Four Points by Sheraton Surabaya, Pakuwon Indah | Hotel in Surabaya

Four Points by Sheraton Surabaya, Pakuwon Indah: Your Gateway to Comfort and Convenience
When you choose Four Points by Sheraton Surabaya, Pakuwon Indah, you're selecting a remarkable hotel positioned right by the convention center and just moments away from Pakuwon Mall. This vibrant accommodation in Surabaya offers a delightful outdoor pool, a dining restaurant, and a relaxed bar/lounge where you can unwind.
This hotel takes pride in providing essential amenities including complimentary WiFi throughout public areas and free self-parking. For those seeking added convenience, valet parking and concierge services are available as well. Families will appreciate the children's pool on site, making it a great choice for travelers with kids. Housekeeping services can be requested, ensuring your stay is comfortable and personalized.
The Four Points by Sheraton Surabaya, Pakuwon Indah features 310 elegant rooms equipped with modern comforts such as air conditioning, safes, and complimentary bottled water. You'll rest easy on Frette Italian sheets and premium bedding, while entertainment options include a 49-inch LED television with premium cable channels. Each bathroom is furnished with luxurious bathrobes, slippers, bidets, and complimentary toiletries.
You can easily stay connected during your visit with free wireless internet access, and business-friendly amenities such as desks, desk chairs, and phones ensure you can work efficiently if needed. Additional conveniences include hair dryers and ironing facilities, with daily housekeeping available at your request for a neat and tidy environment.
Complementing your stay, enjoy the refreshing outdoor pool along with the children's pool, perfect for family fun. Explore various recreational activities either onsite or nearby, although some may require an additional fee. Experience the perfect blend of luxury and practicality at Four Points by Sheraton Surabaya, Pakuwon Indah during your next trip to East Java.
Where to Stay in Surabaya: Discovering the Heart of East Java
When considering where to stay in Surabaya, you'll find a vibrant city teeming with rich history and a unique blend of cultures. Surabaya, East Java's capital, is known for its remarkable Art Deco architecture, bustling markets, and delicious street food that reflects the city's multicultural heritage. This dynamic metropolis serves as a gateway to Indonesia's stunning natural landscapes and offers visitors an array of attractions, including historic sites, contemporary shopping centers, and a lively nightlife scene.
Your ideal base can be found at the Four Points by Sheraton Surabaya, Pakuwon Indah, which boasts an excellent location near the upscale Pakuwon Mall and a state-of-the-art convention center. Enjoy easy access to local attractions such as the iconic Sura and Baya Monument and the beautiful Mangrove Park, perfect for a day out in nature. After exploring, unwind by the hotel’s outdoor pool or savor international cuisine at the onsite restaurant. With air-conditioned rooms featuring luxurious amenities, complimentary WiFi, and convenient services, this hotel provides a comfortable retreat while you experience the best of Surabaya.
Amenities
Facility Overview
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Soap
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Toothbrush and toothpaste
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Shampoo
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Bathrobes
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Towels
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Bidet
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Toilet paper
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Free toiletries
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Hair dryer
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Air conditioning
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Bed sheets
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Premium bedding
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Blackout drapes/curtains
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Frette Italian sheets
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Iron/ironing board
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Restaurant dining guide
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Phone
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Energy-saving switches
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Window screens
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Electrical adapters/chargers
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Desk chair
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Slippers
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Recycling
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Desk
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Laptop-friendly workspace
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LED light bulbs
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Safe
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Guidebooks/recommendations
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Water-efficient showers only
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1 restaurant
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1 bar
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Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: IDR 154880 for adults and IDR 77440 for children
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Free bottled water
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Electric kettle
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Free tea bags/instant coffee
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Airport shuttle at scheduled times, on request
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Free self parking on site
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Valet parking on site (IDR 50000 per stay)
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Height restrictions apply for onsite parking
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24-hour roundtrip airport shuttle (surcharge)
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Accessible airport shuttle
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Elevator
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Wheelchair-accessible path to elevator
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Elevator door width (inches): 1
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Well-lit path to entrance
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Stair-free path to entrance
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Golf lessons
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Outlet shopping
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Health club access
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Health/beauty spa
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Adjacent to a golf course
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Children's pool
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Access to nearby health club
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Outdoor pool
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Golf driving range
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Shopping mall
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49-inch LED TV
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Cable channels
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Premium channels
