KO'OLEBIL | Hotel in Tonalá

| 8.8 (25 Reviews) | 1 Bathroom

Experience KO'OLEBIL: Your Family-Friendly Hotel in Tonala, Chiapas

Welcome to KO'OLEBIL, a fantastic hotel located in the heart of Tonalá, Chiapas. This family-friendly accommodation offers a superb array of amenities that will make your stay enjoyable and memorable.

Your adventure begins with our two inviting outdoor pools and four rejuvenating hot tubs, perfect for relaxation after a day of exploration. Enjoy delicious meals at our on-site restaurant or unwind with a cocktail at the bar/lounge. We also provide free WiFi in public areas, ensuring you can stay connected throughout your visit. For your convenience, free self-parking is available, along with a poolside bar and a cozy coffee shop/café.

The accommodations at KO'OLEBIL consist of 18 tastefully decorated, air-conditioned rooms. Each space is equipped with safes and complimentary toiletries, designed for your comfort. You'll find separate sitting areas and single sofa beds that add to the versatility of your lodging. With pillowtop mattresses, a restful night's sleep is guaranteed. Additionally, each room features a 55-inch flat-screen television with premium satellite channels, alongside bathrooms that boast showers fitted with rainfall showerheads and bidets.

At our Tonala hotel, we ensure complimentary wireless Internet access is provided, catering to both leisure and business travelers. Our business-friendly amenities include phones for making free local calls (restrictions may apply). If needed, you can request hair dryers, changes of towels, and linens, while housekeeping services are available upon request.

For families, our property features a dedicated children's pool and an exciting lazy river that promises fun for everyone. Please note that children under 12 years old must be supervised by an adult while using the swimming pool or hot tub. Additionally, guests aged 7 and under are not permitted in these areas without supervision.

Explore the recreational activities available either on-site or nearby, which may incur additional fees. Your stay at KO'OLEBIL is sure to be filled with excitement and relaxation, making it the ideal choice for your getaway in Tonalá.

Where to Stay in Tonalá: Discover the Charm of Chiapas

When considering where to stay in Tonalá, you will find a city rich in culture, history, and natural beauty. Located on the Pacific coast of Chiapas, Tonalá is renowned for its stunning artisan crafts, vibrant markets, and the warm hospitality of its locals. A prominent highlight is the picturesque Tonala Beach, offering mesmerizing sunsets and a chance to explore the nearby coastal landscapes. The city's unique blend of indigenous heritage and modern influences makes it a captivating destination for travelers seeking an authentic experience.

Nearby your accommodation at KO'OLEBIL, enjoy a variety of activities to enhance your stay. With two outdoor pools, four hot tubs, and a lazy river on-site, it's a perfect spot for relaxation after exploring the local area. Venture into the heart of Tonalá to discover the bustling marketplaces, showcasing beautifully crafted ceramics and textiles. If you're feeling adventurous, consider taking a day trip to explore the breathtaking Cañon del Sumidero or the ancient ruins of Palenque. After a day of exploration, return to KO'OLEBIL to unwind at the poolside bar or enjoy delicious meals at the hotel’s restaurant, making it a convenient base for your travels in this enchanting region.

Calle principal Boca del Cielo, Tonalá, 30513, Mexico

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Ocean View

Balcony/Terrace

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Hot Tub

Internet

Facility Overview

Bathrooms

Towels

Private bathroom

Free toiletries

Hair dryer (on request)

Bidet

Toilet paper

Soap

Rainfall showerhead

Shower

Shampoo

Bedroom

Pillow-top mattress

Bed sheets

Single sofa bed

Air conditioning

Individually furnished

Safe

Phone

Window screens

Heated floors

Free local calls

Laptop-friendly workspace

Separate sitting area

Breakfast

1 restaurant and 1 coffee shop/cafe

1 poolside bar and 1 bar

Cooked-to-order breakfast available for a fee daily 9:00 AM–11:00 AM: MXN 115-170 for adults and MXN 70-120 for children

