Mandarin Oriental Palace, Luzern | Hotel in Lucerne

| 9.6 (301 Reviews) |   Pet Friendly  18 Bathrooms  50 Guests
Lucerne Hotel | Mandarin Oriental Palace, Luzern

Hotel in Lucerne

Elegant Accommodations

Mandarin Oriental Palace in Luzern offers a 5-star experience with spa facilities, a sauna, sun terrace, and a beautiful garden. Guests enjoy a restaurant and bar, complemented by private check-in and check-out services.

Comfortable Amenities

The hotel features a fitness room, steam room, and a 24-hour front desk. Additional services include room service, a child-friendly buffet, and electric vehicle charging. Each room is equipped with a balcony, bathrobes, and free toiletries.

Dining Options

Breakfast includes continental, buffet, and à la carte options with local specialties, warm dishes, fresh pastries, and more. The restaurant serves French, Japanese, and Mediterranean cuisines for lunch and dinner.

Prime Location

Located 1.1 mi from Lido Luzern and 40 mi from Zurich Airport, the hotel is near an ice-skating rink and boating. Guests appreciate the attentive staff, scenic lakes, and convenient location.

Mandarin Oriental Palace, Luzern is located in Lucerne.

This 18 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Pet Friendly, and several others. This is a 5 star rated property and has over 301 reviews with the average score of 9.6 . Coming to Lucerne and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 18 Bedrooms Hotel if you want to learn more about this Hotala place in Lucerne. These details are authentic, as they are provided by our partner, booking.com.

This Mandarin Oriental Palace, Luzern in Lucerne is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mandarin Oriental Palace, Luzern”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Haldenstrasse 10, Lucerne, 6006, Switzerland

Amenities

Air ConditionerAir Conditioner
ParkingParking
Pet FriendlyPet Friendly
Designated Smoking AreaDesignated Smoking Area
ViewView
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
EV Charge StationEV Charge Station
Business ServicesBusiness Services
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
Child FriendlyChild Friendly
HeatingHeating
InternetInternet
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • Kids' mealsKids' meals
  • RestaurantRestaurant
  • Wine/ChampagneWine/Champagne
  • BarBar
  • Kid-friendly buffetKid-friendly buffet
ParkingParking
  • Electric vehicle charging stationElectric vehicle charging station
  • ParkingParking
  • Parking garageParking garage
  • Accessible parkingAccessible parking
ActivitiesActivities
  • Spa facilitiesSpa facilities
  • Steam roomSteam room
  • FitnessFitness
  • Fitness centerFitness center
  • Spa lounge/Relaxation areaSpa lounge/Relaxation area
  • Spa and wellness centerSpa and wellness center
  • SaunaSauna
GeneralGeneral
  • Paid WifiPaid Wifi
  • Air conditioningAir conditioning
  • ElevatorElevator
  • Non-smoking roomsNon-smoking rooms
  • Hypoallergenic room availableHypoallergenic room available
  • HeatingHeating
  • Smoke-free propertySmoke-free property
  • SafeSafe
  • Facilities for disabled guestsFacilities for disabled guests
  • Designated smoking areaDesignated smoking area
  • Pet friendlyPet friendly
Guest ServicesGuest Services
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • 24-hour front desk24-hour front desk
  • Ironing serviceIroning service
  • Baggage storageBaggage storage
  • LaundryLaundry
  • Daily housekeepingDaily housekeeping
  • Pet bowlsPet bowls
  • Pet basketPet basket
  • Private check-in/outPrivate check-in/out
  • Airport shuttleAirport shuttle
  • Dry cleaningDry cleaning
  • Shuttle service (additional charge)Shuttle service (additional charge)
  • Shuttle serviceShuttle service
  • LockersLockers
  • Express check-in/outExpress check-in/out
  • Room serviceRoom service
  • Airport shuttle (additional charge)Airport shuttle (additional charge)
  • Fax/PhotocopyingFax/Photocopying
  • Suit pressSuit press
  • Currency exchangeCurrency exchange
  • Valet parkingValet parking
  • ConciergeConcierge
  • Invoice providedInvoice provided
InternetInternet
  • WifiWifi
  • InternetInternet
OutdoorsOutdoors
  • Outdoor furnitureOutdoor furniture
  • GardenGarden
  • TerraceTerrace
  • Sun deckSun deck
Security/SafetySecurity/Safety
  • Smoke alarmsSmoke alarms
  • Key card accessKey card access
  • 24-hour security24-hour security
  • Security alarmSecurity alarm
  • Fire extinguishersFire extinguishers
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Property cleaned by professional cleaning companiesProperty cleaned by professional cleaning companies
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • Physical distancing in dining areasPhysical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securelyDelivered food covered securely
  • First aid kits availableFirst aid kits available
  • Process in place to check health of guestsProcess in place to check health of guests
  • Access to healthcare professionalsAccess to healthcare professionals
  • Face masks for guests availableFace masks for guests available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by propertyThermometers for guests provided by property
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Contactless check-in/outContactless check-in/out
  • Physical distancing rules followedPhysical distancing rules followed
  • Cashless payment availableCashless payment available
Transportation/ShuttleTransportation/Shuttle
  • Airport drop-offAirport drop-off
  • Airport pickupAirport pickup

