Hotel Mousai Cancun Adults Only - All Inclusive | Resort in Punta Sam

| 9.4 (71 Reviews) |  1 Bathroom
Playa Mujeres Resort | Hotel Mousai Cancun Adults Only - All Inclusive

Indulge in Luxury at Hotel Mousai Cancun Adults Only - All Inclusive

Your ultimate escape awaits at Hotel Mousai Cancun Adults Only - All Inclusive, a stunning beachfront property nestled in the heart of Playa Mujeres. Here, you can soak up the sun on pristine shores or treat yourself to a rejuvenating day at the comprehensive full-service spa.

Dine in style at any of the two exquisite restaurants that the hotel boasts. Experience culinary delights crafted to perfection. Each of the 88 air-conditioned accommodations features private outdoor hot tubs and well-stocked minibars, ensuring your comfort is paramount. Your room opens up to furnished balconies, where you can relax and enjoy the beautiful surroundings.

Sleep soundly on sumptuous beds adorned with down comforters and premium bedding, and take advantage of the pillow menu for a personalized sleep experience. Entertainment is at your fingertips with 50-inch Smart televisions offering digital channels, pay movies, and smart speakers to enhance your stay. Bathrooms are equipped with refreshing rainfall showerheads, plush slippers, complimentary toiletries, and hair dryers for your convenience.

This incredible Quintana Roo hotel offers complimentary wireless Internet access with speeds exceeding 25 Mbps, making it easy to stay connected. For those traveling on business, you'll find essential amenities such as desks, safes, and phones readily available. Daily housekeeping ensures your space remains pristine, and hypo-allergenic bedding can be requested to cater to your specific needs.

With two outdoor swimming pools and a fully-equipped fitness center on-site, staying active while you unwind has never been easier. Make your getaway truly unforgettable at Hotel Mousai Cancun Adults Only - All Inclusive.

Where to Stay in Punta Sam: Discovering Playa Mujeres, Quintana Roo

Playa Mujeres, located in the beautiful Quintana Roo region of Mexico, is a serene escape that offers pristine beaches and a laid-back atmosphere, perfect for travelers seeking relaxation and luxury. Known for its stunning turquoise waters and lush surroundings, this charming destination is just north of Cancun, making it easily accessible while also providing a tranquil retreat. Unique elements such as exclusive beachfront access and luxurious all-inclusive resorts like Hotel Mousai Cancun Adults Only - All Inclusive set Playa Mujeres apart, ensuring an unforgettable experience tailored to adults yearning for indulgence and tranquility.

A stay at Hotel Mousai Cancun Adults Only - All Inclusive places you right in the heart of Playa Mujeres, where you can enjoy a variety of activities nearby. Spend your days basking in the sun on the hotel's private beach or unwind at their full-service spa, which offers rejuvenating treatments designed to elevate your relaxation. For dining, indulge in delicious meals at one of the hotel's two restaurants. If you're feeling adventurous, explore the nearby Isla Mujeres by taking a short boat ride, or immerse yourself in the vibrant culture of Cancun. With 88 elegantly appointed accommodations featuring outdoor private hot tubs and proximity to attractions, you'll find the ultimate comfort during your stay in this picturesque paradise. When considering where to stay in Punta Sam, Playa Mujeres promises an exceptional blend of adventure and luxury, ensuring you create lasting memories.

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Carretera Punta Sam km. 5.2 Mza 9 Lote 3, Punta Sam, 77400, Mexico

Amenities

Air Conditioner
Parking
Pool
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Internet
Laundry

Facility Overview

Bathrooms
  • Shower
  • Rainfall showerhead
  • Towels
  • Free toiletries
  • Hair dryer
Bedroom
  • Air conditioning
  • Bed sheets
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Phone
  • Desk
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Private outdoor hot tub
Breakfast
  • 24-hour room service
  • 2 bars/lounges and 1 poolside bar
  • 2 restaurants
  • Free bottled water
  • Minibar
Parking
  • Free valet parking on site
  • Airport shuttle on request
  • 24-hour drop-off airport shuttle (surcharge)
Accessibility
  • Wheelchair-accessible concierge desk
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Elevator door width (inches): 39
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Smooth flooring in room
Activities
  • 2 outdoor pools
  • Fitness center
  • Full-service spa
Entertainment
  • Digital channels
  • Smart speaker
  • 50-inch Smart TV
  • Pay movies
General
  • Gift shop/newsstand
  • Elevator
  • Spanish
  • English
  • Romance packages available
  • Beach towels
  • Smoke-free property
Guest Services
  • 2 outdoor pools
  • Snack bar/deli
  • Porter/bellhop
  • Daily housekeeping
  • Dry cleaning service
  • 24-hour front desk
  • Concierge services
Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Beachfront location
  • Outdoor furniture
  • Beach umbrellas
  • Rooftop terrace
  • Furnished balcony
Spa
  • 16 treatment rooms
  • Spa open daily
  • Aromatherapy
  • Massages
  • Facials
  • Massage/treatment rooms
  • Manicures and pedicures
  • Hydrotherapy

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children younger than 18 are not allowed at this adults-only property. all guests 18 and older are welcome.
Payment Policy
Airport shuttle fee: usd 50 per vehicle (maximum occupancy 4) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Samuel
Jul 2, 2025 05:25:36 AM
Review Score:   10
Summary: Hotel Mousai has amazing service (truly over the top) and the property and views are beautiful. Restaurant NOI is excellent - breakfast & dinner. Some of the others are a bit crowded and not as special, though very satisfactory. Pool areas are exquisite. Spa is fantastic. Only downside of this incredible resort is lots (!) of seaweed on the natural beach, which makes swimming/snorkeling in front of the hotel a “no go”. Regardless, it’s one of the finest hotels I’ve ever stayed at, and guests are treated with sincere care.
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Room Arrangement

Room Info Facilities
Corner Suite Ocean Front
Room Size: 1370 square feet m2
1 King Bed
Corner Suite Ocean Front

General

Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Ping - 39, No cribs (infant beds), Square meters - 127, Bed count minimum 1, Square feet - 1370, Ocean view, Bed count maximum 1, Number of bathrooms - 1
Two Bedroom Master Suite
Room Size: 2187 square feet m2
3 King Bed and Double Beds
Two Bedroom Master Suite

General

Dining table, Ping - 61, Number of bedrooms - 2, Number of living rooms 1, Number of bathrooms - 2, Separate dining area, Square feet - 2187, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Square meters - 203, Bed count maximum 3, Ocean view, Bed count minimum 3
Ultra Suite 1 King Bed Ocean Front
Room Size: 947 square feet m2
1 King Bed
Ultra Suite 1 King Bed Ocean Front

General

Number of living rooms 0, Number of bedrooms - 0, Square feet - 947, Location - top floor, Square meters - 88, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, Ping - 27, No cribs (infant beds), Bed count minimum 1, Ocean view, Bed count maximum 1
Two Bedroom Corner Suite Ocean Front
Room Size: 2316 square feet m2
3 King Bed and Double Beds
Two Bedroom Corner Suite Ocean Front

General

Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 2, No cribs (infant beds), Square feet - 2316, Square meters - 215, Bed count maximum 3, Ocean view, Number of bathrooms - 2, Ping - 65, Bed count minimum 3
Ultra Corner Suite Ocean Front
Room Size: 1370 square feet m2
1 King Bed
Ultra Corner Suite Ocean Front

General

Number of living rooms 0, Number of bedrooms - 0, Location - top floor, Square feet - 1370, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, Ping - 39, No cribs (infant beds), Square meters - 127, Bed count minimum 1, Ocean view, Bed count maximum 1
Ultra Two Bedroom Master Suite
Room Size: 2187 square feet m2
3 King Bed and Double Beds
Ultra Two Bedroom Master Suite

General

Dining table, Ping - 61, Number of bedrooms - 2, Location - top floor, Number of living rooms 1, Number of bathrooms - 2, Separate dining area, Square feet - 2187, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Square meters - 203, Bed count maximum 3, Ocean view, Bed count minimum 3
Ultra Two Bedroom Corner Suite Ocean Front
Room Size: 2316 square feet m2
3 King Bed and Double Beds
Ultra Two Bedroom Corner Suite Ocean Front

General

Number of living rooms 0, Number of bedrooms - 2, Location - top floor, Number of bathrooms - 2, Ping - 65, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Square feet - 2316, Square meters - 215, Bed count maximum 3, Ocean view, Bed count minimum 3
Suite 2 Queen Beds Ocean Front
Room Size: 947 square feet m2
2 Double Beds
Suite 2 Queen Beds Ocean Front

General

Number of living rooms 0, Private bathroom, Ping - 26.6, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 947, No cribs (infant beds), Square meters - 88.0, Ocean view, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Ultra Suite 2 Queen Beds Ocean Front
Room Size: 947 square feet m2
2 Double Beds
Ultra Suite 2 Queen Beds Ocean Front

General

Number of living rooms 0, Number of bedrooms - 0, Square feet - 947, Location - top floor, Square meters - 88, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, Ping - 27, No cribs (infant beds), Ocean view, Bed count minimum 2, Bed count maximum 2
Suite 1 King Bed Ocean Front
Room Size: 947 square feet m2
1 King Bed
Suite 1 King Bed Ocean Front

General

Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 947, Ping - 27, No cribs (infant beds), Bed count minimum 1, Ocean view, Bed count maximum 1, Square meters - 88, Number of bathrooms - 1

FAQ's

Is this Playa Mujeres resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Playa Mujeres resort have a swimming pool?

Yes, this Playa Mujeres resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Playa Mujeres resort?

Best-rates for the Playa Mujeres resort starts from $986 per night with includes Bar, Guest Services, Internet, Laundry, Air Conditioner, Ocean View, Balcony/Terrace, Spa, Toiletries, Accessibility, Security/Safety, Wellness Facilities, Entertainment, Parking, Pool, View, Wheelchair Accessible, Bedding/Linens, Restaurant with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Playa Mujeres resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the resort has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Playa Mujeres resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Playa Mujeres resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Playa Mujeres resort?

Based on the information reported by the owner or manager, the Playa Mujeres resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Playa Mujeres resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Playa Mujeres resort are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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