Sofitel Auckland Viaduct Harbour | Hotel in Auckland

| 8.1 (314 Reviews) |  7 Bathrooms  22 Guests
Auckland Central Business District Hotel | Sofitel Auckland Viaduct Harbour

Hotel in Auckland Central Business District, Auckland

Located at the Viaduct Basin Entertainment Area, surrounded by restaurants and bars, this hotel features beautiful views of Viaduct Harbor Basin. Here guests can have lively culinary experiences served at the La Maree Restaurant or relax with a coffee at the French Press Café. All luxuriously appointed bedrooms and suites have private balconies, floor-to-ceiling windows and over-sized bathrooms with separate rain showers and deep soaking bathtubs. Sofitel Spa experts will pamper you from head-to-toe, paying attention to your body’s signs and adjusting treatments accordingly. Rejuvenating… Relaxing… Purifying… Targeted products by prestigious French brands, Biologique Recherche, Sothys and New Zealand brand, Nellie Tier enable you to achieve the results you desire. Club Millésime, Sofitel’s executive lounge, is designed to extend the guest experience with a selection of benefits including executive breakfast in La Maree, a wide range of delicious afternoon tea bites between 14:00 and 16:00, and a bespoke menu of hors d'oeuvres and wide range of wines, beers and spirits between 17:30 and 19:30 for guests of Luxury Marina View Rooms and Suites. Located in Auckland CBD (Central Business District), Sofitel Auckland Viaduct Harbor is only 0.8 mi from Britomart Transport Center, a 5-minute walk from Wynyard Quarter and 10 minutes’ drive from Spark Arena.

Sofitel Auckland Viaduct Harbour is located in Auckland.

This 91 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Entertainment, Breakfast, Child Friendly, and several others. This is a 5 star rated property and has over 314 reviews with the average score of 8.1 . Coming to Auckland and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 91 Bedrooms Hotel if you want to learn more about this Hotala place in Auckland. These details are authentic, as they are provided by our partner, booking.com.

This Sofitel Auckland Viaduct Harbour in Auckland is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sofitel Auckland Viaduct Harbour”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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21 Viaduct Harbour Avenue, Auckland, 1000, New Zealand

Amenities

Parking
Pool
TV
Wheelchair Accessible
Private Pool
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Coffee house on site
  • Breakfast in the room
  • Restaurant
  • Kids' meals
  • Special diet meals (on request)
  • Wine/Champagne
  • Fruit
  • Bar
  • Snack bar
Parking
  • Accessible parking
  • Parking on site
  • Parking
  • Parking garage
  • Private Parking
Accessibility
  • Visual aids (tactile signs)
  • Wheelchair accessible
  • Bathroom emergency cord
Activities
  • Spa/Wellness packages
  • Indoor pool
  • Fitness
  • Full-body massage
  • Cycling
  • Facial treatments
  • Massage chair
  • Spa
  • Body wrap
  • Fitness center
  • Back massage
  • Sauna
  • Hiking
  • Couples' massage
  • Waxing services
  • Spa lounge/Relaxation area
  • Beauty services
  • Hot tub/Jacuzzi
  • Spa facilities
  • Massage
  • Body treatments
  • Neck massage
  • Pedicure
  • Locker rooms
  • Fishing
  • Indoor pool (year-round)
  • Manicure
  • Happy hour
  • Body scrub
  • Canoeing
General
  • Smoke-free property
  • Heating
  • Elevator
  • Facilities for disabled guests
  • Safe
  • Non-smoking rooms
Guest Services
  • Tour desk
  • Room service
  • Dry cleaning
  • 24-hour front desk
  • Currency exchange
  • Meeting/Banquet facilities
  • Vending machine (snacks)
  • Express check-in/out
  • Business center
  • Car rental
  • Laundry
  • Baggage storage
  • Lockers
  • Fax/Photocopying
  • Valet parking
  • Babysitting/Child services
  • Private check-in/out
  • Packed lunches
  • Concierge
  • Shared lounge/TV area
  • Ironing service
  • Vending machine (drinks)
  • Daily housekeeping
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Security/Safety
  • CCTV outside property
  • Fire extinguishers
  • Smoke alarms
  • 24-hour security
  • CCTV in common areas
  • Key card access
  • Security alarm
  • Key access
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Face masks for guests available
  • First aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • Cashless payment available
  • Physical distancing rules followed
  • Contactless check-in/out
Spa
  • Swimming pool
  • Heated pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed
Please note, there is a 1.4% credit card surcharge when using a credit card. please note valet parking is $52 per vehicle per night and $25 for up to 4 hours. for more information please contact the property using the contact details found on the booking confirmation. please note that vehicle height restriction is 6.6 feet.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
7.77
Location:
9.2
Staff:
8.86
Facilities:
8.83
Comfort:
9.15
Cleanliness:
9.08
Evija V
Sep 29, 2025 07:00:00 AM
Review Score:   10
Spain
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: The hotel is superb in its quality and staff are most friendly. The location is excellent, overlooking the skyline.
Negative: Our room was facing a bus terminal. Next time, I need to be more attentive when booking a room with a view.
See All Reviews

Room Arrangement

Room Info Facilities
Superior King Room
Room Type: Triple
Room Size: 35 m2
1 King bed(s) Bed
Superior King Room

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toilet, Free toiletries, Shampoo, Shower cap, Bathrobe, Slippers, Towels, Toothbrush, Shower, Hairdryer, Bathtub, Toilet paper, Body soap, Bathtub or shower, Private bathroom, Conditioner, Walk-in shower

General

Interconnecting room(s) available, Heating, Ironing facilities, Carpeted, Laptop safe, Smoke Alarm, Fire extinguisher, Trash cans, Key card access, Safe, Iron, Lockers, Air conditioning

Media & Technology

Pay-per-view channels, Radio, Streaming service (like Netflix), Telephone, Satellite channels, TV, iPod dock

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Kitchen

Wine glasses, Coffee machine, Refrigerator, Electric kettle

Living Area

Desk, Sofa

View

View, City view

Bedroom

Linens, Wardrobe or closet, Alarm clock, Childrens' cribs

Room Amenities

Clothes rack

Exclusive services

Free spa access, Concierge services, Free newspapers and magazines in the executive lounge, Free gym access
Luxury Atrium Room
Room Type: Triple
Room Size: 43 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toilet, Free toiletries, Shampoo, Shower cap, Bathrobe, Slippers, Towels, Toothbrush, Shower, Hairdryer, Bathtub, Toilet paper, Body soap, Bathtub or shower, Private bathroom, Conditioner, Walk-in shower

General

Heating, Ironing facilities, Carpeted, Laptop safe, Smoke Alarm, Fire extinguisher, Trash cans, Key card access, Safe, Iron, Lockers, Air conditioning

Media & Technology

Pay-per-view channels, Radio, Streaming service (like Netflix), Telephone, Satellite channels, TV, iPod dock

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Kitchen

Wine glasses, Coffee machine, Refrigerator, Electric kettle

Living Area

Desk, Sofa

View

View

Bedroom

Linens, Wardrobe or closet, Alarm clock, Childrens' cribs

Room Amenities

Clothes rack

Exclusive services

Free spa access, Concierge services, Free newspapers and magazines in the executive lounge, Free gym access
Junior King Suite - Club Millesime Access
Room Type: Suite
Room Size: 50 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toilet, Free toiletries, Shampoo, Shower cap, Bathrobe, Slippers, Towels, Toothbrush, Shower, Hairdryer, Bathtub, Toilet paper, Body soap, Bathtub or shower, Private bathroom, Conditioner, Walk-in shower

General

Interconnecting room(s) available, Heating, Ironing facilities, Carpeted, Laptop safe, Smoke Alarm, Fire extinguisher, Trash cans, Key card access, Safe, Iron, Lockers, Air conditioning

Media & Technology

Pay-per-view channels, Radio, Streaming service (like Netflix), Telephone, Satellite channels, TV, iPod dock

Services

Executive lounge access, Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Kitchen

Wine glasses, Coffee machine, Refrigerator, Electric kettle

Living Area

Sitting area, Desk, Sofa

View

View

Bedroom

Linens, Wardrobe or closet, Alarm clock, Childrens' cribs

Room Amenities

Clothes rack

Exclusive services

Free spa access, Concierge services, Free newspapers and magazines in the executive lounge, Free gym access
Luxury Marina Room with Club Access
Room Type: Triple
Room Size: 36 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toilet, Free toiletries, Shampoo, Shower cap, Bathrobe, Slippers, Towels, Toothbrush, Shower, Hairdryer, Bathtub, Toilet paper, Body soap, Bathtub or shower, Private bathroom, Conditioner, Walk-in shower

General

Interconnecting room(s) available, Heating, Ironing facilities, Carpeted, Laptop safe, Smoke Alarm, Fire extinguisher, Trash cans, Key card access, Safe, Iron, Lockers, Air conditioning

Media & Technology

Pay-per-view channels, Radio, Streaming service (like Netflix), Telephone, Satellite channels, TV, iPod dock

Services

Executive lounge access, Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Kitchen

Wine glasses, Coffee machine, Refrigerator, Electric kettle

Living Area

Desk, Sofa

View

View, Sea view

Bedroom

Linens, Wardrobe or closet, Alarm clock, Childrens' cribs

Room Amenities

Clothes rack

Exclusive services

Free spa access, Concierge services, Free newspapers and magazines in the executive lounge, Free gym access
Luxury Room with Balcony
Room Type: Double
Room Size: 41 m2
1 King bed(s) Bed
Luxury Room with Balcony

