Four Points by Sheraton Auckland | Hotel in Auckland

| 8.5 (1233 Reviews) |  11 Bathrooms  25 Guests
Auckland Central Business District Hotel | Four Points by Sheraton Auckland

Hotel in Auckland Central Business District, Auckland

Experience exceptional service and spacious hotel accommodations in Auckland, New Zealand at Four Points by Sheraton Auckland, located in the vibrant Aotea Arts Quarter. Guests will be moments away from Aotea Square, The Civic, Auckland Town Hall, Classic Comedy and Bar, Q Theater, Auckland Art Gallery, and an array of CBD shops and restaurants. Enjoy modern rooms with signature bedding, large bathrooms, and free WiFi featuring breathtaking views of the city center from higher floors. Suites offer separate living areas and some with balconies, perfect for traveling families, special occasions, or work sessions in Auckland. Stay fit in the 24-hour fitness center, dine at the Queens Head Bar and Eatery, or take in the stunning views at The Churchill, Auckland's premier luxury rooftop gin and cocktail bar. Our Auckland, New Zealand, hotel is also ideal for those planning events; the contemporary Queen’s Head Ballroom offers 195 square yards of event space, perfect for corporate functions and social celebrations.

Four Points by Sheraton Auckland is located in Auckland.

This 275 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Accessibility, Security/Safety, Wellness Facilities, and several others. This is a 4 star rated property and has over 1233 reviews with the average score of 8.5 . Coming to Auckland and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 275 Bedrooms Hotel if you want to learn more about this Hotala place in Auckland. These details are authentic, as they are provided by our partner, booking.com.

This Four Points by Sheraton Auckland in Auckland is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Four Points by Sheraton Auckland”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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396 Queen Street, Auckland, 1010, New Zealand

Amenities

Air Conditioner
Parking
Wheelchair Accessible
Accessibility
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Fruit
  • Wine/Champagne
  • Kids' meals
  • Bar
  • Special diet meals (on request)
  • Breakfast in the room
  • Kid-friendly buffet
Parking
  • Parking
  • Private Parking
  • Parking garage
  • Parking on site
  • Electric vehicle charging station
Accessibility
  • Raised toilet
  • Auditory guidance
  • Toilet with grab rails
  • Wheelchair accessible
Activities
  • Happy hour
  • Fitness
  • Live music/Performance
  • Fitness center
General
  • Heating
  • Air conditioning
  • Non-smoking rooms
  • Facilities for disabled guests
  • Elevator
  • Safe
  • Wifi in all areas
  • Smoke-free property
Guest Services
  • Room service
  • Baggage storage
  • Currency exchange
  • Ironing service
  • Meeting/Banquet facilities
  • Valet parking
  • 24-hour front desk
  • Express check-in/out
  • Fax/Photocopying
  • Concierge
  • Daily housekeeping
  • Tour desk
  • Business center
  • Lockers
  • Dry cleaning
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Security/Safety
  • Key card access
  • 24-hour security
  • Key access
  • CCTV outside property
  • Smoke alarms
  • CCTV in common areas
  • Security alarm
  • Fire extinguishers
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Physical distancing rules followed

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed
Please note that there is a 2.75% charge when you pay with a credit card.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
7.91
Location:
8.87
Staff:
8.75
Facilities:
8.58
Comfort:
8.96
Cleanliness:
8.93
Denise
Dec 12, 2025 08:00:00 AM
Review Score:   10
New Zealand
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Great location. Friendly staff. Thank you Nicolas for the welcoming service and Gabriel for great coffees.
Negative: Some our milk was off unfortunately.
See All Reviews

Room Arrangement

Room Info Facilities
Superior Room with Two Double Beds
Room Type: Twin
Room Size: 26 m2
1 Full bed(s) Bed
Superior Room with Two Double Beds

Food & Drink

Bottle of water, Tea/Coffee maker, Wine/Champagne

Bathroom

Body soap, Shower, Towels, Toilet, Conditioner, Bathrobe, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Shampoo, Private bathroom

General

Heating, Key card access, Air conditioning, Iron, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Carpeted, Trash cans

Media & Technology

Telephone, Streaming service (like Netflix), Radio, TV, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Wine glasses, Electric kettle

Living Area

Desk

View

City view, View

Bedroom

Wardrobe or closet, Alarm clock, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Feather pillow, Socket near the bed, Non-feather pillow
Superior King Room
Room Type: Double
Room Size: 23 m2
1 King bed(s) Bed
Superior King Room

Food & Drink

Bottle of water, Tea/Coffee maker, Wine/Champagne

Bathroom

Body soap, Shower, Towels, Toilet, Conditioner, Bathrobe, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Shampoo, Private bathroom

General

Heating, Key card access, Air conditioning, Iron, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Carpeted, Trash cans

Media & Technology

Telephone, Streaming service (like Netflix), Radio, TV, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Wine glasses, Electric kettle

Living Area

Desk

View

City view, View

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Accessibility

Raised toilet, Accessible by elevator, Upper floors accessible by elevator, Shower chair, Toilet with grab rails, Entire unit wheelchair accessible, Roll-in shower

Room Amenities

Feather pillow, Socket near the bed, Non-feather pillow
Superior King Room with City View
Room Type: Double
Room Size: 23 m2
1 King bed(s) Bed
Superior King Room with City View

Food & Drink

Bottle of water, Tea/Coffee maker, Wine/Champagne

Bathroom

Body soap, Shower, Towels, Toilet, Conditioner, Bathrobe, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Shampoo, Private bathroom

General

Heating, Key card access, Air conditioning, Iron, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Carpeted, Trash cans

Media & Technology

Telephone, Streaming service (like Netflix), Radio, TV, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Wine glasses, Electric kettle

Living Area

Desk

View

City view, View

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Feather pillow, Socket near the bed, Non-feather pillow
Corner Room with King Bed
Room Type: Double
Room Size: 33 m2
1 King bed(s) Bed
Corner Room with King Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Wine/Champagne

Bathroom

Body soap, Shower, Towels, Toilet, Conditioner, Bathrobe, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Shampoo, Private bathroom

General

Heating, Key card access, Air conditioning, Iron, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Carpeted, Trash cans

Media & Technology

Telephone, Streaming service (like Netflix), Radio, TV, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Wine glasses, Electric kettle

Living Area

Desk

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Feather pillow, Socket near the bed, Non-feather pillow
Deluxe Room with 2 queen beds
Room Type: Twin/Double
Room Size: 36 m2
1 Queen bed(s) Bed
Deluxe Room with 2 queen beds

Food & Drink

Bottle of water, Tea/Coffee maker, Wine/Champagne

Bathroom

Body soap, Shower, Towels, Toilet, Conditioner, Bathrobe, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Shampoo, Private bathroom

General

Heating, Key card access, Air conditioning, Iron, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Carpeted, Trash cans

Media & Technology

Telephone, Streaming service (like Netflix), Radio, TV, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Wine glasses, Electric kettle

Living Area

Desk

Bedroom

Wardrobe or closet, Alarm clock, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Feather pillow, Socket near the bed, Non-feather pillow
Corner Room with King Bed and City View
Room Type: Double
Room Size: 33 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Wine/Champagne

Bathroom

Body soap, Shower, Towels, Toilet, Conditioner, Bathrobe, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Shampoo, Private bathroom

General

Heating, Key card access, Air conditioning, Iron, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Carpeted, Trash cans

Media & Technology

Telephone, Streaming service (like Netflix), Radio, TV, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Wine glasses, Electric kettle

Living Area

Desk

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

View

City view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Feather pillow, Socket near the bed, Non-feather pillow
King Studio with Balcony and City View
Room Type: Studio
Room Size: 45 m2
1 King bed(s) Bed
King Studio with Balcony and City View

