Una Vida | Hotel in Tulum

| 9.4 (297 Reviews) | 1 Bathroom

Hotel in Tulum City Center, Tulum

Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Una Vida offers 17 accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Pillowtop beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Av. La Selva entre Kohunlich y Xcaret, Tulum, 77780, Mexico

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Ocean View

Balcony/Terrace

Transportation/Shuttle

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Toilet paper

Rainfall showerhead

Free toiletries

Hair dryer

Soap

Towels

Shower

Shampoo

Bedroom

Ceiling fan

Pillow-top mattress

Premium bedding

Down comforter

Bed sheets

Air conditioning (climate-controlled)

Guidebooks/recommendations

Safe

Window screens

In-room massage

Iron/ironing board (on request)

Breakfast

Coffee/tea in common area(s)

1 bar

1 restaurant and 1 coffee shop/cafe

Free continental breakfast available daily 8:00 AM–11:00 AM

Free bottled water

Champagne service

Parking

Limited onsite parking (max 1 space per unit)

Beach shuttle (surcharge)

24-hour roundtrip airport shuttle (surcharge)

Airport shuttle on request

Free secured, uncovered self parking on site

Area shuttle (surcharge)

Accessibility

This property does not have elevators

Activities

Snorkeling

Scuba diving

Fishing

Private picnics

Full-service spa

Outdoor pool

General

Free newspapers in lobby

Front-desk safe

English

Spanish

Romance packages available

Mosquito nets

Designated smoking areas

Guest Services

Outdoor pool

Babysitting (surcharge)

Laundry facilities

Snack bar/deli

Daily housekeeping

Concierge services

Dry cleaning service

Front desk (limited hours)

Multilingual staff

Water sports equipment

Laundry facilities

Luggage storage

Tour/ticket assistance

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Pool sun loungers

Pool umbrellas

Terrace

Garden

Balcony or patio

Spa

Massages

Spa open daily

Policies

Check-in

Check-in start time: 3 pm; check-in end time: 11:00 pm contactless check-in available minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome.

Payment Policy

Airport shuttle fee: usd 130 per vehicle (one-way, maximum occupancy 5) pet fee: usd 50 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 44 lbs per pet) pets allowed for an extra charge of usd 50 per pet, per night restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Gareth

Jul 1, 2026 06:41:18 AM

Review Score: 10

Summary: Great hotel with added benefits of shared amenities from the Hotel Bardo and Hotel Milam. Staff we super friendly and helpful.

See All Reviews

Room Arrangement

Room Info	Facilities
Jungle Studio Room Size: 538 square feet m² 1 King Bed	General Pet-friendly room, Private bathroom, Square meters - 50, Ping - 15, Square feet - 538, Number of bedrooms - 1, Garden view, In-room playpen, Bed count minimum 1, Bed count maximum 1, Free cribs/infant beds
Luxury House Room Size: 3229 square feet m² 5 King Beds, Large Twin Beds and Double Sofa Bed	General Netflix, Full-sized refrigerator/freezer, Stovetop, In-room playpen, Blender, Extra bed count 1, Private pool, Separate dining area, Toaster oven, Kitchen, No rollaway/extra beds, Square feet - 3229, Espresso maker, Number of bedrooms - 3, Courtyard view, Ping - 90.75, Pet-friendly room, Bed count minimum 5, Digital TV service, Coffee/tea maker, Microwave, Highchair, Number of living rooms 1, Free cribs/infant beds, Streaming services, Cookware, dishware, and utensils, Private bathroom, Paper towels, Smart TV, Separate sitting area, Bed count maximum 5, Day bed, Oven, Square meters - 300
Premier Room Room Size: 377 square feet m² 1 King Bed	General Pet-friendly room, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Garden view, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 1
Tropical Room - Terrace Room Size: 377 square feet m² 1 King Bed	General Pet-friendly room, Private bathroom, Number of bedrooms - 1, Garden view, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 1
Luxury Quadruple Room Room Size: 700 square feet m² 2 King Bed and Double Sofa Bed	General Square feet - 700, Pet-friendly room, Number of bedrooms - 1, Coffee/tea maker, Stovetop, In-room playpen, Separate bedroom, Ping - 20, Separate dining area, Free cribs/infant beds, Square meters - 65, Toaster oven, Cookware, dishware, and utensils, Private bathroom, Kitchen, No rollaway/extra beds, Paper towels, Espresso maker, Garden view, Separate sitting area, Oven, Refrigerator, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Una Vida pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Una Vida?

Check-in time for Una Vida starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Una Vida have a swimming pool?

Yes, this Una Vida has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Una Vida?

Best-rates for the Una Vida starts from $158 per night with includes Air Conditioner, Parking, Pool, Designated Smoking Area, View, Ocean View, Balcony/Terrace, Transportation/Shuttle, Sports/Activities, Bedding/Linens, Wellness Facilities, Spa, Restaurant, Bar, Toiletries, Guest Services, Breakfast, Child Friendly, Internet, Laundry with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Una Vida a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Una Vida wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Una Vida has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Una Vida?

Based on the information reported by the owner or manager, the Una Vida indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Una Vida?

Based on the information reported by the owner or manager, details for the cancellation policy for the Una Vida are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $158