Grand Fiesta Americana Chapultepec | Hotel in Mexico City

| 9.6 (1070 Reviews) |  1 Bathroom
Reforma Hotel | Grand Fiesta Americana Chapultepec

Hotel in Reforma, Mexico City

A full-service spa, a restaurant, and a 24-hour health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Grand Fiesta Americana Chapultepec offers 203 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. 65-inch Smart televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Mexico City hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.


Recreational amenities at the hotel include a 24-hour health club, a hot tub, and a sauna.

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Mariano Escobedo Av. #756 Col. Anzures, Mexico City, 11590, Mexico

Amenities

Air ConditionerAir Conditioner
ParkingParking
Wheelchair AccessibleWheelchair Accessible
AccessibilityAccessibility
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
BreakfastBreakfast
Child FriendlyChild Friendly
Hot TubHot Tub
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • ShampooShampoo
  • SoapSoap
  • Designer toiletriesDesigner toiletries
  • BathrobesBathrobes
  • Hair dryerHair dryer
  • ShowerShower
  • Private bathroomPrivate bathroom
  • TowelsTowels
  • Toilet paperToilet paper
BedroomBedroom
  • Air conditioning (climate-controlled)Air conditioning (climate-controlled)
  • Down comforterDown comforter
  • Blackout drapes/curtainsBlackout drapes/curtains
  • Free rollaway bedsFree rollaway beds
  • Free cribs/infant bedsFree cribs/infant beds
  • Bed sheetsBed sheets
  • Premium beddingPremium bedding
  • Hypo-allergenic beddingHypo-allergenic bedding
  • Eco-friendly cleaning products providedEco-friendly cleaning products provided
  • LED light bulbsLED light bulbs
  • Free newspapersFree newspapers
  • SoundproofingSoundproofing
  • Turndown serviceTurndown service
  • Water-efficient showers onlyWater-efficient showers only
  • Desk chairDesk chair
  • Energy-saving switchesEnergy-saving switches
  • Bulk dispenser for toiletriesBulk dispenser for toiletries
  • Electrical adapters/chargersElectrical adapters/chargers
  • SlippersSlippers
  • Water-efficient toilets onlyWater-efficient toilets only
  • Laptop-friendly workspaceLaptop-friendly workspace
  • Connecting rooms availableConnecting rooms available
  • PhonePhone
  • RecyclingRecycling
  • Laptop-compatible safeLaptop-compatible safe
  • Restaurant dining guideRestaurant dining guide
  • Iron/ironing boardIron/ironing board
  • DeskDesk
BreakfastBreakfast
  • 1 restaurant1 restaurant
  • 1 bar1 bar
  • Buffet breakfast available for a fee daily 6:30 AM–noon: MXN 610 for adults and MXN 350 for childrenBuffet breakfast available for a fee daily 6:30 AM–noon: MXN 610 for adults and MXN 350 for children
  • 24-hour room service24-hour room service
  • Champagne serviceChampagne service
  • Coffee/tea makerCoffee/tea maker
  • Local meal delivery serviceLocal meal delivery service
  • Free bottled waterFree bottled water
  • MinibarMinibar
ParkingParking
  • Electric car charging station on siteElectric car charging station on site
  • Valet parking on site (MXN 200 per night)Valet parking on site (MXN 200 per night)
  • Wheelchair-accessible parking availableWheelchair-accessible parking available
AccessibilityAccessibility
  • Grab bar near toiletGrab bar near toilet
  • Wheelchair accessible (may have limitations)Wheelchair accessible (may have limitations)
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible public washroomWheelchair-accessible public washroom
  • Braille signageBraille signage
  • In-room accessibilityIn-room accessibility
  • ElevatorElevator
  • Wheelchair-accessible parkingWheelchair-accessible parking
  • Wheelchair-accessible restaurantWheelchair-accessible restaurant
  • Wheelchair-accessible registration deskWheelchair-accessible registration desk
  • Low-height counter and sinkLow-height counter and sink
ActivitiesActivities
  • Theme parksTheme parks
  • Full-service spaFull-service spa
  • 24-hour health club24-hour health club
  • Bike parkingBike parking
  • Hot tubHot tub
  • Steam roomSteam room
  • SaunaSauna
EntertainmentEntertainment
  • 65-inch Smart TV65-inch Smart TV
  • Premium channelsPremium channels
  • Cable channelsCable channels
GeneralGeneral
  • Conference centerConference center
  • Meeting roomMeeting room
  • Business centerBusiness center
  • Computer stationComputer station
  • Free newspapers in lobbyFree newspapers in lobby
  • Banquet hallBanquet hall
  • Front-desk safeFront-desk safe
  • ElevatorElevator
  • Gift shop/newsstandGift shop/newsstand
  • SpanishSpanish
  • FrenchFrench
  • EnglishEnglish
  • Locally-owned & organized tours & activitiesLocally-owned & organized tours & activities
  • Couples diningCouples dining
  • Reusable cups onlyReusable cups only
  • Reusable tableware onlyReusable tableware only
  • Romance packages availableRomance packages available
  • Annual offsets purchased for at least 10% of carbon footprintAnnual offsets purchased for at least 10% of carbon footprint
  • Double-glazed windowsDouble-glazed windows
  • Vegan dining optionsVegan dining options
  • At least 80% of food locally-sourcedAt least 80% of food locally-sourced
  • At least 80% lighting from LEDsAt least 80% lighting from LEDs
  • Comprehensive recycling policyComprehensive recycling policy
  • Smoke-free propertySmoke-free property
  • 100% renewable energy100% renewable energy
  • TV in lobbyTV in lobby
  • Local culture & ecosystem educationLocal culture & ecosystem education
  • Vegetarian dining optionsVegetarian dining options
Guest ServicesGuest Services
  • Soundproofed roomsSoundproofed rooms
  • Snack bar/deliSnack bar/deli
  • Laundry facilitiesLaundry facilities
  • Free rollaway/extra bedsFree rollaway/extra beds
  • Free cribs/infant bedsFree cribs/infant beds
  • Turndown serviceTurndown service
  • Wedding servicesWedding services
  • Luggage storageLuggage storage
  • Tour/ticket assistanceTour/ticket assistance
  • Hair salonHair salon
  • Daily housekeepingDaily housekeeping
  • Multilingual staffMultilingual staff
  • Laundry facilitiesLaundry facilities
  • 24-hour front desk24-hour front desk
  • Dry cleaning serviceDry cleaning service
  • Concierge servicesConcierge services
  • Porter/bellhopPorter/bellhop
InternetInternet
  • In-room WiFi speed: 50+ MbpsIn-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired InternetAvailable in some public areas: Free WiFi and wired Internet
  • Available in all rooms: Free WiFi and wired InternetAvailable in all rooms: Free WiFi and wired Internet
SpaSpa
  • Couples treatment room(s)Couples treatment room(s)
  • Massage/treatment roomsMassage/treatment rooms
  • AromatherapyAromatherapy
  • Hot tubHot tub
  • Body scrubsBody scrubs
  • Manicures and pedicuresManicures and pedicures
  • Body wrapsBody wraps
  • FacialsFacials
  • Body treatmentsBody treatments
  • 2 treatment rooms2 treatment rooms
  • MassagesMassages
  • SaunaSauna

