The Pontchartrain Hotel | Hotel in New Orleans

| 9.0 (1001 Reviews) |  1 Bathroom
Lower Garden District Hotel | The Pontchartrain Hotel

Experience The Pontchartrain Hotel in the Heart of New Orleans

Welcome to The Pontchartrain Hotel, a premier lodging choice for visitors seeking comfort and convenience in New Orleans, Louisiana. Nestled adjacent to a rail and subway station, this smoke-free hotel boasts an array of modern amenities and exceptional dining options.

Your stay at this vibrant hotel includes access to three diverse restaurants, two lively bars and lounges, as well as a cozy coffee shop/café. Stay connected with complimentary WiFi available in public areas, and enjoy the convenience of valet parking, a fully-equipped business center, and a meeting room right on the premises.

The Pontchartrain Hotel features 106 thoughtfully designed accommodations, each equipped with minibars and safes to ensure your belongings are secure. Revel in the luxury of complimentary wireless Internet access throughout the hotel, making it easy to share your adventures in New Orleans.

Each bathroom is stocked with plush bathrobes, complimentary toiletries, and hair dryers for your convenience. For those traveling for work, you'll find business-friendly amenities including desks and phones, along with the perk of free local calls (some restrictions may apply). Additionally, rooms are provided with complimentary bottled water and coffee/tea makers to enhance your stay. To top it off, you'll enjoy nightly turndown service and daily housekeeping to keep your space fresh and welcoming.

Where to Stay in New Orleans: Explore the Charm of the Crescent City

When it comes to choosing where to stay in New Orleans, you'll discover a city bursting with vibrant culture, rich history, and an unparalleled culinary scene. Known for its soulful jazz music, lively festivals, and iconic architecture, New Orleans captivates visitors with its unique blend of French, Spanish, and Creole influences. From the historic streets of the French Quarter to the elegant gardens of City Park, each corner offers an adventure waiting to unfold. The city's warmth is matched only by its deep-rooted traditions, making it a destination that resonates with visitors long after they leave.

Located in the heart of New Orleans, The Pontchartrain Hotel is your perfect base for exploring nearby attractions. Just a short stroll from the vibrant energy of the French Quarter and the prestigious Garden District, you can immerse yourself in local art, music, and gastronomy at every turn. Enjoy fine dining at one of the hotel’s three on-site restaurants or unwind with a drink at the bar after a day of adventure. With the convenience of being near a rail/subway station, you're also just minutes away from must-see sites like the Mississippi Riverfront and the historic St. Louis Cathedral. After a day filled with exploration, retreat to this smoke-free oasis where modern comforts meet traditional Southern hospitality.

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2031 St. Charles Avenue, New Orleans, 70130, USA

Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: anytime early check-in subject to availability minimum check-in age: 21
Check-out
A late check-out fee will be charged check-out before 11:00 am late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Valet parking fee: usd 55.69 per day (in/out privileges) pet fee: usd 75 per pet, per stay service animals are exempt from fees late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 50 lbs per pet) pets allowed for an extra charge of usd 75 per pet, per stay service animals are welcome, and are exempt from fees welcoming dogs only
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Adam
Sep 13, 2025 01:38:22 AM
Review Score:   10
Summary: I've been to New Orleans a few different times, and this was by far the best hotel I've stayed in so far. The rooms were very clean and comfortable, quiet, relaxing atmosphere, and the on-site bars and food service were all amazing. I'll definitely be staying here again on my next trip to New Orleans.
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FAQ's

Is this The Pontchartrain Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The Pontchartrain Hotel have a swimming pool?

No, this The Pontchartrain Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Pontchartrain Hotel?

Best-rates for the The Pontchartrain Hotel starts from $165 per night with includes Security/Safety, Business Services, Bar, Laundry, Restaurant, Bedding/Linens, Wellness Facilities, Internet, Kitchen, Air Conditioner, Wheelchair Accessible, Toiletries, Guest Services, Child Friendly, Parking, TV, Accessibility with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is The Pontchartrain Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Pontchartrain Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Pontchartrain Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Pontchartrain Hotel?

Based on the information reported by the owner or manager, the The Pontchartrain Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Pontchartrain Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Pontchartrain Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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