Pier House | Hotel in St Austell

9.1 (690 Reviews) |   Pet Friendly  2 Bathrooms  10 Guests
Charlestown Hotel | Pier House

Hotel in Charlestown, St Austell

Overlooking Charlestown Harbor, Pier House offers spacious rooms with traditional charm and wonderful views. With free parking and cooked breakfasts, there is also a popular restaurant. The rooms at Pier House feature tea and coffee facilities and a modern private bathroom. All rooms have a TV and hairdryer, and many have scenic views across St Austell Bay. Free WiFi is also accessible. The Pier House Restaurant serves a modern British menu, featuring locally caught fish and fresh seafood. The bar offers real ales, and the adjoining Harborside Inn serves traditional pub meals on the ample terrace. Built in 1794, The Pier Hotel is just 10 minutes from the Eden Project. The Carlyon Bay Golf Course is a 5-minute drive away, and Porthpean’s Golf Course and beautiful beach are just over a mile away.

Pier House is located in St Austell.

This 19 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pet Friendly, TV, View, and several others. This is a good star rated property and has over 690 reviews with the average score of 9.1 . Coming to St Austell and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 19 Bedrooms Hotel if you want to learn more about this Hotala place in St Austell. These details are authentic, as they are provided by our partner, booking.com.

This Pier House in St Austell is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Pier House”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Harbourside, Charlestown Road, St Austell, PL25 3NJ, United Kingdom

Amenities

Pet FriendlyPet Friendly
TVTV
ViewView
Ocean ViewOcean View
Balcony/TerraceBalcony/Terrace
OceanfrontOceanfront
Security/SafetySecurity/Safety
Sports/ActivitiesSports/Activities
Fireplace/HeatingFireplace/Heating
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
Child FriendlyChild Friendly
InternetInternet

Facility Overview

BreakfastBreakfast
  • Kids' mealsKids' meals
  • Coffee house on siteCoffee house on site
  • RestaurantRestaurant
  • BarBar
  • Wine/ChampagneWine/Champagne
ActivitiesActivities
  • BeachBeach
  • Golf course (within 2 miles)Golf course (within 2 miles)
  • BeachfrontBeachfront
GeneralGeneral
  • Smoke-free propertySmoke-free property
  • Wifi in all areasWifi in all areas
  • HeatingHeating
  • Non-smoking roomsNon-smoking rooms
Guest ServicesGuest Services
  • Daily housekeepingDaily housekeeping
  • Pet bowlsPet bowls
  • Shared lounge/TV areaShared lounge/TV area
  • Room serviceRoom service
  • Invoice providedInvoice provided
InternetInternet
  • InternetInternet
  • WifiWifi
  • Free WifiFree Wifi
OutdoorsOutdoors
  • Sun deckSun deck
  • TerraceTerrace
  • Outdoor furnitureOutdoor furniture
Security/SafetySecurity/Safety
  • CCTV in common areasCCTV in common areas
  • 24-hour security24-hour security
  • Fire extinguishersFire extinguishers
  • Security alarmSecurity alarm
  • Key accessKey access
  • Smoke alarmsSmoke alarms
  • CCTV outside propertyCCTV outside property
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areasPhysical distancing in dining areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Cashless payment availableCashless payment available
  • Physical distancing rules followedPhysical distancing rules followed

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Free cancellation
Payment Policy
Payment Policy
Credit card required
Pet Policy
Pet Policy
Pets are not allowed
To guarantee a restaurant table, booking in advance is advised, please note that this hotel does not have a elevator, please note the lead guest must be 18 years and older, you must show a valid photo id upon check-in.

Reviews

Value for money:
8.85
Location:
9.8
Staff:
9.65
Facilities:
9.2
Comfort:
9.41
Cleanliness:
9.46
Susan
Jun 29, 2026 07:00:00 AM
Review Score:   10
United Kingdom
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Amazing location Fantastic breakfast Beautiful room, exceptionally clean and well equipped Staff were all so friendly and worked so hard
Negative: The only comment I would make that it was a very small room (standard double) no room to open case apart from bed. And we looked out onto coastal path, but that meant people could look into room. Maybe some obscure screening could be placed on lower half of window.
Summary: A wonderful weekend stay in a beautiful location
See All Reviews

Room Arrangement

Room InfoFacilities
Cozy Double
Room Type: Double
Room Size: 12 m2
1 Full bed(s) Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker, Chocolate/Cookies

Bathroom

Hairdryer, Toilet, Conditioner, Shampoo, Toilet paper, Free toiletries, Towels, Shower, Bathtub or shower, Body soap

Media & Technology

Radio, TV, Flat-screen TV

General

Smoke Alarm, Hypoallergenic, Trash cans, Heating, Key access, Iron

Kitchen

Electric kettle, Refrigerator, Coffee machine

Living Area

Desk

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by stairs only

Room amenities

Hypoallergenic pillow, Socket near the bed, Non-feather pillow, Sofa bed

View

Quiet street view
Standard Double
Room Type: Double
Room Size: 12 m2
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker, Chocolate/Cookies

Bathroom

Hairdryer, Toilet, Conditioner, Shampoo, Toilet paper, Free toiletries, Towels, Shower, Bathtub or shower, Body soap

Media & Technology

Radio, TV, Flat-screen TV

General

Smoke Alarm, Ironing facilities, Hypoallergenic, Trash cans, Heating, Key access, Iron

Kitchen

Electric kettle, Refrigerator, Coffee machine

Living Area

Desk

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by stairs only

Room amenities

Hypoallergenic pillow, Socket near the bed, Non-feather pillow, Sofa bed

View

Quiet street view
Premium View Double
Room Type: Double
Room Size: 12 m2
1 Full bed(s) Bed
Premium View Double

Food & Drink

Chocolate/Cookies, Minibar, Tea/Coffee maker

Bathroom

Private bathroom, Hairdryer, Toilet, Conditioner, Shampoo, Toilet paper, Bathrobe, Towels, Shower, Body soap

Media & Technology

Radio, TV, Flat-screen TV

General

Ironing facilities, Hypoallergenic, Air conditioning, Heating, Trash cans, Carpeted, Iron

Kitchen

Electric kettle, Refrigerator, Coffee machine

Living Area

Sitting area, Desk

Bedroom

Wardrobe or closet, Linens

View

Sea view

Room amenities

Socket near the bed, Sofa bed
Standard Twin
Room Type: Twin
Room Size: 12 m2
2 Twin bed(s) Bed
Standard Twin

Food & Drink

Chocolate/Cookies, Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Toilet, Conditioner, Shampoo, Toilet paper, Free toiletries, Towels, Shower, Bathtub or shower, Body soap

Media & Technology

Radio, TV, Flat-screen TV

General

Smoke Alarm, Ironing facilities, Hypoallergenic, Trash cans, Heating, Iron

Kitchen

Electric kettle, Refrigerator, Coffee machine

Living Area

Desk

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by stairs only

Room amenities

Socket near the bed, Sofa bed
Signature View Double
Room Type: Double
Room Size: 12 m2
1 Full bed(s) Bed
Signature View Double

Food & Drink

Chocolate/Cookies, Minibar, Tea/Coffee maker

Bathroom

Private bathroom, Hairdryer, Toilet, Conditioner, Shampoo, Toilet paper, Bathrobe, Towels, Shower, Body soap

Media & Technology

Radio, TV, Flat-screen TV

General

Ironing facilities, Hypoallergenic, Heating, Trash cans, Carpeted, Iron

Kitchen

Electric kettle, Refrigerator, Coffee machine

Living Area

Desk

Bedroom

Wardrobe or closet, Linens

Room amenities

Socket near the bed, Sofa bed

View

Quiet street view

FAQ's

Is this Pier House pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Pier House?

Check-in time for Pier House starts counting from 3:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Pier House have a swimming pool?

No, this Pier House does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Pier House?

Best-rates for the Pier House starts from $225 per night with includes Pet Friendly, TV, View, Ocean View, Balcony/Terrace, Oceanfront, Security/Safety, Sports/Activities, Fireplace/Heating, Restaurant, Bar, Guest Services, Entertainment, Child Friendly, Internet with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Pier House a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Pier House wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Pier House has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Pier House?

Based on the information reported by the owner or manager, the Pier House indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Pier House?

Based on the information reported by the owner or manager, details for the cancellation policy for the Pier House are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $225
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