The Hotel Chester | Hotel in Chester

| 9.6 (214 Reviews) |   Pet Friendly  1 Bathroom
Chester Hotel | The Hotel Chester

Hotel in Chester

Along with concierge services, this smoke-free hotel has a 24-hour front desk and express check-out. WiFi in public areas is free. Other amenities include a lobby fireplace.
The Hotel Chester offers 16 accommodations with minibars and designer toiletries. Beds feature Select Comfort mattresses. Accommodations at this 5-star hotel have kitchenettes with stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch Smart televisions come with digital channels. Additionally, rooms include irons/ironing boards and portable fans. A nightly turndown service is provided and housekeeping is offered daily.

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19 Newgate St, Chester, CH1 1DE, United Kingdom

Amenities

Pet FriendlyPet Friendly
TVTV
Security/SafetySecurity/Safety
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
Fireplace/HeatingFireplace/Heating
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • SoapSoap
  • Hair dryerHair dryer
  • Toilet paperToilet paper
  • TowelsTowels
  • ShampooShampoo
  • Designer toiletriesDesigner toiletries
BedroomBedroom
  • Select Comfort bedSelect Comfort bed
  • Portable fanPortable fan
  • HeatingHeating
  • Bed sheetsBed sheets
  • Local mapsLocal maps
  • Iron/ironing boardIron/ironing board
  • Turndown serviceTurndown service
  • Guidebooks/recommendationsGuidebooks/recommendations
BreakfastBreakfast
  • KitchenetteKitchenette
  • Electric kettleElectric kettle
  • MinibarMinibar
  • ToasterToaster
  • Mini-fridgeMini-fridge
  • MicrowaveMicrowave
  • StovetopStovetop
  • Cookware/dishes/utensilsCookware/dishes/utensils
  • Champagne serviceChampagne service
ParkingParking
  • No onsite parking availableNo onsite parking available
AccessibilityAccessibility
  • This property does not have elevatorsThis property does not have elevators
EntertainmentEntertainment
  • Digital channelsDigital channels
  • 32-inch Smart TV32-inch Smart TV
GeneralGeneral
  • ItalianItalian
  • EnglishEnglish
  • SpanishSpanish
  • WelshWelsh
  • Fireplace in lobbyFireplace in lobby
  • Smoke-free propertySmoke-free property
  • Romance packages availableRomance packages available
Guest ServicesGuest Services
  • MicrowaveMicrowave
  • Mini-fridgeMini-fridge
  • KitchenetteKitchenette
  • 24-hour front desk24-hour front desk
  • Luggage storageLuggage storage
  • Concierge servicesConcierge services
  • Turndown serviceTurndown service
  • Daily housekeepingDaily housekeeping
InternetInternet
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi

Policies

Check-in
Check-in
Check-in start time: 3:00 pm; check-in end time: 11:30 pm late check-in subject to availability minimum check-in age: 18
Check-out
Check-out
Check-out before 11:00 am contactless check-out available express check-out available late check-out fee: gbp 30
Child Policy
Child Policy
Children are welcome.
Payment Policy
Payment Policy
Pet deposit: gbp 1 per stay pet fee: gbp 30 per pet, per stay service animals are exempt from fees late check-out fee: gbp 30 the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
1 total (up to 22 lbs per pet) food and water bowls are available pets allowed for an extra charge of gbp 30 per pet, per stay, plus a deposit of gbp 1 per stay pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a debit card may be required at check-in for incidental charges property registration number 00000000 safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted

Reviews

Caroline
Oct 9, 2025 11:13:44 PM
Review Score:   8
Summary: Firstly the good things: the common areas & my suite (the Secret Garden) were in many ways very impressive in terms of design & everything was beautifully clean. On the downside the suite wasn’t quite as practical/efficient as I’d have hoped. Eg the fridge was just a minibar so v small; the bathroom basin was tiny, the mirror above it with built in light didn’t work & flashed all the time; the wet room arrangement was impractical as the water flooded the area between the shower area & the towel rail. So still a good experience staying here & if design’s your thing then absolutely terrific, but not quite right for me.
See All Reviews

Room Arrangement

Room InfoFacilities
Flamingo
Room Size: 430 square feet m2
1 King Bed
Flamingo

General

Number of bedrooms - 1, Ping - 12, Square feet - 430, Number of living rooms 1, Number of bathrooms - 1, Square meters - 40, Private bathroom, Deep soaking bathtub, Separate bathtub and shower, No rollaway/extra beds, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1, City view
Money Penny
Room Size: 430 square feet m2
1 King Bed
Money Penny

General

Number of bedrooms - 1, Shower only, Ping - 12, Square feet - 430, Number of living rooms 1, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 40, Private bathroom, No rollaway/extra beds, Bed count minimum 1, Bed count maximum 1, City view
Secret Garden
Room Size: 430 square feet m2
1 King Bed
Secret Garden

General

Number of bedrooms - 1, Shower only, Ping - 12, Sofa bed, Extra bed count 1, Square feet - 430, Number of living rooms 1, Free cribs/infant beds, Square meters - 40, Private bathroom, No rollaway/extra beds, Bed count minimum 1, Bed count maximum 1, City view
Elegance
Room Size: 430 square feet m2
1 King Bed
Elegance

General

Number of bedrooms - 1, Ping - 12, Square feet - 430, Number of living rooms 1, Free cribs/infant beds, Square meters - 40, Private bathroom, Deep soaking bathtub, Separate bathtub and shower, No rollaway/extra beds, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
The Tree House
Room Size: 624 square feet m2
3 King Beds and King Sofa Bed
The Tree House

General

Square feet - 624, Number of bedrooms - 2, Square meters - 58, Towels provided, Number of living rooms 1, Air conditioning, Separate dining area, Private bathroom, Location - ground floor, Deep soaking bathtub, Separate bathtub and shower, No rollaway/extra beds, No cribs (infant beds), Ping - 18, Rainfall showerhead, Bed count maximum 3, City view, Bed count minimum 3
Standard Studio
Room Size: m2
1 King Bed
Standard Studio

General

Private bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Shower only, Laptop-friendly workspace, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
Emerald
Room Size: 236 square feet m2
1 King Bed
Emerald

General

Square feet - 236, Private bathroom, No rollaway/extra beds, Kitchenette, No cribs (infant beds), Number of bedrooms - 1, Ping - 7, Shower only, Bed count minimum 1, Bed count maximum 1, Square meters - 22, City view
Bouquet
Room Size: 236 square feet m2
1 King Bed
Bouquet

General

Square feet - 236, Private bathroom, No rollaway/extra beds, Kitchenette, No cribs (infant beds), Number of bedrooms - 1, Ping - 7, Shower only, Bed count minimum 1, Bed count maximum 1, Square meters - 22, City view
1762
Room Size: 387 square feet m2
2 King Beds
1762

General

Fireplace, Number of bedrooms - 2, Yard, Ping - 11, Shower only, Laptop-friendly workspace, Square meters - 36, Towels provided, Square feet - 387, Separate dining area, Private bathroom, Location - ground floor, No rollaway/extra beds, No cribs (infant beds), Wardrobe or closet, Separate sitting area, Bed count minimum 2, City view, Bed count maximum 2
Standard Studio, 1 King Bed
Room Size: m2
1 King Bed
Standard Studio, 1 King Bed

General

Private bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Wardrobe or closet, Shower only, Laptop-friendly workspace, Bed count minimum 1, Bed count maximum 1, City view
Standard Studio
Room Size: m2
1 King Bed
Standard Studio

General

Number of living rooms 0, Number of bedrooms - 0, Shower only, Laptop-friendly workspace, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, Desk, No cribs (infant beds), Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, City view
Ralph
Room Size: 430 square feet m2
1 King Bed
Ralph

General

Number of bedrooms - 1, Shower only, Ping - 12, Sofa bed, Extra bed count 1, Square feet - 430, Number of living rooms 1, Free cribs/infant beds, Square meters - 40, Private bathroom, No rollaway/extra beds, Bed count minimum 1, Bed count maximum 1, City view
Standard Studio, 1 King Bed
Room Size: m2
1 King Bed
Standard Studio, 1 King Bed

General

Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Wardrobe or closet, Shower only, Laptop-friendly workspace, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1
Knightsbridge
Room Size: 236 square feet m2
1 King Bed
Knightsbridge

General

Square feet - 236, Private bathroom, No rollaway/extra beds, Kitchenette, No cribs (infant beds), Number of bedrooms - 1, Ping - 7, Shower only, Bed count minimum 1, Bed count maximum 1, Square meters - 22, City view
Zoo
Room Size: 430 square feet m2
2 King Bed and Double Sofa Bed
Zoo

General

Number of bedrooms - 1, Shower only, Ping - 12, Sofa bed, Extra bed count 1, Square feet - 430, Number of living rooms 1, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 40, Private bathroom, No rollaway/extra beds, Bed count minimum 2, City view, Bed count maximum 2
Safari
Room Size: 430 square feet m2
1 King Bed
Safari

General

Number of living rooms 0, Number of bedrooms - 0, Ping - 12, Square feet - 430, Number of bathrooms - 1, Free cribs/infant beds, Jetted bathtub, Square meters - 40, Private bathroom, Separate bathtub and shower, No rollaway/extra beds, Bed count minimum 1, Bed count maximum 1, City view

FAQ's

Is this The Hotel Chester pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The Hotel Chester have a swimming pool?

No, this The Hotel Chester does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Hotel Chester?

Best-rates for the The Hotel Chester starts from $159 per night with includes Bedding/Linens, Wellness Facilities, Fireplace/Heating, Bar, Toiletries, Guest Services, Child Friendly, Internet, Pet Friendly, TV, Security/Safety, Kitchen, Laundry with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is The Hotel Chester a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Hotel Chester wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Hotel Chester has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Hotel Chester?

Based on the information reported by the owner or manager, the The Hotel Chester indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Hotel Chester?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Hotel Chester are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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