Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel | Hotel in Surprise

8.6 (1007 Reviews) |  1 Bathroom
Surprise Original Townsite Hotel | Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel

Experience Comfort at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection

Your journey to relaxation begins at the Windmill Suites Surprise - Phoenix, Ascend Hotel Collection, a suburban hotel where comfort meets convenience. This smoke-free oasis features an inviting outdoor pool, a well-equipped fitness center, and a versatile conference center for business travelers.

Start each day with a complimentary full breakfast, then stay connected with free WiFi available in public areas. Enjoy the ease of free self-parking and take advantage of additional amenities such as a rejuvenating hot tub, a business center, and ample conference space.

The property offers 126 uniquely furnished accommodations, each equipped with minibars and safes for your valuables. Experience restful nights on pillowtop beds adorned with premium bedding, and catch your favorite shows on cable television. Rooms also include in-room refrigerators, microwaves, and coffee/tea makers for your convenience. The bathrooms feature shower/tub combinations along with complimentary toiletries and hair dryers.

Stay productive during your visit with business-friendly amenities provided in each room, including desks, phones, and complimentary local calls (with some restrictions). Additional conveniences such as irons, ironing boards, and blackout curtains ensure your total comfort. Daily housekeeping services keep your space fresh and tidy.

When it's time to unwind, dive into the refreshing outdoor pool or soak in the relaxing hot tub. If you're feeling energetic, make use of the fitness center on-site. You can also explore various recreational activities both on the premises and nearby—please note that some may incur additional fees.

Where to Stay in Surprise, Arizona

Surprise, Arizona, is a vibrant city that seamlessly blends a rich history with modern attractions, making it an ideal destination for visitors looking to explore the beauty of the Southwest. Known for its picturesque parks, charming neighborhoods, and warm community spirit, this city offers unique elements such as the Surprise Stadium, which serves as the spring training home for Major League Baseball teams. Whether you are strolling through the scenic Surprise Community Park or indulging in local dining experiences, you'll find that Surprise has something to cater to every type of traveler.

When considering where to stay in Surprise, look no further than the Windmill Suites Surprise - Phoenix, Ascend Hotel Collection. This conveniently located hotel provides easy access to numerous attractions, including the stunning White Tank Mountain Regional Park and the expansive Lake Pleasant Regional Park, perfect for outdoor enthusiasts. After a day of adventure, return to your spacious suite equipped with premium bedding, a mini-bar, and complimentary WiFi. Enjoy relaxing by the outdoor pool or unwinding in the hot tub, while a complimentary full breakfast prepares you for another day of exploration. With a fitness center on-site, you can easily maintain your routine without sacrificing comfort during your stay in Surprise.

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12545 W Bell Road, Surprise, 85374, USA

Amenities

Air Conditioner
Parking
Other
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: 2:00 am express check-in available late check-in subject to availability minimum check-in age: 21
Check-out
Check-out before 11 am contactless check-out available express check-out available
Child Policy
Children are welcome. kids stay free! up to 3 children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 15.0 per night. free cribs (infant beds)!
Payment Policy
Pet fee: usd 35.00 per accommodation, per night service animals are exempt from fees rollaway bed fee: usd 15.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 40 lbs per pet) pets allowed for an extra charge of usd 35.00 per accommodation, per night pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (choice)

Reviews

DeMar
Aug 7, 2025 12:05:00 AM
Review Score:   6
Summary: First Room Heavy smoke residue. They quickly and politely gave us a new room. Second room lighter smoke residue. We stuck with it. Running the air fan all night helped. Comfortable bed, Good air conditioning that blows from a vent Not a loud window type unit. (it was 100' outside @ 11pm, so air conditioning is very important here! ) Fridge was warm, kind of defeats the purpose to have to wait for fridge to get cold enough to save our expensive dinner leftovers Safely. Mold in shower.
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FAQ's

Is this Surprise Original Townsite hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Surprise Original Townsite hotel have a swimming pool?

Yes, this Surprise Original Townsite hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Surprise Original Townsite hotel?

Best-rates for the Surprise Original Townsite hotel starts from $120 per night with includes Parking, Other, Wheelchair Accessible, Pool, Accessibility, Fireplace/Heating, Bar, Toiletries, Guest Services, Hot Tub, Internet, Security/Safety, Bedding/Linens, Wellness Facilities, Entertainment, Kitchen, Laundry, Air Conditioner, TV, Balcony/Terrace, Business Services, Breakfast, Child Friendly with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Surprise Original Townsite hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Surprise Original Townsite hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Surprise Original Townsite hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Surprise Original Townsite hotel?

Based on the information reported by the owner or manager, the Surprise Original Townsite hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Surprise Original Townsite hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Surprise Original Townsite hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $120
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