Alaya Tulum | Hotel in Tulum

| 9.6 (420 Reviews) |  1 Bathroom
Zona Hotelera Hotel | Alaya Tulum

Experience Alaya Tulum: Your Ocean-View Retreat in Tulum, QROO

Your stay at Alaya Tulum promises a perfect blend of relaxation and sophistication, set against the stunning backdrop of Tulum Beach. This exceptional beach hotel features an array of onsite amenities designed to enhance your experience, including a well-equipped fitness center and rejuvenating spa services.

With 20 beautifully appointed air-conditioned accommodations accessible via exterior corridors, you will find yourself surrounded by comfort and style. Each room is thoughtfully equipped with laptop-compatible safes and additional safes for your peace of mind. Enjoy restful nights on premium bedding while taking advantage of complimentary wireless Internet access to stay connected.

The bathrooms are designed to pamper, featuring showers with rainfall showerheads, plush bathrobes, and complimentary toiletries that elevate your self-care routine. Each accommodation also includes ceiling fans and blackout drapes to ensure a serene environment, while services such as in-room massages and hair dryers can be easily requested. For those traveling with extra companions, rollaway or additional beds are available for a surcharge, ensuring everyone has a comfortable place to rest. Daily housekeeping keeps your space fresh and inviting.

For fitness enthusiasts, Alaya Tulum boasts a dedicated fitness center on-site, allowing you to maintain your exercise routine seamlessly. A variety of recreational activities are also easily accessible nearby, although some may incur additional fees.

Where to Stay in Tulum: A Snapshot of Paradise

Tulum, located on the stunning Caribbean coastline of Quintana Roo, Mexico, is a vibrant destination known for its pristine beaches, ancient Mayan ruins, and eco-chic atmosphere. This unique town seamlessly blends historical charm with modern luxury, offering you an array of experiences from yoga retreats to gourmet dining. One of the key elements that make Tulum stand out is its commitment to sustainability, where beachfront accommodations like Alaya Tulum provide a tranquil escape without compromising on comfort. With 20 beautifully designed air-conditioned rooms featuring premium bedding and luxurious amenities, Alaya Tulum serves as the perfect base for your adventure in this tropical paradise.

While staying at Alaya Tulum, you'll find yourself just steps away from the renowned Tulum Beach, where you can soak up the sun or enjoy the beach bar right at your hotel. The area is brimming with activities such as exploring the nearby Tulum Archaeological Site, discovering the breathtaking cenotes, or indulging in wellness treatments at local spas. For the adventurous spirit, activities like snorkeling and diving in the Mesoamerican Reef await you, while cultural experiences can be found in nearby Coba or Punta Allen. With its perfect blend of relaxation and exploration, Tulum offers an unforgettable stay, making it easy to see why many travelers are seeking out where to stay in Tulum.

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Carretera Tulum Boca Paila Km 8.3, Tulum, 77780, Mexico

Amenities

Air Conditioner
Designated Smoking Area
View
Ocean View
Balcony/Terrace
Accessibility
Transportation/Shuttle
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Child Friendly
Internet
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 9:30 pm contactless check-in available minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for usd 45.0 per night.
Payment Policy
Airport shuttle fee: usd 319 per vehicle (roundtrip, maximum occupancy 4) pet fee: usd 25 per pet, per stay rollaway bed fee: usd 45.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 33 lbs per pet) pets allowed for an extra charge of usd 25 per pet, per stay pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation welcoming dogs only
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Matthew
Apr 16, 2025 01:25:50 AM
Review Score:   10
Summary: I’m sad writing this review as our week at Alaya has come to an end. It was a magical trip highlighted with the most beautiful hotel and the kindest most wonderful staff. Silvestre, Daniel, Mitsubishi, Stephan, Jonathan, Hugo, Macario and everyone else added to the magic! At the press of a button our every need was attended to with a smile and they made our trip so special. We travel frequently and love exploring new destinations but we already agreed we will be back next year. The beach, the room and the location all could not have been any better. We dined at Michelin rated restaurants as well as food trucks, all walking distance and it was all amazing! Thank you to the lovely staff and we will see you again next year.
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FAQ's

Is this Alaya Tulum pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Alaya Tulum have a swimming pool?

No, this Alaya Tulum does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Alaya Tulum?

Best-rates for the Alaya Tulum starts from $186 per night with includes Air Conditioner, Designated Smoking Area, Bedding/Linens, Spa, Restaurant, Guest Services, Laundry, View, Wellness Facilities, Child Friendly, Accessibility, Bar, Ocean View, Balcony/Terrace, Transportation/Shuttle, Toiletries, Internet with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Alaya Tulum a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Alaya Tulum wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Alaya Tulum has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Alaya Tulum?

Based on the information reported by the owner or manager, the Alaya Tulum indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Alaya Tulum?

Based on the information reported by the owner or manager, details for the cancellation policy for the Alaya Tulum are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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