippers, Private bathroom

General

Iron, Heating, Fan, Ironing facilities, Hardwood or parquet floors, Fire extinguisher, Laptop safe, Key card access, Lockers, Trash cans, Smoke Alarm, Hypoallergenic, Safe, Key access

Media & Technology

Mobile hotspot device, TV, Flat-screen TV, Cable channels, Satellite channels, Telephone, Radio

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub, Sauna

Living Area

Desk, Sitting area, Dining area

Outdoors

Outdoor dining area, Outdoor furniture, Terrace, Patio

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Alarm clock

Kitchen

Wine glasses, Electric kettle

View

Landmark view, Mountain view, City view, Garden view, Inner courtyard view

Room Amenities

Adapter, Feather pillow, Fold-up bed, Drying rack for clothing, Hypoallergenic pillow, Non-feather pillow, Clothes rack, Sofa bed, Socket near the bed

Entertainment & Family Services

Books, DVDs or music for children, Baby safety gates, Board games/puzzles

Accessibility

Accessible by elevator, Adapted bath

Pool and Spa

Plunge Pool, Heated pool, Saltwater pool, Pool towels
Panoramic Family Room Matterhorn View
Room Type: Family
Room Size: 30 m2
4 Twin bed(s) Bed
2 Queen bed(s) Bed
Panoramic Family Room Matterhorn View

Food & Drink

Minibar, Wine/Champagne, Chocolate/Cookies, Tea/Coffee maker, Bottle of water

Bathroom

Shower cap, Toothbrush, Hairdryer, Body soap, Toilet paper, Toilet, Shampoo, Bathtub, Towels, Bathtub or shower, Conditioner, Shower, Bathrobe, Free toiletries, Slippers, Private bathroom

General

Iron, Heating, Fan, Ironing facilities, Carpeted, Fire extinguisher, Laptop safe, Key card access, Lockers, Trash cans, Smoke Alarm, Hypoallergenic, Safe, Key access

Media & Technology

Mobile hotspot device, TV, Flat-screen TV, Cable channels, Satellite channels, Telephone, Radio

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub, Sauna

Outdoors

Outdoor furniture, Balcony, Patio

Living Area

Desk, Sitting area, Dining area

View

View, Landmark view, Mountain view, City view

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Alarm clock

Kitchen

Wine glasses, Electric kettle

Accessibility

Adapted bath, Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Adapter, Feather pillow, Fold-up bed, Drying rack for clothing, Hypoallergenic pillow, Non-feather pillow, Clothes rack, Sofa bed, Socket near the bed

Entertainment & Family Services

Books, DVDs or music for children, Baby safety gates, Board games/puzzles

Pool and Spa

Plunge Pool, Heated pool, Saltwater pool, Pool towels
Single Room
Room Type: Single
Room Size: 14 m2
1 Twin bed(s) Bed

Food & Drink

Minibar, Wine/Champagne, Chocolate/Cookies, Tea/Coffee maker, Bottle of water

Bathroom

Shower cap, Toothbrush, Hairdryer, Body soap, Toilet paper, Toilet, Shampoo, Towels, Bathtub or shower, Conditioner, Shower, Bathrobe, Free toiletries, Slippers, Private bathroom

General

Iron, Heating, Fan, Ironing facilities, Carpeted, Hardwood or parquet floors, Laptop safe, Fire extinguisher, Key card access, Lockers, Trash cans, Smoke Alarm, Hypoallergenic, Safe, Key access

Media & Technology

Mobile hotspot device, TV, Flat-screen TV, Cable channels, Satellite channels, Telephone, Radio

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub, Sauna

Living Area

Desk, Sitting area, Dining area

Outdoors

Outdoor furniture, Terrace, Patio

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Alarm clock

Kitchen

Wine glasses, Electric kettle

View

Mountain view, City view, Garden view, Inner courtyard view, Quiet street view

Accessibility

Adapted bath, Entire unit located on ground floor

Room Amenities

Adapter, Feather pillow, Drying rack for clothing, Hypoallergenic pillow, Non-feather pillow, Clothes rack, Sofa bed, Socket near the bed

Entertainment & Family Services

Books, DVDs or music for children, Baby safety gates, Board games/puzzles

Pool and Spa

Plunge Pool, Heated pool, Saltwater pool, Pool towels
Family Room with extra Bedroom
Room Type: Triple
Room Size: 30 m2
3 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Minibar, Wine/Champagne, Chocolate/Cookies, Tea/Coffee maker, Bottle of water

Bathroom

Shower cap, Toothbrush, Hairdryer, Body soap, Toilet paper, Toilet, Shampoo, Bathtub, Towels, Bathtub or shower, Conditioner, Shower, Bathrobe, Free toiletries, Slippers, Private bathroom

General

Iron, Heating, Fan, Ironing facilities, Carpeted, Fire extinguisher, Laptop safe, Key card access, Lockers, Trash cans, Smoke Alarm, Hypoallergenic, Safe, Key access

Media & Technology

Mobile hotspot device, TV, Flat-screen TV, Cable channels, Satellite channels, Telephone, Radio

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub, Sauna

Living Area

Sofa, Desk, Sitting area, Dining area

Outdoors

Outdoor furniture, Patio

View

View, Mountain view, City view, Inner courtyard view, Quiet street view

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Alarm clock

Kitchen

Wine glasses, Electric kettle

Accessibility

Adapted bath, Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Adapter, Feather pillow, Fold-up bed, Drying rack for clothing, Hypoallergenic pillow, Non-feather pillow, Clothes rack, Sofa bed, Socket near the bed

Entertainment & Family Services

Books, DVDs or music for children, Baby safety gates, Board games/puzzles

Pool and Spa

Plunge Pool, Heated pool, Saltwater pool, Pool towels
Family Two Bed Room Suite with Garden Terrace
Room Type: Family
Room Size: 50 m2
4 Twin bed(s) Bed
2 Queen bed(s) Bed

Food & Drink

Minibar, Wine/Champagne, Chocolate/Cookies, Tea/Coffee maker, Bottle of water

Bathroom

Guest bathroom, Shower cap, Toothbrush, Additional bathroom, Hairdryer, Body soap, Toilet paper, Toilet, Shampoo, Bathtub, Towels, Bathtub or shower, Conditioner, Shower, Bathrobe, Free toiletries, Slippers, Private bathroom

General

Iron, Heating, Fan, Ironing facilities, Hardwood or parquet floors, Fire extinguisher, Laptop safe, Private entrance, Key card access, Lockers, Trash cans, Smoke Alarm, Hypoallergenic, Safe, Key access

Media & Technology

Mobile hotspot device, TV, Flat-screen TV, Cable channels, Satellite channels, Telephone, Radio

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub, Sauna

Living Area

Sofa, Desk, Sitting area, Dining area

Outdoors

Outdoor dining area, Outdoor furniture, Terrace, Patio

Bedroom

Alarm clock, Childrens' cribs, Wardrobe or closet, Walk-in closet, Linens

Kitchen

Wine glasses, Electric kettle

View

Inner courtyard view, Garden view, Mountain view, City view

Accessibility

Adapted bath, Entire unit located on ground floor

Room Amenities

Adapter, Feather pillow, Fold-up bed, Drying rack for clothing, Hypoallergenic pillow, Non-feather pillow, Clothes rack, Sofa bed, Socket near the bed

Entertainment & Family Services

Books, DVDs or music for children, Baby safety gates, Board games/puzzles

Pool and Spa

Plunge Pool, Heated pool, Saltwater pool, Pool towels
Longstay Twin Room with Matterhorn View
Room Type: Twin
Room Size: 28 m2
2 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water, Wine/Champagne

Bathroom

Shower cap, Toothbrush, Hairdryer, Body soap, Toilet, Shampoo, Bathtub, Towels, Bathtub or shower, Conditioner, Shower, Bathrobe, Free toiletries, Slippers, Private bathroom

General

Iron, Heating, Fan, Ironing facilities, Fire extinguisher, Laptop safe, Key card access, Lockers, Trash cans, Smoke Alarm, Hypoallergenic, Safe, Key access

Media & Technology

TV, Flat-screen TV, Cable channels, Satellite channels, Telephone, Radio

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Outdoors

Outdoor furniture, Balcony

Living Area

Sofa, Desk, Sitting area

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Alarm clock

Kitchen

Wine glasses, Electric kettle

Accessibility

Upper floors accessible by elevator

Room Amenities

Adapter, Feather pillow, Drying rack for clothing, Hypoallergenic pillow, Non-feather pillow, Clothes rack, Sofa bed, Socket near the bed

Pool and Spa

Plunge Pool, Heated pool, Saltwater pool, Pool towels

FAQ's

Is this Alpen Resort & Spa pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Alpen Resort & Spa?

Check-in time for Alpen Resort & Spa starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Alpen Resort & Spa have a swimming pool?

Yes, this Alpen Resort & Spa has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Alpen Resort & Spa?

Best-rates for the Alpen Resort & Spa starts from $294 per night with includes View, Balcony/Terrace, Wellness Facilities, Restaurant, Bar, Designated Smoking Area, Accessibility, Security/Safety, Skiing, Fireplace/Heating, Breakfast, Child Friendly, Pool, Transportation/Shuttle, EV Charge Station, Guest Services, Hot Tub, Internet, Laundry, Parking, Private Pool, Sports/Activities, Spa, Pet Friendly with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Alpen Resort & Spa a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Alpen Resort & Spa wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Alpen Resort & Spa has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Alpen Resort & Spa?

Based on the information reported by the owner or manager, the Alpen Resort & Spa indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Alpen Resort & Spa?

Based on the information reported by the owner or manager, details for the cancellation policy for the Alpen Resort & Spa are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $294
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