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The Portman Ritz-Carlton, Shanghai | Hotel in Shanghai

| 9.0 (720 Reviews) |  1 Bathroom
Jing'an Hotel | The Portman Ritz-Carlton, Shanghai

The Portman Ritz-Carlton, Shanghai: Your Luxury Retreat in the Heart of Shanghai

When you choose The Portman Ritz-Carlton, Shanghai, you are opting for a luxurious experience right next to the convention center and just a short stroll from the iconic Jing'an Temple. This smoke-free establishment boasts both an indoor and outdoor pool, alongside an exquisite restaurant that ensures your dining needs are met.

At The Portman Ritz-Carlton, Shanghai, you'll find a comprehensive array of amenities at your disposal. The hotel features a well-equipped fitness center, a sophisticated bar/lounge, and a refreshing sauna, catering to both relaxation and recreation. Housekeeping services are available upon request to tailor your stay to your preferences.

Your accommodation is designed to provide comfort and style, with 593 uniquely furnished rooms featuring minibars and safes. Enjoy restful nights on premium pillowtop beds, complemented by a personalized pillow menu to ensure maximum comfort. Business travelers will appreciate the convenient desks, desk chairs, and phones available in each room. Luxurious bathrooms come equipped with separate bathtubs and showers, along with plush bathrobes, slippers, and hair dryers. You'll also enjoy complimentary bottled water and blackout curtains for a peaceful night's sleep. Additional services include cribs (complimentary) and rollaway beds (available for a surcharge), as well as nightly turndown service and daily housekeeping.

For relaxation, indulge in the indoor pool, outdoor pool, or unwind in the inviting hot tub. The extensive recreational facilities also encompass a sauna and a fitness center for those looking to maintain their workout routine while traveling.

Please note that children under 18 years of age must be accompanied by an adult when using the swimming pool, fitness facility, or hot tub. The fitness center and hot tub are restricted for guests under 18 years old without parental supervision.

A variety of recreational activities await you either on-site or nearby, although fees may apply. Discover all that Shanghai has to offer while enjoying the unparalleled service at The Portman Ritz-Carlton, Shanghai.

Where to Stay in Shanghai: Experience the Vibrancy of Shanghai

When considering where to stay in Shanghai, you’ll find a city that seamlessly blends modernity with tradition. Known for its iconic skyline, with the futuristic Oriental Pearl Tower and historic Yu Garden, Shanghai is a melting pot of cultures. The city's rich history can be felt in the heritage sites scattered throughout, while its bustling streets embody a spirit of innovation and creativity. From world-class dining to thriving art scenes, Shanghai offers visitors an experience like no other, making it a top destination for travelers.

Located near the heart of this vibrant metropolis, The Portman Ritz-Carlton, Shanghai provides an ideal base for exploring nearby attractions. Just a short walk away is the stunning Jing'an Temple, an oasis of tranquility amidst the urban hustle. After a day of sightseeing, you can unwind at the hotel’s luxurious indoor and outdoor pools, or indulge in a gourmet meal at their on-site restaurant. With its proximity to the Shanghai Convention & Exhibition Center, the property caters perfectly to business and leisure travelers alike. Whether you're here for business or pleasure, The Portman Ritz-Carlton promises a lavish retreat complemented by the best of Shanghai's offerings right at your doorstep.

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Shanghai Centre, Shanghai, 200040, China

Amenities

Air Conditioner
Parking
Pool
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Hot Tub
Kitchen
Laundry

Facility Overview

Bathrooms
  • Towels
  • Hair dryer
  • Bathrobes
  • Separate bathtub and shower
Bedroom
  • Pillow-top mattress
  • Blackout drapes/curtains
  • Pillow menu
  • Heating (climate-controlled)
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Bed sheets
  • Air conditioning (climate-controlled)
  • Turndown service
  • Iron/ironing board (on request)
  • Phone
  • Desk
  • Slippers
  • Connecting rooms available
  • Water-efficient showers only
  • Recycling
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Energy-saving switches
  • Safe
Breakfast
  • 1 restaurant and 1 coffee shop/cafe
  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: CNY 288 for adults and CNY 144 for children
  • 1 bar
  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
Parking
  • Limited onsite parking
  • Self parking on site (CNY 120 per night)
  • 24-hour roundtrip train station shuttle (surcharge)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Electric car charging station on site
  • Train station shuttle on request
Accessibility
  • Wheelchair-accessible parking
  • This property does not have elevators
  • Well-lit path to entrance
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel
  • Portable bathtub seat
  • Transfer shower
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible business center
Activities
  • Health/beauty spa
  • Fitness center
  • Lifeguards on site
  • Outdoor pool
  • Sauna
  • Shopping
  • Indoor pool
  • Steam room
  • Fitness classes
  • Shopping mall
  • Hot tub
Entertainment
  • Cable/satellite channels
General
  • Meeting rooms - 11
  • Business center
  • Computer station
  • Conference center (60665 square feet of space)
  • Grocery/convenience store
  • Banquet hall
  • Front-desk safe
  • Free newspapers in lobby
  • Ballroom
  • Lockers available
  • ATM/banking services
  • English
  • Chinese (Mandarin)
  • Vegetarian dining options
  • Vegan dining options
  • Smoke-free property
  • Double-glazed windows
  • No plastic coffee stirrers
  • Comprehensive recycling policy
Guest Services
  • Grocery/convenience store
  • Outdoor pool
  • Free cribs/infant beds
  • Baby bath
  • Children's toys
  • Indoor pool
  • Rollaway/extra beds (surcharge)
  • Laundry facilities
  • Turndown service
  • Tour/ticket assistance
  • Porter/bellhop
  • Multilingual staff
  • Luggage storage
  • Concierge services
  • Dry cleaning service
  • Daily housekeeping
  • Change of bedsheets (on request)
  • Wedding services
  • Laundry facilities
  • 24-hour front desk
Outdoors
  • Lifeguards on site
  • Garden

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: midnight minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon express check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! one child 6 years old or younger stays free when using existing bedding. rollaway/extra beds are available for cny 408.1 per night. free cribs (infant beds)!
Payment Policy
Fee for full breakfast: approximately cny 288 for adults and cny 144 for children self parking fee: cny 120 per night late check-out is available for a fee (subject to availability) rollaway bed fee: cny 408.1 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a deadbolt lock special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

Reviews

Minghui
Jul 14, 2025 10:05:01 AM
Review Score:   8
Summary: Nice grand hotel, even it’s a bit dated, but very well maintained. Rooms are good size in this location, but the view from our rooms are not great. Breakfast is good, not outstanding though. Staffs are ok, only if you ask something, they will talk to you.
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Room Arrangement

Room Info Facilities
Club Premier Suite - King
Room Size: 845 square feet m2
1 King Bed
Club Premier Suite - King

General

Number of living rooms 0, Number of bedrooms - 0, Square feet - 845, Ping - 23.89, Coffee/tea maker, Separate bedroom, Square meters - 79, Satellite TV service, Extra bed count 1, LCD TV, Number of bathrooms - 1, Private bathroom, Separate sitting area, Club level room, Bed count minimum 1, Bed count maximum 1, City view
Club Skyline View - King
Room Size: 409 square feet m2
1 King Bed
Club Skyline View - King

General

Number of living rooms 0, Number of bedrooms - 0, Square meters - 38, Satellite TV service, Extra bed count 1, LCD TV, Number of bathrooms - 1, Ping - 11.49, Private bathroom, Square feet - 409, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Skyline View - Twin
Room Size: 409 square feet m2
2 Twin Beds
Deluxe Skyline View - Twin

General

Number of living rooms 0, Number of bedrooms - 0, Ping - 11, Square meters - 38, Satellite TV service, Extra bed count 1, LCD TV, Number of bathrooms - 1, Private bathroom, Square feet - 409, Bed count minimum 2, City view, Bed count maximum 2
Two Bedroom Penthouse Suite
Room Size: 1928 square feet m2
Two Bedroom Penthouse Suite

General

Square feet - 1928, Number of living rooms 0, Private bathroom, Number of bedrooms - 1, Coffee/tea maker, Separate sitting area, Square meters - 179, Number of bathrooms - 2, City view, Ping - 54
Club Skyline View - Twin
Room Size: 409 square feet m2
2 Twin Beds
Club Skyline View - Twin

General

Number of living rooms 0, Number of bedrooms - 0, Coffee/tea maker, Square meters - 38, Satellite TV service, Extra bed count 1, LCD TV, Number of bathrooms - 1, Ping - 11.49, Private bathroom, Square feet - 409, Club level room, Bed count minimum 2, City view, Bed count maximum 2
Club Business Studio - Twin
Room Size: 516 square feet m2
2 Twin Beds
Club Business Studio - Twin

General

Number of living rooms 0, Number of bedrooms - 0, Square feet - 516, Coffee/tea maker, Square meters - 48, Satellite TV service, Extra bed count 1, LCD TV, Number of bathrooms - 1, Private bathroom, Separate sitting area, Club level room, Ping - 14.50, Bed count minimum 2, City view, Bed count maximum 2
Club Deluxe City View - Twin
Room Size: 409 square feet m2
2 Twin Beds
Club Deluxe City View - Twin

General

Number of living rooms 0, Number of bedrooms - 0, Coffee/tea maker, Ping - 11, Square meters - 38, Satellite TV service, Extra bed count 1, LCD TV, Number of bathrooms - 1, Private bathroom, Square feet - 409, Club level room, Bed count minimum 2, City view, Bed count maximum 2
Club Deluxe City View - King
Room Size: 409 square feet m2
1 King Bed
Club Deluxe City View - King

