XscapeTulum | Hotel in Tulum

| 8.4 (1698 Reviews) | 16 Bathrooms 35 Guests

Hotel in Tulum City Center, Tulum

Attractively set in the center of Tulum, XscapeTulum has air-conditioned rooms, an outdoor swimming pool, free WiFi and a garden. This 4-star hotel offers a shared lounge and room service. The property provides airport transportation, while a bicycle rental service is also available. At the hotel, rooms have a closet. The private bathroom is equipped with a shower, free toiletries and a hairdryer. The rooms will provide guests with a fridge. At XscapeTulum you'll find a restaurant serving Italian, Mexican and Seafood cuisine. Vegetarian, dairy-free and vegan options can also be requested. Tulum Archeological Site is 3.1 miles from the accommodation, while Tulum Bus station is a 10-minute walk from the property. Tulum International Airport is 23 miles away.

XscapeTulum is located in Tulum.

This 39 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Child Friendly, Transportation/Shuttle, Restaurant, and several others. This is a 4 star rated property and has over 1698 reviews with the average score of 8.4 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 39 Bedrooms Hotel if you want to learn more about this Hotala place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This XscapeTulum in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “XscapeTulum”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Av Kukulkan sur entre calle Xel-ha y Sac-beh, Tulum, 77780, Mexico

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Balcony/Terrace

Transportation/Shuttle

Security/Safety

Sports/Activities

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Facility Overview

Breakfast

Restaurant

Breakfast in the room

Wine/Champagne

Parking

Parking on site

Parking

Free parking

Street parking

Activities

Happy hour

Tour or class about local culture

Horseback riding

Massage

Walking tours

Snorkeling

Bike tours

Spa lounge/Relaxation area

Entertainment

Board games/Puzzles

General

Air conditioning

Non-smoking rooms

Designated smoking area

Family rooms

Safe

Wifi in all areas

Smoke-free property

Guest Services

Room service

Baggage storage

Shared lounge/TV area

Car rental

Airport shuttle (additional charge)

Airport shuttle

Concierge

Daily housekeeping

Tour desk

Shuttle service (additional charge)

Shuttle service

Private check-in/out

Internet

Free Wifi

Wifi

Internet

Outdoors

Garden

Outdoor pool (year-round)

Outdoor pool

Outdoor furniture

Security/Safety

24-hour security

Key access

Fire extinguishers

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Property cleaned by professional cleaning companies

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Delivered food covered securely

Food can be delivered to guest accommodation

Breakfast to-go containers

Staff follow all safety protocols as directed by local authorities

First aid kits available

Process in place to check health of guests

Hand sanitizer in guest accommodation and common areas

Mobile app for room service

Cashless payment available

Physical distancing rules followed

Spa

Swimming pool

Transportation/Shuttle

Airport drop-off

Airport pickup

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Payment Policy

Credit card required

Pet Policy

Pets are not allowed

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, in the event of an early departure, the property will charge you the full amount for your stay.

License number: 009-007-007259/2025

Reviews

Value for money:

8.62

Location:

8.12

Staff:

9.26

Facilities:

8.56

Comfort:

8.78

Cleanliness:

