Enjoy Pucon | Hotel in Pucón

| 7.6 (352 Reviews) |   Pet Friendly  1 Bathroom
Pucon Hotel | Enjoy Pucon

Discover Relaxation and Luxury at Enjoy Pucon

Experience the ultimate getaway at Enjoy Pucon, a stunning beachfront destination offering you luxury, relaxation, and rejuvenation in the heart of Pucón. Bask in the sun on the inviting beach or unwind by one of our three outdoor swimming pools. For those looking to indulge, our full-service spa will pamper you with exceptional treatments designed to refresh your mind and body.

Your comfort is a priority at Enjoy Pucon, featuring 151 air-conditioned rooms equipped with minibars and secure safes for your convenience. Each accommodation includes an LCD television with cable channels, allowing you to catch up on your favorite shows. Our bathrooms are equipped with either bathtubs or showers, accompanied by complimentary toiletries to enhance your stay. Stay connected with fast complimentary wireless Internet access available throughout the property, ensuring you can surf the web effortlessly.

For leisure activities, take advantage of our three outdoor swimming pools, including a seasonal pool perfect for enjoying warm days. If you're looking to maintain your fitness routine, our health club offers various recreational amenities. Please note that children under 18 years must be accompanied by an adult in the health club, while guests younger than 14 are not allowed in this fitness facility.

Where to Stay in Pucón: Discover the Charm of Araucania, Chile

When considering where to stay in Pucón, you will find yourself immersed in a captivating blend of natural beauty and vibrant culture. Nestled at the foot of the majestic Villarrica Volcano and along the shores of Lake Villarrica, this charming town is famous for its outdoor adventures and stunning landscapes. Pucón acts as a gateway to explore the enchanting wilderness of Araucania, offering unique experiences such as hot springs, waterfalls, and lush forests that beckon every nature lover. The lively atmosphere of the city, with its bustling markets, artisan shops, and exquisite dining options, makes it a perfect destination for both relaxation and exploration.

Nearby your accommodation at Enjoy Pucón, there are plenty of activities to keep you engaged during your stay. Spend a leisurely day soaking up the sun on the beach or take a refreshing dip in one of Enjoy Pucón's three outdoor swimming pools. For a bit of pampering, indulge yourself at the full-service spa, which promises a rejuvenating experience after a day of adventure. You can also explore the surrounding area, where thrilling activities like white-water rafting, hiking, and skiing offer unforgettable experiences. With a convenient location close to these attractions, Enjoy Pucón serves as an ideal base for discovering all the wonders this enchanting region has to offer.

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Clemente Holzapfel 190, Pucón, 4920000, Chile