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toilet, Free toiletries, Shampoo, Shower cap, Bathrobe, Slippers, Towels, Toothbrush, Shower, Hairdryer, Bathtub, Toilet paper, Body soap, Bathtub or shower, Private bathroom, Conditioner, Walk-in shower

General

Heating, Ironing facilities, Carpeted, Laptop safe, Smoke Alarm, Fire extinguisher, Trash cans, Key card access, Safe, Iron, Lockers, Air conditioning

Media & Technology

Pay-per-view channels, Radio, Streaming service (like Netflix), Telephone, Satellite channels, TV, iPod dock

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Terrace, Balcony

Kitchen

Wine glasses, Coffee machine, Refrigerator, Electric kettle

Living Area

Desk, Sofa

View

View

Bedroom

Linens, Wardrobe or closet, Alarm clock, Childrens' cribs

Room Amenities

Clothes rack

Exclusive services

Free spa access, Concierge services, Free newspapers and magazines in the executive lounge, Free gym access
Deluxe Suite with Club Access
Room Type: Suite
Room Size: 58 m2
1 King bed(s) Bed
Deluxe Suite with Club Access

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toilet, Free toiletries, Shampoo, Shower cap, Bathrobe, Slippers, Towels, Toothbrush, Shower, Hairdryer, Bathtub, Toilet paper, Body soap, Bathtub or shower, Private bathroom, Conditioner, Walk-in shower

General

Heating, Ironing facilities, Carpeted, Laptop safe, Smoke Alarm, Fire extinguisher, Trash cans, Key card access, Safe, Iron, Lockers, Air conditioning

Media & Technology

Pay-per-view channels, Radio, Streaming service (like Netflix), Telephone, Satellite channels, TV, iPod dock

Services

Executive lounge access, Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Kitchen

Wine glasses, Dining table, Refrigerator, Coffee machine, Electric kettle

Living Area

Sitting area, Dining area, Desk, Sofa

View

View, Sea view

Bedroom

Linens, Wardrobe or closet, Alarm clock

Room Amenities

Clothes rack

Exclusive services

Free spa access, Concierge services, Free newspapers and magazines in the executive lounge, Free gym access
Opera Suite
Room Type: Suite
Room Size: 120 m2
1 Queen bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toilet, Free toiletries, Shampoo, Shower cap, Bathrobe, Slippers, Towels, Toothbrush, Shower, Hairdryer, Bathtub, Toilet paper, Body soap, Bathtub or shower, Private bathroom, Conditioner, Walk-in shower

General

Heating, Ironing facilities, Carpeted, Laptop safe, Smoke Alarm, Fire extinguisher, Trash cans, Key card access, Safe, Iron, Lockers, Air conditioning

Media & Technology

Pay-per-view channels, Radio, Streaming service (like Netflix), Telephone, Satellite channels, TV, iPod dock

Services

Executive lounge access, Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Kitchen

Wine glasses, Dining table, Refrigerator, Coffee machine, Electric kettle

Living Area

Sitting area, Dining area, Desk, Sofa

View

View, Sea view

Bedroom

Linens, Alarm clock

Room Amenities

Clothes rack
Superior King Room - Mobility Accessible
Room Type: Double
1 King bed(s) Bed

FAQ's

Is this Sofitel Auckland Viaduct Harbour pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Sofitel Auckland Viaduct Harbour?

Check-in time for Sofitel Auckland Viaduct Harbour starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Sofitel Auckland Viaduct Harbour have a swimming pool?

Yes, this Sofitel Auckland Viaduct Harbour has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sofitel Auckland Viaduct Harbour?

Best-rates for the Sofitel Auckland Viaduct Harbour starts from $163 per night with includes Wheelchair Accessible, Guest Services, Hot Tub, TV, Accessibility, Fireplace/Heating, Laundry, Parking, Pool, Transportation/Shuttle, Security/Safety, Sports/Activities, Wellness Facilities, Spa, Bar, Private Pool, Business Services, Restaurant, Toiletries, Entertainment, Breakfast, Child Friendly, Internet with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Sofitel Auckland Viaduct Harbour a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sofitel Auckland Viaduct Harbour wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sofitel Auckland Viaduct Harbour is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sofitel Auckland Viaduct Harbour?

Based on the information reported by the owner or manager, the Sofitel Auckland Viaduct Harbour indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sofitel Auckland Viaduct Harbour?

Based on the information reported by the owner or manager, details for the cancellation policy for the Sofitel Auckland Viaduct Harbour are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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