Fairmont Empress | Hotel in Victoria

| 9.2 (2457 Reviews) | 1 Bathroom

Hotel in Inner Harbour, Victoria

Edwardian Victoria hotel connected to the convention center, steps from Maritime Museum of British Columbia
2 restaurants, a full-service spa, and an indoor pool are available at this hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Housekeeping is available on request.
Fairmont Empress offers 431 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

721 Government St, Victoria, V8W1W5, Canada

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Balcony/Terrace

Accessibility

Transportation/Shuttle

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Bathrobes

Private bathroom

Bathtub or shower

Toothbrush and toothpaste (on request)

Towels

Designer toiletries

Bedroom

Bed sheets

Air conditioning

Down comforter

Premium bedding

Hypo-allergenic bedding

Blackout drapes/curtains

Portable fan

Pillow-top mattress

Safe

Water-efficient showers only

Energy-saving switches

Window screens

Free newspapers

Iron/ironing board

Slippers

Eco-friendly cleaning products provided

Desk

Laptop-friendly workspace

Recycling

Desk chair

Phone

LED light bulbs

Breakfast

2 restaurants

Full breakfast available for a fee daily 6:30 AM–11:00 AM: CAD 20-40 for adults and CAD 10-20 for children

1 bar

Coffee/tea in common area(s)

Coffee/tea maker

Minibar

Electric kettle

Parking

Ferry terminal shuttle (surcharge)

Self parking on site (CAD 37.00 per day; includes in/out privileges)

Electric car charging station on site

Limo/town car service

Cruise terminal shuttle (surcharge)

Valet parking on site (CAD 51.00 per day; includes in/out privileges)

Accessibility

This property does not have elevators

Activities

Kayaking

Golf lessons

Sailing

Scooter/moped rentals

Mountain biking

Ecotours

Hiking/biking trails

Whale watching

Golfing

Designer stores

Indoor pool

Steam room

Bike parking

Children's pool

Art gallery

Shopping mall

Full-service spa

Fitness center

Bicycle rentals

Sauna

Shopping

Hot tub

Entertainment

Pay movies

Cable channels

32-inch flat-screen TV

General

Conference center (22600 square feet of space)

Meeting rooms

24-hour business center

Banquet hall

Gift shop/newsstand

Vending machine

Ballroom

Water dispenser

ATM/banking services

Free newspapers in lobby

Front-desk safe

German

Portuguese

Arabic

Danish

French

Filipino

Russian

Malay

Italian

English

Korean

Japanese

Spanish

Chinese (Mandarin)

100% renewable energy

Vegan dining options

Local artist showcase

No plastic drinking straws

No plastic water bottles

Reusable tableware only

Reusable cups only

Biodegradable drinking straws

Comprehensive food waste policy

Biodegradable coffee stirrers

Locally-owned & organized tours & activities

At least 80% of food locally-sourced

No plastic coffee stirrers

No plastic soda bottles

At least 80% organic food

Comprehensive recycling policy

Designated smoking areas

Humane treatment of captive wild animals

Vegetarian dining options

At least 80% lighting from LEDs

Guest Services

Indoor pool

Laundry facilities

Children's pool

Tour/ticket assistance

Laundry facilities

Change of bedsheets (on request)

Daily housekeeping

Multilingual staff

Porter/bellhop

24-hour front desk

Wedding services

Concierge services

Dry cleaning service

Luggage storage

Hair salon

Change of towels (on request)

Internet

Available in all rooms: WiFi (CAD 14.95 per night)

In-room WiFi speed: 25+ Mbps

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Picnic area

Garden

Terrace

Vegetable garden

Spa

Massage - deep-tissue

Body scrubs

11 treatment rooms

Aromatherapy

Massage - hot stone

Facials

Manicures and pedicures

Steam room

Massage/treatment rooms

Couples treatment room(s)

Massage - prenatal

Body treatments

Hydrotherapy

Sauna

Spa open daily

Body wraps

Hot tub

Massage - sports

Hot springs/mineral springs

Massage - Swedish

Policies

Check-in

Check-in start time: 4:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability express check-in available minimum check-in age: 19

Check-out

A late check-out fee will be charged check-out before 11 am contactless check-out available express check-out available late check-out subject to availability

Child Policy

Children are welcome. kids stay free! up to 3 children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for full breakfast: approximately cad 20 to 40 for adults, and cad 10 to 20 for children fee for in-room wireless internet: cad 14.95 per night (rates may vary) self parking fee: cad 37.00 per day (in/out privileges) valet parking fee: cad 51.00 per day (in/out privileges) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total pets food and water bowls are available pets stay free restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation the photos are representative of rooms offered and may differ from the actual room received. this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property reserves the right to pre-authorize the guest's credit card prior to arrival. this property uses solar energy, plus a grey water recycling system

Reviews

Oxana

Dec 1, 2025 04:49:54 AM

Review Score: 8

Summary: Wet slow check in more staff would be great fir check-ins on busy weekend, otherwise outstanding stay