Champagne service

Parking

Height restrictions apply for onsite parking

Wheelchair-accessible parking available

Beach shuttle (surcharge)

Free secured, uncovered self parking on site

Accessibility

Stair-free path to entrance

Well-lit path to entrance

Wheelchair-accessible restaurant

Low-height electrical outlets in bathroom

Wheelchair-accessible path of travel

Wheelchair-accessible parking

Grab bar in shower

Visual fire alarm

Lever door handles

Upper floors accessible by stairs only

Front entrance ramp

Doorbell and phone notification

Pool access ramp on site

Handrails in stairways

2 on-site accessible parking spaces

Grab bar near toilet

Wheelchair-accessible pool

Wheelchair-accessible registration desk

Tile flooring in room

This property does not have elevators

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Activities

Motor boating

Surfing/body boarding

Water skiing

Beach access

Canoeing

Fishing

Snorkeling

Swimming

Whale watching

Ecotours

Boat tours

Children's pool

4 hot tubs

Kayaking

2 outdoor pools

Entertainment

Satellite channels

55-inch flat-screen TV

Premium channels

General

Business center

Meeting room

Computer station

Banquet hall

Spanish

Romance packages available

TV in lobby

Designated smoking areas

Beach towels

Guest Services

Children's pool

2 outdoor pools

Lazy river

Sofa bed

Travel crib

Highchair

Porter/bellhop

Front desk (limited hours)

Housekeeping (on request)

Change of bedsheets (on request)

Water sports equipment

Change of towels (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Beach loungers

Pool sun loungers

Outdoor furniture

Pool umbrellas

Garden

Nature reserve

Beach umbrellas

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 5:00 pm early check-in is available for a fee early check-in subject to availability late check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon late check-out subject to availability

Child Policy

Children are welcome.

Payment Policy

Fee for cooked-to-order breakfast: approximately mxn 115 to 170 for adults, and mxn 70 to 120 for children early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve cribs/infant beds parties and events are allowed on site safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Vera

Jan 24, 2026 09:40:00 PM

Review Score: 10

Summary: Staff were great. Bed was comfortable. Amenities were good. I loved the pool and free parking.

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Double Room Room Size: 12594 square feet m² 2 Queen Beds 1 Queen Sofa Bed	General Wheelchair-width doorways, Low-height counters/sink, Number of bedrooms - 1, Wheelchair accessible, Extra bed count 1, Lowered locks/deadbolt, Free cribs/infant beds, Lowered peephole/view port in door, Square feet - 12594, No rollaway/extra beds, Low-height bed, Garden view, Ping - 354, Bed count minimum 1, Square meters - 1170, Bed count maximum 2
Deluxe Room Room Size: 12594 square feet m² 1 King Bed 1 Queen Sofa Bed	General Wheelchair-width doorways, Low-height counters/sink, Number of bedrooms - 1, Wheelchair accessible, Extra bed count 1, Lowered locks/deadbolt, Free cribs/infant beds, Lowered peephole/view port in door, Square feet - 12594, Pool view, No rollaway/extra beds, Low-height bed, Ping - 354, Bed count minimum 1, Bed count maximum 1, Square meters - 1170

FAQ's

Is this KO'OLEBIL pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the KO'OLEBIL have a swimming pool?

Yes, this KO'OLEBIL has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in KO'OLEBIL?

Best-rates for the KO'OLEBIL starts from $107 per night with includes Designated Smoking Area, Security/Safety, Sports/Activities, Wellness Facilities, Guest Services, Hot Tub, Balcony/Terrace, Bar, Parking, View, Ocean View, Transportation/Shuttle, Bedding/Linens, Breakfast, Internet, TV, Business Services, Restaurant, Toiletries, Child Friendly, Air Conditioner, Pool with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is KO'OLEBIL a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the KO'OLEBIL wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the KO'OLEBIL has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the KO'OLEBIL?

Based on the information reported by the owner or manager, the KO'OLEBIL indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for KO'OLEBIL?

Based on the information reported by the owner or manager, details for the cancellation policy for the KO'OLEBIL are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $107