Palette Hotel Batab | Hotel in Cancun

| 7.8 (224 Reviews) |  1 Bathroom
Downtown Cancun Hotel | Palette Hotel Batab

Hotel in Downtown Cancun, Cancun

A restaurant, 24-hour room service, and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe and multilingual staff assistance.
Change of towels is available on request.
Palette Hotel Batab offers 68 accommodations with air conditioning. Flat-screen televisions come with satellite channels. Bathrooms include showers.

This Cancun hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.


The recreational activities listed below are available either on site or nearby; fees may apply.

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Av. Chichen Itza No. 52 SM 23, Cancun, 77500, Mexico

Amenities

Air ConditionerAir Conditioner
ParkingParking
Designated Smoking AreaDesignated Smoking Area
TVTV
Wheelchair AccessibleWheelchair Accessible
AccessibilityAccessibility
Bedding/LinensBedding/Linens
RestaurantRestaurant
Guest ServicesGuest Services
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • ShowerShower
  • SoapSoap
  • ShampooShampoo
  • Private bathroomPrivate bathroom
  • TowelsTowels
  • Toilet paperToilet paper
BedroomBedroom
  • Hypo-allergenic beddingHypo-allergenic bedding
  • Free rollaway bedsFree rollaway beds
  • Free cribs/infant bedsFree cribs/infant beds
  • Air conditioningAir conditioning
  • Bed sheetsBed sheets
  • Window screensWindow screens
  • PhonePhone
  • Iron/ironing board (on request)Iron/ironing board (on request)
  • DeskDesk
BreakfastBreakfast
  • 24-hour room service24-hour room service
  • Self-serve breakfast available for a fee daily 9:00 AM–noon: MXN 130 for adults and MXN 130 for childrenSelf-serve breakfast available for a fee daily 9:00 AM–noon: MXN 130 for adults and MXN 130 for children
  • 1 restaurant1 restaurant
ParkingParking
  • Free self parking on siteFree self parking on site
  • Free offsite parking within 328 ftFree offsite parking within 328 ft
  • Height restrictions apply for onsite parkingHeight restrictions apply for onsite parking
  • Free RV/bus/truck parking on siteFree RV/bus/truck parking on site
  • Street parking availableStreet parking available
AccessibilityAccessibility
  • ElevatorElevator
ActivitiesActivities
  • EcotoursEcotours
  • GolfingGolfing
EntertainmentEntertainment
  • Flat-screen TVFlat-screen TV
  • Satellite channelsSatellite channels
GeneralGeneral
  • SpanishSpanish
  • EnglishEnglish
  • ElevatorElevator
  • Front-desk safeFront-desk safe
  • Mosquito netsMosquito nets
  • Designated smoking areasDesignated smoking areas
Guest ServicesGuest Services
  • Free rollaway/extra bedsFree rollaway/extra beds
  • Free cribs/infant bedsFree cribs/infant beds
  • Multilingual staffMultilingual staff
  • Change of bedsheets (on request)Change of bedsheets (on request)
  • 24-hour front desk24-hour front desk
  • Daily housekeepingDaily housekeeping
  • Change of towels (on request)Change of towels (on request)
InternetInternet
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi

Policies

Check-in
Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out
Check-out before 1 pm
Child Policy
Child Policy
Children are welcome. kids stay free! one child 8 years old or younger stays free when using existing bedding. free rollaway/extra beds! free cribs (infant beds)!
Payment Policy
Payment Policy
Fee for self-serve breakfast: approximately mxn 130 for adults and mxn 130 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
Pets not allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash cashless transactions are available safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Mike
Mar 5, 2026 02:28:57 PM
Review Score:   10
Summary: Breakfast very good. Staff excellent. Building is old but okay. Only complaint: they could maintain the outside cleanliness better, but hey, this is real Cancun, not the hotel zone. In comparison to the general neighborhood it’s much better.
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Room Arrangement

Room InfoFacilities
Standard Two Beds With View
Room Size: 172 square feet m2
2 Double Beds
Standard Two Beds With View

General

Balcony, Square meters - 16, Square feet - 172, Number of bathrooms - 1, Number of bedrooms - 1, Ping - 5, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Standard Two Beds
Room Size: 172 square feet m2
2 Double Beds
Standard Two Beds

General

Square meters - 16, Square feet - 172, Number of bathrooms - 1, Number of bedrooms - 1, Ping - 5, Bed count minimum 2, Bed count maximum 2, Extra bed count 1

FAQ's

Is this Palette Hotel Batab pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Palette Hotel Batab have a swimming pool? 

No, this Palette Hotel Batab does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Palette Hotel Batab? 

Best-rates for the Palette Hotel Batab starts from $51 per night with includes Air Conditioner, Parking, Designated Smoking Area, TV, Wheelchair Accessible, Accessibility, Bedding/Linens, Restaurant, Guest Services, Breakfast, Child Friendly, Internet, Laundry with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Palette Hotel Batab a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Palette Hotel Batab wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Palette Hotel Batab is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Palette Hotel Batab? 

Based on the information reported by the owner or manager, the Palette Hotel Batab indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Palette Hotel Batab? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Palette Hotel Batab are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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