Polotel | Hotel in Valladolid

7.4 (23 Reviews) |  1 Bathroom
Valladolid Hotel | Polotel

Hotel in Valladolid

Self parking, a 24-hour front desk, and free WiFi in public areas are available at this smoke-free hotel.
Polotel offers 52 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include bathtubs or showers.

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Calle Juan García Hortelano 43, Valladolid, 47014, Spain

Amenities

ParkingParking
TVTV
Security/SafetySecurity/Safety
Bedding/LinensBedding/Linens
Guest ServicesGuest Services
Child FriendlyChild Friendly
HeatingHeating
InternetInternet

Policies

Check-in
Check-in
Check-in start time: 4:00 pm; check-in end time: midnight minimum check-in age: 18
Check-out
Check-out
Check-out before 11:00 am
Child Policy
Child Policy
Children are welcome.
Payment Policy
Payment Policy
Covered self parking fee: eur 15 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
Pets not allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Jeff
Aug 13, 2026 11:27:46 PM
Review Score:   4
Summary: They jacked up the rates because of the eclipse. About 5x. Shower handle wall mount was broken and dint get fixed before our arrival, so had to take a shower holding it with one hand. Shower pan was broken and leaked into the bathroom and main room. Had to cut shower short and two other guests couldn't shower. I notified the hotel via WhatsApp and there was no apology, no solution offered, like another room, or a room at a different hotel, or any refund compensation. Just a response that they will fix it after we check out. No hospitality here. No wifi login given either, had to wait until next morning to get a response from them with the login. Not even an employee at the hotel. You have to run a self check in online by photographing everyone's passport, taking selfies, and using digital keys. They just assume everyone has a phone, that is charged, and has service. AC also didnt work very well, set it to 17C and the room barely got down to about 23 after a few hours. Twin sofa bed was very uncomfortable, with a hard rod going through it. Seemed like a very cheap purchase from IKEA. Pretty bad hotel
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FAQ's

Is this Polotel pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Polotel have a swimming pool? 

No, this Polotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Polotel? 

Best-rates for the Polotel starts from $53 per night with includes Parking, TV, Security/Safety, Bedding/Linens, Guest Services, Child Friendly, Heating, Internet with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Polotel a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Polotel wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Polotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Polotel? 

Based on the information reported by the owner or manager, the Polotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Polotel? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Polotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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