IXUM | Hotel in Cancun

| 9.2 (7 Reviews) |  1 Bathroom
Downtown Cancun Hotel | IXUM

Hotel in Downtown Cancun, Cancun

Hotel with an outdoor pool, near Mercado 28
Along with an outdoor pool, this hotel has a restaurant and coffee/tea in a common area. Other amenities include a garden and a communal living room.
IXUM offers 5 air-conditioned accommodations with private pools and safes. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. 50-inch flat-screen televisions come with cable channels.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool.

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Avenida Carlos Nader 109, Cancun, 77500, Mexico

Amenities

Air Conditioner
Pool
Designated Smoking Area
Private Pool
Balcony/Terrace
Bedding/Linens
Wellness Facilities
Restaurant
Guest Services
Entertainment
Child Friendly
Internet

Facility Overview

Bathrooms
  • Shampoo
  • Hair dryer
  • Shower
  • Soap
  • Towels
  • Toilet paper
Bedroom
  • Premium bedding
  • Free cribs/infant beds
  • Bed sheets
  • Air conditioning
  • Ceiling fan
  • Private pool
  • Laptop-friendly workspace
  • Safe
  • Separate sitting area
  • Desk
Breakfast
  • 1 restaurant
  • Coffee/tea in common area(s)
Parking
  • Free offsite parking within 328 ft
Accessibility
  • This property does not have elevators
Activities
  • Outdoor pool
Entertainment
  • Cable channels
  • 50-inch flat-screen TV
General
  • Spanish
  • English
  • Communal living room
  • Designated smoking areas
Guest Services
  • Free cribs/infant beds
  • Outdoor pool
  • Daily housekeeping
  • Front desk (limited hours)
Internet
  • Available in all rooms: Free WiFi
Outdoors
  • Garden
  • Outdoor entertainment area
  • Deck or patio

Policies

Check-in
Check-in start time: 10:00 am; check-in end time: 8:00 pm minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Pet Policy
Pets not allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Rebecca
Aug 24, 2025 11:13:29 PM
Review Score:   10
Summary: Staying at Ixum for the night was a treat! Lorea and all the staff were kind, present, eager to make this experience an unforgettable one! The food (and the dirty horchata) was incredible. I had to walk to take the bus, but my GPS was out of control and brought me back to the hotel after 25 minutes walk under the sun. They drove me to the bus station. Will definitely go back asap!
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Room Arrangement

Room Info Facilities
Exclusive Villa, Garden View
Room Size: 1475 square feet m2
8 King Beds and Twin Sofa Beds
Exclusive Villa, Garden View

General

Private bathroom, Square feet - 1475, Bed count minimum 8, Garden view, Number of bedrooms - 4, Bed count maximum 8, Number of bathrooms - 4, Ping - 41.5, Square meters - 137.0, Number of living rooms 2
Exclusive Suite, Garden View
Room Size: 472 square feet m2
3 King Bed and Twin Sofa Beds
Exclusive Suite, Garden View

General

Number of bedrooms - 1, Square feet - 472, Ping - 13.3, Laptop-friendly workspace, Square meters - 43.9, Number of living rooms 1, Number of bathrooms - 1, Private bathroom, Desk, Garden view, Wardrobe or closet, Bed count maximum 3, Bed count minimum 3
Exclusive Double Room
Room Size: 264 square feet m2
1 King Bed
Exclusive Double Room

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Garden view, Wardrobe or closet, Square feet - 264, Ping - 7.4, Bed count minimum 1, Bed count maximum 1, Square meters - 24.5, Number of bathrooms - 1

FAQ's

Is this IXUM pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the IXUM have a swimming pool?

Yes, this IXUM has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in IXUM?

Best-rates for the IXUM starts from $150 per night with includes Wellness Facilities, Restaurant, Guest Services, Internet, Air Conditioner, Pool, Private Pool, Balcony/Terrace, Bedding/Linens, Entertainment, Child Friendly, Designated Smoking Area with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is IXUM a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the IXUM wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the IXUM has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the IXUM?

Based on the information reported by the owner or manager, the IXUM indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for IXUM?

Based on the information reported by the owner or manager, details for the cancellation policy for the IXUM are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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