See All Reviews

Room Arrangement

Room Info	Facilities
Fairmont Gold Deluxe City View 2 Queen Room Size: 377 square feet m² 2 Queen Beds	General Pet-friendly room, Number of living rooms 0, Executive level room, Ping - 10.59, Number of bedrooms - 0, Separate sitting area, Square feet - 377, Square meters - 35, Bed count minimum 2, City view, Bed count maximum 2
Fairmont Gold Deluxe Harbour View 1 King Room Size: 323 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Square meters - 30, Executive level room, Number of bedrooms - 0, Harbor view, Ping - 9.08, Separate sitting area, Square feet - 323, Bed count minimum 1, Bed count maximum 1
Fairmont Gold One Bedroom Suite City View 1 King Room Size: 522 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Square feet - 522, IndRm-RenoRecent-Year 2014, Executive level room, Number of bedrooms - 1, Ping - 14.67, Square meters - 49, Bed count minimum 1, Bed count maximum 1
Fairmont Harbour View 1 Queen Room Size: 280 square feet m² 1 Queen Bed	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Harbor view, Square feet - 280, Square meters - 26, Bed count minimum 1, Bed count maximum 1, Ping - 7.87
Fairmont City View 1 Queen Room Size: 280 square feet m² 1 Queen Bed	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Square feet - 280, Square meters - 26, Bed count minimum 1, Bed count maximum 1, City view, Ping - 7.87
Deluxe Harbour View 1 King Room Size: 382 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Ping - 10.74, Harbor view, Square feet - 382, Pets not allowed, Square meters - 36, Bed count minimum 1, Bed count maximum 1
Fairmont Gold Harbour View Executive Suite 1 King Room Size: 419 square feet m² 1 King Bed	General Number of living rooms 0, Executive level room, Square feet - 419, Harbor view, Number of bedrooms - 1, Square meters - 39, Ping - 12, Bed count minimum 1, Bed count maximum 1
Deluxe City View 1 King Room Size: 382 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Ping - 10.74, Square feet - 382, Separate sitting area, Square meters - 36, Bed count minimum 1, Bed count maximum 1, City view
One Bedroom Harbour View Suite 1 King Room Size: 548 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 51, Ping - 15, Square feet - 548, Harbor view, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Junior Suite City View 1 King Room Size: 452 square feet m² 1 King Bed	General Pet-friendly room, Square meters - 42, Number of living rooms 0, Number of bedrooms - 1, Separate sitting area, Ping - 12.7, Bed count minimum 1, Square feet - 452, Bed count maximum 1, City view
Executive Suite City View 2 Queen Room Size: 409 square feet m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 1, Ping - 11, Square meters - 38, Square feet - 409, Bed count minimum 2, City view, Bed count maximum 2
Fairmont Gold Deluxe City View 1 King Room Size: 377 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Executive level room, Ping - 10.59, Number of bedrooms - 0, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 1, City view
Fairmont Gold City View 1 King Room Size: 301 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Executive level room, Number of bedrooms - 0, Square meters - 28, Ping - 8.46, Square feet - 301, Bed count minimum 1, Bed count maximum 1, City view
Fairmont Gold City View 1 Queen Room Size: 301 square feet m² 1 Queen Bed	General Ping - 8, Number of living rooms 0, Executive level room, Number of bedrooms - 0, Square meters - 28, Square feet - 301, Bed count minimum 1, Bed count maximum 1, City view
Executive Suite City View 1 King Room Size: 474 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Ping - 13.32, Bed count minimum 1, Square feet - 474, Bed count maximum 1, Square meters - 44, City view
Fairmont Gold Harbour View 1 King Room Size: 323 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Ping - 9, Square meters - 30, IndRm-RenoRecent-Year 2014, Executive level room, Number of bedrooms - 0, Harbor view, Square feet - 323, Bed count minimum 1, Bed count maximum 1
Signature Harbour View 1 King Room Size: 344 square feet m² 1 King Bed	General Square meters - 32, Number of living rooms 0, Number of bedrooms - 0, Harbor view, Square feet - 344, Bed count minimum 1, Bed count maximum 1, Ping - 10
Deluxe City View 2 Queen Room Size: 334 square feet m² 2 Queen Beds	General Pet-friendly room, Square meters - 31, Number of living rooms 0, Ping - 9, Number of bedrooms - 0, Separate sitting area, Square feet - 334, Bed count minimum 2, City view, Bed count maximum 2
Fairmont City View 2 Double Room Size: 240 square feet m² 2 Double Beds	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Ping - 7, Square feet - 240, Bed count minimum 2, Square meters - 22, City view, Bed count maximum 2
Deluxe Harbour View 1 Queen Room Size: 344 square feet m² 1 Queen Bed	General Square meters - 32, Number of living rooms 0, Number of bedrooms - 0, Harbor view, Square feet - 344, Bed count minimum 1, Bed count maximum 1, Ping - 10
One Bedroom Suite City View 1 King Room Size: 549 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Square meters - 51, Square feet - 549, Number of bedrooms - 1, Ping - 15.43, Bed count minimum 1, Bed count maximum 1, City view
Deluxe City View 1 Queen Room Size: 382 square feet m² 1 Queen Bed	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Ping - 10.74, Square feet - 382, Separate sitting area, Square meters - 36, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Harbour View 2 Queen Room Size: 376 square feet m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Harbor view, Ping - 11, Square meters - 35, Bed count minimum 2, Square feet - 376, Bed count maximum 2
Fairmont City View 1 King Room Size: 280 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Outdoor spaces not available, Number of bedrooms - 0, Square feet - 280, Square meters - 26, Bed count minimum 1, Bed count maximum 1, City view, Ping - 7.87

FAQ's

Is this Fairmont Empress pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Fairmont Empress have a swimming pool?

Yes, this Fairmont Empress has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Fairmont Empress?

Best-rates for the Fairmont Empress starts from $194 per night with includes Internet, Designated Smoking Area, Toiletries, Child Friendly, Air Conditioner, Parking, Balcony/Terrace, Business Services, Bar, Guest Services, Entertainment, Kitchen, Pool, TV, Transportation/Shuttle, Wellness Facilities, Laundry, Accessibility, Bedding/Linens, Spa, Restaurant, Breakfast, Hot Tub with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Fairmont Empress a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Fairmont Empress wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Fairmont Empress has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Fairmont Empress?

Based on the information reported by the owner or manager, the Fairmont Empress indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Fairmont Empress?

Based on the information reported by the owner or manager, details for the cancellation policy for the Fairmont Empress are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $194