Sheraton Kampala Hotel | Hotel in Kampala

| 8.7 (209 Reviews) |  11 Bathrooms  21 Guests
Central Kampala Hotel | Sheraton Kampala Hotel

Hotel in Central Kampala, Kampala

Offering an outdoor pool and restaurants, Sheraton Kampala Hotel Hotel is located at the Sheraton Garden in the heart of Kampala. The hotel is 1.2 mi from Uganda Golf Course. The classically decorated rooms are equipped with air conditioning, a balcony, telephone and TV. The spacious suites have an additional living area. Sheraton Kampala Hotel Hotel has a garden restaurant, a breakfast room, a café and pastry shop, and a seafood and steak restaurant. Guests can enjoy a drink at the pool bar or relax in the lobby overlooking the garden. Wellness facilities at the hotel include a fitness center, a beauty salon, and a sauna. There is a 24-hour front desk, a children's playground and a business center. Free WiFi and private parking is available. Entebbe International Airport is a 1-hour drive from the hotel and airport transfers can be arranged.

Sheraton Kampala Hotel is located in Kampala.

This 218 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pool, TV, Balcony/Terrace, and several others. This is a 5 star rated property and has over 209 reviews with the average score of 8.7 . Coming to Kampala and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 218 Bedrooms Hotel if you want to learn more about this Hotala place in Kampala. These details are authentic, as they are provided by our partner, booking.com.

This Sheraton Kampala Hotel in Kampala is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sheraton Kampala Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Ternan Avenue, Kampala, Uganda

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Breakfast in the room
  • Special diet meals (on request)
  • Snack bar
  • Kid-friendly buffet
  • Wine/Champagne
  • Kids' meals
  • Bar
Parking
  • Free parking
  • Private Parking
  • Parking
  • Parking on site
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
Activities
  • Hairstyling
  • Nightclub/DJ
  • Body scrub
  • Mini golf
  • Facial treatments
  • Haircut
  • Fitness classes
  • Body wrap
  • Waxing services
  • Live music/Performance
  • Tennis court
  • Golf course (within 2 miles)
  • Pedicure
  • Fitness
  • Locker rooms
  • Live sports events (broadcast)
  • Hair treatments
  • Sauna
  • Hair coloring
  • Playground
  • Spa lounge/Relaxation area
  • Spa facilities
  • Makeup services
  • Body treatments
  • Evening entertainment
  • Yoga classes
  • Manicure
  • Pool table
  • Aerobics
  • Massage
  • Beauty services
  • Themed dinners
  • Happy hour
  • Fitness center
  • Steam room
  • Ping-pong
General
  • Heating
  • Smoke-free property
  • Designated smoking area
  • Wifi in all areas
  • Facilities for disabled guests
  • Family rooms
  • Safe
  • Convenience store on site
  • Non-smoking rooms
  • Elevator
  • Air conditioning
Guest Services
  • Airport shuttle
  • 24-hour front desk
  • Hair/Beauty salon
  • Fax/Photocopying
  • Meeting/Banquet facilities
  • Currency exchange
  • Room service
  • Dry cleaning
  • Suit press
  • Tour desk
  • Ironing service
  • Car rental
  • Express check-in/out
  • Shuttle service (additional charge)
  • Shuttle service
  • Daily housekeeping
  • Business center
  • Concierge
  • Airport shuttle (additional charge)
  • Laundry
  • Valet parking
  • Shared lounge/TV area
  • Baggage storage
  • Packed lunches
  • ATM on site
  • Babysitting/Child services
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Outdoor furniture
  • Outdoor pool (year-round)
  • Terrace
  • BBQ facilities
  • Garden
  • Outdoor pool
Security/Safety
  • Key card access
  • CCTV in common areas
  • 24-hour security
  • CCTV outside property
  • Fire extinguishers
  • Smoke alarms
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Process in place to check health of guests
  • Thermometers for guests provided by property
  • Access to healthcare professionals
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Contactless check-in/out
  • Cashless payment available
  • Mobile app for room service
Spa
  • Shallow end
  • Beach chairs/Loungers
  • Swimming pool
  • Beach umbrellas
  • Kids' pool
  • Pool bar
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.81
Location:
9.01
Staff:
9.11
Facilities:
8.31
Comfort:
8.7
Cleanliness:
8.72
DR.EDMOND
Aug 23, 2025 07:00:00 AM
Review Score:   8
Tanzania, United Republic of
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Meals especially breakfast Coffee -Excellent Tea -Excellent Other meals were super
Negative: Was with two partners and we used hotel taxi driver for 3 days, but to our surprise the driver was dismissed from his duties simply because he was trusted more by us and we did not want to use any other driver To me this is unacceptable. very disappointing we felt this is very unfair for the taxi operating company @ Sheraton in Kampala.
Summary: wonderful stay
See All Reviews

Room Arrangement

Room Info Facilities
Club King, Club level, Guest room, Garden view, Pool access
Room Type: Double
Room Size: 25 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Private bathroom, Bathtub or shower, Bathtub, Shower, Bathrobe, Slippers, Toilet, Bidet, Towels, Body soap, Toilet paper, Toothbrush, Shampoo, Conditioner, Free toiletries, Shower cap, Hairdryer

General

Tile/Marble floor, Carpeted, Fire extinguisher, Iron, Interconnecting room(s) available, Key access, Safe, Air conditioning, Trash cans, Smoke Alarm, Key card access

Media & Technology

TV, Telephone, Flat-screen TV

Outdoors

Balcony

Kitchen

Electric kettle, Dryer, Refrigerator

View

City view, View, Garden view

Services

Wake-up service, Executive lounge access

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Feather pillow, Hypoallergenic pillow, Socket near the bed

Exclusive services

Free newspapers and magazines in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Complimentary evening snacks and drinks in the executive lounge, Free gym access

Cleanliness & disinfection

Hand sanitizer
Club Twin, Concierge level, Guest room, 2 Twin/Single Bed(s)
Room Type: Double
Room Size: 25 m2
2 Twin bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Private bathroom, Bathtub or shower, Bathtub, Shower, Bathrobe, Slippers, Toilet, Bidet, Towels, Body soap, Toilet paper, Toothbrush, Shampoo, Conditioner, Free toiletries, Shower cap, Hairdryer

General

Tile/Marble floor, Carpeted, Fire extinguisher, Iron, Interconnecting room(s) available, Key access, Safe, Air conditioning, Trash cans, Smoke Alarm, Key card access

Media & Technology

TV, Telephone, Flat-screen TV

Outdoors

Balcony

Kitchen

Electric kettle, Dryer, Refrigerator

View

City view, View, Garden view

Services

Wake-up service, Executive lounge access

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Feather pillow, Hypoallergenic pillow, Socket near the bed

Exclusive services

Free newspapers and magazines in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Complimentary evening snacks and drinks in the executive lounge, Free gym access

Cleanliness & disinfection

Hand sanitizer
Executive King, Larger Guest room, 1 King, Garden view
Room Type: Double
Room Size: 25 m2
1 King bed(s) Bed

Bathroom

Private bathroom, Bathtub or shower, Bathtub, Shower, Toilet, Bidet, Towels, Body soap, Toilet paper, Toothbrush, Shampoo, Conditioner, Shower cap, Hairdryer

General

Tile/Marble floor, Carpeted, Fire extinguisher, Iron, Interconnecting room(s) available, Key access, Safe, Air conditioning, Trash cans, Smoke Alarm, Key card access

Media & Technology

TV, Telephone, Flat-screen TV

Outdoors

Balcony

Kitchen

Electric kettle, Dryer, Refrigerator

View

City view, View, Garden view

Services

Wake-up service

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

Accessibility

Toilet with grab rails, Accessible by elevator, Upper floors accessible by elevator

