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Krystal Grand Cancun All Inclusive | Hotel in Cancun

| 7.4 (1002 Reviews) |  1 Bathroom
Punta Cancun Hotel | Krystal Grand Cancun All Inclusive

Hotel in Punta Cancun, Cancun

Family-friendly hotel on the beach, with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Krystal Grand Cancun All Inclusive's full-service spa. Then enjoy a meal at one of the hotel's 8 restaurants.
Krystal Grand Cancun All Inclusive offers 398 accommodations with laptop-compatible safes and espresso makers. Rooms open to balconies. Pillowtop beds feature down comforters and premium bedding. 50-inch LED televisions come with premium cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.


4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Blvd. Kukulcan km 8.5, Zona Hotelera, Cancun, 77500, Mexico

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower
  • Towels
  • Bathrobes
  • Free toiletries
  • Hair dryer
Bedroom
  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Pillow-top mattress
  • Premium bedding
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Soundproofing
  • Iron/ironing board
  • Restaurant dining guide
  • Phone
  • Desk
  • Laptop-friendly workspace
  • Connecting rooms available
  • Laptop-compatible safe
Breakfast
  • 8 restaurants and 1 coffee shop/cafe
  • 6 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Room service available
  • Free bottled water
  • Espresso maker
Parking
  • Free secured self parking on site
  • Wheelchair-accessible parking available
Accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible parking
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Wheelchair-accessible lounge
  • Stair-free path to entrance
Activities
  • Windsurfing
  • Snorkeling
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Beach club (surcharge)
  • Yoga classes
  • 4 outdoor pools
  • Beach volleyball
  • Playground
  • Full-service spa
Entertainment
  • Cable channels
  • 50-inch LED TV
  • Premium channels
General
  • Meeting rooms - 6
  • ATM/banking services
  • Elevator
  • Banquet hall
  • Grocery/convenience store
  • Front-desk safe
  • Spanish
  • English
  • Romance packages available
  • Beach towels
  • Designated smoking areas (fines apply)
  • TV in lobby
Guest Services
  • Children's pool
  • Laundry facilities
  • Snack bar/deli
  • Children's toys
  • Soundproofed rooms
  • Highchair
  • Grocery/convenience store
  • Free babysitting
  • In-room child care (surcharge)
  • Free cribs/infant beds
  • Supervised childcare (surcharge)
  • Free rollaway/extra beds
  • 4 outdoor pools
  • Free children's club
  • Playground
  • Children's games
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Daily housekeeping
  • Wedding services
  • Dry cleaning service
  • 24-hour front desk
  • Concierge services
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Beach cabanas (surcharge)
  • Outdoor furniture
  • Picnic area
  • Terrace
  • Pool umbrellas
  • Pool sun loungers
  • Beachfront location
  • Garden
  • Outdoor entertainment area
  • Beach umbrellas
  • Beach loungers
  • Balcony
Spa
  • Reflexology
  • Detox wraps
  • Massage - hot stone
  • Body treatments
  • Spa open daily
  • Aromatherapy
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage - sports
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Body scrubs

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 21
Check-out
Check-out before noon
Child Policy
Children are welcome. free rollaway/extra beds! free cribs (infant beds)!
Pet Policy
No pets or service animals allowed
Access to the infinite pool is available only for guests staying at the altitude tower cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Jul 19, 2025 08:03:16 AM
Review Score:   10
Summary: Great beach, good food. Nice ocean view room. Room had a connect door but we were able to change room. Loved the heated pools.
See All Reviews

Room Arrangement

Room Info Facilities
Altitude Suite King, Ocean Front
Room Size: 549 square feet m2
1 King Bed
Altitude Suite King, Ocean Front

General

Number of living rooms 0, Square meters - 51, Number of bedrooms - 0, Square feet - 549, Hypo-allergenic bedding available, Sea view, Ping - 15.43, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Superior Room, 2 Double Beds, Ocean View
Room Size: m2
2 Double Beds
Superior Room, 2 Double Beds, Ocean View

General

Number of living rooms 0, Number of bedrooms - 0, Extra bed count 1, Ocean view, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 2 Double Beds, Ocean View
Room Size: 474 square feet m2
2 Double Beds
Deluxe Room, 2 Double Beds, Ocean View

General

Number of living rooms 0, Balcony or patio, Number of bedrooms - 0, Hypo-allergenic bedding available, Sea view, Ping - 13.32, Balcony, Extra bed count 1, Square feet - 474, Bed count minimum 2, Square meters - 44, Bed count maximum 2
Superior Room, 1 King Bed, Ocean View
Room Size: m2
1 King Bed
Superior Room, 1 King Bed, Ocean View

General

Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1
Deluxe Room, 1 King Bed, Ocean View
Room Size: 474 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, Ocean View

