Quest Mackay on Gordon | Hotel in Mackay

| 9.2 (422 Reviews) |  1 Bathroom
Mackay Hotel | Quest Mackay on Gordon

Experience Comfort at Quest Mackay on Gordon in Mackay, Queensland

Welcome to Quest Mackay on Gordon, your ideal destination for a luxurious stay in Mackay, Queensland. This upscale hotel features an array of amenities designed to enhance your experience, including an inviting outdoor pool and a well-equipped fitness center for those looking to maintain their workout routine while traveling.

Enjoy the convenience of free WiFi available in public areas, alongside additional facilities such as spa services, a business center, and conference spaces for your professional needs. Please note that limited housekeeping services are available during your stay.

At Quest Mackay on Gordon, you will find 115 air-conditioned accommodations, each thoughtfully designed with your comfort in mind. Rooms feature balconies that allow you to take in the fresh air, along with premium bedding for a restful night’s sleep. For your entertainment, all rooms come equipped with DVD players and 42-inch flat-screen televisions featuring digital channels. The inclusion of refrigerators, microwaves, and coffee/tea makers adds to the convenience of your stay.

Your bathroom amenities include complimentary toiletries and hair dryers, ensuring you have everything you need for a refreshing experience. With complimentary wireless internet access, you can easily stay connected during your visit to Mackay. Business travelers will appreciate the work-friendly amenities, including desks and phones. Housekeeping services are provided weekdays only, allowing you to enjoy your privacy during weekends.

Make the most of your leisure time by taking a dip in the outdoor pool or working up a sweat at the fitness center. Quest Mackay on Gordon promises a vibrant and welcoming atmosphere that empowers you to unwind and explore everything Mackay has to offer.

Where to Stay in Mackay: Discovering the Heart of Queensland

When considering where to stay in Mackay, you'll discover a vibrant city nestled along the stunning coast of Queensland, Australia. Known for its rich economy driven by agriculture, mining, and tourism, Mackay boasts breathtaking beaches, lush rainforests, and a thriving arts scene. Unique elements like the Mackay Entertainment and Convention Centre, as well as the iconic Bluewater Trail, provide visitors with both cultural experiences and picturesque views. The city is a perfect blend of natural beauty and modern amenities, making it an ideal getaway for travelers seeking relaxation or adventure.

Staying at the Quest Mackay on Gordon places you right in the heart of the action, with easy access to numerous attractions. Just moments away, you can explore the sandy shores of Mackay Harbour or unwind at the nearby Botanic Gardens. For those seeking a day of adventure, consider visiting the beautiful Eungella National Park to experience stunning waterfalls and hiking trails. After a day of exploration, return to your accommodation where you can refresh in the outdoor pool or indulge in rejuvenating spa services. With 115 air-conditioned rooms featuring premium bedding and modern amenities, Quest Mackay on Gordon ensures a comfortable stay while you make the most of your time in this charming coastal city.

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27 Gordon Street, Mackay, 4740, Australia

Amenities

Air Conditioner
Parking
Other
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Toiletries
Guest Services
Entertainment
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: 8:00 pm early check-in fee: aud 50 early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 10 am late check-out fee: aud 50 late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are available for aud 10.0 per night.
Payment Policy
Self parking fee: aud 15 per day early check-in fee: aud 50 (subject to availability) late check-out fee: aud 50 (subject to availability) crib (infant bed) fee: aud 10.0 per night credit card charges are subject to a surcharge of 2.5 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Christopher
Jun 27, 2025 09:20:00 AM
Review Score:   10
Summary: A great place to stay. Perfect location close to pubs and supermarkets. The only negative was there was one of the two lifts operational. We definitely will be back.
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FAQ's

Is this Quest Mackay on Gordon pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Quest Mackay on Gordon have a swimming pool?

Yes, this Quest Mackay on Gordon has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Quest Mackay on Gordon?

Best-rates for the Quest Mackay on Gordon starts from $140 per night with includes Internet, Air Conditioner, Parking, Other, TV, Wheelchair Accessible, Wellness Facilities, Spa, Toiletries, Pool, Entertainment, Barbecue/Outdoor Cooking, Kitchen, Accessibility, Guest Services, Child Friendly, Laundry, Balcony/Terrace, Security/Safety, Business Services, Bedding/Linens with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Quest Mackay on Gordon a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Quest Mackay on Gordon wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Quest Mackay on Gordon is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Quest Mackay on Gordon?

Based on the information reported by the owner or manager, the Quest Mackay on Gordon indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Quest Mackay on Gordon?

Based on the information reported by the owner or manager, details for the cancellation policy for the Quest Mackay on Gordon are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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