Food & Drink

Bottle of water

Room Amenities

Non-feather pillow, Feather pillow, Hypoallergenic pillow, Socket near the bed

Cleanliness & disinfection

Hand sanitizer
Executive Twin, Guest room, 2 Twin/Single Bed(s)
Room Type: Double
Room Size: 25 m2
2 Twin bed(s) Bed

Bathroom

Private bathroom, Bathtub or shower, Bathtub, Shower, Toilet, Bidet, Towels, Body soap, Toilet paper, Toothbrush, Shampoo, Conditioner, Shower cap, Hairdryer

General

Tile/Marble floor, Carpeted, Fire extinguisher, Iron, Interconnecting room(s) available, Key access, Safe, Air conditioning, Trash cans, Smoke Alarm, Key card access

Media & Technology

TV, Telephone, Flat-screen TV

Outdoors

Balcony

Kitchen

Electric kettle, Dryer, Refrigerator

View

City view, View, Garden view

Services

Wake-up service

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Food & Drink

Bottle of water

Room Amenities

Non-feather pillow, Feather pillow, Hypoallergenic pillow, Socket near the bed

Cleanliness & disinfection

Hand sanitizer
Standard King, Guest room, 1 King, Botanical Garden view
Room Type: Double
Room Size: 20 m2
1 King bed(s) Bed

Bathroom

Private bathroom, Shower, Bidet, Toilet, Towels, Body soap, Toilet paper, Toothbrush, Shampoo, Conditioner, Shower cap, Hairdryer

General

Tile/Marble floor, Carpeted, Fire extinguisher, Iron, Interconnecting room(s) available, Key access, Safe, Air conditioning, Trash cans, Smoke Alarm, Key card access

Media & Technology

TV, Telephone, Flat-screen TV

Outdoors

Balcony

Kitchen

Electric kettle, Dryer, Refrigerator

View

City view, View, Garden view

Services

Wake-up service

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Food & Drink

Bottle of water

Room Amenities

Non-feather pillow, Feather pillow, Hypoallergenic pillow, Socket near the bed

Cleanliness & disinfection

Hand sanitizer
Standard Twin, Guest room, 2 Twin/Single Bed(s), Pool access
Room Type: Double
Room Size: 20 m2
2 Twin bed(s) Bed

Bathroom

Private bathroom, Shower, Bidet, Toilet, Towels, Body soap, Toilet paper, Toothbrush, Shampoo, Conditioner, Shower cap, Hairdryer

General

Tile/Marble floor, Carpeted, Fire extinguisher, Iron, Interconnecting room(s) available, Key access, Safe, Air conditioning, Trash cans, Smoke Alarm, Key card access

Media & Technology

TV, Telephone, Flat-screen TV

Outdoors

Balcony

Kitchen

Electric kettle, Dryer, Refrigerator

View

City view, View, Garden view

Services

Wake-up service

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Food & Drink

Bottle of water

Room Amenities

Non-feather pillow, Feather pillow, Hypoallergenic pillow, Socket near the bed

Cleanliness & disinfection

Hand sanitizer
Diplomatic Suite, Club level, 1 Bedroom Executive Suite
Room Type: Double
Room Size: 60 m2
2 Twin bed(s) Bed

Food & Drink

Minibar, Bottle of water, Fruit

Bathroom

Bathtub, Bathrobe, Bidet, Free toiletries, Toilet paper, Toothbrush, Shampoo, Conditioner, Hairdryer, Bathtub or shower, Slippers, Toilet, Additional bathroom, Private bathroom, Shower, Guest bathroom, Body soap, Towels, Shower cap

General

Tile/Marble floor, Carpeted, Fire extinguisher, Iron, Key access, Safe, Air conditioning, Trash cans, Smoke Alarm, Key card access

Media & Technology

TV, Telephone, Flat-screen TV

Outdoors

Balcony

Kitchen

Wine glasses, Electric kettle, Dryer, Refrigerator

Living Area

Sitting area, Sofa, Desk

View

City view, View, Garden view

Services

Wake-up service, Executive lounge access

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Feather pillow, Hypoallergenic pillow, Socket near the bed

Exclusive services

Free newspapers and magazines in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Complimentary evening snacks and drinks in the executive lounge, Free gym access

Cleanliness & disinfection

Hand sanitizer
One-Bedroom Junior King Suite with Balcony - Club Lounge Access
Room Type: Suite
Room Size: 75 m2
1 King bed(s) Bed

Food & Drink

Fruit, Tea/Coffee maker, Wine/Champagne, Minibar, Bottle of water

Bathroom

Bathtub, Bathrobe, Bidet, Free toiletries, Toilet paper, Toothbrush, Shampoo, Conditioner, Hairdryer, Bathtub or shower, Slippers, Toilet, Additional bathroom, Private bathroom, Shower, Guest bathroom, Body soap, Towels, Shower cap

General

Tile/Marble floor, Carpeted, Fire extinguisher, Iron, Interconnecting room(s) available, Key access, Safe, Air conditioning, Trash cans, Smoke Alarm, Key card access

Media & Technology

TV, Telephone, Flat-screen TV

Kitchen

Kitchenette, Dining table, Wine glasses, Electric kettle, Microwave, Coffee machine, Kitchenware, High chair, Dryer, Refrigerator

Outdoors

Balcony

Living Area

Dining area, Sitting area, Sofa, Desk

View

City view, View, Garden view

Services

Wake-up service, Executive lounge access

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Feather pillow, Hypoallergenic pillow, Socket near the bed

Cleanliness & disinfection

Hand sanitizer
Presidential Suite - Club Lounge Access
Room Type: Suite
Room Size: 100 m2
1 King bed(s) Bed
Presidential Suite - Club Lounge Access

Food & Drink

Fruit, Tea/Coffee maker, Wine/Champagne, Minibar, Bottle of water

Bathroom

Bathtub, Bathrobe, Bidet, Free toiletries, Toilet paper, Toothbrush, Shampoo, Conditioner, Hairdryer, Bathtub or shower, Slippers, Toilet, Additional bathroom, Private bathroom, Shower, Guest bathroom, Body soap, Towels, Shower cap

General

Carpeted, Fire extinguisher, Iron, Interconnecting room(s) available, Key access, Safe, Air conditioning, Trash cans, Smoke Alarm, Key card access

Media & Technology

TV, Telephone, Flat-screen TV

Kitchen

Kitchenette, Dining table, Wine glasses, Electric kettle, Microwave, Coffee machine, Kitchenware, Dryer, Refrigerator

Outdoors

Balcony

Living Area

Dining area, Sitting area, Sofa, Desk

View

City view, View, Garden view

Services

Wake-up service, Executive lounge access

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Feather pillow, Hypoallergenic pillow, Socket near the bed

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Sheraton Kampala Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Sheraton Kampala Hotel?

Check-in time for Sheraton Kampala Hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Sheraton Kampala Hotel have a swimming pool?

Yes, this Sheraton Kampala Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sheraton Kampala Hotel?

Best-rates for the Sheraton Kampala Hotel starts from $196 per night with includes Parking, Spa, Laundry, View, Security/Safety, Business Services, Guest Services, Kitchen, Wellness Facilities, Fireplace/Heating, Child Friendly, Designated Smoking Area, Ocean View, Accessibility, Sports/Activities, Oceanfront, Internet, Pool, TV, Balcony/Terrace, Transportation/Shuttle, Restaurant, Breakfast, Barbecue/Outdoor Cooking, Bar, Air Conditioner, Wheelchair Accessible, Toiletries, Entertainment with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Sheraton Kampala Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sheraton Kampala Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sheraton Kampala Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sheraton Kampala Hotel?

Based on the information reported by the owner or manager, the Sheraton Kampala Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sheraton Kampala Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Sheraton Kampala Hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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