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Conference center
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Computer station
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Coworking space
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Front-desk safe
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Elevator
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Reception hall
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Indonesian
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Chinese (Mandarin)
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English
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Vegetarian dining options
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Comprehensive recycling policy
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Double-glazed windows
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No plastic coffee stirrers
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Couples dining
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Vegan dining options
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Comprehensive food waste policy
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Rooftop garden
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At least 80% lighting from LEDs
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Designated smoking areas (fines apply)
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Biodegradable coffee stirrers
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Children's pool
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Outdoor pool
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Change of bedsheets (on request)
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Golf pro shop
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Luggage storage
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Daily housekeeping
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Golf cart
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Golf caddy
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Dry cleaning service
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24-hour front desk
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Golf lessions with a pro
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Concierge services
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Available in all rooms: Free WiFi
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Available in some public areas: Free WiFi
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Pool umbrellas
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Pool sun loungers
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Free pool cabanas
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Outdoor furniture
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Vegetable garden
Policies
Reviews
Room Arrangement
Room Info | Facilities |
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Room, 2 Twin Beds (Premium Deluxe, 2 Single Beds)
Room Size:
328 square feet m2
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GeneralBidet, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 328, Shower only, Room and bed type depend on availability check-in, Extra bed count 1, Number of bathrooms - 1, Square meters - 31, Private bathroom, Rainfall showerhead, Bed count minimum 2, City view, Ping - 9.22, Bed count maximum 2 |
Family Room, 1 King Bed
Room Size:
409 square feet m2
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GeneralNumber of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 2, Ping - 11, Shower only, Room and bed type depend on availability check-in, Square meters - 38, Extra bed count 1, Number of bathrooms - 1, Private bathroom, Square feet - 409, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view |
Room, 1 King Bed (Premium Deluxe, 1 King)
Room Size:
328 square feet m2
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GeneralNumber of bedrooms - 0, Square feet - 328, Toilet grab bar height (centimeters) - 50, Room and bed type depend on availability check-in, Grab bar - near toilet, Extra bed count 1, Lowered locks/deadbolt, Square meters - 31, Wheelchair-accessible bathroom vanity, Bed count minimum 1, Bidet, Number of living rooms 0, Rollaway/extra beds (surcharge), Low-height desk, Low desk height (inches) - 20, Shower only, Accessible vanity height (inches) - 20, Accessible vanity height (centimeters) - 50, Wheelchair accessible, Number of bathrooms - 1, Lowered peephole/view port in door, Private bathroom, Low desk height (centimeters) - 51, Toilet grab bar height (inches) - 20, Rainfall showerhead, Bed count maximum 1, City view, Ping - 9.22 |
Room, 2 Twin Beds (Deluxe Guest Room, 2 Single Beds)
Room Size:
264 square feet m2
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GeneralBidet, Number of living rooms 0, Number of bedrooms - 0, Square feet - 264, Shower only, Room and bed type depend on availability check-in, Square meters - 25, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, Rainfall showerhead, Ping - 7.42, Bed count minimum 2, City view, Bed count maximum 2 |
Junior Suite, 1 King Bed (Junior Suite, 1 King Bed)
Room Size:
409 square feet m2
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GeneralBidet, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Room and bed type depend on availability check-in, Square meters - 38, Extra bed count 1, Number of bathrooms - 1, Ping - 11.49, Private bathroom, Separate bathtub and shower, Square feet - 409, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view |
Premium Suite, 1 King Bed
Room Size:
689 square feet m2
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GeneralSquare feet - 689, Bidet, Rollaway/extra beds (surcharge), Dining table, Number of bedrooms - 1, Room and bed type depend on availability check-in, Sofa bed, Number of living rooms 1, Extra bed count 2, Separate dining area, Number of bathrooms - 1, Ping - 19, Square meters - 64, Private bathroom, Separate bathtub and shower, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view |
Room, 1 King Bed (Deluxe Guest Room, 1 King)
Room Size:
264 square feet m2
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GeneralBidet, Number of living rooms 0, Number of bedrooms - 0, Square feet - 264, Shower only, Room and bed type depend on availability check-in, Square meters - 25, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, Bathroom emergency pull cord, Rainfall showerhead, Ping - 7.42, Bed count minimum 1, Bed count maximum 1, City view |
FAQ's
Is this Surabaya hotel pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the Surabaya hotel have a swimming pool?
Yes, this Surabaya hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Surabaya hotel?
Best-rates for the Surabaya hotel starts from $93 per night with includes Restaurant, Air Conditioner, Pool, Wheelchair Accessible, Balcony/Terrace, Bedding/Linens, Guest Services, Parking, Business Services, Child Friendly, Laundry, Designated Smoking Area, Accessibility, Sports/Activities, Bar, Toiletries, Breakfast, Internet, Kitchen, Wellness Facilities with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.
Is Surabaya hotel a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Surabaya hotel wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Surabaya hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Surabaya hotel?
Based on the information reported by the owner or manager, the Surabaya hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Surabaya hotel?
Based on the information reported by the owner or manager, details for the cancellation policy for the Surabaya hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.