Neverland Chalet | Hotel in Hakuba

8.7 (35 Reviews) |  6 Bathrooms  30 Guests
Hokujo Hotel | Neverland Chalet

Hotel in Hokujo, Hakuba

Located in Hakuba, within 6.1 miles of Tsugaike Kogen Ski Area and 27 miles of Nagano Station, Neverland Chalet has accommodations with a garden and free WiFi as well as free private parking for guests who drive. The property is around 28 miles from Zenkoji Temple, 1.3 miles from Happo One Ski Resort and 3.9 miles from Hakuba Goryu Ski Resort. The property provides a shuttle service, while a ski equipment rental service is also available. The rooms in the hotel are equipped with an electric tea pot. Each room comes with air conditioning and a flat-screen TV, and certain accommodations at Neverland Chalet have a mountain view. At the accommodation rooms include a private bathroom with free toiletries and a hairdryer. Guests at Neverland Chalet will be able to enjoy activities in and around Hakuba, like hiking, skiing and cycling. Hakuba Cortina Ski Area is 10 miles from the hotel, while Togakushi Shrine is 27 miles from the property. Matsumoto Airport is 41 miles away.

Neverland Chalet is located in Hakuba.

This 8 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: View, Skiing, Barbecue/Outdoor Cooking, and several others. This is a good star rated property and has over 35 reviews with the average score of 8.7 . Coming to Hakuba and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 8 Bedrooms Hotel if you want to learn more about this Hotala place in Hakuba. These details are authentic, as they are provided by our partner, booking.com.

This Neverland Chalet in Hakuba is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Neverland Chalet”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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北城3020-389 Neverland, Hakuba, 399-9301, Japan

Amenities

Air Conditioner
Parking
View
Transportation/Shuttle
Security/Safety
Sports/Activities
Skiing
Wellness Facilities
Fireplace/Heating
Restaurant
Guest Services
Entertainment
Barbecue/Outdoor Cooking
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Coffee house on site
Parking
  • Free parking
  • Parking on site
  • Private Parking
  • Parking
Activities
  • Cycling
  • Walking tours
  • Live sports events (broadcast)
  • Personal trainer
  • Hiking
  • Skiing
General
  • Family rooms
  • Non-smoking rooms
  • Air conditioning
  • Heating
  • Smoke-free property
  • Soundproof rooms
Guest Services
  • Laundry
  • Baggage storage
  • Private check-in/out
  • Shuttle service
  • Shuttle service (additional charge)
  • Express check-in/out
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Picnic area
  • Garden
  • BBQ facilities
Security/Safety
  • Smoke alarms
  • Security alarm
  • Fire extinguishers
  • 24-hour security
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Contactless check-in/out
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
Skiing
  • Ski storage
  • Ski rental on site
  • Ski school

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are not allowed
License number: 長野県大町保健所指令30大保第22-138号

Reviews

Value for money:
8.44
Location:
8.75
Staff:
8.48
Facilities:
8.65
Comfort:
8.65
Cleanliness:
8.65
Gjw
Jan 6, 2026 08:00:00 AM
Review Score:   5
Australia
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: A comfortable place to stay. Well located after we figured out the shuttle bus stops
Negative: A prime reason for booking neverland was that it had a room with 4 beds which should have suited the couple in our group with 2 small boys. However that room was the loft and the dividing wall to a drop of 6 to 7 metres was only about 400mm above the bed. A potential disaster for small active boys. I'm surprised it met any sort of safety standards. We had to move mattress around to turn a downstairs 2 bed room to a very tight 4 bed room. Unsatisfactory. Additionally some English translations for the operation of Cooktown and washing machine would have saved a lot of frustration. And location should be a positive for neverland so some simple information about where the closest shuttle bus stop is, and where the various bus routes go would be a great help. And shuttle buses are essential as taxis in peak times are impossible .
See All Reviews

Room Arrangement

Room Info Facilities
Standard Villa
Room Type: Villa
Room Size: 120 m2
2 Sofa bed Bed
4 Twin bed(s) Bed
2 Twin bed(s) Bed
2 Twin bed(s) Bed
Standard Villa

Food & Drink

Tea/Coffee maker

Bathroom

Toilet paper, Shower, Free toiletries, Hairdryer, Towels, Bathtub or shower, Private bathroom

General

Key card access, Hardwood or parquet floors, Air conditioning, Private entrance, Smoke Alarm, Heating, Fire extinguisher, Fan

Living Area

Sofa, Desk

Media & Technology

Flat-screen TV

View

Quiet street view, View, Mountain view, Landmark view

Kitchen

Electric kettle, Coffee machine, Cleaning products

Bedroom

Childrens' cribs, Linens

Room Amenities

Drying rack for clothing, Sofa bed, Clothes rack

Exclusive services

Free laundry services

Cleanliness & disinfection

Hand sanitizer
Standard Villa
Room Type: Villa
Room Size: 120 m2
2 Sofa bed Bed
4 Twin bed(s) Bed
3 Twin bed(s) Bed
1 Sofa bed Bed
Standard Villa

General

Key card access, Hardwood or parquet floors, Air conditioning, Private entrance, Smoke Alarm, Heating, Fire extinguisher, Fan

Bathroom

Toilet paper, Free toiletries, Hairdryer, Towels, Bathtub or shower, Private bathroom

Media & Technology

Flat-screen TV

Living Area

Sofa

Kitchen

Electric kettle, Cleaning products

View

Quiet street view, Mountain view, Landmark view

Bedroom

Childrens' cribs, Linens

Room Amenities

Drying rack for clothing, Sofa bed, Clothes rack

Exclusive services

Free laundry services

Cleanliness & disinfection

Hand sanitizer
Standard Villa
Room Type: Villa
Room Size: 120 m2
2 Twin bed(s) Bed
2 Twin bed(s) Bed
2 Sofa bed Bed
4 Twin bed(s) Bed
Standard Villa

Food & Drink

Tea/Coffee maker

Bathroom

Toilet paper, Shower, Free toiletries, Hairdryer, Towels, Bathtub or shower, Private bathroom

General

Key card access, Hardwood or parquet floors, Air conditioning, Private entrance, Smoke Alarm, Heating, Fire extinguisher, Fan

Living Area

Sofa, Desk

Media & Technology

Flat-screen TV

View

Quiet street view, View, Mountain view, Landmark view

Kitchen

Electric kettle, Coffee machine, Cleaning products

Bedroom

Childrens' cribs, Linens

Room Amenities

Drying rack for clothing, Sofa bed, Clothes rack

Exclusive services

Free laundry services

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Neverland Chalet pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Neverland Chalet?

Check-in time for Neverland Chalet starts counting from 3:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Neverland Chalet have a swimming pool?

No, this Neverland Chalet does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Neverland Chalet?

Best-rates for the Neverland Chalet starts from $3,165 per night with includes Entertainment, View, Skiing, Barbecue/Outdoor Cooking, Laundry, Air Conditioner, Parking, Transportation/Shuttle, Guest Services, Child Friendly, Internet, Security/Safety, Sports/Activities, Wellness Facilities, Fireplace/Heating, Restaurant with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Neverland Chalet a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Neverland Chalet wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Neverland Chalet has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Neverland Chalet?

Based on the information reported by the owner or manager, the Neverland Chalet indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Neverland Chalet?

Based on the information reported by the owner or manager, details for the cancellation policy for the Neverland Chalet are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $3,165
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