Mercure Krakow Stare Miasto | Hotel in Krakow

| 9.2 (3396 Reviews) |   Pet Friendly  6 Bathrooms  18 Guests
Stare Miasto Hotel | Mercure Krakow Stare Miasto

Hotel in Stare Miasto, Krakow

Ideally set in the center of Krakow, Mercure Krakow Stare Miasto has air-conditioned rooms with free WiFi, private parking and room service. This 4-star hotel offers a bar. The property has a fitness center, restaurant and shared lounge, and Krakow Central Station is a 6-minute walk away. All rooms at the hotel come with a flat-screen TV with satellite channels and a safety deposit box. The rooms include a private bathroom with free toiletries, while selected rooms also feature a terrace and others also feature city views. Guest rooms will provide guests with a desk and an electric tea pot. A buffet, à la carte or vegetarian breakfast is served at the property. The area is popular for cycling, and bike rental is available at Mercure Krakow Stare Miasto. Languages spoken at the 24-hour front desk include German, English, French and Polish. Popular points of interest near the accommodation include St. Florian's Gate, Galeria Krakowska and Lost Souls Alley. John Paul II International Kraków–Balice Airport is 10 miles from the property, and the property offers a paid airport shuttle service.

Mercure Krakow Stare Miasto is located in Krakow.

This 191 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Balcony/Terrace, Restaurant, Entertainment, and several others. This is a 4 star rated property and has over 3396 reviews with the average score of 9.2 . Coming to Krakow and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 191 Bedrooms Hotel if you want to learn more about this Hotala place in Krakow. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Krakow Stare Miasto in Krakow is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Krakow Stare Miasto”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Pawia 18 B, Krakow, 31154, Poland

Amenities

Air Conditioner
Parking
Pet Friendly
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Coffee house on site
  • Kids' meals
  • Bar
  • Wine/Champagne
  • Breakfast in the room
  • Special diet meals (on request)
Parking
  • Private Parking
  • Parking on site
  • Parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Accessibility
  • Raised toilet
  • Lowered sink
  • Bathroom emergency cord
  • Wheelchair accessible
  • Toilet with grab rails
Activities
  • Fitness center
  • Hiking
  • Fitness
  • Bike tours
  • Tour or class about local culture
  • Themed dinners
  • Live sports events (broadcast)
  • Cycling
  • Walking tours
  • Temporary art galleries
Entertainment
  • Board games/Puzzles
General
  • Non-smoking rooms
  • Facilities for disabled guests
  • Soundproof rooms
  • Smoke-free property
  • Air conditioning
  • Convenience store on site
  • Family rooms
  • Heating
  • Safe
  • Wifi in all areas
  • Hypoallergenic room available
  • Pet friendly
  • Elevator
Guest Services
  • Meeting/Banquet facilities
  • Fax/Photocopying
  • Private check-in/out
  • Shared lounge/TV area
  • Suit press
  • 24-hour front desk
  • Concierge
  • Airport shuttle (additional charge)
  • Daily housekeeping
  • Dry cleaning
  • Airport shuttle
  • Laundry
  • Tour desk
  • Baggage storage
  • Shuttle service
  • Pet basket
  • Shuttle service (additional charge)
  • Room service
  • Express check-in/out
  • Pet bowls
  • Ironing service
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Outdoor furniture
Security/Safety
  • CCTV outside property
  • Security alarm
  • Key card access
  • CCTV in common areas
  • Fire extinguishers
  • 24-hour security
  • Smoke alarms
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Process in place to check health of guests
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out
  • Cashless payment available
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed and charges may apply.
Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian, when staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Reviews

Value for money:
8.87
Location:
9.66
Staff:
9.35
Facilities:
9.18
Comfort:
9.37
Cleanliness:
9.35
Jens
Sep 17, 2025 07:00:00 AM
Review Score:   10
Denmark
Reviewer Type: Solo Traveller
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Privilege Double Room
Room Type: Double
Room Size: 21 m2
1 Queen bed(s) Bed
Privilege Double Room

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

General

Carpeted, Iron, Trash cans, Smoke Alarm, Heating, Key card access, Safe, Ironing facilities, Air conditioning

Media & Technology

Radio, Satellite channels, Telephone, Flat-screen TV, TV, Cable channels

Bathroom

Free toiletries, Bathtub or shower, Toilet, Private bathroom, Toilet paper, Conditioner, Hairdryer, Bathrobe, Slippers, Body soap, Towels, Shampoo

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Kitchen

Coffee machine, Electric kettle, Cleaning products

Bedroom

Linens, Wardrobe or closet

View

City view, Inner courtyard view

Accessibility

Upper floors accessible by elevator, Roll-in shower, Accessible by elevator

Room Amenities

Socket near the bed, Hypoallergenic pillow

Physical distancing

Single-room AC for guest accommodation
Classic Double Room
Room Type: Double
Room Size: 21 m2
1 Queen bed(s) Bed
Classic Double Room

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

General

Carpeted, Iron, Trash cans, Smoke Alarm, Heating, Key card access, Safe, Interconnecting room(s) available, Ironing facilities, Air conditioning

Media & Technology

Radio, Satellite channels, Telephone, Flat-screen TV, TV, Cable channels

Bathroom

Free toiletries, Bathtub or shower, Toilet, Private bathroom, Toilet paper, Hairdryer, Body soap, Towels, Shampoo

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Kitchen

Electric kettle, Cleaning products

Bedroom

Linens, Wardrobe or closet

View

City view, Inner courtyard view

Accessibility

Upper floors accessible by elevator, Roll-in shower, Accessible by elevator

Room Amenities

Socket near the bed, Hypoallergenic pillow

Physical distancing

Single-room AC for guest accommodation
Classic Twin Room
Room Type: Double
Room Size: 21 m2
1 Twin bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Free toiletries, Bathtub or shower, Toilet, Private bathroom, Toilet paper, Hairdryer, Body soap, Towels, Shampoo, Bathtub

General

Carpeted, Iron, Trash cans, Smoke Alarm, Heating, Key card access, Safe, Interconnecting room(s) available, Ironing facilities, Air conditioning

Media & Technology

Radio, Satellite channels, Telephone, Flat-screen TV, TV, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Kitchen

Electric kettle, Cleaning products

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Roll-in shower, Accessible by elevator

Room Amenities

Socket near the bed, Hypoallergenic pillow

View

Inner courtyard view

Physical distancing

Single-room AC for guest accommodation
Superior Queen Room with Sofa Bed
Room Type: Quad
Room Size: 24 m2
1 Sofa bed Bed
1 Queen bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

General

Carpeted, Iron, Trash cans, Smoke Alarm, Heating, Key card access, Safe, Ironing facilities, Air conditioning

Media & Technology

Radio, Satellite channels, Telephone, Flat-screen TV, TV, Cable channels

Bathroom

Free toiletries, Bathtub or shower, Toilet, Private bathroom, Toilet paper, Hairdryer, Body soap, Towels, Shampoo

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk, Sofa

Kitchen

Electric kettle, Cleaning products

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Roll-in shower, Accessible by elevator

Room Amenities

Hypoallergenic pillow, Socket near the bed, Sofa bed

Physical distancing

Single-room AC for guest accommodation
Junior Suite with One Double Bed And Sofa
Room Type: Suite
Room Size: 27 m2
1 Sofa bed Bed
1 Queen bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

General

Carpeted, Iron, Trash cans, Smoke Alarm, Heating, Key card access, Safe, Ironing facilities, Air conditioning

Media & Technology

Radio, Satellite channels, Telephone, Flat-screen TV, TV, Cable channels

Bathroom

Free toiletries, Bathtub or shower, Toilet, Private bathroom, Toilet paper, Conditioner, Hairdryer, Bathrobe, Slippers, Body soap, Towels, Shampoo

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk, Sofa

Kitchen

Coffee machine, Electric kettle, Cleaning products

Bedroom

Linens, Wardrobe or closet

View

City view

Accessibility

Upper floors accessible by elevator, Roll-in shower, Accessible by elevator

Room Amenities

Hypoallergenic pillow, Socket near the bed, Sofa bed

Physical distancing

Single-room AC for guest accommodation
Executive Suite with Queen bed and Terrace
Room Type: Suite
Room Size: 42 m2
1 Sofa bed Bed
1 Queen bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

General

Carpeted, Iron, Trash cans, Smoke Alarm, Heating, Key card access, Safe, Ironing facilities, Air conditioning

Media & Technology

Radio, Satellite channels, Telephone, Flat-screen TV, TV, Cable channels

Bathroom

Free toiletries, Bathtub or shower, Toilet, Private bathroom, Toilet paper, Conditioner, Hairdryer, Bathrobe, Slippers, Body soap, Towels, Shampoo

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk, Sofa

Kitchen

Coffee machine, Electric kettle, Cleaning products

Bedroom

Linens, Wardrobe or closet

View

City view

Outdoors

Terrace

Accessibility

Upper floors accessible by elevator, Roll-in shower, Accessible by elevator

Room Amenities

Hypoallergenic pillow, Socket near the bed, Sofa bed

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Mercure Krakow Stare Miasto pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Krakow Stare Miasto?

Check-in time for Mercure Krakow Stare Miasto starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Krakow Stare Miasto have a swimming pool?

No, this Mercure Krakow Stare Miasto does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Krakow Stare Miasto?

Best-rates for the Mercure Krakow Stare Miasto starts from $120 per night with includes Pet Friendly, Accessibility, Transportation/Shuttle, Security/Safety, EV Charge Station, Toiletries, Guest Services, Child Friendly, TV, Wheelchair Accessible, Sports/Activities, Fireplace/Heating, Bar, Breakfast, Internet, Laundry, Air Conditioner, Business Services, Wellness Facilities, Kitchen, Parking, Balcony/Terrace, Restaurant, Entertainment with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Mercure Krakow Stare Miasto a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Krakow Stare Miasto wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Krakow Stare Miasto is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Krakow Stare Miasto?

Based on the information reported by the owner or manager, the Mercure Krakow Stare Miasto indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Krakow Stare Miasto?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mercure Krakow Stare Miasto are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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