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation Policy
Cancellation Policy
Non refundable
Payment Policy
Payment Policy
Credit card required
Pet Policy
Pet Policy
Pets are allowed upon request and charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.

Reviews

Value for money:
8.62
Location:
9.76
Staff:
9.56
Facilities:
9.51
Comfort:
9.77
Cleanliness:
9.67
Ashar
Oct 7, 2026 07:00:00 AM
Review Score:   8
USA
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room InfoFacilities
Superior Room
Room Type: Double
Room Size: 25 m2
2 Twin bed(s) Bed
1 King bed(s) Bed
Superior Room

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Free toiletries, Bathrobe, Shower

General

Ironing facilities, Safety deposit box

Media & Technology

Telephone

Living Area

Desk

Bedroom

Cribs
Superior Lake View Room
Room Type: Double
Room Size: 29 m2
2 Twin bed(s) Bed
1 King bed(s) Bed
Superior Lake View Room

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Free toiletries, Bathrobe, Shower

General

Ironing facilities, Safety deposit box

Media & Technology

Telephone

Living Area

Desk

Bedroom

Cribs
Superior Lake View Room with Balcony
Room Type: Double
Room Size: 30 m2
2 Twin bed(s) Bed
1 King bed(s) Bed
Superior Lake View Room with Balcony

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Free toiletries, Bathrobe, Shower

General

Ironing facilities, Safety deposit box

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Desk

Bedroom

Cribs
Superior Lake View Room with Terrace
Room Type: Double
Room Size: 30 m2
2 Twin bed(s) Bed
1 King bed(s) Bed
Superior Lake View Room with Terrace

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Free toiletries, Bathrobe, Shower

General

Ironing facilities, Safety deposit box

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Desk

Bedroom

Cribs
Deluxe Lake View Room
Room Type: Double
Room Size: 36 m2
2 Twin bed(s) Bed
1 King bed(s) Bed
Deluxe Lake View Room

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Free toiletries, Bathrobe, Shower

General

Ironing facilities, Safety deposit box

Media & Technology

Telephone

Living Area

Desk

Bedroom

Cribs
Deluxe Lake View Room with Balcony
Room Type: Double
Room Size: 37 m2
2 Twin bed(s) Bed
1 King bed(s) Bed
Deluxe Lake View Room with Balcony

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Free toiletries, Bathrobe, Shower

General

Ironing facilities, Safety deposit box

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Desk

Bedroom

Cribs
Mandarin Room
Room Type: Triple
Room Size: 50 m2
2 Twin bed(s) Bed
1 King bed(s) Bed
Mandarin Room

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Free toiletries, Bathrobe, Shower

General

Ironing facilities, Safety deposit box

Media & Technology

Telephone

Living Area

Desk

Room amenities

Fold-up bed

Bedroom

Cribs
Lake View Junior Suite
Room Type: Suite
Room Size: 47 m2
1 King bed(s) Bed
Lake View Junior Suite

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Free toiletries, Bathrobe, Shower

General

Ironing facilities, Safety deposit box

Media & Technology

Telephone

Living Area

Desk

Room amenities

Fold-up bed

Bedroom

Cribs
Accessible - Lake View Junior Suite
Room Type: Triple
Room Size: 47 m2
2 Twin bed(s) Bed
1 King bed(s) Bed
Accessible - Lake View Junior Suite

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Free toiletries, Bathrobe, Shower

