Eliana Signature Hanoi Hotel | Hotel in Hanoi

| 9.4 (345 Reviews) |  1 Bathroom
French Quarter Hotel | Eliana Signature Hanoi Hotel

Hotel in French Quarter, Hanoi

Art Deco hotel with a full-service spa connected to the convention center in Hanoi
This hotel features a full-service spa, a restaurant, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a coffee shop/cafe are onsite.
Eliana Signature Hanoi Hotel offers 37 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, spring water baths, bathrobes, and slippers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.


The recreational activities listed below are available either on site or nearby; fees may apply.

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38 Lo Su, Hoan Kiem, Hanoi, Vietnam

Amenities

Air Conditioner
Parking
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Business Services
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Rainfall showerhead
  • Bathrobes
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Private bathroom
  • Free toiletries
  • Bathtub or shower
  • Spring water bathtub
Bedroom
  • Portable fan
  • Blackout drapes/curtains
  • Bed sheets
  • Hypo-allergenic bedding
  • Heating
  • Air conditioning
  • Iron/ironing board (on request)
  • Soundproofing
  • Phone
  • Individually furnished
  • Desk
  • Individually decorated
  • Safe
  • Slippers
Breakfast
  • 1 bar
  • 1 restaurant and 1 coffee shop/cafe
  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: VND 150000 for adults and VND 75000 for children
  • Room service available
  • Coffee/tea in common area(s)
  • Free bottled water
  • Coffee/tea maker
  • Minibar
Parking
  • Limited onsite parking
  • Area shuttle (surcharge)
  • Airport shuttle on request
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
Accessibility
  • Wheelchair-accessible path of travel
  • Elevator
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Theme parks
  • Bicycle rentals
  • Full-service spa
Entertainment
  • Cable channels
  • Premium channels
  • 32-inch LCD TV
General
  • Meeting room
  • Computer station
  • Vending machine
  • Reception hall
  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Free newspapers in lobby
  • Vietnamese
  • English
  • Chinese (Mandarin)
  • Designated smoking areas
  • TV in lobby
Guest Services
  • Laundry facilities
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • 24-hour front desk
  • Daily housekeeping
  • Concierge services
  • Tour/ticket assistance
  • Multilingual staff
  • Porter/bellhop
  • Dry cleaning service
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet
Outdoors
  • Rooftop terrace
  • Garden
Spa
  • Spa open daily

Policies

Check-in
Check-in start time: 2 pm; check-in end time: midnight late check-in subject to availability
Check-out
Check-out before noon
Child Policy
Children are welcome. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately vnd 150000 for adults and vnd 75000 for children airport shuttle fee: vnd 410000 per vehicle (one way) service fee: 15 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Levent
Jun 13, 2025 06:04:28 PM
Review Score:   10
Summary: They were so helpful
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe double room with internal window
Room Size: 237 square feet m2
1 King Bed
Deluxe double room with internal window

General

Number of living rooms 0, Square feet - 237, No rollaway/extra beds, Number of bedrooms - 0, Ping - 7, Bed count minimum 1, Bed count maximum 1, Square meters - 22
Junior City View
Room Size: 269 square feet m2
1 King Bed
Junior City View

General

Ping - 8, Number of living rooms 0, Square feet - 269, No rollaway/extra beds, Number of bedrooms - 0, Square meters - 25, Bed count minimum 1, Bed count maximum 1, City view
Family Triple Room
Room Size: m2
2 King Bed and Large Twin Bed
Family Triple Room

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Bed count minimum 2, Bed count maximum 2
Family Suite City View
Room Size: 484 square feet m2
2 King Beds
Family Suite City View

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 484, Ping - 14, Square meters - 45, Bed count minimum 2, City view, Bed count maximum 2
Eliana Suite Terrace
Room Size: 484 square feet m2
1 King Bed
Eliana Suite Terrace

General

Number of living rooms 0, Balcony or patio, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 484, Balcony, Ping - 14, Bed count minimum 1, Square meters - 45, Bed count maximum 1, City view
Deluxe double room with standing balcony
Room Size: m2
1 King Bed
Deluxe double room with standing balcony

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Suite Executive with internal window
Room Size: m2
1 King Bed
Suite Executive with internal window

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this Eliana Signature Hanoi Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Eliana Signature Hanoi Hotel?

Check-in time for Eliana Signature Hanoi Hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Eliana Signature Hanoi Hotel have a swimming pool?

No, this Eliana Signature Hanoi Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Eliana Signature Hanoi Hotel?

Best-rates for the Eliana Signature Hanoi Hotel starts from $41 per night with includes Parking, Balcony/Terrace, Spa, Fireplace/Heating, Restaurant, Toiletries, Guest Services, Breakfast, Designated Smoking Area, Transportation/Shuttle, Business Services, Bedding/Linens, Wellness Facilities, Wheelchair Accessible, Accessibility, Bar, Internet, Laundry, Air Conditioner, TV, Child Friendly, Kitchen with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Eliana Signature Hanoi Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Eliana Signature Hanoi Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Eliana Signature Hanoi Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Eliana Signature Hanoi Hotel?

Based on the information reported by the owner or manager, the Eliana Signature Hanoi Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Eliana Signature Hanoi Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Eliana Signature Hanoi Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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