Holiday Inn Acapulco La Isla by IHG | Hotel in Acapulco

| 9.0 (346 Reviews) |   Pet Friendly  10 Bathrooms  33 Guests
La Poza Hotel | Holiday Inn Acapulco La Isla by IHG

Hotel in La Poza, Acapulco

Holiday In Acapulco La Isla has a privileged location only 4 minutes' drive from Acapulco International Airport and from popular La Isla Shopping Mall. Revolcadero Beach and Bonfil Beach are only 1.9 mi away, surrounding the premises. The accommodations have special design to enable the disabled easy access. The amenities available include a hairdryer, free toiletries and a coffee maker. Ironing appliances and a safe are also included. Holiday Inn also offers its guests high-speed WiFi access, a business center, gym, and an exclusive pool surrounded by the tropical gardens. Meeting and banquet rooms are also featured. Free shuttle transportation is available every hour at Holiday Inn. The one way transportation will take guests to the Estrella de Oro Diamante Bus Station, the public beaches within the Diamante District or the beach club, previous reservation in the property's front desk. Acapulco's Convention Center and Costera Miguel Alemán Avenue, where bars and night life may be enjoyed, are 6.2 mi away.

Holiday Inn Acapulco La Isla by IHG is located in Acapulco.

This 73 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pool, View, Balcony/Terrace, and several others. This is a 4 star rated property and has over 346 reviews with the average score of 9 . Coming to Acapulco and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 73 Bedrooms Hotel if you want to learn more about this Hotala place in Acapulco. These details are authentic, as they are provided by our partner, booking.com.

This Holiday Inn Acapulco La Isla by IHG in Acapulco is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Holiday Inn Acapulco La Isla by IHG”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Boulevard de las Naciones 2000, Acapulco, 39690, Mexico

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Breakfast in the room
  • Restaurant
  • Snack bar
  • Wine/Champagne
  • Coffee house on site
  • Bar
  • Kid-friendly buffet
  • Special diet meals (on request)
  • Kids' meals
  • Fruit
Parking
  • Parking
  • Private Parking
  • Parking on site
  • Accessible parking
  • Free parking
Accessibility
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Visual aids (Braille)
  • Visual aids (tactile signs)
  • Lowered sink
  • Auditory guidance
  • Bathroom emergency cord
Activities
  • Fitness
  • Fitness center
  • Public Bath
General
  • Facilities for disabled guests
  • Non-smoking rooms
  • Family rooms
  • Elevator
  • Smoke-free property
  • Pet friendly
  • Wifi in all areas
  • Safe
  • Air conditioning
  • Designated smoking area
Guest Services
  • Concierge
  • Tour desk
  • Shuttle service
  • Babysitting/Child services
  • Meeting/Banquet facilities
  • Room service
  • Airport shuttle
  • Vending machine (snacks)
  • Packed lunches
  • Shuttle service (additional charge)
  • Suit press
  • Airport shuttle (free)
  • Vending machine (drinks)
  • 24-hour front desk
  • Business center
  • Currency exchange
  • Express check-in/out
  • Valet parking
  • Fax/Photocopying
  • ATM on site
  • Baggage storage
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Terrace
  • Outdoor pool
  • Sun deck
  • Garden
  • Outdoor pool (year-round)
  • Outdoor furniture
Security/Safety
  • Key card access
  • Smoke alarms
  • Key access
  • 24-hour security
  • CCTV in common areas
  • Security alarm
  • Fire extinguishers
  • CCTV outside property
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Delivered food covered securely
  • Physical distancing in dining areas
  • First aid kits available
  • Access to healthcare professionals
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • Thermometers for guests provided by property
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out
  • Cashless payment available
  • Mobile app for room service
  • Physical distancing rules followed
Spa
  • Beach umbrellas
  • Swimming pool
  • Kids' pool
  • Beach chairs/Loungers
Transportation/Shuttle
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Special conditions
Payment Policy
Credit card required
Pet Policy
Pets are allowed upon request and charges may apply.
Please note that the free shuttle service is available hourly upon request and should be arranged at the front desk. the transport can take guests to the estrella de oro diamante bus station, to the diamante district beaches and the beach club, please note that the breakfast included in certain rates it is only for adults. breakfast for children must be paid separately.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.44
Location:
8.68
Staff:
9.21
Facilities:
8.76
Comfort:
9.24
Cleanliness:
9.27
Robert Christopher
Aug 8, 2025 07:00:00 AM
Review Score:   10
USA
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Breakfast
Negative: Nothing
Summary: Comfortable and good breakfast
See All Reviews

Room Arrangement

Room Info Facilities
Standard Room
Room Type: Double
Room Size: 26 m2
2 Queen bed(s) Bed
1 King bed(s) Bed

Bathroom

Toothbrush, Toilet paper, Free toiletries, Body soap, Shower cap, Private bathroom, Shampoo, Hairdryer, Toilet, Shower, Bathtub or shower, Towels/Sheets (extra fee), Towels

