Hotel Unknown | Hotel in Mérida

Name: Hotel Unknown
Address: Barrio de Santiago, Merida, Yucatan, Mexico, MX
Price range: Prices for upcoming dates start at $87 per night
Rating: 9.2

| 9.2 (348 Reviews) | 1 Bathroom

Barrio de Santiago Hotel | Hotel Unknown

Experience Comfort at Hotel Unknown in Barrio de Santiago, Merida

Your stay at Hotel Unknown promises an enjoyable experience with a complimentary breakfast and an ideal location near the lively Paseo de Montejo. This delightful hotel features an inviting outdoor pool, a restaurant, and a cozy bar/lounge for your relaxation and enjoyment.

At Hotel Unknown, you will find 20 well-appointed air-conditioned accommodations equipped with safes and complimentary bottled water. Each room opens to a private balcony or patio, providing a perfect spot to unwind. Enjoy your favorite shows on the flat-screen televisions with cable channels, and refresh yourself in the bathrooms featuring showers and complimentary toiletries.

This Mérida hotel also ensures that you remain connected with complimentary wireless Internet access throughout the property. For business travelers, the amenities include phones with free local calls (some restrictions may apply), along with convenient coffee/tea makers and fans in every room. Experience the luxury of a nightly turndown service and daily housekeeping to make your stay even more comfortable. Should you desire, in-room massages can be arranged upon request.

Recreation awaits you at the hotel's outdoor pool, where you can relax and enjoy the sun during your visit to this charming corner of Barrio de Santiago.

Where to Stay in Mérida: Discover the Charm of Barrio de Santiago

When considering where to stay in Mérida, look no further than the enchanting Barrio de Santiago. This vibrant neighborhood is characterized by its colonial architecture, colorful streets, and rich cultural heritage, offering an authentic Yucatecan experience. Notably, the lush parks and lively plazas create a welcoming atmosphere that invites you to explore local art galleries, traditional markets, and exquisite dining options. The area is also home to historic churches and museums, making it a perfect blend of culture and leisure for any traveler.

Staying at Hotel Unknown places you just moments from various attractions. Begin your day with a complimentary continental breakfast before diving into adventures around the city. Take a leisurely stroll along Paseo de Montejo, where you can admire grand mansions and stop by charming cafes. When you're ready to relax, return to the hotel’s delightful outdoor pool or indulge in spa services after a day filled with exploration. With modern amenities such as free WiFi, air-conditioned rooms featuring balconies, and a restaurant and bar on-site, your stay will be both comfortable and enjoyable, making Hotel Unknown an ideal choice for your Merida journey.

559 Calle 53, Mérida, 97000, Mexico

Amenities

Air Conditioner

Pool

Designated Smoking Area

Balcony/Terrace

Business Services

Bedding/Linens

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Soap

Shower

Free toiletries

Private bathroom

Towels

Toilet paper

Bedroom

Blackout drapes/curtains

Air conditioning

Bed sheets

Premium bedding

Turndown service

Restaurant dining guide

Local maps

Free local calls

Soundproofing

Safe

In-room massage

Guidebooks/recommendations

Phone

Breakfast

1 restaurant

1 bar

Free continental breakfast available daily 7:30 AM–11:00 AM

Coffee/tea maker

Free bottled water

Parking

No onsite parking available

Accessibility

This property does not have elevators

No elevator (single level property)

Stair-free path to entrance

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Activities

Full-service spa

Outdoor pool

Entertainment

Flat-screen TV

Cable channels

General

Banquet hall

Front-desk safe

Spanish

English

Designated smoking areas

Guest Services

Soundproofed rooms

Outdoor pool

Turndown service

Luggage storage

Daily housekeeping

24-hour front desk

Dry cleaning service

Concierge services

Tour/ticket assistance

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Balcony or patio

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome.

Payment Policy

Pet fee: mxn 350 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total pets food and water bowls are available pets allowed for an extra charge of mxn 350 per pet, per night pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number fha190725ts5 safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

sarai

Feb 23, 2026 07:53:52 PM

Review Score: 10

Summary: Staff was very friendly, hotel was clean with cozy areas. The kitchen closed early and bar staff was not always there. Spa service was excellent.

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room, 1 King Bed Room Size: 355 square feet m² 1 King Bed	General Pet-friendly room, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Square feet - 355, Bed count minimum 1, Bed count maximum 1, Square meters - 33, Ping - 10
Premium Suite, 2 Bedrooms, Private Pool Room Size: 581 square feet m² 2 King Bed and Queen Bed	General Square meters - 54, Pet-friendly room, No rollaway/extra beds, Ping - 16, No cribs (infant beds), Number of bedrooms - 1, Square feet - 581, Bed count minimum 2, Private pool, Bed count maximum 2
Standard Double Room, 2 Queen Beds Room Size: 452 square feet m² 2 Queen Beds	General Pet-friendly room, Square meters - 42, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 13, Square feet - 452, Bed count minimum 2, Bed count maximum 2
Standard Double Room, 2 Queen Beds, Private Pool Room Size: 409 square feet m² 2 Queen Beds	General Pet-friendly room, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 11, Square meters - 38, Square feet - 409, Bed count minimum 2, Private pool, Bed count maximum 2
Standard Room, 1 King Bed, Private Pool Room Size: 377 square feet m² 1 King Bed	General Pet-friendly room, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 1, Private pool

FAQ's

Is this Hotel Unknown pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Unknown have a swimming pool?

Yes, this Hotel Unknown has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Unknown?

Best-rates for the Hotel Unknown starts from $87 per night with includes Air Conditioner, Designated Smoking Area, TV, Toiletries, Breakfast, Internet, Balcony/Terrace, Business Services, Bedding/Linens, Spa, Bar, Guest Services, Pool, Kitchen, Restaurant, Child Friendly, Laundry with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Hotel Unknown a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Unknown wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Unknown has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Unknown?

Based on the information reported by the owner or manager, the Hotel Unknown indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Unknown?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Unknown are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $87