Tru By Hilton Albany Crossgates Mall | Hotel in Albany

8.6 (1001 Reviews) |  1 Bathroom
Westmere Hotel | Tru By Hilton Albany Crossgates Mall

Experience Comfort at Tru By Hilton Albany Crossgates Mall

Welcome to Tru By Hilton Albany Crossgates Mall, your ideal destination in Albany, New York. This pet-friendly hotel connects seamlessly to a bustling shopping center, providing you with exceptional convenience and comfort during your stay.

At this smoke-free accommodation, you can indulge in a variety of amenities designed to enhance your visit. Take a refreshing dip in the indoor pool or invigorate your day at the fitness center. Enjoy a complimentary buffet breakfast each morning, along with free WiFi throughout public areas, ensuring you stay connected and energized. Additional perks include free self-parking and a manager's reception that adds a warm touch to your experience.

For business travelers, you'll find a 24-hour business center ready to cater to your needs, alongside communal coffee/tea facilities and microwaves. Each of the 96 rooms is equipped with hair dryers, ironing boards, and premium bedding for ultimate relaxation. Unwind with smart televisions showcasing premium digital channels, while the modern bathrooms feature either bathtubs or showers for your convenience.

This Albany hotel is committed to providing seamless connectivity with both wired and wireless Internet access. If you're on a business trip, enjoy the advantage of phone services and free local calls (restrictions may apply). Housekeeping services are available upon request, ensuring your room remains comfortable throughout your stay.

Enhance your stay by exploring recreational options right here in the hotel; the indoor pool and fitness center await your presence. Please note that children under 18 must be accompanied by an adult in these areas for safety.

Your adventure doesn't end at the hotel—numerous recreational activities are available nearby, although some may incur additional fees. Whether you're visiting for leisure or business, Tru By Hilton Albany Crossgates Mall offers everything you need for an enjoyable and memorable stay.

Where to Stay in Albany: Discovering the Charm of Albany, New York

When considering where to stay in Albany, you'll find that this historic city is rich in culture and steeped in political significance, being the capital of New York State. Unique elements such as the stunning New York State Capitol building and the vibrant arts scene highlighted by the Albany Institute of History & Art make it a compelling destination. Additionally, you can explore its beautiful parks, including Washington Park, which hosts a variety of events throughout the year, providing visitors with an authentic glimpse into local life. Beyond its historical and cultural offerings, Albany's proximity to the Hudson River adds a layer of natural beauty to your visit.

Located conveniently near the Tru By Hilton Albany Crossgates Mall, you'll have easy access to a range of exciting activities. This pet-friendly hotel features an indoor pool and fitness center, perfect for unwinding after a day of exploring. Just steps away, indulge in shopping at the Crossgates Mall, one of the largest shopping destinations in the region, offering a variety of dining options, entertainment venues, and retail experiences. For those looking for outdoor adventure, nearby parks and scenic trails provide opportunities for hiking and enjoying the natural scenery of upstate New York. Plus, the complimentary breakfast and free WiFi at your hotel ensure that you start each day refreshed and connected as you plan your next adventure in Albany.

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1651 Western Avenue, Albany, 12203, USA

Amenities

Air Conditioner
Parking
Other
Pool
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Guest Services
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available early check-in subject to availability late check-in subject to availability minimum check-in age: 21
Check-out
Check-out before noon contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Pet fee: usd 75 per accommodation, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total pets pets allowed for an extra charge of usd 75 per accommodation, per stay service animals are welcome, and are exempt from fees welcoming dogs and cats only
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges onsite parties or group events are strictly prohibited safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton) this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Lucy
Jul 5, 2025 06:58:59 AM
Review Score:   10
Summary: Nice. Staff are nice too
See All Reviews

FAQ's

Is this Westmere hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Westmere hotel have a swimming pool?

Yes, this Westmere hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Westmere hotel?

Best-rates for the Westmere hotel starts from $162 per night with includes Fireplace/Heating, Air Conditioner, Wheelchair Accessible, Security/Safety, Business Services, Laundry, Pool, Balcony/Terrace, Accessibility, Guest Services, Internet, Breakfast, Parking, Other, Bedding/Linens, Wellness Facilities, Child Friendly, Barbecue/Outdoor Cooking, Kitchen with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Westmere hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Westmere hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Westmere hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Westmere hotel?

Based on the information reported by the owner or manager, the Westmere hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Westmere hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Westmere hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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