Food & Drink

Bottle of water, Tea/Coffee maker, Wine/Champagne

Bathroom

Body soap, Shower, Towels, Toilet, Conditioner, Bathrobe, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Shampoo, Private bathroom

General

Heating, Key card access, Air conditioning, Iron, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Carpeted, Trash cans

Media & Technology

Telephone, Streaming service (like Netflix), Radio, TV, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony, Outdoor furniture

Kitchen

Toaster, Dishwasher, Microwave, Dining table, Electric kettle, Wine glasses, Refrigerator, Kitchenware

Living Area

Dining area, Sofa, Sitting area, Desk

View

City view, View

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Feather pillow, Socket near the bed, Non-feather pillow
One Bedroom Suite
Room Type: Suite
Room Size: 50 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Wine/Champagne

Bathroom

Body soap, Shower, Towels, Toilet, Conditioner, Bathrobe, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Shampoo, Private bathroom

General

Heating, Key card access, Air conditioning, Iron, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Carpeted, Trash cans

Media & Technology

Telephone, Streaming service (like Netflix), Radio, TV, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Toaster, Dishwasher, Microwave, Dining table, Electric kettle, Wine glasses, Refrigerator, Kitchenware, Kitchenette

Outdoors

Balcony

Living Area

Dining area, Sofa, Sitting area, Desk

View

City view, Landmark view, View

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Feather pillow, Sofa bed, Socket near the bed, Non-feather pillow
Two-Bedroom Suite with Sky Tower View
Room Type: Suite
Room Size: 90 m2
1 King bed(s) Bed
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Wine/Champagne

Bathroom

Body soap, Shower, Towels, Toilet, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Additional bathroom, Shampoo, Private bathroom

General

Heating, Key card access, Air conditioning, Iron, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Carpeted, Trash cans

Media & Technology

Telephone, Streaming service (like Netflix), Radio, TV, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Toaster, Dishwasher, Kitchen, Microwave, Dining table, Electric kettle, Wine glasses, Refrigerator, Kitchenware, Kitchenette, Stovetop, Washing machine

Outdoors

Balcony, Outdoor furniture, Terrace

Living Area

Dining area, Sofa, Sitting area, Desk

View

City view, Landmark view, View

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Feather pillow, Sofa bed, Socket near the bed, Non-feather pillow
Superior Sky Tower Room with King Bed
Room Type: Double
Room Size: 23 m2
1 King bed(s) Bed
Superior Sky Tower Room with King Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Wine/Champagne

Bathroom

Body soap, Shower, Towels, Toilet, Conditioner, Bathrobe, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Shampoo, Private bathroom

General

Heating, Key card access, Air conditioning, Iron, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Carpeted, Trash cans

Media & Technology

Telephone, Streaming service (like Netflix), Radio, TV, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Wine glasses, Electric kettle

Living Area

Desk

View

City view, Landmark view, View

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Feather pillow, Socket near the bed, Non-feather pillow

FAQ's

Is this Auckland Central Business District hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Auckland Central Business District hotel?

Check-in time for Auckland Central Business District hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Auckland Central Business District hotel have a swimming pool?

No, this Auckland Central Business District hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Auckland Central Business District hotel?

Best-rates for the Auckland Central Business District hotel starts from $109 per night with includes Air Conditioner, Parking, Guest Services, Breakfast, Child Friendly, Wheelchair Accessible, EV Charge Station, Accessibility, Security/Safety, Wellness Facilities, Fireplace/Heating, Entertainment, Internet, Business Services, Sports/Activities, Restaurant, Bar, Laundry with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Auckland Central Business District hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Auckland Central Business District hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Auckland Central Business District hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Auckland Central Business District hotel?

Based on the information reported by the owner or manager, the Auckland Central Business District hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Auckland Central Business District hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Auckland Central Business District hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $109
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