Santuario Playa | Hotel in Playa del Carmen

7.4 (342 Reviews) |   Pet Friendly  3 Bathrooms  10 Guests
Downtown Hotel | Santuario Playa

Hotel in Downtown, Playa del Carmen

Santuario Playa features a restaurant, outdoor swimming pool, a bar and garden in Playa del Carmen. The property is located 1.6 mi from ADO International Bus Station, 1.9 mi from Playa del Carmen Maritime Terminal and 1.5 mi from Church of Guadalupe. The accommodations provides a 24-hour front desk, airport transfers, room service and free WiFi. All units at the hotel are equipped with a seating area, a flat-screen TV with cable channels and a private bathroom with a hairdryer and a shower. Guest rooms at Santuario Playa include air conditioning and a wardrobe. Popular points of interest near Santuario Playa include Kool Beach Club, Quinta Alegria Shopping Mall and 28 de Julio Square. The nearest airport is Cozumel International Airport, 22 mi from the hotel.

Santuario Playa is located in Playa del Carmen.

This 24 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Pet Friendly, View, and several others. This is a good star rated property and has over 342 reviews with the average score of 7.4 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 24 Bedrooms Hotel if you want to learn more about this Hotala place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This Santuario Playa in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Santuario Playa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Av. 1 Norte entre 24 y 26, Playa del Carmen, 77710, Mexico

Amenities

Air Conditioner
Pet Friendly
Pool
View
Ocean View
Balcony/Terrace
Oceanfront
Security/Safety
Wellness Facilities
Spa
Guest Services
Child Friendly
Internet

Facility Overview

Activities
  • Foot massage
  • Full-body massage
  • Public Bath
  • Hand massage
  • Massage
  • Neck massage
  • Spa/Wellness packages
  • Couples' massage
  • Head massage
  • Back massage
Entertainment
  • Outdoor play equipment for kids
General
  • Family rooms
  • Smoke-free property
  • Non-smoking rooms
  • Air conditioning
  • Pet friendly
Guest Services
  • Express check-in/out
  • Daily housekeeping
  • Private check-in/out
  • Pet bowls
  • 24-hour front desk
  • Baggage storage
  • Pet basket
  • Tour desk
  • Concierge
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Outdoor pool
  • Sun deck
  • Terrace
  • Outdoor pool (year-round)
  • Garden
  • Outdoor furniture
Security/Safety
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • 24-hour security
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Swimming pool
  • Beach umbrellas
  • Shallow end
  • Beach chairs/Loungers
  • Swimming pool toys

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are allowed and charges may apply.

Reviews

Value for money:
7.98
Location:
9.04
Staff:
8.63
Facilities:
7.67
Comfort:
7.94
Cleanliness:
7.86
Mariano
Jul 24, 2025 07:00:00 AM
Review Score:   10
USA
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: We liked our room with a living room, dining room and kitchenette. It was nice have a pool to be able to cool off.
Summary: Great location with many restaurants nearby and a very short walk to get to the beach.
See All Reviews

Room Arrangement

Room Info Facilities
Master Suite 2 Double Beds
Room Type: Suite
Room Size: 42 m2
2 Full bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

General

Private entrance, Tile/Marble floor, Trash cans, Mosquito net, Key access, Ironing facilities, Iron, Air conditioning, Safe, Fan, Fire extinguisher

Media & Technology

TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Coffee machine, Kitchen, Kitchenette, Microwave, Refrigerator, Dining table, Kitchenware

Living Area

Sitting area, Sofa, Desk, Dining area

Outdoors

Patio

Bedroom

Walk-in closet, Linens, Wardrobe or closet, Childrens' cribs

View

City view, Pool view, Garden view, Inner courtyard view, Quiet street view, View

Accessibility

Upper floors accessible by stairs only

Room Amenities

Socket near the bed, Non-feather pillow, Clothes rack

Entertainment & Family Services

Board games/puzzles

Pool and Spa

Shallow end, Pool towels

Layout

Window
Presidential Suite
Room Type: Suite
Room Size: 71 m2
1 King bed(s) Bed
2 Full bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Additional bathroom, Conditioner, Toilet, Towels

General

Private entrance, Tile/Marble floor, Trash cans, Mosquito net, Key access, Ironing facilities, Iron, Air conditioning, Safe, Fan, Fire extinguisher

Media & Technology

TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Coffee machine, Kitchen, Kitchenette, Microwave, Refrigerator, Dining table, Kitchenware

Living Area

Sitting area, Sofa, Desk, Dining area

Outdoors

Patio

Bedroom

Walk-in closet, Linens, Wardrobe or closet, Childrens' cribs

View

City view, Pool view, Garden view, Inner courtyard view, Quiet street view, View

Accessibility

Upper floors accessible by stairs only

Room Amenities

Socket near the bed, Non-feather pillow, Clothes rack

Entertainment & Family Services

Board games/puzzles

Pool and Spa

Shallow end, Pool towels

Layout

Window

FAQ's

Is this Santuario Playa pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Santuario Playa?

Check-in time for Santuario Playa starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Santuario Playa have a swimming pool?

Yes, this Santuario Playa has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Santuario Playa?

Best-rates for the Santuario Playa starts from $25 per night with includes Air Conditioner, Pet Friendly, View, Ocean View, Security/Safety, Wellness Facilities, Guest Services, Child Friendly, Pool, Balcony/Terrace, Oceanfront, Spa, Internet with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Santuario Playa a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Santuario Playa wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Santuario Playa has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Santuario Playa?

Based on the information reported by the owner or manager, the Santuario Playa indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Santuario Playa?

Based on the information reported by the owner or manager, details for the cancellation policy for the Santuario Playa are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $25
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