General

Number of living rooms 0, Number of bedrooms - 0, Square meters - 38, Satellite TV service, Extra bed count 1, LCD TV, Number of bathrooms - 1, Ping - 11.49, Private bathroom, Square feet - 409, Club level room, Bed count minimum 1, Bed count maximum 1, City view
Premier Suite - Twin
Room Size: 845 square feet m2
2 Twin Beds
Premier Suite - Twin

General

Number of living rooms 0, Square feet - 845, Number of bedrooms - 1, Coffee/tea maker, Ping - 24, Square meters - 79, Satellite TV service, Extra bed count 1, LCD TV, Number of bathrooms - 1, Private bathroom, Separate sitting area, Bed count minimum 2, City view, Bed count maximum 2
One Bedroom Penthouse Suite
Room Size: 1163 square feet m2
One Bedroom Penthouse Suite

General

Square feet - 1163, Number of living rooms 0, Private bathroom, Square meters - 108, Number of bedrooms - 1, Coffee/tea maker, Ping - 33, Separate sitting area, City view, Number of bathrooms - 1
Deluxe - Twin
Room Size: 409 square feet m2
2 Twin Beds
Deluxe - Twin

General

Number of living rooms 0, Number of bedrooms - 0, Square meters - 38, Satellite TV service, Extra bed count 1, LCD TV, Number of bathrooms - 1, Ping - 11.49, Private bathroom, Square feet - 409, Bed count minimum 2, City view, Bed count maximum 2
Deluxe City View - Twin
Room Size: 409 square feet m2
2 Twin Beds
Deluxe City View - Twin

General

Number of living rooms 0, Number of bedrooms - 0, Ping - 11, Square meters - 38, Satellite TV service, Extra bed count 1, LCD TV, Number of bathrooms - 1, Private bathroom, Square feet - 409, Bed count minimum 2, City view, Bed count maximum 2
Premier Suite - King
Room Size: 845 square feet m2
1 King Bed
Premier Suite - King

General

Number of living rooms 0, Square feet - 845, Number of bedrooms - 1, Coffee/tea maker, Ping - 23.75, Separate bedroom, Square meters - 79, Satellite TV service, Extra bed count 1, LCD TV, Number of bathrooms - 1, Private bathroom, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view
Deluxe City View - King
Room Size: 409 square feet m2
1 King Bed
Deluxe City View - King

General

Number of living rooms 0, Number of bedrooms - 0, Square meters - 38, Satellite TV service, Extra bed count 1, LCD TV, Number of bathrooms - 1, Ping - 11.49, Private bathroom, Square feet - 409, Bed count minimum 1, Bed count maximum 1, City view
Club Business Studio - King
Room Size: 517 square feet m2
1 King Bed
Club Business Studio - King

General

Number of living rooms 0, Square feet - 517, Number of bedrooms - 0, Coffee/tea maker, Square meters - 48, Satellite TV service, Extra bed count 1, LCD TV, Number of bathrooms - 1, Private bathroom, Separate sitting area, Club level room, Ping - 14.53, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Skyline View - King
Room Size: 409 square feet m2
1 King Bed
Deluxe Skyline View - King

General

Number of living rooms 0, Number of bedrooms - 0, Ping - 12, Square meters - 38, Satellite TV service, Extra bed count 1, LCD TV, Number of bathrooms - 1, Private bathroom, Square feet - 409, Bed count minimum 1, Bed count maximum 1, City view
Deluxe - King
Room Size: 409 square feet m2
1 King Bed
Deluxe - King

General

Number of living rooms 0, Number of bedrooms - 0, Toilet grab bar height (centimeters) - 90, Lever door handles, Square meters - 38, Grab bar - near toilet, Satellite TV service, Wheelchair accessible, Extra bed count 1, LCD TV, Number of bathrooms - 1, Lowered peephole/view port in door, Ping - 11.49, Private bathroom, Square feet - 409, Toilet grab bar height (inches) - 35, Bed count minimum 1, Bed count maximum 1, City view

FAQ's

Is this The Portman Ritz-Carlton, Shanghai pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The Portman Ritz-Carlton, Shanghai have a swimming pool?

Yes, this The Portman Ritz-Carlton, Shanghai has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Portman Ritz-Carlton, Shanghai?

Best-rates for the The Portman Ritz-Carlton, Shanghai starts from $180 per night with includes Wellness Facilities, Breakfast, Hot Tub, Security/Safety, Bar, Kitchen, Restaurant, Air Conditioner, Parking, Accessibility, Business Services, Bedding/Linens, Spa, Child Friendly, Balcony/Terrace, Sports/Activities, Guest Services, Laundry, Pool with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is The Portman Ritz-Carlton, Shanghai a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Portman Ritz-Carlton, Shanghai wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Portman Ritz-Carlton, Shanghai has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Portman Ritz-Carlton, Shanghai?

Based on the information reported by the owner or manager, the The Portman Ritz-Carlton, Shanghai indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Portman Ritz-Carlton, Shanghai?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Portman Ritz-Carlton, Shanghai are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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