Hotel Universal | Hotel in Porto

7.9 (2370 Reviews) |   Pet Friendly  11 Bathrooms  25 Guests
Centro / Baixa Hotel | Hotel Universal

Hotel in Centro / Baixa, Porto

Located in the heart of the city of Porto, Hotel Universal offers rooms with air conditioning and free WIFI access throughout the hotel, as well as a common area, bar and 24-hour reception. The property is about 820 ft from S.Bento Train Station, 1312 ft from the famous Torre dos Clérigos and 1969 ft from D. Luis I bridge. Guest rooms of Hotel Universal are equipped with a TV and private bathroom with a hairdryer and a shower or bathtub. Some rooms also have city views. In our hotel, all rooms have bed linen and towels. Continental breakfast it’s available every morning with us (extra cost) Our staff speaks several languages and is available to answer any questions you may have. You can also schedule transfers, cruises on the Douro River and many other activities in the city of Porto, including a short tourist route. Nearby we have several points of interest such as Ribeira Square (3117 ft), Lello Bookshop (450), Oporto Coliseum (2133 ft), Santa Catarina Street (3117 ft), Oporto Catedral (2133 ft), Majestic Café (1640 ft) and many others. The nearest airport is Francisco Sá Carneiro Airport 9.9 mi away from Hotel Universal

Hotel Universal is located in Porto.

This 41 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Pet Friendly, TV, and several others. This is a 2 star rated property and has over 2370 reviews with the average score of 7.9 . Coming to Porto and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 41 Bedrooms Hotel if you want to learn more about this Hotala place in Porto. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Universal in Porto is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Universal”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Avenida dos Aliados, 38, Porto, 4000-064, Portugal

Amenities

Air ConditionerAir Conditioner
Pet FriendlyPet Friendly
TVTV
Wheelchair AccessibleWheelchair Accessible
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
Sports/ActivitiesSports/Activities
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
EntertainmentEntertainment
HeatingHeating
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • BarBar
  • Wine/ChampagneWine/Champagne
  • Coffee house on siteCoffee house on site
AccessibilityAccessibility
  • Raised toiletRaised toilet
  • Lowered sinkLowered sink
  • Bathroom emergency cordBathroom emergency cord
  • Toilet with grab railsToilet with grab rails
  • Wheelchair accessibleWheelchair accessible
ActivitiesActivities
  • Pool tablePool table
GeneralGeneral
  • SafeSafe
  • Air conditioningAir conditioning
  • Facilities for disabled guestsFacilities for disabled guests
  • Wifi in all areasWifi in all areas
  • Family roomsFamily rooms
  • Pet friendlyPet friendly
  • Smoke-free propertySmoke-free property
  • HeatingHeating
  • ElevatorElevator
  • Non-smoking roomsNon-smoking rooms
Guest ServicesGuest Services
  • Airport shuttle (additional charge)Airport shuttle (additional charge)
  • Shuttle serviceShuttle service
  • Tour deskTour desk
  • Fax/PhotocopyingFax/Photocopying
  • Baggage storageBaggage storage
  • 24-hour front desk24-hour front desk
  • Shuttle service (additional charge)Shuttle service (additional charge)
  • Express check-in/outExpress check-in/out
  • Airport shuttleAirport shuttle
  • Daily housekeepingDaily housekeeping
  • Shared lounge/TV areaShared lounge/TV area
  • ConciergeConcierge
  • Invoice providedInvoice provided
InternetInternet
  • Free WifiFree Wifi
  • WifiWifi
  • InternetInternet
Security/SafetySecurity/Safety
  • Fire extinguishersFire extinguishers
  • CCTV in common areasCCTV in common areas
  • Smoke alarmsSmoke alarms
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securelyDelivered food covered securely
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Physical distancing rules followedPhysical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areasScreens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/outContactless check-in/out
  • Cashless payment availableCashless payment available
Transportation/ShuttleTransportation/Shuttle
  • Airport pickupAirport pickup
  • Airport drop-offAirport drop-off

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Free cancellation
Pet Policy
Pet Policy
Pets are allowed upon request and charges may apply.
Please note that the reception is located on the 1st floor and can be reached by stairs (27 steps). a platform is available for disabled visitors, but not for luggage, pets are welcome, but restrictions and fees apply, it is mandatory to contact hotel, please inform staff upon booking if your expected time of arrival should be later than 23:59, please note that for reservations for 5 or more rooms, a nonrefundable prepayment is mandatory, equivalent to the first night and/or 25% of the total rate, it is mandatory to present a vaccination card or covid19 test upon check in. please contact hotel if you have any further questions.if you require an invoice when booking a prepaid rate, write this and your company details in the special requests box, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.
License number: 3727

Reviews

Value for money:
7.79
Location:
9.53
Staff:
8.89
Facilities:
7.23
Comfort:
7.82
Cleanliness:
7.94
Vasco Rafael
Feb 18, 2026 08:00:00 AM
Review Score:   10
Portugal
Reviewer Type: Solo Traveller
Travel Purpose: leisure
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Room Arrangement

Room InfoFacilities
Twin Standard
Room Type: Twin/Double
Room Size: 10 m2
2 Twin bed(s) Bed
Twin Standard

Media & Technology

Cable channels, TV, Telephone, Flat-screen TV

General

Key access, Air conditioning, Trash cans, Tile/Marble floor, Heating, Smoke Alarm

Bathroom

Private bathroom, Toilet, Towels, Hairdryer, Bathtub or shower, Free toiletries, Toilet paper

Living Area

Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator
Triple Room
Room Type: Triple
Room Size: 18 m2
3 Twin bed(s) Bed

Media & Technology

Cable channels, TV, Telephone, Flat-screen TV

General

Key access, Air conditioning, Trash cans, Tile/Marble floor, Heating, Smoke Alarm

Bathroom

Private bathroom, Toilet, Towels, Hairdryer, Bathtub or shower, Free toiletries, Toilet paper

Living Area

Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator
Family Room (4 Adults)
Room Type: Quad
Room Size: 20 m2
2 Twin bed(s) Bed
1 Full bed(s) Bed

General

Key access, Safe, Air conditioning, Trash cans, Tile/Marble floor, Heating, Smoke Alarm

Media & Technology

Cable channels, TV, Telephone, Flat-screen TV

Bathroom

Private bathroom, Toilet, Towels, Hairdryer, Free toiletries, Toilet paper

Living Area

Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator
Twin Room - Disability Access
Room Type: Twin
Room Size: 24 m2
2 Twin bed(s) Bed

Food & Drink

Minibar

General

Key access, Safe, Air conditioning, Trash cans, Tile/Marble floor, Heating, Smoke Alarm

Media & Technology

Cable channels, TV, Telephone, Flat-screen TV

Bathroom

Private bathroom, Toilet, Towels, Walk-in shower, Hairdryer, Free toiletries, Toilet paper

Living Area

Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Raised toilet, Entire unit wheelchair accessible, Lower sink, Accessible by elevator, Upper floors accessible by elevator, Emergency cord in bathroom, Roll-in shower, Toilet with grab rails
Budget Double or Twin Room - Attic - no pet allowed
Room Type: Twin/Double
Room Size: 9 m2
1 Full bed(s) Bed
2 Twin bed(s) Bed

Media & Technology

Cable channels, TV, Telephone, Flat-screen TV

General

Key access, Air conditioning, Tile/Marble floor, Trash cans, Smoke Alarm

Bathroom

Private bathroom, Toilet, Towels, Hairdryer, Free toiletries, Toilet paper

Living Area

Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only
Superior Double Room with View
Room Type: Double
Room Size: 22 m2
1 Queen bed(s) Bed

Food & Drink

Minibar

General

Key access, Safe, Air conditioning, Trash cans, Tile/Marble floor, Heating, Smoke Alarm

Media & Technology

Cable channels, TV, Telephone, Flat-screen TV

Bathroom

Private bathroom, Toilet, Towels, Hairdryer, Bathtub or shower, Free toiletries, Toilet paper

Living Area

Desk

View

View, City view

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator
Superior Double or Twin Room
Room Type: Twin/Double
Room Size: 14 m2
1 Full bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Minibar

General

Key access, Safe, Air conditioning, Trash cans, Tile/Marble floor, Heating, Smoke Alarm

Media & Technology

Cable channels, TV, Telephone, Flat-screen TV

Bathroom

Private bathroom, Toilet, Towels, Hairdryer, Bathtub or shower, Free toiletries, Toilet paper

Living Area

Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator
Superior Triple Room
Room Type: Triple
Room Size: 20 m2
3 Twin bed(s) Bed

General

Key access, Safe, Air conditioning, Trash cans, Tile/Marble floor, Heating, Smoke Alarm

Media & Technology

Cable channels, TV, Telephone, Flat-screen TV

Bathroom

Private bathroom, Toilet, Towels, Hairdryer, Bathtub or shower, Free toiletries, Toilet paper

Living Area

Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator
Standard Double Room with City View
Room Type: Double
Room Size: 10 m2
1 Full bed(s) Bed
Standard Double Room with City View

Media & Technology

Cable channels, TV, Telephone, Flat-screen TV

General

Key access, Air conditioning, Trash cans, Tile/Marble floor, Heating, Smoke Alarm

Bathroom

Private bathroom, Toilet, Towels, Hairdryer, Bathtub or shower, Free toiletries, Toilet paper

Living Area

Desk

View

View, City view

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator
Superior Twin Room
Room Type: Twin
Room Size: 14 m2
2 Twin bed(s) Bed

Food & Drink

Minibar

General

Key access, Safe, Air conditioning, Trash cans, Tile/Marble floor, Heating, Smoke Alarm

Media & Technology

Cable channels, TV, Telephone, Flat-screen TV

Bathroom

Private bathroom, Toilet, Towels, Hairdryer, Bathtub or shower, Free toiletries, Toilet paper

Living Area

Desk

View

View, City view

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator
Small Single Room
Room Type: Single
Room Size: 9 m2
1 Twin bed(s) Bed

General

Key access, Safe, Air conditioning, Trash cans, Tile/Marble floor, Heating, Smoke Alarm

Media & Technology

Cable channels, TV, Telephone, Flat-screen TV

Bathroom

Private bathroom, Toilet, Towels, Hairdryer, Free toiletries, Toilet paper

Living Area

Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

FAQ's

Is this Hotel Universal pet-friendly for guests? 

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Universal? 

Check-in time for Hotel Universal starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Universal have a swimming pool? 

No, this Hotel Universal does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Universal? 

Best-rates for the Hotel Universal starts from $77 per night with includes Air Conditioner, Pet Friendly, TV, Wheelchair Accessible, Accessibility, Transportation/Shuttle, Security/Safety, Sports/Activities, Restaurant, Bar, Toiletries, Guest Services, Entertainment, Heating, Internet, Kitchen, Laundry with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Hotel Universal a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Universal wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Hotel Universal is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Universal? 

Based on the information reported by the owner or manager, the Hotel Universal indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Universal? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Universal are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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