Four Points by Sheraton Surabaya, Tunjungan Plaza | Hotel in Surabaya

| 9.4 (288 Reviews) |  1 Bathroom
Surabaya Hotel | Four Points by Sheraton Surabaya, Tunjungan Plaza

Discover Four Points by Sheraton Surabaya, Tunjungan Plaza

Welcome to the centrally located Four Points by Sheraton Surabaya, Tunjungan Plaza, where you can experience comfort and convenience right in the heart of Surabaya. With complimentary parking and direct access to the convention center, this hotel is ideal for both business travelers and leisure seekers.

Indulge in a range of amenities including an outdoor swimming pool, a vibrant restaurant, and a fully equipped 24-hour fitness center. Staying connected is effortless with free WiFi available in public areas and hassle-free self-parking options. You can also unwind at the hotel’s bar/lounge or enjoy a cozy moment at the coffee shop/cafe. For those requiring premium service, valet parking is at your disposal.

Your comfort is our priority at Four Points by Sheraton Surabaya, Tunjungan Plaza. The hotel features 293 air-conditioned rooms that are thoughtfully designed with minibars and safes for your convenience. Each bed boasts premium bedding to ensure a restful night’s sleep. Enjoy watching your favorite shows on LED televisions while you relax in your room. Bathrooms are equipped with bathrobes, slippers, complimentary toiletries, and hair dryers.

Stay productive during your visit with business-friendly amenities including desks, free newspapers, and telephones. Additionally, each room provides complimentary bottled water and coffee/tea makers. For guests with specific needs, hypo-allergenic bedding and extra bedsheet changes can be requested. Our dedicated housekeeping team ensures your accommodation remains pristine throughout your stay.

Take a dip in the outdoor pool or let your little ones splash around in the children’s pool. If you're looking to maintain your fitness routine, the 24-hour fitness center offers all the equipment you need to keep active during your travels.

Where to Stay in Surabaya: Your Gateway to East Java's Vibrant Culture

When considering where to stay in Surabaya, you're choosing a destination rich in history and modernity. The capital of East Java, Surabaya is renowned for its bustling port, vibrant street food scene, and the iconic Heroes Monument. It's a city where tradition meets progress, offering travelers a glimpse into Indonesia's diverse culture through its museums, local markets, and historic sites. Surabaya also features a blend of architectural styles, from colonial-era buildings to contemporary skyscrapers, creating a unique urban landscape that invites exploration.

Situated in the heart of the city, the Four Points by Sheraton Surabaya, Tunjungan Plaza makes for an ideal base for your adventures. You can easily discover nearby attractions such as the famous Tunjungan Plaza, one of Indonesia's largest shopping malls, or immerse yourself in the local heritage at the House of Sampoerna. For outdoor enthusiasts, the Surabaya City Park is just a short ride away, perfect for leisurely strolls or enjoying family-friendly activities. After a day of exploration, unwind at the hotel’s outdoor pool or enjoy a meal at the on-site restaurant, making your stay not only comfortable but also convenient for discovering all that this lively city has to offer.

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Jl Embong Malang 25 - 31, Surabaya, 60261, Indonesia

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight minimum check-in age: 17
Check-out
Check-out before noon
Child Policy
Children are welcome. kids stay free! one child 12 years old or younger stays free when using existing bedding. rollaway/extra beds are available for idr 665500.0 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately idr 250000 for adults and idr 125000 for children airport shuttle fee: idr 490000 per person (one-way) valet parking fee: idr 50000 per stay rollaway bed fee: idr 665500.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

Reviews

Yuliana
Jul 26, 2025 01:09:51 PM
Review Score:   10
Summary: Amazing experience staying in Four Point Hotel, staffs were very friendly and breakfast was so delicious and a lot of variety to choose from. It is very recommended.
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FAQ's

Is this Surabaya hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Surabaya hotel?

Check-in time for Surabaya hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Surabaya hotel have a swimming pool?

Yes, this Surabaya hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Surabaya hotel?

Best-rates for the Surabaya hotel starts from $86 per night with includes Air Conditioner, Parking, Business Services, Wellness Facilities, Guest Services, Kitchen, Balcony/Terrace, Accessibility, Bedding/Linens, Toiletries, Barbecue/Outdoor Cooking, Pool, Designated Smoking Area, TV, Wheelchair Accessible, Bar, Breakfast, Child Friendly, Laundry, Restaurant, Internet with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Surabaya hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Surabaya hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Surabaya hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Surabaya hotel?

Based on the information reported by the owner or manager, the Surabaya hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Surabaya hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Surabaya hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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