Playacar Palace All Inclusive | Resort in Playa del Carmen

| 8.8 (1001 Reviews) |  1 Bathroom
Playacar Fase I Resort | Playacar Palace All Inclusive

Experience the Ultimate Getaway at Playacar Palace All Inclusive

Discover a luxurious escape at Playacar Palace All Inclusive, an exquisite resort located on the stunning shores of Playa del Carmen. Bask in the sun at the beach or unwind at the full-service spa, where relaxation meets rejuvenation.

Savor delightful dining experiences at any of the three restaurants within the property. With 201 elegantly designed accommodations featuring iPod docking stations and complimentary minibar items, your stay is bound to be comfortable. Enjoy the plush bedding and unwind while watching premium satellite channels on your 21-inch LED television. The bathrooms are equipped with separate bathtubs and showers that include jetted bathtubs, along with luxurious bathrobes, slippers, and designer toiletries for an elevated experience.

Stay connected during your vacation with complimentary wireless Internet access. Business travelers will appreciate the convenience of desks and laptop-compatible safes, along with complimentary local and long-distance calls (some restrictions may apply). Your room will also include bottled water and coffee/tea makers to ensure your comfort. To enhance your stay, a nightly turndown service and daily housekeeping are provided.

Enjoy family time with an outdoor pool and a designated children's pool, making it perfect for guests of all ages. For those looking to maintain their fitness routine, a sauna and a fully-equipped fitness center are also available.

Please note that guests under 18 years old are not permitted in the hot tub. A variety of recreational activities are available either on-site or in close proximity, with fees applicable for some options.

Where to Stay in Playa del Carmen: Discovering Paradise

When considering where to stay in Playa del Carmen, the vibrant coastal city of Playa del Carmen, QROO, Mexico, emerges as an extraordinary destination. Known for its stunning Caribbean beaches and lively atmosphere, this resort town boasts unique elements such as bustling shopping streets filled with boutiques, an exciting nightlife scene, and proximity to ancient Mayan ruins. You will find a harmonious blend of natural beauty and cultural richness that makes Playa del Carmen not just a hub for relaxation, but a doorway to adventure and exploration.

Positioned within the luxurious confines of Playacar Palace All Inclusive, you have access to an unrivaled array of nearby attractions. The property features direct beach access, inviting you to catch rays on the white sands or unwind at the outdoor pool and full-service spa. For those eager to explore, the famed Fifth Avenue is just a short stroll away, offering shops, restaurants, and entertainment options. Take a day trip to visit the breathtaking cenotes or the archaeological wonders of Tulum, a UNESCO World Heritage site. After an adventurous day, return to your elegantly appointed accommodation, featuring premium bedding, complimentary minibar items, and a 21-inch LED television, ensuring a restful night amid the heart of Playa del Carmen.

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Fracc.Playacar Bahia del Espiritu Santo, Playa del Carmen, 77710, Mexico

Amenities

Air Conditioner
Parking
Other
Pool
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome.
Payment Policy
Airport shuttle fee: usd 49 per person (roundtrip) airport shuttle fee per child: usd 49 (roundtrip), (up to 17 years old) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property requires that the ages of children entered during booking reflect their accurate ages at the time of travel.

Reviews

Joel
Jul 3, 2025 01:09:15 AM
Review Score:   8
Summary: The Playacar Palace has a great location near Playa del Carmen with easy access to shopping and the ferry to Cozumel. The food, drinks and staff are top notch. Rooms are comfortable. All common areas except restaurants are open air so it's warm and humid most of the time - could be a plus or minus depending on who you are. The worst thing about our stay in late June was the Sargassum algae/seaweed. We know it's always bad in this area in the summer, but the stink creates an ever present odor and of course the beach is impossible to swim at. Because this hotel sits so close to the water, you get a lot more effect from the sargassum than at other properties, like when we stayed at the Moon Palace properties. We took a day trip to Cozumel and there was no sargassum issue - if you want to get on a beach, that's the only way. We felt bad for a wedding party taking photos on the bit of sand not covered with a large pile of unsightly yuck right behind them. While we really enjoyed out stay, I'd try the Cozumel Palace in the summer instead - there's no beach, but no sargassum issue. Effectively the Playacar Palace has no beach in the summer and suffers from bad smells and unsightly red brown nastiness covering the water and sand. Put this property on a clean beach, effectively Cozumel Palace, and it would be amazing!
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FAQ's

Is this Playacar Palace All Inclusive pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Playacar Palace All Inclusive?

Check-in time for Playacar Palace All Inclusive starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Playacar Palace All Inclusive have a swimming pool?

Yes, this Playacar Palace All Inclusive has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Playacar Palace All Inclusive?

Best-rates for the Playacar Palace All Inclusive starts from $347 per night with includes Hot Tub, Kitchen, Balcony/Terrace, Accessibility, Bedding/Linens, Spa, Internet, Laundry, Other, Pool, View, Wheelchair Accessible, Toiletries, Breakfast, Child Friendly, TV, Ocean View, Security/Safety, Business Services, Wellness Facilities, Restaurant, Bar, Guest Services, Air Conditioner, Parking with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Playacar Palace All Inclusive a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Playacar Palace All Inclusive wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Playacar Palace All Inclusive is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Playacar Palace All Inclusive?

Based on the information reported by the owner or manager, the Playacar Palace All Inclusive indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Playacar Palace All Inclusive?

Based on the information reported by the owner or manager, details for the cancellation policy for the Playacar Palace All Inclusive are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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