J5 Hotels Helvetie Montreux | Hotel in Montreux

| 7.8 (1002 Reviews) |  1 Bathroom
Montreux City Centre Hotel | J5 Hotels Helvetie Montreux

Hotel in Montreux City Centre, Montreux

Hotel in Montreux with a rooftop terrace and a 24-hour front desk
This smoke-free hotel features a restaurant, a rooftop terrace, and self parking. WiFi in public areas is free. Other amenities include conference space, a 24-hour front desk, and a library.
J5 Hotels Helvetie Montreux offers 63 accommodations with minibars and safes. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Montreux hotel provides complimentary wireless Internet access. Housekeeping is provided daily.


The recreational activities listed below are available either on site or nearby; fees may apply.

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Avenue Du Casino 32, Montreux, 1820, Switzerland

Amenities

Parking
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 4:00 am minimum check-in age: 18
Check-out
Check-out before 11 am
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately chf 18 per person covered self parking fee: chf 25.00 per night pet fee: chf 15.00 per pet, per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of chf 15.00 per pet, per night restrictions apply; for more information contact the property at the number on the booking confirmation
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Aug 20, 2025 11:26:06 AM
Review Score:   8
Summary: The hotel has a lot going for it, but also some drawbacks that left us with mixed feelings. The Good: The location is excellent, right in the center of Montreux and close to both the bus stop and train station, which made getting around very convenient. Guests also receive a Riviera Card that provides free local transport and discounts, which was a great benefit. Our room and bathroom were clean and well-maintained, which we truly appreciated. The Not-So-Good: Our room wasn’t ready at check-in, which was inconvenient after a long journey. Another disappointment was related to breakfast. On Fridays, Saturdays, and Sundays, there’s a lively street market by the lake with plenty of food options. However, the hotel staff encouraged us to purchase the hotel breakfast without mentioning the market. We were told it would be CHF 18 per adult and that it included everything, even cooked-to-order eggs such as omelets or fried eggs. But when we went down to eat, we found that cooked eggs cost an extra CHF 7. While the breakfast was decent and convenient, the lack of transparency about the real cost felt misleading. To make matters worse, at checkout an additional CHF 6 per adult was charged for city tax, bringing the actual total to CHF 24 per person- quite expensive compared to the quality and variety available at the street fair. Overall: Great location and comfortable stay, but the lack of transparency around breakfast and extra charges left a negative impression.
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FAQ's

Is this J5 Hotels Helvetie Montreux pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the J5 Hotels Helvetie Montreux have a swimming pool?

No, this J5 Hotels Helvetie Montreux does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in J5 Hotels Helvetie Montreux?

Best-rates for the J5 Hotels Helvetie Montreux starts from $181 per night with includes Fireplace/Heating, Bar, Breakfast, Restaurant, Guest Services, Toiletries, Wheelchair Accessible, Accessibility, Business Services, Bedding/Linens, Child Friendly, Balcony/Terrace, Security/Safety, Wellness Facilities, Entertainment, Internet, Parking, TV with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is J5 Hotels Helvetie Montreux a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the J5 Hotels Helvetie Montreux wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the J5 Hotels Helvetie Montreux is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the J5 Hotels Helvetie Montreux?

Based on the information reported by the owner or manager, the J5 Hotels Helvetie Montreux indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for J5 Hotels Helvetie Montreux?

Based on the information reported by the owner or manager, details for the cancellation policy for the J5 Hotels Helvetie Montreux are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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