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Hotel Riu Palace Riviera Maya - All Inclusive | Resort in Playa del Carmen

| 9.2 (2413 Reviews) |  1 Bathroom
Playacar Resort | Hotel Riu Palace Riviera Maya - All Inclusive

Experience Luxury at Hotel Riu Palace Riviera Maya - All Inclusive

Your next vacation awaits you at the exquisite Hotel Riu Palace Riviera Maya - All Inclusive. Nestled along the stunning coast of Playa del Carmen, this resort combines family fun with serenity, featuring a beautiful beach and an inviting outdoor pool.

Indulge in relaxation at the full-service spa or soak up the sun by the shore. When hunger strikes, choose from six on-site restaurants that cater to diverse tastes, ensuring delightful dining experiences throughout your stay. For added convenience, housekeeping services are available upon request.

The Hotel Riu Palace Riviera Maya - All Inclusive boasts 460 spacious accommodations equipped with minibars and laptop-compatible safes. Enjoy the fresh air on your private balcony while unwinding in separate sitting areas. Each room features modern amenities, including flat-screen televisions with satellite channels for your entertainment.

Bathrooms are well-appointed with separate bathtubs and showers, rainfall showerheads, designer toiletries, complimentary items, and hair dryers. Stay connected with complimentary wireless Internet access, and make use of convenient amenities such as bottled water and coffee/tea makers. A nightly turndown service and daily housekeeping ensure your comfort during your getaway.

Your leisure time can be spent in the outdoor pool, dedicated children's pool, or the hot tub. If you're looking to stay active, take advantage of the health club and sauna located on the property. Numerous recreational activities await both on-site and nearby, providing endless fun for everyone in the family (fees may apply).

Where to Stay in Playa del Carmen: Exploring the Best of this Riviera Maya Gem

When considering where to stay in Playa del Carmen, you'll find that this vibrant coastal city offers an irresistible blend of natural beauty and cultural richness. Nestled along the stunning Caribbean coastline, Playa del Carmen is known for its white sandy beaches, turquoise waters, and a lively atmosphere filled with eclectic shops, charming eateries, and energetic nightlife. One unique aspect of this destination is its close proximity to the ancient Mayan ruins, providing visitors with both relaxation and adventure. The city's walkable layout allows you to soak in the local culture while easily accessing all that Playa has to offer.

Near the Hotel Riu Palace Riviera Maya - All Inclusive, there are numerous activities to keep your days filled with excitement. You can bask in the sun at the beautiful beach or take a leisurely dip in one of the property's three pools, including a children's pool and a hot tub for ultimate relaxation. If you're looking for fitness options, the hotel features a health club and sauna, ensuring you can maintain your wellness routine even while on vacation. For golf enthusiasts, the Playacar Golf Club is just a short drive away, providing a fantastic opportunity to enjoy a round amidst lush greenery. After a day of activities, unwind at one of the hotel's six restaurants, where you'll be treated to a range of culinary delights. With lavish accommodations featuring balconies, separate seating areas, and modern amenities, the Hotel Riu Palace is a perfect base for exploring this enchanting region.

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Avenida Xaman-ha, Mza 9 and 10, L1, Playa del Carmen, 77710, Mexico

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Ocean View
Balcony/Terrace
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Hair dryer
  • Towels
  • Designer toiletries
  • Rainfall showerhead
Bedroom
  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Ceiling fan
  • Heating
  • Bed sheets
  • Turndown service
  • Connecting rooms available
  • Laptop-friendly workspace
  • Iron/ironing board
  • Recycling
  • Water-efficient showers only
  • LED light bulbs
  • Laptop-compatible safe
  • Phone
  • Energy-saving switches
  • Electrical adapters/chargers
  • Dryer
  • Separate sitting area
Breakfast
  • Free buffet breakfast available daily 7 AM–11:00 AM
  • 24-hour room service
  • Coffee/tea in common area(s)
  • 5 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 6 restaurants and 1 coffee shop/cafe
  • Free bottled water
  • Coffee/tea maker
  • Minibar
Parking
  • Free covered self parking on site
  • Limo/town car service
  • Onsite parking includes off-street options
Accessibility
  • This property does not have elevators
Activities
  • Golf lessons
  • Adjacent to a golf course
  • Bicycle rentals
  • Children's pool
  • Fitness center
  • Nightclub
  • Hot tub
  • Snorkeling
  • Shopping
  • Kayaking
  • Sailing
  • Sauna
  • Playground
  • Bike storage
  • Windsurfing
  • Outdoor pool
  • Beach volleyball
  • Full-service spa
  • Scuba diving
Entertainment
  • Flat-screen TV
  • Satellite channels
General
  • Computer station
  • Gift shop/newsstand
  • Grocery/convenience store
  • ATM/banking services
  • Spanish
  • English
  • Designated smoking areas
  • TV in lobby
  • Beach towels
  • Vegetarian dining options
  • Comprehensive recycling policy
  • Vegan dining options
  • 100% renewable energy
  • Renovated entire property - December 2019
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Comprehensive food waste policy
Guest Services
  • Children's pool
  • Children's games
  • Grocery/convenience store
  • Playground
  • Snack bar/deli
  • Outdoor pool
  • Free children's club
  • Concierge services
  • Tour/ticket assistance
  • Turndown service
  • Dry cleaning service
  • Hair salon
  • Porter/bellhop
  • 24-hour front desk
  • Change of towels (on request)
  • Wedding services
  • Daily housekeeping
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Garden
  • Pool sun loungers
  • Beachfront location
  • BBQ grill(s)
  • Vegetable garden
  • Beach loungers
  • Pool umbrellas
  • Balcony
Spa
  • Body wraps
  • Reflexology
  • Hot tub
  • Facials
  • Manicures and pedicures
  • Sauna
  • Massage - on the beach
  • Body scrubs
  • Spa open daily
  • Body treatments
  • Massage/treatment rooms
  • Couples treatment room(s)

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 11:30 pm minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are not available.
Pet Policy
No pets or service animals allowed
Due to mexican government regulations, riu hotels and resorts will no longer exchange us dollars for mexican pesos at their properties located in mexico. extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of covid-19 health protocol (riu) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Michael
Jul 10, 2025 10:12:12 PM
Review Score:   10
Summary: It’s amazing this was our 3rd time visiting the hotel it was amazing. The staff is very helpful, kind and caring and attentive food pool amenities, beach amenities every amenity you can imagine this hotel has. The staff starting with Joe at the aquatics is amazing Eric the waiter at the Italian restaurant went above and beyond to help us with our child candy. The Cleaner Candy was so nice when our son made a mess and came over immediately to help us clean it up. Nico at breakfast was the best.
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Room Arrangement

Room Info Facilities
Junior Suite, Ocean View (B2C-US)
Room Size: 377 square feet m2
1 King Bed
Junior Suite, Ocean View (B2C-US)

General

Number of living rooms 0, No cribs (infant beds), Number of bedrooms - 1, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 1
Suite (U)
Room Size: 721 square feet m2
1 King Bed
Suite (U)

General

Bidet, Number of living rooms 0, Bathrobes, Square feet - 721, Slippers, No cribs (infant beds), Number of bedrooms - 1, Ping - 20.26, Bed count minimum 1, Square meters - 67, Bed count maximum 1
Junior Suite, Ocean View (U)
Room Size: 377 square feet m2
1 King Bed
Junior Suite, Ocean View (U)

General

Number of living rooms 0, No cribs (infant beds), Number of bedrooms - 1, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 1
Junior Suite, Ocean View (B2C-CA)
Room Size: 377 square feet m2
1 King Bed
Junior Suite, Ocean View (B2C-CA)

General

Number of living rooms 0, No cribs (infant beds), Number of bedrooms - 1, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 1
Junior Suite (Superior, L)
Room Size: 377 square feet m2
2 Double Beds
1 King Bed
Junior Suite (Superior, L)

General

Number of living rooms 0, Ping - 10.59, Number of bedrooms - 1, Square feet - 377, Square meters - 35, Bed count minimum 1, Free cribs/infant beds, Bed count maximum 2
Junior Suite, 2 Bedrooms (Superior | U)
Room Size: 377 square feet m2
2 Double Beds
1 King Bed
Junior Suite, 2 Bedrooms (Superior | U)

General

Number of bedrooms - 2, No cribs (infant beds), Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Number of bathrooms - 2, Bed count maximum 2
Junior Suite, 2 Bedrooms (U)
Room Size: 377 square feet m2
2 Double Beds
1 King Bed
Junior Suite, 2 Bedrooms (U)

General

Number of bedrooms - 2, No cribs (infant beds), Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Number of bathrooms - 2, Bed count maximum 2
Junior Suite, Connecting Rooms (L)
Room Size: m2
2 King Beds
4 Double Beds
Junior Suite, Connecting Rooms (L)

General

Number of bedrooms - 2, No cribs (infant beds), Bed count maximum 4, Bed count minimum 2, Number of bathrooms - 1
Junior Suite (L)
Room Size: 377 square feet m2
2 Double Beds
1 King Bed
Junior Suite (L)

General

Number of living rooms 0, Ping - 10.59, Number of bedrooms - 1, Square feet - 377, Square meters - 35, Bed count minimum 1, Free cribs/infant beds, Bed count maximum 2
Junior Suite, Garden View (M)
Room Size: 377 square feet m2
2 Double Beds
1 King Bed
Junior Suite, Garden View (M)

General

Number of living rooms 0, Ping - 10.59, Number of bedrooms - 1, Square feet - 377, Square meters - 35, Bed count minimum 1, Free cribs/infant beds, Bed count maximum 2
Junior Suite, Ocean View (L)
Room Size: 377 square feet m2
1 King Bed
Junior Suite, Ocean View (L)

General

Number of living rooms 0, No cribs (infant beds), Number of bedrooms - 1, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 1
Junior Suite (M)
Room Size: 377 square feet m2
2 Double Beds
1 King Bed
Junior Suite (M)

General

Number of living rooms 0, Ping - 10.59, Number of bedrooms - 1, Square feet - 377, Square meters - 35, Bed count minimum 1, Free cribs/infant beds, Bed count maximum 2
Junior Suite, Connecting Rooms (B2C-CA)
Room Size: m2
1 King Bed
2 Double Beds
Junior Suite, Connecting Rooms (B2C-CA)

General

No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Junior Suite, Connecting Rooms (Superior | B2C-CA)
Room Size: m2
1 King Bed
2 Double Beds
Junior Suite, Connecting Rooms (Superior | B2C-CA)

General

No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Suite (L)
Room Size: 721 square feet m2
1 King Bed
Suite (L)

General

Bidet, Bathrobes, Square feet - 721, Slippers, No cribs (infant beds), Bed count minimum 1, Square meters - 67, Ping - 20, Bed count maximum 1, Number of bathrooms - 1
Suite (M)
Room Size: 721 square feet m2
1 King Bed
Suite (M)

General

Bidet, Bathrobes, Square feet - 721, Slippers, No cribs (infant beds), Bed count minimum 1, Square meters - 67, Ping - 20, Bed count maximum 1, Number of bathrooms - 1
Junior Suite (C)
Room Size: 377 square feet m2
2 Double Beds
1 King Bed
Junior Suite (C)

General

Number of living rooms 0, Number of bedrooms - 0, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Free cribs/infant beds, Bed count maximum 2
Junior Suite (E)
Room Size: 377 square feet m2
2 Double Beds
1 King Bed
Junior Suite (E)

General

Number of living rooms 0, Number of bedrooms - 0, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Free cribs/infant beds, Bed count maximum 2
Junior Suite, Connecting Rooms (Superior | C)
Room Size: 377 square feet m2
1 King Bed
2 Double Beds
Junior Suite, Connecting Rooms (Superior | C)

General

No cribs (infant beds), Number of bedrooms - 1, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Junior Suite, Connecting Rooms (C)
Room Size: 366 square feet m2
1 King Bed
2 Double Beds
Junior Suite, Connecting Rooms (C)

General

No cribs (infant beds), Number of bedrooms - 1, Square feet - 366, Bed count minimum 1, Square meters - 34, Number of bathrooms - 1, Ping - 10, Bed count maximum 2
Suite (B2C-CA)
Room Size: 721 square feet m2
1 King Bed
Suite (B2C-CA)

General

Bidet, Number of living rooms 0, Bathrobes, Square feet - 721, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Square meters - 67, Ping - 20, Bed count maximum 1
Junior Suite (Superior | C)
Room Size: 377 square feet m2
2 Double Beds
1 King Bed
Junior Suite (Superior | C)

General

Number of living rooms 0, Ping - 10.59, Number of bedrooms - 0, Square feet - 377, Square meters - 35, Bed count minimum 1, Free cribs/infant beds, Bed count maximum 2
Junior Suite (U)
Room Size: 377 square feet m2
2 Double Beds
1 King Bed
Junior Suite (U)

General

Number of living rooms 0, Ping - 10.59, Number of bedrooms - 1, Square feet - 377, Square meters - 35, Bed count minimum 1, Free cribs/infant beds, Bed count maximum 2
Junior Suite, Courtyard View (E)
Room Size: 377 square feet m2
2 Double Beds
1 King Bed
Junior Suite, Courtyard View (E)

General

Number of living rooms 0, Ping - 10.59, Number of bedrooms - 1, Square feet - 377, Square meters - 35, Bed count minimum 1, Free cribs/infant beds, Bed count maximum 2
Junior Suite (Superior | B2C-CA)
Room Size: 377 square feet m2
2 Double Beds
2 King Bed and Twin Sofa Bed
Junior Suite (Superior | B2C-CA)

General

Number of living rooms 0, Number of bedrooms - 1, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Suite (C)
Room Size: 721 square feet m2
1 King Bed
Suite (C)

General

Number of living rooms 0, Square feet - 721, No cribs (infant beds), Number of bedrooms - 1, Ping - 20.26, Bed count minimum 1, Square meters - 67, Bed count maximum 1
Junior Suite (B2C-CA)
Room Size: 337 square feet m2
2 Double Beds
1 King Bed
Junior Suite (B2C-CA)

General

Square feet - 337, Square meters - 31, Number of living rooms 0, Ping - 9, Number of bedrooms - 1, Bed count minimum 1, Free cribs/infant beds, Bed count maximum 2
Junior Suite, Ocean View (C)
Room Size: 377 square feet m2
1 King Bed
Junior Suite, Ocean View (C)

General

Number of living rooms 0, Number of bedrooms - 0, No cribs (infant beds), Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 1
Junior Suite (Superior B2C-US)
Room Size: 377 square feet m2
2 Double Beds
1 King Bed
Junior Suite (Superior B2C-US)

General

Number of living rooms 0, Number of bedrooms - 1, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Free cribs/infant beds, Bed count maximum 2
Junior Suite, 2 Bedrooms (Superior | B2C-US)
Room Size: m2
2 Double Beds
1 King Bed
Junior Suite, 2 Bedrooms (Superior | B2C-US)

General

Number of bedrooms - 2, No cribs (infant beds), Bed count minimum 1, Number of bathrooms - 2, Bed count maximum 2
Suite (B2C-US)
Room Size: 721 square feet m2
1 King Bed
Suite (B2C-US)

General

Bidet, Number of living rooms 0, Bathrobes, Square feet - 721, Number of bedrooms - 1, Bed count minimum 1, Square meters - 67, Ping - 20, Bed count maximum 1, Free cribs/infant beds
Junior Suite, 2 Bedrooms (B2C-US)
Room Size: m2
2 Double Beds
1 King Bed
Junior Suite, 2 Bedrooms (B2C-US)

General

Number of bedrooms - 2, No cribs (infant beds), Bed count minimum 1, Number of bathrooms - 2, Bed count maximum 2
Junior Suite (Superior, U)
Room Size: 377 square feet m2
2 Double Beds
1 King Bed
Junior Suite (Superior, U)

General

Number of living rooms 0, Ping - 10.59, Number of bedrooms - 1, Square feet - 377, Square meters - 35, Bed count minimum 1, Free cribs/infant beds, Bed count maximum 2
Junior Suite (B2C-US)
Room Size: 377 square feet m2
2 Double Beds
1 King Bed
Junior Suite (B2C-US)

General

Number of living rooms 0, Number of bedrooms - 1, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Number of bathrooms - 1, Free cribs/infant beds, Bed count maximum 2

FAQ's

Is this Playacar resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Playacar resort have a swimming pool?

Yes, this Playacar resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Playacar resort?

Best-rates for the Playacar resort starts from $391 per night with includes Restaurant, Toiletries, Hot Tub, Air Conditioner, Business Services, Laundry, View, Balcony/Terrace, Sports/Activities, Wellness Facilities, Spa, Guest Services, Barbecue/Outdoor Cooking, Child Friendly, Designated Smoking Area, TV, Fireplace/Heating, Bar, Entertainment, Breakfast, Internet, Kitchen, Parking, Pool, Ocean View, Bedding/Linens with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Playacar resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Playacar resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Playacar resort has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Playacar resort?

Based on the information reported by the owner or manager, the Playacar resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Playacar resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Playacar resort are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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