8.77

Francesco Amleto

Dec 12, 2025 08:00:00 AM

Review Score: 10

Italy

Reviewer Type: Couple

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Apartment with Patio or Balcony Room Type: Apartment Room Size: 60 m² 1 Queen bed(s) Bed 1 Sofa bed Bed	Bathroom Body soap, Shower, Towels, Toilet, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom General Air conditioning, Key access, Iron, Tile/Marble floor, Fan, Safe, Mosquito net, Trash cans, Private entrance Kitchen Kitchen, Oven, Dining table, Refrigerator, Coffee machine, Kitchenware, Kitchenette, Stovetop, Cleaning products Outdoors Patio, Balcony, Outdoor furniture Living Area Sofa, Dining area, Sitting area View Inner courtyard view, Garden view, Pool view, View Bedroom Wardrobe or closet, Childrens' cribs, Linens Accessibility Upper floors accessible by stairs only, Entire unit located on ground floor Room Amenities Hypoallergenic pillow, Sofa bed, Clothes rack, Non-feather pillow, Socket near the bed Pool and Spa Pool towels
Apartment with Garden View Room Type: Apartment Room Size: 60 m² 1 Sofa bed Bed 1 Queen bed(s) Bed	Bathroom Body soap, Shower, Towels, Toilet, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom General Air conditioning, Key access, Iron, Tile/Marble floor, Fan, Safe, Mosquito net, Trash cans, Private entrance Kitchen Kitchen, Oven, Dining table, Refrigerator, Coffee machine, Kitchenware, Kitchenette, Stovetop, Cleaning products Living Area Sofa, Dining area, Sitting area View Inner courtyard view, Garden view, Pool view, View Bedroom Wardrobe or closet, Childrens' cribs, Linens Outdoors Outdoor furniture Accessibility Upper floors accessible by stairs only Room Amenities Hypoallergenic pillow, Sofa bed, Clothes rack, Non-feather pillow, Socket near the bed Pool and Spa Pool towels
Studio with Pool View Room Type: Studio Room Size: 35 m² 1 Queen bed(s) Bed	Bathroom Body soap, Shower, Towels, Toilet, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom General Air conditioning, Key access, Iron, Mosquito net, Safe, Trash cans, Private entrance Kitchen Kitchen, Oven, Dining table, Refrigerator, Coffee machine, Kitchenware, Kitchenette, Stovetop, Cleaning products Outdoors Balcony, Outdoor furniture, Terrace Living Area Dining area, Sitting area View Inner courtyard view, Garden view, Pool view, View Bedroom Wardrobe or closet, Linens Accessibility Upper floors accessible by stairs only Room Amenities Hypoallergenic pillow, Clothes rack, Socket near the bed, Non-feather pillow Pool and Spa Pool towels
Deluxe Queen Studio Room Type: Studio Room Size: 30 m² 1 Queen bed(s) Bed	Bathroom Body soap, Shower, Towels, Toilet, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom General Air conditioning, Key access, Iron, Mosquito net, Safe, Trash cans, Private entrance Outdoors Balcony, Terrace Kitchen Refrigerator Living Area Sitting area View View Bedroom Wardrobe or closet, Linens Accessibility Upper floors accessible by stairs only Room Amenities Hypoallergenic pillow, Clothes rack, Socket near the bed, Non-feather pillow Pool and Spa Pool towels
Premium King with Bath Tub Room Type: Double Room Size: 40 m² 1 King bed(s) Bed	Bathroom Body soap, Shower, Towels, Toilet, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom General Air conditioning, Key access, Iron, Mosquito net, Safe, Trash cans, Private entrance Kitchen Refrigerator Outdoors Private pool, Patio Bedroom Wardrobe or closet, Linens View Garden view, Pool view, Inner courtyard view Accessibility Entire unit located on ground floor Room Amenities Hypoallergenic pillow, Clothes rack, Socket near the bed, Non-feather pillow Pool and Spa Pool towels
Premium Queen with Balcony Room Type: Suite Room Size: 30 m² 1 Full bed(s) Bed	Bathroom Body soap, Shower, Towels, Toilet, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom General Air conditioning, Key access, Iron, Mosquito net, Safe, Trash cans, Private entrance Outdoors Balcony, Outdoor furniture Kitchen Refrigerator Living Area Sitting area View Inner courtyard view, Garden view, Pool view, View Bedroom Wardrobe or closet, Linens Accessibility Upper floors accessible by stairs only Room Amenities Hypoallergenic pillow, Clothes rack, Socket near the bed, Non-feather pillow Pool and Spa Pool towels
Premium King with Balcony Room Type: Suite Room Size: 30 m² 1 King bed(s) Bed	Bathroom Body soap, Shower, Towels, Toilet, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom General Air conditioning, Key access, Iron, Mosquito net, Safe, Trash cans, Private entrance Outdoors Balcony, Outdoor furniture Kitchen Refrigerator Living Area Sitting area View Inner courtyard view, Garden view, Pool view, View Bedroom Wardrobe or closet, Linens Accessibility Upper floors accessible by stairs only Room Amenities Hypoallergenic pillow, Clothes rack, Socket near the bed, Non-feather pillow Pool and Spa Pool towels
Luxury King with Private Lounge Room Type: Suite Room Size: 45 m² 1 King bed(s) Bed	Bathroom Body soap, Shower, Towels, Toilet, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom General Air conditioning, Key access, Iron, Hardwood or parquet floors, Mosquito net, Trash cans, Private entrance Kitchen Refrigerator Living Area Sitting area Bedroom Wardrobe or closet, Linens View Garden view Outdoors Outdoor furniture Accessibility Upper floors accessible by stairs only Room Amenities Hypoallergenic pillow, Clothes rack, Socket near the bed, Non-feather pillow Pool and Spa Pool towels
