SureStay Hotel by Best Western North Vancouver Capilano | Hotel in North Vancouver

| 7.7 (745 Reviews) |  2 Bathrooms  28 Guests
Pemberton Heights Hotel | SureStay Hotel by Best Western North Vancouver Capilano

Hotel in Pemberton Heights, North Vancouver

Featuring a heated outdoor pool (Seasonal) and on-site restaurant, SureStay Hotel by Best Western North Vancouver Capilano is located at the foot of Grouse Mountain. Free WiFi is offered in all rooms. Vancouver city center is 4.3 mi away. A 32" flat-screen TV is offered in rooms at SureStay Hotel by Best Western North Vancouver Capilano. A work desk, ironing facilities and an in-room tea and coffee maker are included. All rooms have mini fridges. Our one bedroom suites also include microwave and two-burner hotplate for light cooking. De Dutch Pannekoek House is open on-site, serving a blend of Dutch and local breakfast meals. Lunch is also available. The Capilano Suspension Bridge is 1.2 mi away. The Vancouver Aquarium at Stanley Park is 12 minutes' drive from SureStay Hotel by Best Western North Vancouver Capilano.

SureStay Hotel by Best Western North Vancouver Capilano is located in North Vancouver.

This 70 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Guest Services, Child Friendly, Internet, and several others. This is a 3 star rated property and has over 745 reviews with the average score of 7.7 . Coming to North Vancouver and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 70 Bedrooms Hotel if you want to learn more about this Hotala place in North Vancouver. These details are authentic, as they are provided by our partner, booking.com.

This SureStay Hotel by Best Western North Vancouver Capilano in North Vancouver is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “SureStay Hotel by Best Western North Vancouver Capilano”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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1634 Capilano Rd, North Vancouver, V7P 3B4, Canada

Amenities

Air Conditioner
Parking
Designated Smoking Area
Security/Safety
Sports/Activities
Fireplace/Heating
Restaurant
Guest Services
Child Friendly
Internet

Facility Overview

Breakfast
  • Restaurant
Parking
  • Parking on site
  • Private Parking
  • Parking
  • Free parking
Activities
  • Golf course (within 2 miles)
General
  • Air conditioning
  • Smoke-free property
  • Designated smoking area
  • Family rooms
  • Heating
  • Non-smoking rooms
Guest Services
  • Express check-in/out
  • 24-hour front desk
  • Fax/Photocopying
Internet
  • Wifi
  • Internet
  • Free Wifi
Security/Safety
  • Fire extinguishers
  • Smoke alarms
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Physical distancing in dining areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed

Policies

Check-in
The minimum age for check-in is 21
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are not allowed
Payment will be taken directly by the property. in some cases, prior to arrival, the property may pre-authorize the credit card to confirm that it is valid. this can appear as a temporary reduction in the card's balance, but it is not the actual charge. for further details, contact the credit card provider, third party credit cards are not accepted. guest must present their own credit card along with photo identification at check-in, one parking spot per room reserved.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.77
Location:
8.33
Staff:
8.57
Facilities:
7.51
Comfort:
8.03
Cleanliness:
8.08
Carlyle
Nov 5, 2025 08:00:00 AM
Review Score:   8
Australia
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Double Room - Non-Smoking
Room Type: Quad
Room Size: 21 m2
2 Full bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

Bathroom

Hairdryer

General

Ironing facilities

Media & Technology

Cable channels

Services

Wake-up service
Queen Room with Two Queen Beds
Room Type: Quad
Room Size: 22 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

Bathroom

Hairdryer

General

Ironing facilities

Media & Technology

Cable channels

Services

Wake-up service
Double Room with Two Double Beds
Room Type: Quad
Room Size: 21 m2
2 Full bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

Bathroom

Hairdryer

General

Ironing facilities

Media & Technology

Cable channels

Services

Wake-up service
One-Bedroom Suite
Room Type: Family
Room Size: 35 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

Bathroom

Hairdryer

General

Ironing facilities

Kitchen

Kitchen

Media & Technology

Cable channels

Services

Wake-up service
King Room - Non-Smoking
Room Type: Double
Room Size: 16 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

Bathroom

Hairdryer

General

Ironing facilities

Media & Technology

Cable channels

Services

Wake-up service
Queen Room
Room Type: Double
Room Size: 14 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

Bathroom

Hairdryer

General

Ironing facilities

Media & Technology

Cable channels

Services

Wake-up service
Twin Suite with Sofa Bed
Room Type: Double
Room Size: 31 m2
2 Twin bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

Bathroom

Hairdryer

General

Ironing facilities

Media & Technology

Cable channels

Services

Wake-up service
Queen Suite with Sofa Bed - Non-Smoking
Room Type: Double
1 Sofa bed Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Hairdryer

General

Ironing facilities

Media & Technology

Cable channels

Services

Wake-up service
King Suite with Sofa Bed and Kitchenette - Non-Smoking
Room Type: Double
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

Bathroom

Hairdryer

General

Ironing facilities

Media & Technology

Cable channels

Services

Wake-up service

FAQ's

Is this Pemberton Heights hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Pemberton Heights hotel?

Check-in time for Pemberton Heights hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Pemberton Heights hotel have a swimming pool?

No, this Pemberton Heights hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Pemberton Heights hotel?

Best-rates for the Pemberton Heights hotel starts from $218 per night with includes Air Conditioner, Parking, Fireplace/Heating, Restaurant, Designated Smoking Area, Security/Safety, Sports/Activities, Guest Services, Child Friendly, Internet with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Pemberton Heights hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Pemberton Heights hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Pemberton Heights hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Pemberton Heights hotel?

Based on the information reported by the owner or manager, the Pemberton Heights hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Pemberton Heights hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Pemberton Heights hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $218
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