General

Ironing facilities, Safety deposit box

Media & Technology

Telephone

Living Area

Desk

Room amenities

Fold-up bed

Bedroom

Cribs
Lake View Junior Suite with Balcony
Room Type: Suite
Room Size: 50 m2
1 King bed(s) Bed
Lake View Junior Suite with Balcony

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Bath, Free toiletries, Bathrobe, Shower

General

Ironing facilities, Safety deposit box

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Desk

Bedroom

Cribs
Lake View Junior Suite with Terrace
Room Type: Suite
Room Size: 45 m2
1 King bed(s) Bed
Lake View Junior Suite with Terrace

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Bath, Free toiletries, Bathrobe, Shower

General

Ironing facilities, Safety deposit box

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Desk

Room amenities

Fold-up bed

Bedroom

Cribs
Lake View Suite
Room Type: Suite
Room Size: 47 m2
1 King bed(s) Bed
Lake View Suite

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Bath, Free toiletries, Bathrobe, Shower

General

Ironing facilities, Safety deposit box

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Desk

Room amenities

Fold-up bed

Bedroom

Cribs
Lake View Suite with Balcony
Room Type: Suite
Room Size: 56 m2
1 King bed(s) Bed
Lake View Suite with Balcony

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Bath, Free toiletries, Bathrobe, Shower

General

Ironing facilities, Safety deposit box

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Desk

Room amenities

Fold-up bed

Bedroom

Cribs
Lake View Tower Suite
Room Type: Suite
Room Size: 70 m2
1 King bed(s) Bed
1 Sofa bed Bed
Lake View Tower Suite

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Bath, Free toiletries, Bathrobe, Shower

General

Ironing facilities, Safety deposit box

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Desk

Room amenities

Fold-up bed

Bedroom

Cribs
Lake View Suite with Terrace
Room Type: Suite
Room Size: 57 m2
1 King bed(s) Bed
Lake View Suite with Terrace

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Free toiletries, Bathrobe, Shower

General

Ironing facilities, Safety deposit box

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Desk

Room amenities

Fold-up bed

Bedroom

Cribs
Deluxe Lake View Room with Terrace
Room Type: Double
Room Size: 37 m2
2 Twin bed(s) Bed
1 King bed(s) Bed
Deluxe Lake View Room with Terrace

Food & Drink

Tea/Coffee maker, Bottle of water

General

Ironing facilities, Safety deposit box

Media & Technology

Telephone

Outdoors

Balcony

Bathroom

Private bathroom, Bathrobe, Free toiletries

Living Area

Desk
Panoramic Junior Suite
Room Type: Suite
Room Size: 52 m2
1 King bed(s) Bed
Panoramic Junior Suite

Food & Drink

Tea/Coffee maker, Bottle of water

General

Ironing facilities, Safety deposit box

Media & Technology

Telephone

Outdoors

Balcony

Bathroom

Private bathroom, Bathrobe, Free toiletries

Living Area

Desk

Bedroom

Cribs
Accessible - Superior Room
Room Type: Double
Room Size: 29 m2
2 Twin bed(s) Bed
1 King bed(s) Bed
Accessible - Superior Room

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Free toiletries, Bathrobe, Shower

General

Ironing facilities, Safety deposit box

Media & Technology

Telephone

Living Area

Desk

FAQ's

Is this Mandarin Oriental Palace, Luzern pet-friendly for guests? 

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mandarin Oriental Palace, Luzern? 

Check-in time for Mandarin Oriental Palace, Luzern starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mandarin Oriental Palace, Luzern have a swimming pool? 

No, this Mandarin Oriental Palace, Luzern does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mandarin Oriental Palace, Luzern? 

Best-rates for the Mandarin Oriental Palace, Luzern starts from $903 per night with includes Air Conditioner, Parking, Pet Friendly, Designated Smoking Area, View, Wheelchair Accessible, Balcony/Terrace, Accessibility, Transportation/Shuttle, Security/Safety, EV Charge Station, Business Services, Wellness Facilities, Spa, Restaurant, Bar, Guest Services, Child Friendly, Heating, Internet, Laundry with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Mandarin Oriental Palace, Luzern a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mandarin Oriental Palace, Luzern wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Mandarin Oriental Palace, Luzern is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mandarin Oriental Palace, Luzern? 

Based on the information reported by the owner or manager, the Mandarin Oriental Palace, Luzern indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mandarin Oriental Palace, Luzern? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Mandarin Oriental Palace, Luzern are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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