Luxury King with Private Hot Tub Room Type: Suite Room Size: 40 m² 1 King bed(s) Bed	Bathroom Body soap, Shower, Towels, Toilet, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom General Air conditioning, Key access, Iron, Safe, Trash cans, Private entrance Kitchen Refrigerator Outdoors Private pool, Outdoor furniture Bedroom Wardrobe or closet, Linens View Garden view Accessibility Entire unit located on ground floor Room Amenities Hypoallergenic pillow, Clothes rack, Socket near the bed, Non-feather pillow Pool and Spa Pool towels
Deluxe Suite King Room Type: Double Room Size: 30 m² 1 King bed(s) Bed	Bathroom Body soap, Shower, Towels, Toilet, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom General Air conditioning, Key access, Tile/Marble floor, Iron, Safe, Trash cans, Private entrance Kitchen Refrigerator Outdoors Patio View Garden view, View Bedroom Wardrobe or closet, Linens Accessibility Upper floors accessible by stairs only, Entire unit located on ground floor Room Amenities Hypoallergenic pillow, Clothes rack, Socket near the bed, Non-feather pillow Pool and Spa Pool towels
Superior Apartment Room Type: Apartment Room Size: 60 m² 1 King bed(s) Bed	Bathroom Body soap, Shower, Towels, Toilet, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom General Air conditioning, Key access, Iron, Tile/Marble floor, Fan, Safe, Trash cans, Private entrance Kitchen Kitchen, Microwave, Oven, Dining table, Refrigerator, Coffee machine, Kitchenware, Kitchenette, Stovetop, Cleaning products Outdoors Private pool, Balcony, Terrace Living Area Dining area, Sitting area View Inner courtyard view, Garden view, Pool view, View Bedroom Wardrobe or closet, Childrens' cribs, Linens Accessibility Upper floors accessible by stairs only Room Amenities Hypoallergenic pillow, Clothes rack, Socket near the bed, Non-feather pillow Pool and Spa Pool towels
Superior Apartment Room Type: Apartment Room Size: 62 m² 1 Sofa bed Bed 1 King bed(s) Bed	Bathroom Body soap, Shower, Towels, Toilet, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom General Air conditioning, Key access, Iron, Tile/Marble floor, Fan, Safe, Trash cans, Private entrance Kitchen Kitchen, Microwave, Oven, Dining table, Refrigerator, Coffee machine, Kitchenware, Kitchenette, Stovetop, Cleaning products Outdoors Private pool, Balcony Living Area Sofa, Dining area, Sitting area View Garden view, View Bedroom Wardrobe or closet, Childrens' cribs, Linens Accessibility Upper floors accessible by stairs only Room Amenities Hypoallergenic pillow, Sofa bed, Clothes rack, Non-feather pillow, Socket near the bed Pool and Spa Pool towels
Penthouse Apartment Room Type: Apartment Room Size: 70 m² 1 Sofa bed Bed 1 Queen bed(s) Bed	Bathroom Body soap, Shower, Towels, Toilet, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom General Air conditioning, Key access, Iron, Tile/Marble floor, Fan, Safe, Trash cans, Private entrance Kitchen Kitchen, Microwave, Oven, Dining table, Refrigerator, Coffee machine, Kitchenware, Kitchenette, Stovetop, Cleaning products Outdoors Private pool, Balcony, Outdoor furniture, Terrace Living Area Sofa, Dining area, Sitting area View Inner courtyard view, Garden view, Pool view, View Bedroom Wardrobe or closet, Childrens' cribs, Linens Accessibility Upper floors accessible by stairs only Room Amenities Hypoallergenic pillow, Sofa bed, Clothes rack, Non-feather pillow, Socket near the bed Pool and Spa Rooftop pool, Pool towels
Standard Apartment Room Type: Apartment Room Size: 60 m² 1 King bed(s) Bed	Bathroom Body soap, Shower, Towels, Toilet, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom General Air conditioning, Key access, Iron, Safe, Trash cans, Private entrance Kitchen Kitchen, Dining table, Refrigerator, Coffee machine, Kitchenware, Kitchenette, Stovetop, Cleaning products Living Area Dining area, Sitting area Outdoors Patio, Outdoor furniture Bedroom Wardrobe or closet, Childrens' cribs, Linens Accessibility Entire unit located on ground floor Room Amenities Hypoallergenic pillow, Clothes rack, Socket near the bed, Non-feather pillow Pool and Spa Pool towels
Deluxe Apartment Room Type: Apartment Room Size: 60 m² 1 King bed(s) Bed	Bathroom Body soap, Shower, Towels, Toilet, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom General Air conditioning, Key access, Iron, Safe, Trash cans, Private entrance Kitchen Kitchen, Dining table, Refrigerator, Coffee machine, Kitchenware, Kitchenette, Stovetop, Cleaning products Outdoors Private pool, Balcony, Outdoor furniture Living Area Dining area, Sitting area View View Bedroom Wardrobe or closet, Childrens' cribs, Linens Accessibility Upper floors accessible by stairs only Room Amenities Hypoallergenic pillow, Clothes rack, Socket near the bed, Non-feather pillow Pool and Spa Pool towels
Apartment with Terrace Room Type: Apartment Room Size: 60 m² 1 King bed(s) Bed	Bathroom Body soap, Shower, Towels, Toilet, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom General Air conditioning, Key access, Iron, Safe, Trash cans, Private entrance Kitchen Kitchen, Dining table, Refrigerator, Coffee machine, Kitchenware, Kitchenette, Stovetop, Cleaning products Outdoors Private pool, Balcony, Outdoor furniture, Terrace Living Area Dining area, Sitting area View Inner courtyard view, View Bedroom Wardrobe or closet, Childrens' cribs, Linens Accessibility Upper floors accessible by stairs only Room Amenities Hypoallergenic pillow, Clothes rack, Socket near the bed, Non-feather pillow Pool and Spa Pool towels

FAQ's

Is this XscapeTulum pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at XscapeTulum?

Check-in time for XscapeTulum starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the XscapeTulum have a swimming pool?

Yes, this XscapeTulum has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in XscapeTulum?

Best-rates for the XscapeTulum starts from $54 per night with includes Balcony/Terrace, Security/Safety, Entertainment, TV, Wellness Facilities, Spa, Child Friendly, Transportation/Shuttle, Restaurant, Internet, Parking, Pool, Designated Smoking Area, View, Sports/Activities, Bar, Guest Services, Breakfast, Air Conditioner with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is XscapeTulum a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the XscapeTulum wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the XscapeTulum has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the XscapeTulum?

Based on the information reported by the owner or manager, the XscapeTulum indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for XscapeTulum?

Based on the information reported by the owner or manager, details for the cancellation policy for the XscapeTulum are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $54

Price Details

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XscapeTulum | Hotel in Tulum

Available rates:

Hotel in Tulum City Center, Tulum

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Bathroom

General

Kitchen

Outdoors

Living Area

View

Bedroom

Accessibility

Room Amenities

Pool and Spa

Bathroom

General

Kitchen

Living Area

View

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Outdoors

Accessibility

Room Amenities

Pool and Spa

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Outdoors

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Accessibility

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Bathroom

General

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General

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View

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View

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General