Mercure Nairobi Upper Hill | Hotel in Nairobi

| 8.8 (177 Reviews) |  1 Bathroom
Nairobi Upper Hill Hotel | Mercure Nairobi Upper Hill

Experience Comfort at Mercure Nairobi Upper Hill

Welcome to Mercure Nairobi Upper Hill, your ideal destination for a relaxing stay in the heart of Nairobi. This suburban hotel is strategically located in Nairobi Upper Hill, ensuring you have easy access to all the vibrant attractions and business hubs the city has to offer.

At Mercure Nairobi Upper Hill, you will find a variety of dining options with two excellent on-site restaurants, where you can savor delicious meals throughout your stay. Enjoy a refreshing drink at the bar/lounge or grab a quick bite at the snack bar/deli. The property also features complimentary WiFi in public areas, ensuring you stay connected during your visit. For those traveling by car, free self-parking is available.

This smoke-free hotel provides an inviting atmosphere with additional amenities such as a cozy coffee shop/cafe, 24-hour room service, and versatile conference space for any business needs. Housekeeping services are available upon request, adding to your convenience.

The accommodations at Mercure Nairobi Upper Hill include 44 well-appointed air-conditioned rooms outfitted with minibars and safes for your personal belongings. Each guest room features televisions equipped with premium satellite channels, along with in-room refrigerators and coffee/tea makers to enhance your comfort. Bathrooms are designed for relaxation, complete with shower/tub combinations, plush bathrobes, comfortable slippers, and complimentary toiletries.

Stay productive with complimentary wired and wireless Internet access, allowing you to surf the web or catch up on work effortlessly. Business-friendly amenities include desks and phones, ensuring you have everything you need for a successful trip. Additional conveniences such as complimentary bottled water, hair dryers, and the option to request fresh towels and bed linens make your stay even more enjoyable. A nightly turndown service and daily housekeeping are also provided to maintain a pristine environment during your time here.

Where to Stay in Nairobi: An Unforgettable Experience Awaits

Nairobi, the vibrant capital of Kenya, is a remarkable blend of modernity and tradition, offering visitors a unique experience rich in culture and wildlife. This bustling city is renowned for its close proximity to both urban attractions and stunning natural reserves, making it an ideal destination for travelers seeking adventure and relaxation alike. The city's hallmark is its iconic national park, home to diverse wildlife including lions and giraffes that graze against a backdrop of skyscrapers. With its dynamic arts scene, delicious cuisine, and friendly locals, you'll quickly discover why Nairobi is a must-visit location on your travels.

When searching for accommodation in Nairobi, consider staying at the Mercure Nairobi Upper Hill, conveniently situated in the heart of the city. This smoke-free hotel offers a variety of amenities, including two restaurants, a bar/lounge, and a snack bar/deli, perfect for indulging in local and international favorites after a day of exploration. Nearby, you can visit attractions such as the Karen Blixen Museum and the David Sheldrick Wildlife Trust, both just a short drive away. Enjoy the comfort of well-appointed rooms with premium amenities, and take advantage of the complimentary WiFi and self-parking available to make your stay seamless. The combination of luxury and accessibility makes Mercure Nairobi Upper Hill an exceptional choice for your adventure in Nairobi.

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Longhorn Road Off Kilimanjaro Avenue, Nairobi, 00000, Kenya

Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in time starts at 2 pm contactless check-in available late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 11:00 am contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for usd 3740 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately usd 30 per person fee for wired internet in public areas: usd 2.5 per day (rates may vary) airport shuttle fee: usd 35 per person (one-way) rollaway bed fee: usd 3740 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg) this property uses eco-friendly cleaning products

Reviews

Iman
Jul 18, 2025 10:44:13 PM
Review Score:   10
Summary: It was great.
See All Reviews

FAQ's

Is this Mercure Nairobi Upper Hill pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Mercure Nairobi Upper Hill have a swimming pool?

Yes, this Mercure Nairobi Upper Hill has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Nairobi Upper Hill?

Best-rates for the Mercure Nairobi Upper Hill starts from $130 per night with includes Entertainment, Kitchen, Laundry, TV, Wellness Facilities, Child Friendly, Parking, Accessibility, Restaurant, Guest Services, Breakfast, Air Conditioner, Transportation/Shuttle, Security/Safety, Bedding/Linens, Internet, Pool, Wheelchair Accessible, Business Services, Bar with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Mercure Nairobi Upper Hill a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Nairobi Upper Hill wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Nairobi Upper Hill is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Nairobi Upper Hill?

Based on the information reported by the owner or manager, the Mercure Nairobi Upper Hill indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Nairobi Upper Hill?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mercure Nairobi Upper Hill are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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