The Ritz-Carlton, Astana | Hotel in Astana

| 9.8 (59 Reviews) |  1 Bathroom
Nur-Sultan Hotel | The Ritz-Carlton, Astana

The Ritz-Carlton, Astana: A Luxurious Art Deco Retreat

Welcome to The Ritz-Carlton, Astana, an exquisite hotel that exemplifies the elegance and charm of Art Deco design. Your experience here is marked by exceptional amenities, including two fine dining restaurants, a full-service spa, and an inviting indoor pool. Enjoy complimentary WiFi in public areas and take advantage of free self-parking for your convenience.

Your comfort is prioritized at this Astana gem, where you can unwind in the health club, enjoy a drink at the bar/lounge, or relax in the sauna. Housekeeping services are available upon request to ensure your stay meets all your expectations.

The Ritz-Carlton, Astana features 157 elegant accommodations, accessible through exterior corridors. Each room includes amenities such as iPod docking stations and minibars, allowing you to tailor your experience. Catch your favorite shows on LED televisions equipped with pay movies and Netflix, while bathrooms offer luxurious shower/tub combinations, plush bathrobes, slippers, and designer toiletries.

Stay connected during your visit with complimentary wired and wireless Internet access. For those traveling for work, enjoy business-friendly facilities including desks, complimentary newspapers, and telephones with free local calls (restrictions may apply). Your safety is assured with in-room safes and you'll find complimentary bottled water awaiting you. Need fresh towels or bed linens? Simply make a request. Indulge in the nightly turndown service and benefit from daily housekeeping for a truly relaxed stay.

Experience the best of recreation at The Ritz-Carlton, Astana with its well-appointed indoor pool, state-of-the-art health club, and soothing sauna. This dazzling hotel is ready to provide you with an unforgettable escape in the heart of Astana.

Where to Stay in Astana: Discover the Allure of Kazakhstan's Capital

When considering where to stay in Astana, you'll find a city that seamlessly blends modern architecture with rich cultural experiences. As the capital of Kazakhstan, Astana is known for its futuristic skyline, highlighted by the iconic Bayterek Tower and the stunning Khan Shatyr Entertainment Center, which boasts the world's tallest tent structure. The city's unique design reflects both its history and aspirations, making it a fascinating destination for travelers who appreciate innovation and culture.

For those seeking luxurious accommodations, The Ritz-Carlton, Astana serves as an exceptional base. This smoke-free hotel features two exquisite restaurants and a full-service spa, perfect for relaxation after a day of exploration. Located near notable attractions such as the Palace of Peace and Reconciliation and the National Museum of Kazakhstan, you can immerse yourself in the local culture effortlessly. Enjoy amenities including an indoor pool, health club, and sauna or unwind in your elegantly designed room with iPod docking stations and LED televisions. Whether you're looking to delve into the city's vibrant art scene or enjoy the tranquil beauty of nearby parks, your stay at The Ritz-Carlton ensures you experience the best of what Astana has to offer.

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16 Dostyk Street, Astana, 010016, Kazakhstan

Amenities

Air Conditioner
Parking
Other
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3 pm; check-in end time: 5:30 am early check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are available for kzt 20000.0 per night. free cribs (infant beds)!
Payment Policy
Fee for full breakfast: approximately kzt 24000 for adults and kzt 12000 for children airport shuttle fee: kzt 30000 per vehicle (one-way) pet fee: kzt 50000 (varies based on length of stay) rollaway bed fee: kzt 20000.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 22 lbs per pet) food and water bowls are available pets allowed for an extra charge of kzt 50000 (varies based on length of stay) welcoming dogs and cats only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

Reviews

Jun 7, 2025 08:13:56 AM
Review Score:   10
Summary: Everything was just perfect, room is so comfortable and clean, service and food are amazing, staff is super friendly and professional.
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FAQ's

Is this The Ritz-Carlton, Astana pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Ritz-Carlton, Astana?

Check-in time for The Ritz-Carlton, Astana starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Ritz-Carlton, Astana have a swimming pool?

Yes, this The Ritz-Carlton, Astana has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Ritz-Carlton, Astana?

Best-rates for the The Ritz-Carlton, Astana starts from $208 per night with includes Other, Accessibility, Wellness Facilities, Internet, Security/Safety, Bedding/Linens, Restaurant, Bar, Toiletries, Child Friendly, Air Conditioner, Pool, Wheelchair Accessible, Business Services, Spa, Guest Services, Kitchen, Laundry, Parking, TV, Balcony/Terrace, Entertainment, Breakfast, Hot Tub with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is The Ritz-Carlton, Astana a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Ritz-Carlton, Astana wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Ritz-Carlton, Astana is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Ritz-Carlton, Astana?

Based on the information reported by the owner or manager, the The Ritz-Carlton, Astana indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Ritz-Carlton, Astana?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Ritz-Carlton, Astana are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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