General

Number of living rooms 0, Number of bedrooms - 0, Ping - 13.32, Bed count minimum 1, Extra bed count 1, Square feet - 474, Ocean view, Bed count maximum 1, Square meters - 44
Altitude Corner Suite, Partial Ocean view
Room Size: 603 square feet m2
1 King Bed
Altitude Corner Suite, Partial Ocean view

General

Number of living rooms 0, Number of bedrooms - 0, Square feet - 603, Bed count minimum 1, Extra bed count 1, Square meters - 56, Ping - 16.95, Bed count maximum 1
Standard Room, 2 Double Beds, City View
Room Size: 474 square feet m2
2 Double Beds
Standard Room, 2 Double Beds, City View

General

Number of living rooms 0, Number of bedrooms - 0, Ping - 13.32, Extra bed count 1, Square feet - 474, Resort view, Bed count minimum 2, Square meters - 44, Bed count maximum 2
Standard Room, 1 King Bed, City View
Room Size: 474 square feet m2
1 King Bed
Standard Room, 1 King Bed, City View

General

Number of living rooms 0, Number of bedrooms - 0, Ping - 13, Bed count minimum 1, Extra bed count 1, Square feet - 474, Bed count maximum 1, Square meters - 44, City view
Altitude Master Suite, Ocean front
Room Size: 1054 square feet m2
2 King Bed and Twin Sofa Bed
Altitude Master Suite, Ocean front

General

Square meters - 98, Ping - 29.62, Square feet - 1054, Private hot tub, Number of living rooms 0, Private hot tub (outdoor), Number of bedrooms - 0, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 King Bed, Partial Ocean View
Room Size: 474 square feet m2
1 King Bed
Standard Room, 1 King Bed, Partial Ocean View

General

Number of living rooms 0, Number of bedrooms - 0, Partial ocean view, Ping - 13.32, Bed count minimum 1, Extra bed count 1, Square feet - 474, Bed count maximum 1, Square meters - 44
Altitude Suite 2 double beds, Boulevard view
Room Size: 549 square feet m2
2 Double Beds
Altitude Suite 2 double beds, Boulevard view

General

Number of living rooms 0, Square meters - 51, Number of bedrooms - 0, Square feet - 549, Ping - 15.43, Extra bed count 1, Resort view, Bed count minimum 2, Bed count maximum 2
Standard Room, 2 Double Beds, Partial Ocean View
Room Size: 474 square feet m2
2 Double Beds
Standard Room, 2 Double Beds, Partial Ocean View

General

Number of living rooms 0, Number of bedrooms - 0, Partial ocean view, Ping - 13.32, Extra bed count 1, Square feet - 474, Bed count minimum 2, Square meters - 44, Bed count maximum 2
Honeymoon Room, 1 King Bed, Sea View
Room Size: 947 square feet m2
1 King Bed
Honeymoon Room, 1 King Bed, Sea View

General

Number of living rooms 0, Number of bedrooms - 0, Square feet - 947, Sea view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 88, Separate dining area, Ping - 26.61
Presidential Room, 1 King Bed, Ocean View
Room Size: 1421 square feet m2
1 King Bed
Presidential Room, 1 King Bed, Ocean View

General

Number of living rooms 0, Number of bedrooms - 0, Square feet - 1421, Ping - 40, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1, Square meters - 132
Altitude Corner Suite Ocean Front
Room Size: 603 square feet m2
1 King Bed
Altitude Corner Suite Ocean Front

General

Number of living rooms 0, Square feet - 603, Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Square meters - 56, Ping - 16.95, Bed count maximum 1
Altitude Suite King, Boulevard View
Room Size: 549 square feet m2
1 King Bed
Altitude Suite King, Boulevard View

General

Number of living rooms 0, Square meters - 51, Number of bedrooms - 0, Square feet - 549, Ping - 15.43, Bed count minimum 1, Extra bed count 1, Resort view, Bed count maximum 1

FAQ's

Is this Punta Cancun hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Punta Cancun hotel have a swimming pool?

Yes, this Punta Cancun hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Punta Cancun hotel?

Best-rates for the Punta Cancun hotel starts from $276 per night with includes Parking, TV, Accessibility, Wellness Facilities, Pool, View, Ocean View, Business Services, Spa, Restaurant, Toiletries, Child Friendly, Air Conditioner, Wheelchair Accessible, Sports/Activities, Bedding/Linens, Entertainment, Internet, Laundry, Designated Smoking Area, Balcony/Terrace, Bar, Guest Services, Kitchen with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Punta Cancun hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Punta Cancun hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Punta Cancun hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Punta Cancun hotel?

Based on the information reported by the owner or manager, the Punta Cancun hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Punta Cancun hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Punta Cancun hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $276
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