General

Key card access, Tile/Marble floor, Laptop safe, Iron, Smoke Alarm, Ironing facilities, Safe, Air conditioning, Carbon monoxide detector

Media & Technology

Satellite channels, Flat-screen TV, Cable channels, Telephone, Pay-per-view channels, Mobile hotspot device, Radio, TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Alarm clock, Wardrobe or closet, Linens

Kitchen

Coffee machine

Room Amenities

Hypoallergenic pillow, Clothes rack, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Accessibility

Accessible by elevator

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard King Room
Room Type: Double
Room Size: 26 m2
1 King bed(s) Bed

Bathroom

Toothbrush, Toilet paper, Free toiletries, Body soap, Shower cap, Private bathroom, Shampoo, Hairdryer, Toilet, Shower, Bathtub or shower, Towels/Sheets (extra fee), Towels

General

Key card access, Tile/Marble floor, Laptop safe, Iron, Smoke Alarm, Ironing facilities, Safe, Air conditioning, Carbon monoxide detector

Media & Technology

Satellite channels, Flat-screen TV, Cable channels, Telephone, Pay-per-view channels, Mobile hotspot device, Radio, TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Alarm clock, Childrens' cribs, Wardrobe or closet, Linens

Kitchen

Coffee machine

Room Amenities

Clothes rack, Non-feather pillow, Hypoallergenic pillow, Fold-up bed, Socket near the bed

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Accessibility

Accessible by elevator

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard King Room with Balcony
Room Type: Double
Room Size: 26 m2
1 King bed(s) Bed

Bathroom

Toothbrush, Toilet paper, Free toiletries, Body soap, Shower cap, Private bathroom, Shampoo, Hairdryer, Toilet, Shower, Bathtub or shower, Towels/Sheets (extra fee), Towels

General

Key card access, Tile/Marble floor, Laptop safe, Iron, Smoke Alarm, Ironing facilities, Safe, Air conditioning, Carbon monoxide detector

Media & Technology

Satellite channels, Flat-screen TV, Cable channels, Telephone, Pay-per-view channels, Mobile hotspot device, Radio, TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Alarm clock, Childrens' cribs, Wardrobe or closet, Linens

Kitchen

Coffee machine

Outdoors

Terrace

Room Amenities

Clothes rack, Non-feather pillow, Hypoallergenic pillow, Fold-up bed, Socket near the bed

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Accessibility

Accessible by elevator

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard Queen Room with Two Queen Beds and Balcony
Room Type: Double
Room Size: 26 m2
2 Queen bed(s) Bed

Bathroom

Toothbrush, Toilet paper, Free toiletries, Body soap, Shower cap, Private bathroom, Shampoo, Hairdryer, Toilet, Shower, Bathtub or shower, Towels/Sheets (extra fee), Towels

General

Key card access, Tile/Marble floor, Laptop safe, Iron, Smoke Alarm, Ironing facilities, Safe, Air conditioning, Carbon monoxide detector

Media & Technology

Satellite channels, Flat-screen TV, Cable channels, Telephone, Pay-per-view channels, Mobile hotspot device, Radio, TV

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony, Terrace

Living Area

Desk

Bedroom

Alarm clock, Wardrobe or closet, Linens

Kitchen

Coffee machine

Room Amenities

Hypoallergenic pillow, Clothes rack, Socket near the bed, Non-feather pillow

Accessibility

Toilet with grab rails, Accessible by elevator

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard Room with Two Queen Beds
Room Type: Double
Room Size: 26 m2
2 Queen bed(s) Bed

Bathroom

Toothbrush, Toilet paper, Free toiletries, Body soap, Shower cap, Private bathroom, Shampoo, Hairdryer, Toilet, Shower, Bathtub or shower, Towels/Sheets (extra fee), Towels

General

Key card access, Tile/Marble floor, Laptop safe, Iron, Smoke Alarm, Ironing facilities, Safe, Air conditioning, Carbon monoxide detector

Media & Technology

Satellite channels, Flat-screen TV, Cable channels, Telephone, Pay-per-view channels, Mobile hotspot device, Radio, TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Alarm clock, Wardrobe or closet, Linens

Kitchen

Coffee machine

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Shower chair, Roll-in shower

Room Amenities

Hypoallergenic pillow, Clothes rack, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Double Room with Two Double Beds - Disability Access
Room Type: Double
Room Size: 26 m2
2 Queen bed(s) Bed

Bathroom

Toothbrush, Toilet paper, Free toiletries, Body soap, Shower cap, Private bathroom, Shampoo, Hairdryer, Toilet, Shower, Bathtub or shower, Towels/Sheets (extra fee), Towels

General

Key card access, Tile/Marble floor, Laptop safe, Iron, Smoke Alarm, Ironing facilities, Safe, Air conditioning, Carbon monoxide detector

Media & Technology

Satellite channels, Flat-screen TV, Cable channels, Telephone, Pay-per-view channels, Mobile hotspot device, Radio, TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Alarm clock, Wardrobe or closet, Linens

Kitchen

Coffee machine

Room Amenities

Hypoallergenic pillow, Clothes rack, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Accessibility

Accessible by elevator

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
King Suite
Room Type: Suite
Room Size: 30 m2
1 King bed(s) Bed
1 Sofa bed Bed
King Suite

Bathroom

Toothbrush, Toilet paper, Free toiletries, Body soap, Shower cap, Private bathroom, Shampoo, Hairdryer, Toilet, Shower, Bathtub or shower, Towels/Sheets (extra fee), Towels

General

Key card access, Tile/Marble floor, Laptop safe, Iron, Smoke Alarm, Ironing facilities, Safe, Air conditioning, Carbon monoxide detector

Media & Technology

Satellite channels, Flat-screen TV, Cable channels, Telephone, Pay-per-view channels, Mobile hotspot device, Radio, TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk, Sofa, Sitting area

Bedroom

Alarm clock, Childrens' cribs, Wardrobe or closet, Linens

Kitchen

Coffee machine

Room Amenities

Clothes rack, Non-feather pillow, Sofa bed, Hypoallergenic pillow, Fold-up bed, Socket near the bed

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Accessibility

Accessible by elevator

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard King Room - Top Floor
Room Type: Double
Room Size: 26 m2
1 King bed(s) Bed

Bathroom

Toothbrush, Toilet paper, Free toiletries, Body soap, Shower cap, Private bathroom, Shampoo, Hairdryer, Toilet, Shower, Bathtub or shower, Towels/Sheets (extra fee), Towels

General

Key card access, Tile/Marble floor, Laptop safe, Iron, Smoke Alarm, Ironing facilities, Safe, Air conditioning, Carbon monoxide detector

Media & Technology

Satellite channels, Flat-screen TV, Cable channels, Telephone, Pay-per-view channels, Mobile hotspot device, Radio, TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Alarm clock, Childrens' cribs, Wardrobe or closet, Linens

Kitchen

Coffee machine

Room Amenities

Hypoallergenic pillow, Clothes rack, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Accessibility

Accessible by elevator

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard Queen Room with Two Queen Beds - Pet Friendly
Room Type: Double
Room Size: 26 m2
2 Queen bed(s) Bed

Bathroom

Toothbrush, Toilet paper, Free toiletries, Body soap, Shower cap, Private bathroom, Shampoo, Hairdryer, Toilet, Shower, Bathtub or shower, Towels/Sheets (extra fee), Towels

General

Key card access, Tile/Marble floor, Laptop safe, Iron, Smoke Alarm, Ironing facilities, Safe, Air conditioning, Carbon monoxide detector

Media & Technology

Satellite channels, Flat-screen TV, Cable channels, Telephone, Pay-per-view channels, Mobile hotspot device, Radio, TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Alarm clock, Wardrobe or closet, Linens

Kitchen

Coffee machine

Room Amenities

Hypoallergenic pillow, Clothes rack, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Accessibility

Accessible by elevator

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard Queen Room with Two Queen Beds - Top Floor
Room Type: Double
Room Size: 26 m2
2 Queen bed(s) Bed

Bathroom

Toothbrush, Toilet paper, Free toiletries, Body soap, Shower cap, Private bathroom, Shampoo, Hairdryer, Toilet, Shower, Bathtub or shower, Towels/Sheets (extra fee), Towels

General

Key card access, Tile/Marble floor, Laptop safe, Iron, Smoke Alarm, Ironing facilities, Safe, Air conditioning, Carbon monoxide detector

Media & Technology

Satellite channels, Flat-screen TV, Cable channels, Telephone, Pay-per-view channels, Mobile hotspot device, Radio, TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Alarm clock, Wardrobe or closet, Linens

Kitchen

Coffee machine

Room Amenities

Hypoallergenic pillow, Clothes rack, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Accessibility

Accessible by elevator

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this La Poza hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at La Poza hotel?

Check-in time for La Poza hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the La Poza hotel have a swimming pool?

Yes, this La Poza hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in La Poza hotel?

Best-rates for the La Poza hotel starts from $95 per night with includes Air Conditioner, Designated Smoking Area, Transportation/Shuttle, Business Services, Child Friendly, Kitchen, Laundry, Parking, Ocean View, Accessibility, Restaurant, Toiletries, Guest Services, Pet Friendly, Wheelchair Accessible, Security/Safety, Wellness Facilities, Bar, Breakfast, Pool, View, Balcony/Terrace, Oceanfront, Entertainment, Internet with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is La Poza hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the La Poza hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the La Poza hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the La Poza hotel?

Based on the information reported by the owner or manager, the La Poza hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for La Poza hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the La Poza hotel are as follows: Special conditions Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
US $95
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