Mercure Serpong Alam Sutera | Hotel in South Tangerang

| 8.6 (282 Reviews) |  1 Bathroom
Tangerang Hotel | Mercure Serpong Alam Sutera

Discover the Comfort of Mercure Serpong Alam Sutera

Welcome to Mercure Serpong Alam Sutera, your ideal destination for an unforgettable stay in South Tangerang, Banten. This family-friendly hotel offers a smoke-free environment featuring a stunning outdoor pool, an on-site restaurant, and two vibrant bars/lounges for your leisure.

Stay connected with complimentary WiFi in public areas and enjoy the convenience of free self-parking. For those who love shopping, take advantage of our free shuttle service to nearby shopping centers. You will also find a fitness center ready to cater to your wellness needs, along with a refreshing poolside bar and a snack bar/deli perfect for when you need a quick bite.

Your comfort is our priority at Mercure Serpong Alam Sutera, offering 171 thoughtfully designed accommodations equipped with minibars and safes for your convenience. Each room features LED televisions with premium cable channels, ensuring you're entertained throughout your stay. The bathrooms are well-appointed with showers, slippers, complimentary toiletries, and hair dryers to make your experience feel as luxurious as possible.

This South Tangerang hotel provides seamless connectivity with complimentary wireless Internet access in every room. Business travelers will appreciate the dedicated work desks and phones in each accommodation. Additionally, enjoy complimentary bottled water and coffee/tea makers to keep you refreshed. If needed, you can request irons, ironing boards, or extra towels and bed linens, with daily housekeeping ensuring your space remains immaculate.

For your recreation, both an outdoor pool and a children's pool are available on-site. Explore additional recreational activities either within the hotel grounds or nearby—please note that some may incur an extra fee.

Where to Stay in South Tangerang: Discovering the Heart of Banten, Indonesia

When considering where to stay in South Tangerang, you'll find this vibrant city in Banten, Indonesia, is an urban gem that seamlessly blends modern conveniences with cultural authenticity. Known for its dynamic atmosphere and flourishing commercial zones, South Tangerang offers a plethora of attractions for visitors. Unique elements such as its rich culinary scene, lush parks, and contemporary malls make it an ideal destination for both relaxation and adventure. This bustling area also caters well to families, ensuring a broad range of experiences that can be enjoyed together.

For those staying at the Mercure Serpong Alam Sutera, you are perfectly situated to explore nearby attractions that enhance your trip. Indulge in leisurely afternoons by the hotel's outdoor pool or enjoy a refreshing drink at one of the two bars on-site. The family-friendly hotel features a fitness center for keeping active during your stay. A short distance away, you can visit the popular Living World Mall for shopping and dining, or spend time at the scenic Teras Kota park, both offering fun activities for all ages. Additionally, the hotel's complimentary shopping center shuttle makes it convenient to navigate local experiences, placing the best of South Tangerang right at your fingertips.

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Jl Alam Sutera Boulevard Kav23, South Tangerang, 15325, Indonesia

Amenities

Air Conditioner
Parking
Pool
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 2 pm; check-in end time: 4 pm contactless check-in available late check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon contactless check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! one child 16 years old or younger stays free when using existing bedding. rollaway/extra beds are available for idr 450000.0 per night. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately idr 208000 for adults and idr 104000 for children airport shuttle fee: idr 363000 per vehicle (one-way, maximum occupancy 4) late check-out is available for a fee (subject to availability) rollaway bed fee: idr 450000.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

JAEHUN
Mar 23, 2025 10:52:05 PM
Review Score:   10
Summary: There is a big shopping mall near by the hotel. The hotel is very nice and its location is quite good.
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FAQ's

Is this Mercure Serpong Alam Sutera pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Serpong Alam Sutera?

Check-in time for Mercure Serpong Alam Sutera starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Serpong Alam Sutera have a swimming pool?

Yes, this Mercure Serpong Alam Sutera has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Serpong Alam Sutera?

Best-rates for the Mercure Serpong Alam Sutera starts from $62 per night with includes Guest Services, Child Friendly, Internet, Kitchen, Balcony/Terrace, Transportation/Shuttle, Sports/Activities, Wellness Facilities, Entertainment, Parking, Accessibility, Security/Safety, Bar, Breakfast, Pool, Wheelchair Accessible, Bedding/Linens, Barbecue/Outdoor Cooking, Laundry, Air Conditioner, Business Services, Restaurant with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Mercure Serpong Alam Sutera a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Serpong Alam Sutera wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Serpong Alam Sutera is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Serpong Alam Sutera?

Based on the information reported by the owner or manager, the Mercure Serpong Alam Sutera indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Serpong Alam Sutera?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mercure Serpong Alam Sutera are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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