Policies

Check-in
Check-in
Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available minimum check-in age: 18
Check-out
Check-out
Check-out before noon contactless check-out available express check-out available
Child Policy
Child Policy
Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. free rollaway/extra beds! free cribs (infant beds)!
Payment Policy
Payment Policy
Fee for buffet breakfast: approximately mxn 610 for adults and mxn 350 for children valet parking fee: mxn 200 per night pet fee: mxn 1912 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
2 total (up to 44 lbs per pet) food and water bowls are available pets allowed for an extra charge of mxn 1912 per pet, per night pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs only
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property uses eco-friendly cleaning products

Reviews

Alishah
Feb 21, 2026 02:34:06 AM
Review Score:   4
Summary: The staff lost my bag — they allowed a third party tour guide access to my room right before I was about to check out. I returned to my room after I went out for breakfast and my bag was missing. The tour group had already taken my bag and they were an hour out. I had to wait for my bag to be returned to me and almost risked missing my flight. Before the incident I was enjoying the hotel so it is unfortunate that they did not prioritize safety of their guests. I would feel unsafe staying here again knowing that they provide their master key to people who are not employees of the hotel such as housekeeping.
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Room Arrangement

Room InfoFacilities
Grand Club 2 Double, Park View
Room Size: 366 square feet m2
2 Double Beds
Grand Club 2 Double, Park View

General

Park view, Square feet - 366, Extra bed count 1, Square meters - 34, Toothbrush and toothpaste available, Bed count minimum 2, Ping - 10.29, Bed count maximum 2
Grand Club, 1 King Park View
Room Size: 366 square feet m2
1 King Bed
Grand Club, 1 King Park View

General

Park view, Square feet - 366, Bed count minimum 1, Extra bed count 1, Square meters - 34, Toothbrush and toothpaste available, Bed count maximum 1, Ping - 10
Deluxe Double Room, 2 Double Beds, Park View
Room Size: 388 square feet m2
2 Double Beds
Deluxe Double Room, 2 Double Beds, Park View

General

Toothbrush and toothpaste available on request, Ping - 11, Park view, Square meters - 36, Square feet - 388, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Grand Club King
Room Size: 344 square feet m2
1 King Bed
Grand Club King

General

Square meters - 32, Executive level room, Square feet - 344, Bed count minimum 1, Extra bed count 1, Toothbrush and toothpaste available, Bed count maximum 1, City view, Ping - 10
Deluxe Double Room, 2 Double Beds
Room Size: 344 square feet m2
2 Double Beds
Deluxe Double Room, 2 Double Beds

General

Square meters - 32, Toothbrush and toothpaste available on request, Square feet - 344, Extra bed count 1, Bed count minimum 2, Ping - 10, Bed count maximum 2
Grand Club, 2 Doubles
Room Size: 334 square feet m2
2 Double Beds
Grand Club, 2 Doubles

General

Square meters - 31, Executive level room, Ping - 9.39, Square feet - 334, Extra bed count 1, Toothbrush and toothpaste available, Bed count minimum 2, City view, Bed count maximum 2
Deluxe Room, 1 King Bed, Park View
Room Size: 344 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, Park View

General

Square meters - 32, Toothbrush and toothpaste available on request, Park view, Square feet - 344, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Ping - 10
Deluxe Room, 1 King Bed
Room Size: 452 square feet m2
1 King Bed
Deluxe Room, 1 King Bed

General

Square meters - 42, Toothbrush and toothpaste available on request, Ping - 13, Bed count minimum 1, Extra bed count 1, Square feet - 452, Bed count maximum 1, City view
Junior Suite, 1 King Bed, Park View
Room Size: 366 square feet m2
1 King Bed
Junior Suite, 1 King Bed, Park View

General

Separate sitting area, Park view, Square feet - 366, Bed count minimum 1, Extra bed count 1, Square meters - 34, Toothbrush and toothpaste available, Bed count maximum 1, Ping - 10

FAQ's

Is this Grand Fiesta Americana Chapultepec pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Grand Fiesta Americana Chapultepec have a swimming pool?

No, this Grand Fiesta Americana Chapultepec does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Grand Fiesta Americana Chapultepec?

Best-rates for the Grand Fiesta Americana Chapultepec starts from $286 per night with includes Air Conditioner, Wheelchair Accessible, Bedding/Linens, Spa, Breakfast, Kitchen, Parking, Business Services, Restaurant, Guest Services, Internet, Accessibility, Security/Safety, Wellness Facilities, Bar, Child Friendly, Laundry, Toiletries, Hot Tub with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Grand Fiesta Americana Chapultepec a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Grand Fiesta Americana Chapultepec wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Grand Fiesta Americana Chapultepec is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Grand Fiesta Americana Chapultepec?

Based on the information reported by the owner or manager, the Grand Fiesta Americana Chapultepec indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Grand Fiesta Americana Chapultepec?

Based on the information reported by the owner or manager, details for the cancellation policy for the Grand Fiesta Americana Chapultepec are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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