Amenities

Air ConditionerAir Conditioner
ParkingParking
Pet FriendlyPet Friendly
PoolPool
TVTV
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Bedding/LinensBedding/Linens
SkiingSkiing
Wellness FacilitiesWellness Facilities
SpaSpa
Fireplace/HeatingFireplace/Heating
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
EntertainmentEntertainment
Eco FriendlyEco Friendly
BreakfastBreakfast
Child FriendlyChild Friendly
Hot TubHot Tub
InternetInternet
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • Free toiletriesFree toiletries
  • TowelsTowels
  • Private bathroomPrivate bathroom
  • Bathtub or showerBathtub or shower
BedroomBedroom
  • Air conditioningAir conditioning
  • HeatingHeating
  • Bed sheetsBed sheets
  • PhonePhone
  • SafeSafe
  • Water-efficient showers onlyWater-efficient showers only
  • Water-efficient toilets onlyWater-efficient toilets only
  • Eco-friendly cleaning products usedEco-friendly cleaning products used
  • LED light bulbsLED light bulbs
BreakfastBreakfast
  • Free buffet breakfast available daily 7:00 AM–11:00 AMFree buffet breakfast available daily 7:00 AM–11:00 AM
  • 1 bar1 bar
  • 1 restaurant and 1 coffee shop/cafe1 restaurant and 1 coffee shop/cafe
  • 24-hour room service24-hour room service
  • MinibarMinibar
ParkingParking
  • Free offsite parking within 656 ftFree offsite parking within 656 ft
  • Limited onsite parkingLimited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)24-hour roundtrip airport shuttle (surcharge)
  • Wheelchair-accessible parking availableWheelchair-accessible parking available
  • Airport shuttle at scheduled times, on requestAirport shuttle at scheduled times, on request
  • Onsite parking includes off-street optionsOnsite parking includes off-street options
AccessibilityAccessibility
  • Wheelchair-accessible spaWheelchair-accessible spa
  • Wheelchair-accessible public washroomWheelchair-accessible public washroom
  • 4 on-site accessible parking spaces4 on-site accessible parking spaces
  • Front entrance rampFront entrance ramp
  • Wheelchair-accessible restaurantWheelchair-accessible restaurant
  • Pool hoist on sitePool hoist on site
  • Hardwood flooring in public areasHardwood flooring in public areas
  • ElevatorElevator
  • Wheelchair-accessible fitness centerWheelchair-accessible fitness center
  • Wheelchair-accessible registration desk height (inches): 31Wheelchair-accessible registration desk height (inches): 31
  • Wheelchair-accessible business centerWheelchair-accessible business center
  • Wheelchair-accessible loungeWheelchair-accessible lounge
  • Braille signageBraille signage
  • Wheelchair-accessible path to elevatorWheelchair-accessible path to elevator
  • Wheelchair-accessible registration deskWheelchair-accessible registration desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge deskWheelchair-accessible concierge desk
  • Wheelchair accessible (may have limitations)Wheelchair accessible (may have limitations)
  • Elevator door width (inches): 28Elevator door width (inches): 28
  • Wheelchair-accessible poolWheelchair-accessible pool
  • Well-lit path to entranceWell-lit path to entrance
  • Wheelchair-accessible parkingWheelchair-accessible parking
ActivitiesActivities
  • Ski runsSki runs
  • Ski areaSki area
  • Horse ridingHorse riding
  • FishingFishing
  • 3 outdoor pools3 outdoor pools
  • Fitness centerFitness center
  • Full-service spaFull-service spa
EntertainmentEntertainment
  • LCD TVLCD TV
  • Cable channelsCable channels
GeneralGeneral
  • Meeting roomMeeting room
  • Conference spaceConference space
  • Business centerBusiness center
  • Banquet hallBanquet hall
  • Reception hallReception hall
  • ElevatorElevator
  • EnglishEnglish
  • SpanishSpanish
  • CasinoCasino
  • Local culture & ecosystem educationLocal culture & ecosystem education
  • Renovated entire property - September 2022Renovated entire property - September 2022
  • At least 80% lighting from LEDsAt least 80% lighting from LEDs
  • Local artist showcaseLocal artist showcase
  • Smoke-free propertySmoke-free property
  • Communal living roomCommunal living room
  • Locally-owned & organized tours & activitiesLocally-owned & organized tours & activities
  • 28 casino gaming tables28 casino gaming tables
  • 519 casino slot machines519 casino slot machines
Guest ServicesGuest Services
  • 3 outdoor pools3 outdoor pools
  • Laundry facilitiesLaundry facilities
  • Snack bar/deliSnack bar/deli
  • Change of bedsheets (on request)Change of bedsheets (on request)
  • Daily housekeepingDaily housekeeping
  • Change of towels (on request)Change of towels (on request)
  • Concierge servicesConcierge services
  • Dry cleaning serviceDry cleaning service
  • Wedding servicesWedding services
  • Ski storageSki storage
  • Laundry facilitiesLaundry facilities
  • Ski passesSki passes
  • Luggage storageLuggage storage
  • Porter/bellhopPorter/bellhop
  • Hair salonHair salon
  • 24-hour front desk24-hour front desk
  • Tour/ticket assistanceTour/ticket assistance
InternetInternet
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
  • In-room WiFi speed: 50+ MbpsIn-room WiFi speed: 50+ Mbps
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
OutdoorsOutdoors
  • Beachfront locationBeachfront location
  • TerraceTerrace
  • GardenGarden
SpaSpa
  • Manicures and pedicuresManicures and pedicures
  • Massage - SwedishMassage - Swedish
  • Hot tubHot tub
  • SaunaSauna
  • Body treatmentsBody treatments
  • FacialsFacials
  • Spa open dailySpa open daily

Policies

Check-in
Check-in
Check-in start time: 4 pm; check-in end time: 4 am minimum check-in age: 18
Check-out
Check-out
Check-out before noon contactless check-out available
Child Policy
Child Policy
Children are welcome. kids stay free! one child 8 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Payment Policy
Airport shuttle fee: clp 16000 per person (one way) airport shuttle fee per child: clp 16000 (one-way), (from 4 to 12 years old) pet deposit: clp 142800 per stay pet fee: clp 30000 per pet, per day service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
2 total (up to 55 lbs per pet) food and water bowls are available pets allowed for an extra charge of clp 30000 per pet, per day, plus a deposit of clp 142800 per stay pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Pedro
Mar 10, 2026 08:10:47 AM
Review Score:   10
Summary: This was my 5th time staying at Enjoy Pucón, and overall I still had a great experience. Not everything was perfect this time around. I was given a rear-facing room instead of a lake-view room, which was a bit disappointing. Also, when I asked for ice, I was surprised that they charged to bring it up to the room. Small things like that can hurt the hotel’s reputation. The spa facilities are okay. I spent two days there and paid over $150 for additional massages. Unfortunately, both sessions were with the same therapist and the quality wasn’t great. It wasn’t terrible, but it definitely didn’t match the level I expected for the price. But what really made the difference during this stay was **Soledad Carvajal at reception**. I was in a tough situation and needed a place to work remotely on short notice. Soledad completely saved me. She took the time to understand my problem and found a solution, helping me get set up with a spot where I could work. Honestly, she saved my day. Moments like that are what hospitality is really about. While small inconveniences can happen anywhere, people like Soledad are the reason I keep coming back. She turned a stressful situation into a great experience and reminded me why I’ve stayed here five times. Employees like Soledad Carvajal make the stay worth every penny.
See All Reviews

Room Arrangement

Room InfoFacilities
Superior Double Room (Matrimonial)
Room Size: m2
1 Queen Bed
Superior Double Room (Matrimonial)

General

Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Standard Double Room (Matrimonial)
Room Size: m2
1 Queen Bed
Standard Double Room (Matrimonial)

General

Wardrobe or closet, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1
Superior Quadruple Room
Room Size: m2
3 Queen Bed and Twin Beds
Superior Quadruple Room

General

Wardrobe or closet, Bed count maximum 3, Bed count minimum 3
Superior Triple Room
Room Size: m2
2 Queen Bed and Twin Bed
Superior Triple Room

General

Wardrobe or closet, Bed count minimum 2, Bed count maximum 2
Suite
Room Size: m2
1 King Bed
Suite

General

Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Standard Quadruple Room
Room Size: m2
4 Twin Beds
Standard Quadruple Room

General

Bed count minimum 4, Wardrobe or closet, Bed count maximum 4
Standard Triple Room
Room Size: m2
3 Twin Beds
Standard Triple Room

General

Wardrobe or closet, Bed count maximum 3, Bed count minimum 3
Standard Twin Room
Room Size: m2
2 Twin Beds
Standard Twin Room

General

Wardrobe or closet, Bed count minimum 2, Bed count maximum 2
Suite (Quadruple Room)
Room Size: m2
3 King Bed and Twin Beds
Suite (Quadruple Room)

General

Wardrobe or closet, Bed count maximum 3, Bed count minimum 3

FAQ's

Is this Enjoy Pucon pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Enjoy Pucon?

Check-in time for Enjoy Pucon starts counting from 4:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Enjoy Pucon have a swimming pool?

Yes, this Enjoy Pucon has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Enjoy Pucon?

Best-rates for the Enjoy Pucon starts from $119 per night with includes Air Conditioner, Parking, Pet Friendly, Pool, TV, Wheelchair Accessible, Balcony/Terrace, Accessibility, Security/Safety, Business Services, Bedding/Linens, Skiing, Wellness Facilities, Spa, Fireplace/Heating, Restaurant, Bar, Toiletries, Guest Services, Entertainment, Eco Friendly, Breakfast, Child Friendly, Hot Tub, Internet, Laundry with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Enjoy Pucon a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Enjoy Pucon wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Enjoy Pucon is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Enjoy Pucon?

Based on the information reported by the owner or manager, the Enjoy Pucon indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Enjoy Pucon?

Based on the information reported by the owner or manager, details for the cancellation policy for the Enjoy Pucon are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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